Amity university Summer training Project PROBLEM IDENTIFICATION AND RECTIFICATION IN CLAIM...

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AMITY UNIVERSITY We nurture talent --------------------UTTAR PRADESH-------------------- (Established by Ritnand Balved Education Foundation) THIS IS TO CERTIFY THAT PROJECT REPORT ENTITLED PROBLEM IDENTIFICATION AND RECTIFICATION IN CLAIM SETTLEMENT”, IN JOHNSON & JOHNSON, NEW DELHI IS PREPARED BY DEEPAK BEHAL OF MBA (GENERAL) 3 rd SEMESTER, AMITY UNIVERSITY, LUCKNOW CAMPUS, UNDER MY SUPERVISION.

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Johnson & Johnson has 314 distributors in North India which are being taken care by 20 A.B.I (Area Business Incharge) and further they have 4 F.L.M (Front line Managers). The company launches various invoicing and retailer schemes for promotion of sales and hence the RDs file claim for the retailer schemes which has been a complex task and till date we do not have a perfect system for the same. A problem free claim filing system is required to ensure the completion of claim filing within the specified time period and also free of any errors.

Transcript of Amity university Summer training Project PROBLEM IDENTIFICATION AND RECTIFICATION IN CLAIM...

AMITY UNIVERSITYWe nurture talent

--------------------UTTAR PRADESH-------------------(Established by Ritnand Balved Education Foundation)

THIS IS TO CERTIFY THAT PROJECT REPORT ENTITLED PROBLEM IDENTIFICATION AND RECTIFICATION IN CLAIM SETTLEMENT, IN JOHNSON & JOHNSON, NEW DELHI IS PREPARED BY DEEPAK BEHAL OF MBA (GENERAL) 3rd SEMESTER, AMITY UNIVERSITY, LUCKNOW CAMPUS, UNDER MY SUPERVISION.

PLACE: FACULTY GUIDE:

LUCKNOW

DATE: NIMISH GUPTA)

(DR.

STUDENTS CERTIFICATE

Certified that this report is prepared based on the summer internship project undertaken by me in Johnson & Johnson from 4th June 2007 to 16th July 2007, under the able guidance of Mr. Ajay Rangaraj, Regional Manager, sales (north) in partial fulfilment of the requirement for award of degree of Master in Business Administration From Amity University Uttar Pradesh.

Date: _____________

Signature: __________ Name: _____________ Student

Signature: __________ Name: _____________ Faculty Guide

Signature: __________ Name: _____________ Director ABS

ACKNOWLEDGEMENT

The satisfaction and Euphoria that accompany the successful completion any task would be without the mention of people who make it possible and whose constant guidance and encouragement leads all effects with success. I would like to express my sincere and profound gratitude to my project guide Dr. Nimish gupta who has been a constant source of inspiration throughout my project. I thank him for the guidance given by him to complete my project. I would also like to thank my Industry guide Mr. Ajay Rangaraj who has been of great help to me and helping me whenever I needed help. Last but not the least I would like to thank Mr. Sabharwal (ABI), Mr Harish rathuri(ABI), Mr Kashif Husain(ABI), Mr Ramesh Jaswani(ABI), Mr Suresh Nandwani(FLM), and all the staff of Johnson & Johnson who helped me in successful completion of the project without them it would have been very difficult for me to complete the project successfully. In the end I would like to thank my parents for their support and posiivity which they have inherited in me and made me an optimistic person.

Companys Name: Johnson & Johnson Address: a-2 community centre, naraina industrial area phase II, New Delhi-110028 Industry Guide Name: Mr. Ajay Designation: Regional Sales Manager Rangaraj Office Phone:011Mobile:+919311099801 Res Phone 45035242 Email ID: [email protected] Duration Weeks: 08 Start Date:04-06-07 End Date: 04-08-07

Project Title: Study the claim settlement procedure and implement a rapid claim settlement process. Project Objective: Study the market of North india and learn the bottlenecks at RDS point, ABI level and FLM level. Also formulate an error free system to overcome these problems. Methodology to be adopted: Take a sample of 2 ABI H.Q, RDS in metropolitan market and also 2 ABI H.Q, RDs in upcountry and study the problems faced in filing of claim. Brief Summary of the Project: Johnson & Johnson has 314 distributors in North India which are being taken care by 20 A.B.I (Area Business Incharge) and further they have 4 F.L.M (Front line Managers). The company launches various invoicing and retailer schemes for promotion of sales and hence the RDs file claim for the retailer schemes which has been a complex task and till date we do not have a perfect system for the same. A problem free claim filing system is required to ensure the completion of claim filing within the specified time period and also free of any errors.

Johnson & Johnson has 314 distributors in North India which are being taken care by 20 A.B.I (Area Business Incharge) and further they have 4 F.L.M (Front line Managers). The company launches new offers for the distributors in order to promote its sales and examples of such offers can be 3% scheme launched in April on savlon soap 75 gm and 125 gm. The claim filing procedure has been a complex task and till date we do not have a perfect system for the same. A problem free claim filing system is required to ensure the completion of claim filing within the specified time period and also free of any errors.

CLAIM

Claim is an amount asked to be reimbursed by the RDS on account of certain scheme been run by him in the market which was asked by the company to be run. Claims are not only limited to the schemes but also they are for the damages of goods. Claims can be any of the following types: Primary Claims Secondary Claims Permanent Window Display Visibility Damages Coupons

Hanger Claims do not have any limitation, they can be for anything (for schemes run in the market, for any expense reimbursement, company parties etc) and every claim is different from the other. However all of have one thing in common and that is they ask for reimbursement from the company

Procedure of Filing Claim

DISTRIBUTOR AREA BUSINESS INCHARGE FRONT LINE MANAGER REGIONAL MANAGER

As of today the claim filing procedure is very simple i.e the claims are filed by the distributor to their particular AREA BUSINESS INCHARGE and the ABIs forward it to the FRONT LINE MANAGERS who further pass it on to the REGIONAL MANAGER.

Appropriation NumberAppropriation number is a specific number assigned to a particular scheme/activity for a particular period which may or may not be for a year. This number gives the appropriate amount assigned for the promotion of a particular product for a particular period which may or may not be for a year. This helps the marketing and sales department to have a control over the spending . Example of receipt of appropriation number:pl note...

Regards, Sanjay-----Original Message----From: Sent: To: Tiku, Ashima [JNJINBO] Friday, February 09, 2007 5:24 PM Machado, Reynold [JNJINBO]; Arora, Sanjay [JNJINBO]; Shettigar, Ganesh [JNJINMH]; Malini, P. [JNJINMA] Saran, Vaibhav [JNJINBO]; Dubey, Ashok [JNJINBO]; Aravind T. [JNJINBO]; Lobo, Doreen [JNJINBO] Aps nos for 2007 High

Cc: Subject: Importance:

Dear All, attached please find the list of APs for settling claims related to schemes on brands. The AP nos are for the schemes that would be run in the period Jan- June 2007. The brands like baby soap, powder etc include the schemes run on their variants as well. Regarding settlement of RDSSM incentives, we are awaiting the plans from the RSMs...the regional TPR APs can only be raised post that The AP nos to settle Key Account claims would be sent out shortly, post Aravind's revert

Would request you to please let me know in case any clarifications are required on the above, Thanks and regds, AshimaApp. No. Brand Amount (Rs. 000)

TPR-276000 TPR- 276001 TPR- 276002 TPR- 276003 TPR- 276004 TPR- 276005 TPR- 276006 TPR- 276007 TPR- 276008 TPR- 276009 TPR- 276010 TPR- 276011 TPR- 276012 TPR- 276013 TPR- 276014 TPR- 276015 TPR- 276016 TPR- 276017 TPR- 276018 TPR- 276019

Band aid- Washproof Savlon Liquid Baby Soap Baby Powder Baby Oil Baby Cream Baby Lotion NMT shampoo Baby Hair Oil Buds Nappy. Pads Shower to Shower Clean & Clear Band-Aid Regular Band-Aid Flexi Savlon Soap Capsicum Plasters Carefree Sanitary Napkins Stayfree Ultrathin Dry Max Stayfree Secure

4000 2575 7450 4840 11000 4350 1775 1575 775 1025 750 4600 960 1420 9375 4025 1400 1820 5650 22100

IMPORTANCE OF FILING CLAIM ON TIMEEvery claim carries importance and it should be submitted on time and timely receipt of claims is very important for the finance and accounts department. Also these claims tell us that how efficiently the scheme has been utilized. The appropriation number comes from the head office along with the budget allocated for that particular SKU and once the claims come we get the amount used out of that budget provided to us which is very important. So, these claims should come on time.

