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    Export Import

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    A PROJECT REPORT

    ON

    EXPORT IMPORT TRANSACTIONS IN BANK

    AT

    MALAD WEST BRANCH

    AMRUTA TAMHANKAR

    IN PARTIAL FULFILLMENT OF

    1

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    I "urther "eel inde*ted to M+.R-""&!-+ "or his assistance! encourae$ent! inspiration and

    #arious suestions "ro$ the conception to co$pletion o" the pro&ect(

    I shall *e "ailin $y duty i" I don-t e)press $y ratitude to Prof. P.L. Arya, Director, N.L.

    Dalmia Institute of Management Studies and Research"or i#in $e an opportunity to o

    *eyond classroo$ and learn the corporate aspect( Last *ut not the least. I would like to thankthe entire sta"" o" /ank o" India0Malad west *ranch "or their cooperation(

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    A44+&5-*#"6

    A2 AUT+ORI%E2 2EALER

    /R3 /AN4 REALI%ATION 3ERTIFI3ATE

    3IF 3O%T IN%URAN3E 5 FREI6+T

    23 2O3UMENTR7 3RE2IT

    26FT 2IRE3TOR 6ENERAL OF FOREI6N TRA2E

    E363 E8PORT 3ONTROL 6UARANTEE 3ORPORATION

    EEF3 E8PORT EARNER%- FOREI6N 3URREN37

    EP3 E8PORT PA34IN6 3RE2IT

    F/3 FOREI6N /ILL FOR 3OLLE3TION

    9

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    F/P FOREI6N /ILL PUR3+A%E2

    F/N FOREI6N /ILL FOR NE6OTIATION

    F3L FOREI6N 3URREN37 LOAN

    FIR3 FORE8 IN:AR2 REMITTAN3E 3ERTIFI3ATE

    FO/ FREE ON /OAR2

    U3P23 UNIFORM 3U%TOM% AN2 PRA3TI3E% FOR

    2O3UMENTR7 3RE2IT

    INDEX

    ;

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    =

    CHAPTER

    NUMBER

    SUB

    TOPICCHAPTER NAME

    PAGE

    NUMBER

    E)ecuti#e %u$$ary

    1 /ankin Industry 1

    , A*out /ank o" India

    (1 +ierarchy In /ank O" India >

    (, O*&ecti#es O" The Pro&ect ?

    ( %cope ?

    (9 Methodoloy ?

    (; Li$itations 1@

    9 Introduction To Fore) 11

    ; Forein E)chane Manae$ent Act! 1??? FEMAB 1

    < Authori'ed 2ealer 1>

    =

    E)ports 1?

    =(1 E)chane 3ontrol For E)ports ,@

    =(, E)chane 3ontrol For$s ,@

    =( 6(R( C P(P( Procedure ,1

    =(9 Procedures Related To E)ports ,,

    =(; E)port Finance ,>

    >

    I$ports 9@

    >(1 Parties To I$port 91

    >(, Types O" Letter O" 3redit 9

    >( Risks Associated with Openin I$ports LC3 9;

    ? 2ocu$ents 9.:& at end4March 233#.

    The -BI data shows that while the deceleration in bank credit was observed across the

    banking system, it was sharper for the private and foreign banks.

    The "+Bs6 investment in "@- securities as a per cent of their net demand and time liabilities

    increased to 2#.9& at end4March 2335 from 2$.#& a year ago due to lower credit e8pansion

    in 233#435. (ata on sectoral deployment of credit of "+Bs shows that during 233#435, the

    incremental credit e8pansion was primarily led by infrastructure, petroleum, coal products A

    nuclear fuels, iron A steel, engineering, construction and chemical A chemical products

    industries. hile the credit flows to small industries and personal borrowers moderated, those

    to agriculture sector posted an increase.