AREAS TO WORK ON

In order to make a perfect claim settlement system there are various areas which require special attention and to ensure the claim reaches the office on time and get sanctioned every month and those areas are:

Distributor Area Business Incharge Front line Managers

The claim submission system should not only be free of any problems but also simplified to ensure that there is less amount of hard work required for settlement and it should easily be cross checked.

LIST OF PEOPLE TO MEET

Area Business Incharge

NAME D.K.Sabharwal Harish Raturi Suresh Keswani Kashif Hussain Shalesh Pandey Sunil Dutt Trivedi Saurabh Awasthi Sanjay Singh Rajesh Babbar R.K.Jaswani Naveen Jain Gaurav Sharma A.M.Prasad Y.P.Dhir Rajesh Gaur

AREA Delhi Delhi Delhi Delhi Uttar Pradesh Uttar Pradesh Uttar Pradesh Uttar Pradesh Uttar Pradesh Uttar Pradesh Uttar Pradesh Uttar Pradesh Uttar Pradesh Punjab Punjab

B.S.Lamba Anurag Srivastava Amit Pareek Anuj Rastogi Rohit Mehrotra

Punjab Punjab Rajasthan Rajasthan Rajasthan

Front Line Managers: Managers

NAME Anil Sharma Gurmeet Singh S.K.Dhar S.Nandwani

AREA Delhi Punjab, Haryana, Himachal Pradesh, J&K Rajasthan Uttar Pradesh & Uttaranchal

At Johnson & Johnson there is no mission statement that hangs on the wall. Instead, for more than 60 years, a simple, one-page document Our

Credo has guided our actions in fulfilling our responsibilities to our customers, our employees, the community and our stockholders. Our worldwide Family of Companies shares this value system in 36 languages spreading across Africa, Asia/Pacific, Eastern Europe, Europe, Latin America, Middle East and North America.

Johnson & Johnsons Credo

We believe our first responsibility is to the doctors, nurses and patients, to mothers and fathers and all others who use our products and services. In meeting their needs everything we do must be of high quality. We must constantly strive to reduce our costs in order to maintain reasonable prices. Customers' orders must be serviced promptly and accurately. Our suppliers and distributors must have an opportunity to make a fair profit.

We are responsible to our employees, the men and women who work with us throughout the world. Everyone must be considered as an individual. We must respect their dignity and recognize their merit. They must have a sense of security in their jobs. Compensation must be fair and adequate, and working conditions clean, orderly and safe. We must be mindful of ways to help our employees fulfill their family responsibilities. Employees must feel free to make suggestions and complaints. There must be equal opportunity for employment, development and advancement for those qualified.

We must provide competent management, and their actions must be just and ethical.

We are responsible to the communities in which we live and work and to the world community as well. We must be good citizens support good works and charities and bear our fair share of taxes. We must encourage civic improvements and better health and education. We must maintain in good order the property we are privileged to use, protecting the environment and natural resources.

Our final responsibility is to our stockholders. Business must make a sound profit. We must experiment with new ideas. Research must be carried on, innovative programs developed and mistakes paid for. New equipment must be purchased, new facilities provided and new products launched. Reserves must be created to provide for adverse times. When we operate according to these principles, the stockholders should realize a fair return.

Early Years

A new resource is now available to learn more about the long-standing history of Johnson & Johnson. Visit Kilmer House, where you can gain perspectives on the founders of our Company and the origins of some of our products and interact with our historian as we explore our past.

The development of the first ready-made, ready-to-use surgical dressings by Johnson & Johnson in the mid-1880s marked not only the birth of a company, but also the first practical application of the theory of antiseptic wound treatment. A new product, based on a new surgical concept, led to a dramatic reduction in the threat of infection and disease, which claimed an appalling number of postoperative victims.

The story begins with the discoveries of Sir Joseph Lister, a noted English surgeon, who identified airborne germs as a source of infection in the operating room. He called them, with grim aptness, the "invisible assassins." Medical science was beginning to understand, however imperfectly, the need for greater care in protecting the wound area. Yet, this concept of myriad living organisms, unseen and deadly, remained beyond the grasp of many surgeons in the 19th century who were doubtful or even contemptuous of Lister's work.

One man who did not question his theory of antisepsis was Robert Wood Johnson, who heard Lister speak in 1876. For years afterward Robert Wood Johnson nurtured the idea of a practical application of Lister's teachings. What he had in mind was a new type of surgical dressing, readyRobert Wood Johnson

made, sterile, wrapped and sealed in individual packages and suitable for instant use without the risk of contamination. Prior to Lister's discoveries, the postoperative mortality rate was as high as 90 percent in some hospitals. Surgeons could not bring themselves to believe they were contaminating their own patients by operating ungloved with unsterile instruments. Lister's methods required complex and cumbersome equipment suited only to the largest hospitals, of which there were few. A solution or a spray of carbolic acid bathed the operating room and the patient in a foggy mist. Still, it was a major advance over accepted procedures: unclean cotton, collected from sweepings on the floors of textile mills, was used for surgical dressings; surgeons operated in street clothes and wore a blood-spattered frock coat like a badge of honor. Robert Wood Johnson concluded there ought to be a better way. Mr. Johnson joined with his two brothers, James Wood and Edward Mead Johnson, who had formed a partnership in 1885. Operations began in New Brunswick, New Jersey, in 1886 with 14 employees on the fourth floor of a small building that once was a wallpaper factory. In 1887 the Company was incorporated as Johnson & Johnson. With few hospitals in the United States in 1887 large enough to use Lister's methods of antisepsis, Johnson & Johnson entered the surgical dressings industry.

The first products were improved medicinal plasters containing medical compounds mixed in an adhesive. Then a revolutionary surgical dressing was quickly developed and placed on the market. Recognizing the critical need for improved antiseptic surgical procedures, the Company designed a soft, absorbent cotton and gauze dressing that could be mass produced and shipped in quantity to hospitals and every crossroads physician and druggist.

Johnson & Johnson also extensively promoted antiseptic surgical procedures. In 1888 the Company published a book, "Modern Methods of Antiseptic Wound Treatment," which for many years remained the standard text on antiseptic practices.

Red Cross Notes

Among the dedicated people instrumental in these developments was Fred B. Kilmer, the Company's scientific director for 45 years beginning in 1888 and father of Joyce Kilmer, the poet-hero of World War I. A prolific and highly respected writer on scientific and medical subjects, Kilmer influenced the health care profession's attitude through articles in Johnson & Johnson magazines, which included "Red Cross Notes" and "The Red Cross Messenger."

Fred Kilmer was also responsible for the birth of one of Johnson & Johnson's most famous product lines in 1890. In response to a doctor's complaints of patient skin irritation caused by the Company's plasters, Kilmer suggested sending the patient a container of Italian talc to soothe the skin. The Company began packaging the talc with the plasters, and soon customers were asking for more of the powder. The scented talc was soon being sold as JOHNSON'S Baby Powder, which remains one of the most recognized and trusted products in the world. This led to the introduction of a number of other baby products, and a series of advertisements proclaimed the new line of products, "Best for your baby, best for you."

By 1890 Johnson & Johnson was treating cotton and gauze dressings by dry heat in an attempt to produce not only an antiseptic product but a sterile one. In 1891 a bacteriological laboratory was established and, early in the following year, the Company successfully met the requirements for a sterile product through a continuous method of handling dressings so they were kept JOHNSON'S Toilet and under aseptic conditions and subject to repeated Baby Powder sterilization during production.

The new sterilization processes, first by dry heat and then by steam and pressure, were the genesis of the Company's slogan: "The Most Trusted Name in Surgical Dressings." In 1897 the Company developed another major contribution to surgery, an improved sterilizing technique for catgut sutures.

In cooperation with several leading American surgeons, Johnson & Johnson in 1899 developed and introduced the zinc oxide type of adhesive plaster. Because of its greater strength and quick-sticking quality, this type of plaster became an important adjunct of surgery; it meant relief to patients because irritation to delicate skin was avoided.

GROWTH & EXPANSIONIn 1910, the Company's first president, Robert Wood Johnson, died. Under his direction the Company had become firmly established as a leader in the health care field. James W. Johnson succeeded his brother and was president until 1932.

International growth, initiated in 1919 with the establishment of an affiliate in Canada, began in earnest in 1923 with an around-the-world trip by the two sons of Robert Wood Johnson. The young men, Robert Wood Johnson, who carried his father's name, and J. Seward Johnson, returned from their worldwide tour with the conviction that the Company must establish a strong international position. The following year, in 1924, Johnson & Johnson created its first overseas affiliate, Johnson & Johnson Ltd., in Great Britain. Over time, international affiliates of Johnson & Johnson were created in more than 50 countries. For example, companies were begun in Australia in 1931, Sweden in 1956, Japan in 1961, Greece in 1973, Korea in 1981 and Egypt in 1985. During the 1920s the Company stepped up its program of product diversification, introducing one of the bestknown and most widely used of all Johnson & Johnson products, BAND-AID Brand Adhesive Bandages. This famous product was invented by company employee Earle Dickson in 1921 in order to provide his wife with a convenient means of treating household cuts and burns. The decade also saw the introduction of JOHNSON'S Baby Cream which, along with the BAND-AID Brand product line, is currently owned by Johnson & Johnson Consumer Products Company.

General Robert Wood Johnson

Robert Wood Johnson, the son of the founder Robert Wood Johnson and who later became known as General Johnson after his service as a brigadier general in World War II, took over direction of the Company in 1932. He brought a vigorous new approach and philosophy of business to the organization. Under his leadership, a firm policy of decentralization was initiated, giving to the ever-growing number of divisions and affiliates both the autonomy and the opportunity to chart their own futures. Learn more on the life and work of Robert Wood Johnson by reading his biography. In

2005, the U.S. Department of Labor posthumously inducted General Robert Wood Johnson into the Labor Hall of Fame in recognition of his significant contributions to improving the lives of American workers. As portions of the Company's business grew, they were characteristically organized as individual divisions or subsidiaries. For example, the sanitary napkin line led to the formation of the Modess Division, forerunner of today's Personal Products Company. Ortho, which began with one birth control product in the 1930s, became the Ortho Pharmaceutical Corporation. In the same manner, in 1941 a separate division was formed for the suture business and in 1949 it became Ethicon, which manufactures surgical sutures and related ethical surgical products. In 1992 Ethicon split into two separate companies: Ethicon Endo-Surgery, Inc., and ETHICON, INC. BAND-AID Brand Adhesive Ethicon Endo-Surgery, Inc., develops and Bandages markets advanced surgical instruments for less invasive and traditional surgery. ETHICON, INC., develops and markets innovative products for surgery, wound management and women's health; top products include sutures and professional wound care. In 1943, General Johnson wrote a Credo that codified the Company's socially responsible approach to conducting business. The Credo states that the Company's first responsibility is to the people who use its products and services; the second responsibility is to its employees; the third to the community and environment; and the fourth to the stockholders. General Johnson and his successors in managing the business have believed that if the Credo's first three responsibilities are met, the stockholders will be well served.

Johnson & Johnson went from a privately-held company to one publicly traded on the New York Stock Exchange in 1944. During the 1950s, the management of Johnson & Johnson saw the need to diversify the business, and the Company began expanding into the field of pharmaceuticals. One of the first acquisitions was McNeil Laboratories, Inc., which would later introduce the pain reliever TYLENOL (acetaminophen). Further expansion through international growth resulted from the creation of new companies and the acquisition of existing ones. In 1961 the Company purchased Janssen Pharmaceutica in Belgium. The company, led by founder Dr. Paul Janssen, is responsible for the development of a number of significant pharmaceuticals, including the antipsychotic drug HALDOL (haloperidol). Its U.S. division, one of more than 30, is currently called Janssen, L.P. Janssen grew to become one of the most innovative and prolific pharmaceutical companies in the world.

Dr. Paul Janssen

In 1974 Johnson & Johnson acquired Dr. Carl Hahn Company in Germany, manufacturer of sanitary protection products for women, including o.b. Tampons, and in 1986 bought Penaten, Germany's leading baby toiletries company. Greiter International AG, manufacturer of the PIZ BUIN line of sunscreen and after-sun products, joined the Johnson & Johnson Family of Companies in 1989. General Johnson retired as Chairman of the Board of Johnson & Johnson in 1963, but remained active in the Company until his death in 1968 at the age of 74. He was succeeded as Chairman by Philip B. Hofmann in 1963, Richard B. Sellars in 1973 and James E. Burke in 1976, Ralph S. Larsen in 1989 and William C. Weldon in 2002.

NEW TECHNOLOGIESAs new technologies emerged, the Company responded with new organizations. In 1977, McNeil became two companies: McNeil Pharmaceutical and McNeil Consumer Products Company (now known as McNeil Consumer Healthcare), best known for its TYLENOL (acetaminophen) pain-relieving products. Frontier Contact Lenses was acquired in 1981 and became Vistakon - a Division of Johnson & Johnson Vision Care, Inc., now the leading contact lens company in the world.

In 1982 and again in 1986 TYLENOL, a product of our McNeil Consumer Healthcare subsidiary, was altered by unknown individuals who placed deadly cyanide in the capsule form of the product. The result was the death of seven people in 1982. The product was Extra-Strength TYLENOL voluntarily recalled and Johnson & Johnson Capsules took a $100 million charge against earnings. No one was ever convicted of the tampering and subsequent deaths. In 1986, as a result of the second tampering incident and another fatality, the decision was made to discontinue the sale of TYLENOL in capsule form, and subsequently the caplet form of TYLENOL was introduced. Johnson & Johnson received much praise for its quick and honest handling of the crisis. The company reintroduced TYLENOL in pioneering tamper-evident packaging, eventually regaining its leading share of the analgesic market.