    The Indian banks, in general, posted healthy financial results during 233#435 compared to

    their global peers despite challenging economic conditions. The outlook for Indian banking

    industry remains positive in 2335493 on the backdrop of its stricter prudential regulation by

    the -BI, sound financial indicators and stable political regime.

    Chapter 2

    11

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    About Bank of India

    Mission

    CTo provide superior, proactive banking services to niche markets globally, while providing

    cost4effective, responsive services to others in our role as a development bank, and in so

    doing, meet the re!uirements of our stakeholdersC.

    Vision

    CTo become the bank of choice for corporate, medium businesses and up market retail

    customers and to provide cost effective developmental banking for small business, massmarket and rural marketsC

    History

    0 group of eminent businessmen from Mumbai started the Bank of India ;also known as BoI% +rores as on >9st March, 2393. The share of e8port credit to net adEusted

    bank credit as at March 2393 was %.53&.

    inancial re!uirements of both e8porters and non4 e8porters are met through +B at our

    overseas branches and oreign +urrency loans at domestic branches. The total amount of

    such advances as at >943>42393 was "( 9$3#.5> million ;+omprising of +Bs "(

    :59.$$ Mn. and oreign +urrency @oan of "( 939$.9: Mn.< e!uivalents to -s. $:$>.93

    +rore. The bank also e8tended pre4shipment and post4shipment e8port credit in foreign

    currency and the amount outstanding as at >943>42393 was "( 952.?$ Mn. ;e!uivalent

    to -s. #:?.95 +rore

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    . *O&%+ B,(I!%((

    The fore8 business handled by the bank has shown good growth. (uring the year 2335493,

    e8port turnover was -s.9?,$3> +rore and the Import turnover was -s.9#,2#> +rore.

    3. BA!) O* I!IA M,MBAI OV%&(%A( B&A!CH -MO(B

    Bank of India Mumbai overseas branch is located ort, Mumbai and it caters the needs of

    Importer, e8porter, businessmen, individual /-I, etc. Branch is headed by Mr. 0mitabh

    -astogi ;0ssistant eneral Manager

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    iv. Import

    v. 0dvances

    vi. 0ccounts

    1. To "tudy documentary credit procedure

    ?. To study fi8ing limit of e8port packing credit and documentary credit as per -BI

    method, B1I method

    . (CO#%

    Jarious import and e8port finance

    Bank realization certificate

    )reparation and documentation of letter of credit

    .3 M%$HOOLO"6

    )rimary dataF

    This data was collected purely on the basis of interaction with the chief manager, senior

    manager, office staff, various thoughts and suggestions by other departmental staff and the

    intranet.

    "econdary dataF

    The sources of secondary data were a combination of information from the Internet,

    periodicals and newspapers.

    1>

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    .7 LIMI$A$IO!(

    0pplying procedures in practical not permitted due to .restriction on usage of systems.

    @imited Time period Two months from >rd May >3thDune, 2393.

    (isclosure of certain critical information not permitted on account of the secrecy bond.

    1?

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    Chapter 3

    Introduction to *ore8

    %8change contro95

    In India, foreign e8change business is governed by the foreign e8change regulation act 95$>.

    The reserve bank of India administers the e8change control. The types of transaction which

    are affected by the foreign e8change regulation act are, in general, all those having

    international financial implications. The regulation framed by the reserve bank in regard to

    foreign e8change are contain in the e8change control manual. The manual sets forth theauthority granted to banks to buy and sell foreign e8change and to do other thing incidental

    there to, as also the procedures to be followed by them. It also contains e8change regulation

    act and notification issued by central government and reserve bank relating to e8change

    control.

    *oreign %8changeMarket5

    e have seen that the origin of foreign e8change is in the foreign trade. 0t all times, there

    e8porters who receive foreign currencies from there overseas buyer settlement of the trade

    transactions and there are also importers who have to pay in foreign currencies to their

    overseas supplier. 0gain, there are agencies like bank that business it is to arrange for

    e8change of currencies as re!uired by their customers. The banks would buy foreign

    currencies from their customers like e8porters who wish to convert their foreign currencies

    receipts into Indian rupees the banks would sell currencies to those customers like importers

    who have to make foreign currencies payment. Thus arises the needs for the foreign e8change

    market, which play the part of a clearing house through which purchases and sales of foreign

    currencies are offset against each other. The term foreign e8change market is used in an

    abstract sense only, meaning a number of buyers and sellers systematically in contact with

    each other for the purpose of transacting foreign e8change business.

    ,@

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    Indian *oreign %8change Market5

    The Indian foreign e8change market may be broadly described as a three4tiered market. The

    first tier consists of foreign e8change transaction between the banks and their customers,

    mainly importers and e8porters. "econdly, their there is the inter4bank market wherein thereare e8change dealings between banks themselves, conducted through foreign e8change

    brokers and supplemented from time to time by reserve bank of India. The inter4bank market

    is mainly established in three important port centers, namely Bombay, Golkatta and +hennai.

    The third tier consists of foreign e8change dealings between banks in India and their

    counterparts and branches in foreign countries that have e8change business to transact with

    India. In addition, the banks in India also operate in international markets like @ondon, /ew

    7ork etc. to cover their foreign e8change dealings with the customers and other banks. hile

    the first could be compared with the retail market, the second is in fact a domestic wholesale

    market. The third is also a wholesale market but on an international plane. 0ll the three are

    inter connected, this is so because after all the customers are the ultimate suppliers and the

    consumers ;sellers and buyers< of foreign currencies and their needs and met by the banks

    either by operating in the inter4bank market locally or in the international e8change market. In

    9555, oreign 8change Management 0ct was passed to replace -0 to manage the Indian

    oreign 8change Market in a better manner.

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    Chapter 7

    *oreign %8change Manage:ent Act; 1/// -*%MA

    Introduction

    oreign 8change Management 0ct or in short ;M0< is an act that provides guidelines for

    the free flow of foreign e8change in India. It has brought a new management regime of

    foreign e8change consistent with the emerging frame work of the orld Trade 1rganisation

    ;T1

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    I:portant #ro

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    =owever where purpose of sale of foreign e8change is for travel abroad for business etc, cash

    may be received by 0uthorized (ealer from 0pplicant upto -s. %3,333L4

    here the rupee e!uivalent for drawing foreign e8change e8ceeds -s. %3,333 either for any

    single installment or for more than one installment reckoned444 together for a single Eourney Lvisit it should be paid by the traveler by means of a gross che!ue L demand draftL pay order as

    stated above.

    3. $raue negotiab9e on9y in india5

    -upee Travelers che!ue cannot be encashed outside India, if they are issued solely for use

    within India. In such a case they cannot be taken or sent out of India. -eimbursements should

    be strictly refused where such traveler6s che!ues have been encashed outside India.

    7. &ei:burse:ent outside India

    -upee Travellers che!ue, which are issued by authorized dealers, encashable outside India,

    may be reimbursed by 0uthorized (ealers or by their selling 0gent.

    ?. I:port of foreign currency notes

    hen the stock of foreign currency notes with 0uthorized (ealer is not ade!uate for meeting

    their normal business re!uirement they could import foreign currency notes from their

    overseas branches or correspondents.

    @. &ates of e8change

    0uthorized dealers and their 8change bureau may buy from and sell to public foreign

    currency notes and coins at rates of e8change determined by market conditions. (ealings in

    foreign currency notes and coins between authorized dealers and between authorized dealers

    and money changers would also be at rates determined by market conditions.

    Co:parison of *%&A and *%MA

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    (i:i9arities

    The similarities between -0 and M0 are as followsF

    9. The -eserve Bank of India and central government would continue to be the regulatory

    bodies.

    2. )resumption of e8tra territorial Eurisdiction as envisaged in section ;9< of -0 has been

    retained.