Also in the 1980s, Johnson & Johnson acquired LifeScan, Inc., in 1986. LifeScan, Inc., develops, manufactures and markets glucose monitoring products for people with diabetes. Johnson & Johnson also has kept pace with changing needs in a competitive marketplace. In 1989 the Company's consumer businesses, with the exception of sanitary protection products, were consolidated to form Johnson & Johnson Consumer Products Company. Johnson & Johnson continued to make strategic, business-building acquisitions that range from large ones such as Neutrogena Corporation in 1994 and DePuy, Inc., in 1998, to many smaller ones. From 1989-99, the Company made 45 such acquisitions of companies and product lines. During the same period, 18 businesses that no longer fit the Company's long-term growth strategies were divested. Johnson & Johnson Merck Consumer Pharmaceuticals Co., a 50/50 joint venture, was formed in 1989 to develop and market a broad range of nonprescription products. In 1995, the company launched PEPCID AC (famotidine) over-the-counter, the first OTC advancement for heartburn since the introduction of antacids more than 100 years ago. Ortho Biotech Products, L.P., formed in 1990, is the first biotechnology company developed and operated as a subsidiary of a major health care manufacturer. The Company also acquired established businesses that augmented its development in the health care field. In 1993, Ortho-McNeil Pharmaceutical, Inc., was formed, retaining the business units McNeil Pharmaceutical and Ortho Pharmaceutical. The Company also expanded into new markets in the People's Republic of China and Eastern Europe. In 1990 Shanghai Johnson & Johnson Limited, a joint venture producing BAND-AID Brand Adhesive Bandages, was opened in China, followed the next year by Johnson & Johnson China Ltd. As part of the Company's continuing interest in joint venture opportunities, Johnson & Johnson opened an administrative office in Moscow in 1990.

The same year also saw the establishment of the Company's first offices in Hungary, Poland and the former Yugoslavia, and in the Czech Republic the following year.

First introduced in 1991, SPLENDA (sucralose) No Calorie Sweetener from McNeil Nutritionals, provides the taste of real sugar because it is made from sugar. The patented process takes real cane sugar and converts it to sucralose, a no calorie, non-carbohydrate sweetener. SPLENDA can be used anywhere sugar is used (including baking) SPLENDA No Calorie and is safe for those with diabetes. Sweetener Johnson & Johnson's skin care business was expanded with the 1993 acquisition of RoC, S.A., of France and the addition in 1994 of Neutrogena Corporation, two manufacturers of high quality skin and hair care products. In 1999 the Company purchased the AVEENO line of colloidal oatmeal and other skin care products from S.C. Johnson & Son, Inc. In 1994 Codman and Shurtleff, Inc., and Johnson & Johnson Orthopaedics combined to form Johnson & Johnson Professional, Inc., now part of DePuy, Inc. Also in 1994, ETHICON, INC., acquired Mitek, a leading developer, manufacturer and marketer of innovative medical devices for surgical sports medicine and soft tissue repair. The emergence of a new managed care market led to the 1994 formation of Johnson & Johnson Health Care Systems Inc. The organization, which includes the former Johnson & Johnson Hospital Services and Johnson & Johnson Advanced Behavioral Technologies, handles contracting and account management with managed care organizations, health maintenance organizations, large hospitals, physician networks, government and employers.

The 1994 acquisition of Clinical Diagnostics from Kodak further expanded Johnson & Johnson's existing diagnostic businesses. Ortho Diagnostics Systems and Clinical Diagnostics combined in 1997 to form Ortho-Clinical Diagnostics, Inc. Johnson & Johnson and Cordis merged in 1996 and established Cordis Corporation, a Johnson & Johnson company. Cordis Corporation is now a leading company in cardiology and the treatment of circulatory diseases.

TODAY

In 1997, Biopsys Medical, Inc., which produces the MAMMOTOME product line of minimally invasive breast biopsy devices, was acquired and merged into Ethicon Endo-Surgery, Inc. GYNECARE and FemRx, which produce minimally invasive devices for treating uterine disorders, also became part of ETHICON, INC. When DePuy, Inc., was acquired by Johnson & Johnson in 1998, it signified a major strategic initiative. A leading manufacturer of orthopaedic products, this $3.7 billion cash acquisition was the largest in the Company's history. By combining an existing, modest-sized orthopaedics business with the newly acquired DePuy organization, Johnson & Johnson was transformed into a leading player in the growing orthopaedics market. In 1999, the Company formed Independence Technology, L.L.C., a Johnson & Johnson Company, in order to develop products that utilize the latest technology to help people with disabilities live their lives with greater freedom. The INDEPENDENCE iBOT 3000 Mobility

INDEPENDENCE iBOT 3000 Mobility System

System, introduced in 2003, allows users to raise up to eye-level, traverse uneven terrain and even climb stairs. Centocor, Inc., a leading biopharmaceutical company, became a wholly owned subsidiary of Johnson & Johnson in 1999.

In 2001, Johnson & Johnson purchased BabyCenter, L.L.C., an Internet information and commerce company specifically serving the needs of parents and parents-to-be.

ALZA Corporation, a leading developer and manufacturer of drug deliverybased pharmaceutical products, was acquired in 2001.

Inverness Medical was acquired in 2001 to expand Johnson & Johnson's diabetes franchise. During 2002, Biopharmaceutical company Tibotec-Virco Comm. VA, was acquired. The Company, which now operates as Tibotec BVBA and Virco BVBA, are dedicated to research to prevent the spread of HIV and improve the quality of life of people living with HIV and AIDS. In April of 2003, the U.S. Food and Drug Administration approved the CYPHER Sirolimus-eluting Coronary Stent, from CYPHER Sirolimus-eluting Cordis Corporation. The stent, which is coated with the drug sirolimus, is designed Coronary Stent to reduce restenosis, or reblockage of the blood vessel.

OraPharma, Inc., a specialty pharmaceutical company focused on the development and commercialization of unique therapeutics, was acquired in 2003. Scios Inc., a biopharmaceutical company that develops novel treatments for cardiovascular and inflammatory disease, was acquired by Johnson & Johnson in 2003.

In addition, to augment the growth that is generated through Johnson & Johnson's commitment to research and development, each year the Company enters into more than 100 third year party transactions that include licensing arrangements and research collaborations. Working his way up from third shift operator, Ralph S. Larsen succeeded James E. Burke as Chairman and CEO in 1989. Under his leadership, Johnson & Johnson's sales grew from $10 billion to over $30 billion. William C. Weldon was elected to succeed Ralph S. Larsen as Chairman and Chief Executive Officer in 2002. Weldon is just the sixth Chairman in Johnson & Johnson's long history. Today Johnson & Johnson has become a worldwide family of 250 companies, marketing health care products throughout the world. William C. Weldon The companies' more than 121,000 employees are engaged in producing products that serve a broad segment of medical needs. They range from baby care, first aid and hospital products to prescription pharmaceuticals, diagnostics and products relating to family planning, dermatology and feminine hygiene. Johnson & Johnson is the world's most comprehensive and broadly-based manufacturer of health care products as well as a provider of related services, for the consumer, pharmaceutical and professional markets.

OLYMPICS SPONSORSHIP

On July 26, 2005, Johnson & Johnson and its subsidiaries made a multinational commitment to the Olympic Movement, becoming the Official Health Care Products Sponsor of the Torino 2006 Olympic Winter Games, an Official Partner of the Beijing 2008 Olympic and Paralympic Games and an Official Health Care Partner in more than 20 additional countries around the world. On February 23, 2006, Johnson & Johnson announced that the Company joined The Olympic Partners (TOP) Programme of the International Olympic Committee (IOC) as the Official Health Care Products Sponsor. The partnership encompasses the Companys major business lines: consumer products, pharmaceuticals, and medical devices and diagnostics. Johnson & Johnson and the XX Olympic Winter Games As Official Health Care Products Sponsor of the XX Olympic Winter Games, the Company and its operating companies conducted a series of activities to capture the spirit of the Games for both local residents and spectators visiting from around the globe.