    >. The (irectorate of nforcement continues to be the agency for enforcement of the

    provisions of the law such as conducting search and seizure

    ifferences

    "r.

    /o(I-/+" -0 M0

    9 )-1JI"I1/" -0 consisted of #9 sections,and was more comple8 M0 is much simple, andconsist of only ?5 sections.

    2 0T-" )resumption of negative intention

    ;Mens -ea < and Eoining hands in

    offence ;abatement< e8isted in

    M0

    These presumptions of Mens

    -ea and abatement have been

    e8cluded in M0

    > / T-M" I/

    M0

    Terms like +apital 0ccount

    Transaction, current 0ccount

    Transaction, person, service etc.were not defined in -0.

    Terms like +apital 0ccount

    Transaction, current account

    Transaction person, service etc.,have been defined in detail in

    M0

    ? M0/I/ 1

    C-"I(/TC 0"

    +1M)0-(

    There was a big difference in the

    definition of C-esidentC, under

    The provision of M0, are in

    consistent with income Ta8

    0ct, in respect to the definition

    ,;

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    IT= I/+1M

    T0 0+T.

    -0, and Income Ta8 0ct of term N-esidentC. /ow the

    criteria of CIn India for 9#2

    daysC to make a person resident

    has been brought under M0.Therefore a person who

    !ualifies to be a non4resident

    under the income Ta8 0ct,

    95:9 will also be considered a

    non4resident for the purposes of

    application of M0, but a

    person who is considered to be

    non4resident under M0 may

    not necessarily be a non4

    resident under the Income Ta80ct, for instance a business

    man going abroad and staying

    therefore a period of 9#2 days

    or more in a financial year will

    become a non4resident under

    M0.

    % )/I"=M/T 0ny offence under -0, was a

    criminal offence , punishable with

    imprisonment as per code of

    criminal procedure, 95$>

    The offence is considered to be

    a civil offence only punishable

    with some amount of money as

    a penalty. Imprisonment is

    prescribed only when one fails

    to pay the penalty.

    Chapter ?

    Authoried ea9er,

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    1nly a person 0uthorized by -eserve Bank can deal in foreign 8change. 0n C0uthorized

    )ersonC under M0, is a person who is authorized by -eserve Bank to deal in oreign

    8change. or being registered as an C0uthorized )ersonC, necessary application along withrelevant documents has to be furnished to -eserve Bank. 0n C0uthorized )ersonC is also, not

    given a free hand to deal in foreign 8change. =e has to furnish details and information, to

    -eserve Bank from time to time as may be re!uired by it.

    /o one can make a payment to a person resident outside India, without permission of -eserve

    Bank.

    /o one receives any payment from a person resident outside India, without permission of

    -eserve Bank.

    0 person resident in India cannot deal in foreign e8change, foreign security or any immovableproperty situated outside India, without permission of -eserve Bank.

    "imilarly a person resident outside India cannot ac!uire immovable property in India without

    permission.

    Chapter @

    %8ports

    ,=

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    8port business is a very important part of foreign e8change business and Branches should

    endeavor to develop such business to the fullest e8tent possible.

    &outing business through the foreign branches

    The branches should route foreign e8change business emanating from their customers through

    the foreign branches to help them to improve their profitability and capture captive business.

    0ll foreign branches are fully e!uipped with infrastructure of latest technology and are

    capable of rendering efficient and professional services in handling all foreign e8change

    business including collection of e8port bills from India. In fact, by routing the business

    through foreign branches, branches will be saving on time and cost as our foreign brancheswill not levy any charges for crediting proceeds like foreign correspondents with whom

    /ostro accounts are maintained. The foreign branches can directly advise the concerned

    branch about realisation of bills by tested tele8 as all maEor branches have test key

    arrangement with our foreign branches. This will improve the level of service to our e8porter

    customers.