AWARDS AND RECOGNITIONYear Organization Citation

2007

Spark! Award

The new packaging and advertising campaign for the REMBRANDT line of oral health and beauty products was recognized with the 2007 Spark! Award.

2007

DiversityInc Magazine

Johnson & Johnson has earned a spot on the "2007 DiversityInc Top 50 Companies for Diversity" list, ranking 17th overall.

2006

FORTUNE Magazine

Johnson & Johnson has been listed in the FORTUNE: Americas Most Admired Companies in 2006. Johnson & Johnson ranked 9th place overall as well as 2nd in the Pharmaceutical industry. On FORTUNE's Global Most Admired list, Johnson & Johnson finished 4th, a place higher than last year's

5th.

2006

Harris Interactive

According to the annual corporate reputation survey conducted by Harris Interactive and the Reputation Institute, Johnson & Johnson was recognized for having the second best corporate reputation in America. The Company had seven consecutive first place finishes previous to this year.

2006

Barron's

Johnson & Johnson was named the "Most Respected Company" in an on-line survey of the world's largest companies conducted among investors for Barron's and reported in the September 11th issue. Johnson & Johnson was ranked number two in the 2005 survey.

2006

FORTUNE Magazine

Johnson & Johnson was ranked #104 in the 2006 FORTUNE Global 500 list published by FORTUNE magazine.

2006

Working Mother Magazine

Working Mother magazine has again named Johnson & Johnson to the list of the top 100 best places to work for mothers. Working Mother CEO Carol Evans notes that IBM and Johnson & Johnson are the only companies that have been on the Working Mother list for each of the 21 years since the list was initiated.

2006

IndustryWeek

The Cordis Corporation facility in Juarez, Mexico, was selected as one of the 10 Best Plants in North America by IndustryWeek magazine, a leading publication among senior manufacturing executives.

2006

FORTUNE Magazine

Johnson & Johnson is once again listed in FORTUNE Magazine as

one of the most admired companies in America, ranking sixth overall. Johnson & Johnson also finished first in its industry category Pharmaceuticals for the fifth consecutive year.

2006

Human Rights Campaign Foundation

The Human Rights Campaign Foundation named Johnson & Johnson one of the Best Places to Work for its commitment to equality in the workplace.

2006

The White House

Johnson & Johnson received The Ron Brown Award for Corporate Leadership, the only presidential award to honor companies for the exemplary quality of their relationships with employees and communities, for the Company's work on The Campaign for Nursing's Future.

2005

National Safety Council

Johnson & Johnson was selected as the 2005 winner of the Robert W. Campbell Award in recognition

of excellence in environmental, health and safety management.

2005

U.S. Environmental Protection Agency and Department of Energy

Johnson & Johnson was named Green Power Partner of the Year in recognition of our commitment to renewable energy purchasing and on-site solar power projects.

2005

Womens Business Development Center

Johnson & Johnson was named Corporation of the Year for 2005 by the Womens Business Development Center, a partner organization of the National Womens Business Enterprise National Council.

2005

DiversityBusiness.com

For the fifth year in a row, Johnson & Johnson was named to the Top 50 Corporations for Multicultural Businesses by DiversityBusiness.com, a virtual networking organization specializing in connecting minority-owned and womanowned businesses with corporate

America.

2005

FORBES Magazine

Johnson & Johnson was voted as one of the top 400 companies on its annual Best Big Companies list in December 2005. Furthermore, we are listed on the Honor Roll, having appeared on the list each year since its inception in 1999.

2005

U.S. Department of Labor General Robert Wood Johnson was inducted into the Labor Hall of Fame in recognition of his significant contributions to improving the lives of American workers.

2005

Harris Interactive The Reputation Institute

Johnson & Johnson was recognized for having the best corporate reputation in America for the seventh consecutive year, according to the annual corporate reputation survey conducted by Harris Interactive and the Reputation Institute.

2005

The National Safety Council

Johnson & Johnson was honored with the second annual Robert W. Campbell Award by the National Safety Council. The award recognizes the companys commitment to leadership and excellence in business and financial performance by integrating safety, health and environmental excellence in operations.

2005

Working Mother Magazine

Johnson & Johnson was honored as one of the top 10 Best Companies for Working Mothers by Working Mothermagazine. The Company has been ranked in the Top 100 of this annual report since its inception 20 years ago.

2005

Barron's Magazine

Johnson & Johnson was ranked as the second "Most Respected Corporation" by Barron's magazine in its first investor survey of the most and least

respected global companies.

2005

DiversityBusiness.com

For the fourth year in a row, Johnson & Johnson was recognized by DiversityBusiness.com as one of America's top 50 businesses for multicultural business opportunities. In the election, America's leading women- and minority-owned businesses selected the FORTUNE 500 companies and government agencies that best promote multicultural business opportunities.

2005

FORTUNE Magazine

Johnson & Johnson was ranked #30 in the 2005 Fortune 500 list of largest U.S. corporations published by FORTUNE magazine.

2005

FORTUNE Magazine

Johnson & Johnson was the most admired pharmaceutical company in the annual FORTUNE

magazine Most Admired Companies survey, and finished as the ninth most admired company overall.

2004

Black Collegian Magazine Johnson & Johnson was ranked as the sixth most "ideal employer" in Black Collegian magazine's annual Top 50 Diversity Employers survey.

2004

Harris Interactive The Reputation Institute

Johnson & Johnson was recognized for having the best corporate reputation in America for the sixth consecutive year, according to the annual corporate reputation survey conducted by Harris Interactive and the Reputation Institute.

2004

Working Mother magazine

Johnson & Johnson was honored as one of the top 10 Best Companies for Working Mothers by Working Mother magazine for the 19th consecutive year.

2004

Business Week Magazine Johnson & Johnson was ranked 24th in the Business Week 50, an annual listing of the topperforming companies.

2004

Harris Interactive The Reputation Institute

According to an annual corporate reputation survey conducted by Harris Interactive and the Reputation Institute, Johnson & Johnson was acknowledged for having the best corporate reputation in America for the fifth consecutive year.

2003

The Health Project

Johnson & Johnson Health & Wellness, an outgrowth of Johnson & Johnson's LIVE FOR LIFE program, received The Health Project's C. Everett Koop National Health Award. The award, which involves rigorous program evaluation of health improvement and medical care cost savings, is considered the most prestigious award for health

promotion programs.

2003

Working Mother magazine

Johnson & Johnson was ranked as one of the 100 Best Companies for Working Mothers by Working Mothermagazine for the 18th consecutive year.

2003

Pharmaceutical Executive Pharmaceutical Executive Magazine Magazines fourth annual Pharmaceutical Executive 50 list ranked Johnson & Johnson as the sixth largest pharmaceutical company in the world.

2003

The American Business Awards

The American Business Awards presented Johnson & Johnson with an honorary Stevie Award for corporate reputation. Johnson & Johnson received The Reputation Institute Stellar Reputation Award and was one of three companies to receive the honorary award for excellence in American business.

2003

BusinessWeek Magazine

Johnson & Johnson placed fourth in the 2003 BusinessWeek ranking of the nation's top 50 best-performing major companies.

2003

FORTUNE Magazine

FORTUNE magazine ranked Johnson & Johnson as the 6th Most Admired Company in America and the first among pharmaceutical companies.

2003

Harris Interactive The Reputation Institute

According to the results of an annual reputation poll conducted by Harris Interactive, Johnson & Johnson was acknowledged for having the best corporate reputation in America for the fourth straight year.