    ,nifor: (yste: of !u:bering %8port Bi99s

    The niform Bill /umbering "ystem covers all types of e8port transaction, viz.

    i< negotiation of documents under e8port letters of credit,

    ii< e8port bills purchasedLdiscounted,

    iii< e8port bills sent for collection,

    iv< bills pertaining to e8port on consignment basis ;0ccount "ale

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    The Indian e8change control regulations re!uire that all shipping documents covering the

    e8port of goods from India must be passed through the medium of an authorised dealer in

    foreign e8change.

    -4-T-/"F 0s soon as the documents are negotiated, purchased or sent for collection,Branches must report the transaction to the -eserve Bank of India in /+ "tatement in

    duplicate in the prescribed format which should be submitted along with - "upplementary

    -eturns every fortnight to the e8change control authorities. It should be verified whether the

    items such as Bill number, 8porter's +ode /umber, -L)) orm /umber, +ustoms

    /umber, Total Invoice Jalue 4 currency and amount, etc., are correctly filled up in the /+

    "tatementO Bill number should be according to niform "ystem of /umbering of 8port Bills

    in the 8port Bills -egister.

    @.2 %8change Contro9 *or:s

    ".&. *or:F "hipments made other than by post to all countries ;including )akistan and

    0fghanistan< should be declared on .-. orm by e8porters.

    #.#. *or:F 8ports to all countries by parcel post ;e8cept made on Cvalue payableC or Ccash

    on deliveryC4 basis< should be declared on ).). forms by e8porters,

    V.#. C.O.. *or:F 8ports to all countries by parcel post under arrangement to realise thevalue through postal channels on Cvalue payableC or Ccash on deliveryC basis should be

    declared on these forms by e8porters.

    (O*$%+ *or:F 8ports of computer software in non4physical form.

    These forms are sold directly to e8porters by the local offices of the 8change +ontrol

    (epartment of the -eserve Bank of India.

    @. ".&. #.#. #rocedure

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    -L)) forms should be completed by the e8porter in duplicate and both the copies submitted

    to the +ustoms at the port of shipment along with the shipping bill.

    The e8porter should declare the discount, agency commission etc., payable in the

    appropriate column of - form.

    +ustoms will give their running serial number on both the copies after admitting the

    corresponding shipping bill.

    +ustoms will certify the value declared by the e8porter on both the copies of the -form at the space earmarked and will also record the assessed value. They will then return the

    duplicate copy of the form to the e8porter and retain the original for transmission to -eserve

    Bank.

    8porters should submit the duplicate copy of the - form again to +ustoms along

    with the cargo to be shipped.

    0fter e8amination of the goods and certifying the !uantity passed for shipment on the

    duplicate copy, +ustoms will return it to the e8porter for submission to the authorized dealer

    for negotiation or collection of e8port bills.

    ithin twenty one days from shipment of goods, e8porter should lodge the duplicate

    copy together with relative shipping documents and customs certified copy of the invoice with

    the authorized dealer named on the - form.

    0fter the documents have been negotiatedL sent for collection, the authorized dealer

    should report the transaction to -eserve Bank in statement /+ under cover of appropriate

    -4"upplementary -eturn.

    @

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    The duplicate copy of the form together with a copy of invoice will be retained by

    the authorized dealer till full e8port proceeds have been realized and thereafter submitted to

    -eserve Bank duly certified under cover of appropriate -4"upplementary -eturn

    @.3 #rocedures &e9ated $o %8ports

    I. &egistration (tage5

    0ll intending importersL e8porters are re!uired to register themselves with the

    following authorities before commencing businessO

    i. (T; regional authority< for obtaining Importer48porter +ode /umber ;I+

    /umber. 8porter accepts the letter of credit with all terms and conditions

    ?. Importer is intimated about the acceptance

    %. 8porter gives the bill which is discounted by his bank where e8porter6s rupee

    advance is recovered by taking special rate from treasury and payment is made upto

    53& of the bill amount.