2002

Forbes magazine

In a survey in Forbes magazine of "America's most philanthropic companies," it was reported that Johnson & Johnson donated more cash as a percentage of operating income than any other U.S.

pharmaceutical company last year. The survey calculated that Johnson & Johnson's cash donations of $78.6 million last year amounted to 0.98% of its 2000 operating income, placing the company seventh out of all the Forbes 500 companies.

2002

The Economist

Johnson & Johnson won first place in the Americas region in the Global Corporate Achievement Awards 2002, an awards program organized by the Economist Intelligence Unit , the business information arm of The Economist Group publisher of The Economist, to recognize companies that have delivered outstanding performance in volatile economic conditions.

2002

U.S. Environmental Protection Agency

Johnson & Johnson was one of eight recipients of the 2002 Green Power Leadership Awards, which recognize the actions of leading organizations that are significantly advancing the development of renewable energy sources by

buying green power. The Green Power Leadership Awards are provided by the Green Power Partnership, a new program from the U.S. Environmental Protection Agency.

2002

Working Mother magazine

Johnson & Johnson was ranked as one of the 100 Best Companies for Working Mothers by Working Mothermagazine for the 17th consecutive year.

2002

DiversityInc.com

Johnson & Johnson was recognized as one of the top 10 companies for diversity by DiversityInc.com. The company was noted for its sponsorship of philanthropic efforts for organizations such as National Council of LaRaza, National Urban League and Headstart, for its formal mentoring program and for assessing individual management performance against specific business strategies, including diversity.

2002

BusinessWeek Magazine

Johnson & Johnson topped the 6th annual BusinessWeek 50, the magazine's ranking of the nation's best-performing large public corporations.

2002

Harris Interactive The Reputation Institute

Best corporate reputation in America for the third straight year.

2002

FORTUNE Magazine

FORTUNE magazine ranked Johnson & Johnson as the 7th Most Admired Company in America and the third among pharmaceutical companies.

2001

Money Magazine

Money magazine selected Johnson & Johnson as one of the companies with the Best Company Benefits in its December 2001 issue.

1986-2001

Working Mother Magazine

Working Mothermagazine named Johnson & Johnson among the

Best Companies for Working Mothers for the 16th consecutive year.

2001

Employment Management Association

The Employment Management Association named jnj.com/careers "Best of Category" for its online handling of career opportunities. The EMA is a national organization that provides companies with the resources to handle issues associated with all areas of the employment process.

2001

Hispanic Magazine

Johnson & Johnson named among the Hispanic Corporate 100, a worldwide ranking of companies that provide economic and employment opportunities to Hispanics. The ranking was based on recruitment efforts, minority business initiatives and funding efforts for scholarships, grants and organizations.

2001

Harris Interactive

Best corporate reputation in

The Reputation Institute

America for the second straight year.

2000

IndustryWeek Magazine

Johnson & Johnson was among the top performers in the magazine's list of the World's 100 Best-Managed Companies. The Corporation has consistently appeared on the list of elite manufacturers since it was first compiled in 1996.

2000

Pharmaceutical Executive Johnson & Johnson named Magazine among the Top Five Pharma Companies for Women.

2000

BusinessWeek

Johnson & Johnson was the second leading Corporate philanthropist, giving $176 million in 1998.

2000

Harris Interactive The Reputation Institute

Best corporate reputation in America.

1998

Working Woman Magazine

Johnson & Johnson was named the 21st top public company for executive women in Working Woman magazine's first such annual ranking in 1998.

ADVERTISING

In addition to its well-known brand advertising, Johnson & Johnson has introduced advertising campaigns and original family programming that have attracted considerable acclaim.

"America's Nurses: They Dare to Care" is the theme of the campaign Johnson & Johnson introduced in 2002 to salute nurses and encourage people to enter the nursing profession, which is facing a severe manpower shortage. Johnson & Johnson's commitment to this campaign represents a top corporate priority and reflects the Company's Credo commitment to nurses, the community and to all of health care. The Web site www.discovernursing.com is where students can find information on becoming a nurse, find a nursing program that's right for them, search the largest database of nursing scholarships on the web, and find links to major nursing organization sites.

"Having a Baby Changes Everything" reinforces the values that people have come to expect of Johnson & Johnson -- our caring, our support of parents and families and our heritage of trust. The campaign presents a simple message: Before having a baby, you are the center of your universe. Everything you do is related to how things affect you. That changes dramatically when a baby comes into your life. Using real parents in real situations, a clear message is communicated: Johnson & Johnson understands how a parents universe changes and the Company is there to enhance the bond between parents and their babies. The Johnson & Johnson Spotlight Presentation(sm) series is the latest effort by Johnson & Johnson to bring original films and programming that are family friendly to prime time television. As the founder of the Family Friendly Programming Forum, which now includes more than 40 national advertisers dedicated to expanding family viewing options, Johnson & Johnson has long supported the development of quality television programs that the entire family can watch together. Through collaboration with Turner Network Television (TNT), the Johnson & Johnson Spotlight Presentation(sm) series produces original movies that focus on the importance of family values and relationships. For example, in our Babycare division, the gold standard in India, we have customized offerings like Johnson's Baby Hair Oil, which is Pro Vitamin 5 enriched especially for babies. Stayfree Secure, the first low price napkin launched in India, has revolutionized the sanitary protection market, resulting in a leap in branded napkin usage and a rapid increase in category growth. J&J's Pharmaceutical business, Janssen-Cilag's brands like Stugeron and Topamac continue to be the frontrunners in employing innovative

approaches in medico marketing. For e.g., Stugeron with nearly two decades of trust reposed by Physicians across the country, is one of the few brands to conduct a clinical study involving over 8,000 patients in 2003. Eprex launched in 1995 was one of the first successful biotech brands to be marketed in India. Johnson & Johnson Ltd. also recognises its responsibility to the community at large. The company dedicates time and resources to serving the Indian community, and is involved in sanitation and environmental conservation projects countrywide. The fundamental objective of our company is to provide scientifically sound, high quality products and services to help heal and cure disease and improve the quality of life. This is a goal that began with the Johnson & Johnson 's founding in 1886 and continues, based on the guidelines set by Our Credo.

Johnson & Johnson Ltd. is the most comprehensive manufacturer of healthcare Products, selling more than 100 different products in the consumer, pharmaceutical and professional markets. Since 50 years of establishment in India, we have gained a reputation for delivering highquality products at competitive prices. Our success stems from our staunch commitment to caring for and catering to the needs of our customers and employees. Our quest to provide high-quality, yet cost-effective products has led to active R&D efforts. Rich dividends have led not only to innovations in the pharmaceutical industry, surgical science and diagnostics industry, but has also earned us an important place in virtually every household. Our success has also helped us introduce and continuously innovate on highly sophisticated products for new markets in India.

FAMILY OF COMPANIES

Name of Subsidiary

Jurisdiction of Organization

U.S. Subsidiaries: Advanced Sterilization Products Services Inc. ALZA Corporation ALZA Land Management, Inc. Animas Corporation BabyCenter, L.L.C. Biosense Webster, Inc. Centocor Biologics, LLC Centocor, Inc. Centocor Research & Development, Inc. Closure Medical Corporation CNA Development LLC Codman & Shurtleff, Inc. Cordis Corporation Cordis Development Corporation Cordis International Corporation Cordis LLC Cordis Neurovascular, Inc. New Jersey Delaware Delaware Delaware Delaware California Pennsylvania Pennsylvania Pennsylvania Delaware Delaware New Jersey Florida Florida Delaware Delaware Florida

Crescendo Pharmaceuticals Corporation DePuy Disc, Inc. DePuy, Inc. DePuy Mitek, Inc. DePuy Orthopaedics, Inc. DePuy Products, Inc. DePuy Spine, Inc. DePuy Spine Sales Limited Partnership Diabetes Diagnostics, Inc. Ethicon Endo-Surgery, Inc. Ethicon Endo-Surgery, LLC. Ethicon Endo-Surgery Services, L.P. Ethicon, Inc. Ethicon LLC Global Biologics Supply Chain, LLC GynoPharma Inc. Hand Innovations LLC Heartport, Inc. ISO Holding Corp. J&J Holdings (Nevada), Inc.