    :. Before the e8piry of letter of credit, importer makes the payment and balance 93&

    amount is credited to e8porter6s account taking that day6s TT buying card rate.

    $. In case, importer fails to make payment importer6s bank is liable for such payment ifand only if trade is carried out as per terms and conditions of letter of credit.

    )rocedure for reimbursement of e8port financeF

    9. The e8porter6s credibility is checked with respect to his +M0 data, his social

    reputation as well as his past records and accordingly his limits are decided for

    granting e8port packing credit ;)+< as well as packing credit in foreign currency

    ;)++< by the following formulae given by CHO&% co::itteei.e.

    ma8imum possible banking finance Q

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    ma8 of

    ;working capital gap4minimum working capital. The manufacturer demands on payment against documents for goods but thebeneficiary of credit is short of the funds

    :. Transferable @etter of +redit @Lc

    ;9

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    0 transferable documentary credit is a type of credit under which the first beneficiary which is

    usually a middleman may re!uest the nominated bank to transfer credit in whole or in part to

    the second beneficiary. The @Lc does state clearly mentions the margins of the first beneficiary

    and unless it is specified the @Lc cannot be treated as transferable. It can only be used when

    the company is selling the product of a third party and the proper care has to be taken about

    the e8it policy for the money transactions that take place.

    $. "tandby @etter of +redit @Lc

    Initially used by the banks in the nited "tates, the standby letter of credit is very much

    similar in nature to a bank guarantee. The main obEective of issuing such a credit is to secure

    bank loans. "tandby credits are usually issued by the applicant6s bank in the applicant6s

    country and advised to the beneficiary by a bank in the beneficiary6s country.

    nlike a traditional letter of credit where the beneficiary obtains payment against documents

    evidencing performance, the standby letter of credit allow a beneficiary to obtains payment

    from a bank even when the applicant for the credit has failed to perform as per bond.

    . &isk Associated =ith Opening I:ports LC

    The basic risk associated with an issuing bank while opening an import @Lc areF

    9. $he financia9 standing of the i:porter

    0s the bank is responsible to pay the money on the behalf of the importer, thereby the bank

    should make sure that it has the proper funds to pay.

    2. $he goods

    Bankers need to do a detail analysis against the risks associated with perishability of thegoods, possible obsolescence, import regulations packing and storage, etc. )rice risk is

    another crucial factor associated with all modes of international trade.

    >. %8porter &isk

    There is always the risk of e8porting inferior !uality goods. Banks need to be protective by

    ;;

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    finding out as much possible about the e8porter using status report and other confidential

    information.

    ?. Country &isk

    These types of risks are mainly associated with the political and economic scenario of a

    country. To solve this issue, most banks have specialized unit which control the level of

    e8posure that that the bank will assumes for each country.

    %. *oreign e8change risk

    oreign e8change risk is another most sensitive risk associated with the banks. 0s the

    transaction is done in foreign currency, the traders depend a lot on e8change rate fluctuations.

    Chapter /

    ocu:ents

    Introduction

    International market involves various types of trade documents that need to be produced while

    making transactions. ach trade document is differ from other and present the various aspects

    of the trade like description, !uality, number, transportation medium, indemnity, inspection

    and so on. "o, it becomes important for the importers and e8porters to make sure that their

    documents support the guidelines as per international trade transactions. 0 small mistake

    could prove costly for any of the parties.

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    or e8ample, a trade document about the bill of lading is a proof that goods have been

    shipped on board, while Inspection +ertificate certifies that the goods have been inspected

    and meet !uality standards. "o, depending on these necessary documents, a seller can assure a

    buyer that he has fulfilled his responsibility whilst the buyer is assured of his re!uest being

    carried out by the seller.

    The following is a list of documents often used in international tradeF

    0ir aybill

    Bill of @ading

    +ertificate of 1rigin

    +ombined Transport (ocument

    (raft ;or Bill of 8change1

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    BANK@# CERTIFICATE

    A)*o"%#e! Fo"e%' E&*a'e Deae"Co!e No. ao))e! )o )*e Ba 0+

    RBI ______________________________ Re$.No. __________________________ Da)e _____________________________ Pa&e ____________________________

    1. T*%# %# )o &e")%$+ )*a) 2e *a3e 3e"%$%e! )*e "ee3a) E/o")I3o%&e# C#)om# a))e#)e! E.P. Co/+ o$ )*e S*%//%' B% a! o)*e""ee3a) !o&me)# o$ M6#.___________________________. e $")*e"&e")%$+ )*a) )*e /a")%&a"# '%3e % Co.1 )o 1= *a3e 0ee 3e"%$%e!a! $o! )o 0e &o""e&). e *a3e a#o 3e"%$%e! )*e F.O.B. 3aeme)%oe! % Co.14 a0o3e 2%)* "e$e"e&e )o $oo2%' !o&me)#:-

    (%, B% o$ La!%'6PP "e&e%/)6A%"2a+# B%(%%, I#"a&e /o%&+6Co3e"6I#"a&e Re&e%/).

    . e *a3e a#o 3e"%$%e! )*a) )*e !a)e o$ )*e &oe&)e! ma)e "e&e%/)a# %!%&a)e! % )*e "ee3a) S*%//%' B% %#______________________(!a)e )o 0e '%3e,.

    ;. e *a3e a#o 3e"%$%e! )*a) )*e !a)e o$ E/o") %# _________.

    (A//%&a0e o+ % "e#/e&) o$ E/o")# 0+ a%".,

    4. T*%# %# )o &e")%$+ )*a) 2e *a3e &e")%$%e! )*e amo) o$ )*eComm%##%o /a%!6/a+a0e a# !e&a"e! a0o3e 0+ )*e e/o")e" %.e.____________________________________________

    (% $%'"e# a! 2o"!#, 2%)* .R. Fo"m# a! $o! )o 0e &o""e&),.

    ______________________________________

    (S%'a)"e o$ )*e Bae"#,

    F a!!"e## o$ )*e Bae"#_______________________________________B"a&* a! C%)+ _______________________

    O$$%&%a S)am/.

    >,

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    No)e:1. Ba &a %##e a &o#o%!a)e! &e")%$%&a)e (&o#%'me)-

    2%#e, $o" mo"e )*a oe &o#%'me).

    . FOB a&)a+ "ea%#e! a! !a)e o$ "ea%#a)%o o$ e/o")/"o&ee!# a"e )o 0e '%3e % a &a#e# e&e/) 2*e"e&o#%'me) *a# 0ee #e) a'a%#) &o$o"me! %""e3o&a0ee))e" o$ &"e!%).

    ;. T*%# #*a 0e "e%"e! 2*e"e3e" #/e&%$%&a+ /"e#&"%0e!% )*e Po%&+6 /"o&e!"e.

    >

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    BIBLIO"&A#H6

    -BI guidelines.

    Bank of India Manuals

    ore8 management FI+0I D1-/0@

    +ommercial Bank Management By )eter .". -ose

    inancial Magazines

    achovia Bank "eminar -eport

    Jarious websites likeF 4

    9. www.Bankofindia.com

    2. www.-bi.org.in

    >. www.cmie.com

    ?. www.e8im.com

    %. www.sbi.com

    :. www.investopedia.com

    $. www.financiale8press.com

    #. www.scribd.com

    http://www.bankofindia.com/http://www.rbi.org.in/http://www.cmie.com/http://www.exim.com/http://www.sbi.com/http://www.investopedia.com/http://www.financialexpress.com/http://www.scribd.com/http://www.bankofindia.com/http://www.rbi.org.in/http://www.cmie.com/http://www.exim.com/http://www.sbi.com/http://www.investopedia.com/http://www.financialexpress.com/http://www.scribd.com/