Delaware Delaware Delaware Massachusetts Indiana Indiana Ohio Massachusetts Delaware Ohio Delaware Texas New Jersey Delaware Pennsylvania Delaware Delaware Delaware Delaware Nevada

Janssen Finance Company Janssen Inc. Janssen Ortho LLC Janssen L.P. JJHC, LLC Johnson & Johnson Baby Products, Inc. Johnson & Johnson Consumer Companies, Inc. Johnson & Johnson Development Corporation Johnson & Johnson Finance Corporation Johnson & Johnson Health Care Systems Inc. Johnson & Johnson International Johnson & Johnson Japan Inc. Johnson & Johnson ? Merck Consumer Pharmaceuticals Co. Johnson & Johnson (Middle East) Inc. Johnson & Johnson Pharmaceutical Research & Development, L.L.C. Johnson & Johnson

Florida Delaware Delaware New Jersey Delaware Delaware New Jersey New Jersey New Jersey New Jersey New Jersey New Jersey New Jersey New Jersey

New Jersey New Jersey

Pharmaceutical Services, LLC Johnson & Johnson Pharmaceutical Trading Co., Inc. Johnson & Johnson Professional Co. (P.R.) Inc. Johnson & Johnson Regenerative Therapeutics, LLC Johnson & Johnson Sales and Logistics Company, LLC Johnson & Johnson Services, Inc. Johnson & Johnson Urban Renewal Associates Johnson & Johnson Vision Care, Inc. Joint Medical Products Corporation LifeScan, Inc. LifeScan LLC LifeScan Products, LLC McNeil Healthcare LLC McNeil Nutritionals, LLC McNEIL-PPC, Inc. Middlesex Assurance Company Limited Neutrogena Corporation Delaware Delaware Delaware New Jersey New Jersey New Jersey Florida Delaware California Delaware California Delaware Delaware New Jersey Vermont Delaware

Nitinol Development Corporation Noramco, Inc. OMJ Pharmaceuticals, Inc. OraPharma, Inc. Ortho Biologics LLC Ortho Biotech Clinical Affairs, LLC Ortho Biotech Holding Corp. Ortho Biotech Inc. Ortho Biotech Products, L.P. Ortho-Clinical Diagnostics, Inc. Ortho-McNeil Finance Co. Ortho-McNeil, Inc. Ortho-McNeil Neurologics, Inc. Ortho-McNeil Pharmaceutical, Inc. Rutan Realty LLC Scios Inc. TERAMed Corporation Therapeutic Discovery Corporation The Tylenol Company TransForm Pharmaceuticals, Inc. Winthorpe & Valentine, Inc.

California Georgia Delaware Delaware Delaware New Jersey Delaware New Jersey New Jersey New York Florida New Jersey New Jersey Delaware New Jersey Delaware Delaware Delaware New Jersey Delaware Delaware

International Subsidiaries: ALZA Ireland Limited Apsis S.A.S. Calisto Limited Carlo Erba OTC S.r.l. Centocor Biologics (Ireland) Limited Centocor B.V. Cilag Advanced Technologies GmbH Cilag AG Cilag de Mexico, S. de R.L. de C.V. Cilag GmbH International Cilag Holding AG Codman Sarl ColBar LifeScience Ltd. Cordis Cashel Limited Cordis Europa N.V. Cordis Medizinische Apparate GmbH Cordis S.A.S. DePuy Ace Sarl DePuy France S.A.S. Ireland France Trinidad and Tobago Italy Ireland Netherlands Switzerland Switzerland Mexico Switzerland Switzerland Switzerland Israel Ireland Netherlands Germany France Switzerland France

DePuy International Limited DePuy International (Holdings) Limited DePuy (Ireland) Limited DePuy Mitek Sarl DePuy Orthopadie GmbH DePuy Orthopedie S.A.S. DePuy Spine Sarl DePuy UK Holdings Limited Drumbeat Limited Ethicon GmbH Ethicon Ireland Limited Ethicon Sarl Ethicon SAS Ethnor (Proprietary) Limited FMS Future Medical System SA Group Vendome High Wycombe Property Management Limited Janssen Animal Health BVBA Janssen-Cilag AB Janssen-Cilag AG Janssen-Cilag B.V.

United Kingdom United Kingdom Ireland Switzerland Germany France Switzerland United Kingdom Ireland Germany Ireland Switzerland France South Africa Switzerland France United Kingdom Belgium Sweden Switzerland Netherlands

Janssen-Cilag Farmaceutica, Lda. Janssen-Cilag Farmaceutica Ltda. Janssen-Cilag GmbH Janssen-Cilag Ltd. Janssen-Cilag NV Janssen-Cilag OY Janssen-Cilag Pharmaceutical S.A.C.I. Janssen-Cilag Pharma GmbH Janssen-Cilag Polska, Sp. z o.o. Janssen-Cilag Pty. Ltd. Janssen-Cilag S.A. Janssen-Cilag, S.A. de C.V. Janssen-Cilag S.A.S. Janssen-Cilag S.p.A. Janssen Korea Ltd. Janssen-Ortho Inc. Janssen Pharmaceutica NV Janssen Pharmaceutica (Pty) Limited Janssen Pharmaceutical K.K. Janssen Pharmaceutical Limited J.C. General Services CVBA

Portugal Brazil Germany United Kingdom Belgium Finland Greece Austria Poland Australia Spain Mexico France Italy Korea Canada Belgium South Africa Japan Ireland Belgium

J-C Healthcare Ltd. JHC Nederland B.V. Johnson & Johnson AB Johnson & Johnson Administracao de Investimentos Ltda. Johnson & Johnson AG Johnson & Johnson (China) Investment Co., Ltd. Johnson & Johnson (China) Ltd. Johnson & Johnson Comercio E Distribuicao Ltda. Johnson & Johnson Consumer France SAS Johnson & Johnson Consumer (Hong Kong) Limited Johnson & Johnson Consumer (Thailand) Limited Johnson & Johnson de Argentina, S.A.C.e I. Johnson & Johnson de Colombia S.A. Johnson & Johnson de Mexico, S.A. de C.V. Johnson & Johnson de Venezuela, S.A.

Israel Netherlands Sweden Brazil Switzerland China China Brazil France Hong Kong Thailand Argentina Colombia Mexico Venezuela

Johnson & Johnson European Treasury Company Johnson & Johnson (Egypt) S.A.E. Johnson & Johnson Finance Limited Johnson & Johnson Financial Services GmbH Johnson & Johnson Gesellschaft m.b.H. Johnson & Johnson GmbH Johnson & Johnson Group Holdings G.m.b.H Johnson & Johnson Hellas S.A. Johnson & Johnson Holding AB Johnson & Johnson Holding GmbH Johnson & Johnson (Hong Kong) Limited Johnson & Johnson Inc. Johnson & Johnson Industrial Ltda. Johnson & Johnson International Financial Services Company Johnson & Johnson (Ireland) Limited Johnson & Johnson Kft. Johnson & Johnson K. K.

Ireland Egypt England Germany Austria Germany Germany Greece Sweden Germany Hong Kong Canada Brazil Ireland Ireland Hungary Japan

Johnson & Johnson Korea, Ltd. Johnson & Johnson Limitada Johnson & Johnson Limited Johnson & Johnson LLC Johnson & Johnson Management Limited Johnson & Johnson Medical B.V. Johnson & Johnson Medical (China) Ltd. Johnson & Johnson Medical Holding S.p.A. Johnson & Johnson Medical Korea Limited Johnson & Johnson Medical Limited Johnson & Johnson Medical Mexico, S.A. de C.V. Johnson & Johnson Medical Products GmbH Johnson & Johnson Medical (Pty) Limited Johnson & Johnson Medical Pty Limited Johnson & Johnson Medical S.A. Johnson & Johnson Medical

Korea Portugal India Russia England Netherlands China Italy Korea United Kingdom Mexico Austria South Africa Australia Argentina China

(Shanghai) Ltd. Johnson & Johnson Medical S.p.A. Johnson & Johnson ? Merck Consumer Pharmaceuticals of Canada Johnson & Johnson Pacific Pty. Limited Johnson & Johnson Pakistan (Private) Limited Johnson & Johnson (Philippines), Inc. Johnson & Johnson Poland Sp. z o.o Johnson & Johnson Produtos Profissionais Ltda. Johnson & Johnson (Proprietary) Limited Johnson & Johnson Pte. Ltd. Johnson & Johnson Pty. Limited Johnson & Johnson Research Pty Ltd Johnson & Johnson S.A. Johnson & Johnson, S.A. de C.V. Johnson & Johnson SDN. BHD. Johnson & Johnson S.p.A Italy Canada

Australia Pakistan Philippines Poland Brazil South Africa Singapore Australia Australia Spain Mexico Malaysia Italy

Johnson & Johnson, s.r.o. Johnson & Johnson, s.r.o. Johnson & Johnson Swiss Finance Company Limited Johnson & Johnson Taiwan Ltd. Johnson & Johnson (Thailand) Ltd. Johnson & Johnson Vision Care (Ireland) Limited Laboratoires Polive S.N.C. Laboratoires Vendome, SAS Latam International Investment Company Latam Properties Holdings Lifescan Canada Ltd. Lifescan Scotland Limited McNeil AB McNeil Denmark ApS McNeil Esbjerg ApS McNeil GmbH & Co. oHG McNeil Iberica S.L.U. McNEIL PDI Inc. McNeil SAS McNeil Sweden AB

Czech Republic Slovakia United Kingdom Taiwan Thailand Ireland France France France Ireland Canada Scotland Sweden Denmark Denmark Germany Spain Canada France France

Medos International Sarl Medos Sarl OMJ Ireland Limited OMJ Manufacturing Limited Ortho-Clinical Diagnostics Ortho-Clinical Diagnostics GmbH Ortho-Clinical Diagnostics K.K. Ortho-Clinical Diagnostics NV Ortho-Clinical Diagnostics S.A.S. Pfizer Consumer Health Products Company* Pfizer Consumer Healthcare* Pfizer Consumer Healthcare Comm. VA* Pfizer Consumer Healthcare GmbH* Pfizer Consumer Healthcare Ireland* Pfizer Consumer Healthcare Mexico, S. de R.L. de C.V.* Pfizer Consumer Healthcare S.com.p.A* Pfizer Consumer Healthcre S.r.l.* Pfizer Sante Grand Public*

Switzerland Switzerland Ireland Ireland United Kingdom Germany Japan Belgium France England England Belgium Germany Ireland Mexico Spain Italy France

P.T. Johnson & Johnson Indonesia

Indonesia

FAST FACTSGeneral Information Johnson & Johnson, through its operating companies, is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices and diagnostics markets. The more than 250 Johnson & Johnson operating companies employ approximately 121,000 men and women in 57 countries and sell products throughout the world. Johnson & Johnson is located in New Brunswick, New Jersey, about 40 miles southwest of New York City. One Johnson & Johnson Plaza New Brunswick, NJ 08933 Phone: 732-524-0400

FINANCIAL INFORMATION:Worldwide Sales in 2006 were $53.3 billion. Net Earnings for 2006 were $11.1 billion. Diluted earnings per share for 2006 were $3.73. Dividends issued to shareowners every quarter since 1944. Dividend raised each year for 44 consecutive years.

Sales have increased each year for 73 consecutive years. Double digit earnings increases for 21 consecutive years. The Company's international expansion began in 1919 with the establishment of an affiliate company in Canada. Over 100 billion BAND-AID Brand Adhesive Bandages have been made to date. Johnson & Johnson was founded in New Brunswick, New Jersey, USA in 1886, and the Company's headquarters has remained there ever since. Johnson & Johnson manufactured and marketed the first-ever antiseptic surgical dressings, which dramatically increased the survival rate of surgery patients. The beginning of the Company's worldwide philanthropy program officially dates to 1906, when Johnson & Johnson sent medical supplies to aid the victims of the San Francisco earthquake and fire. BAND-AID Brand Adhesive Bandages were invented by a Johnson & Johnson employee named Earle Dickson in 1920, as a ready-made bandage his wife could apply by herself after accidents in the kitchen. His idea grew into one of the Company's best-known consumer products. JOHNSON'S Baby Powder, one of the Company's most recognizable consumer brands, was introduced in 1893. Johnson & Johnson was named #6 on Fortune's 2006 Most Admired Companies list and ranked as the number one company in the annual survey's Pharmaceuticals category. An annual reputation poll conducted in by Harris Interactive and published in The Wall Street Journal in December 2005, cited Johnson & Johnson for having the best corporate reputation in America for the seventh straight year, since the inception of the survey.

Johnson & Johnson was ranked 32nd on the 2006 Fortune 500. Johnson & Johnson was ranked 26th in the Business Week list of the "50 Best-Performing Companies." Johnson & Johnson has more than 179,000 registered shareowners. Johnson & Johnson has been named one of the best employers for Hispanic women, working women, people with disabilities and biopharmaceutical employees. Johnson & Johnson has been honored for its corporate philanthropy, benefits programs and health and wellness efforts for employees. Johnson & Johnson's pharmaceutical companies were ranked third in sales in the United States and fourth in the world during 2003, by IMS Health. Johnson & Johnson's medical device companies develop, market and sell more medical devices than any other company in the world. Johnson & Johnson Vision Care, Inc., is the world leader in contact lenses. Johnson & Johnson holds nearly 54,000 U.S. and foreign patents.

PRODUCT CATEGORIES

Johnson & Johnson is the world's most comprehensive and broadly-based manufacturer of health care products as well as a provider of related services for the consumer, pharmaceutical and professional markets. Johnson & Johnson has more than 200 operating companies, which manufacture and market thousands of products in hundreds of categories, all designed to help you and your family lead healthy, happy lives.

ALLERGY COLD AND FLU BABY CARE CARDIOLOGY DENTAL CARE DENTURE CARE DIABETES CARE FAMILY PLANNING FEMININE HYGIENE FIRST AID GASTROINTESTINALS MEDICAL DEVICES AND DIAGNOSTICS NUTRITIONALS ONCOLOGY ORTHOPAEDICS PAIN RELIEVERS/ ANALGESICS PRESCRIPTION DRUGS SKIN AND HAIR CARE VISION CARE WOMENS HEALTH WOUND CARE

ALLERGY COLD AND FLU

ACTIFED - McNeil-PPC, Inc.

New - This product was recently added as part of the Pfizer Consumer Healthcare acquisition.

BENADRYL - McNeil-PPC, Inc.

New - This product was recently added as part of the Pfizer Consumer Healthcare acquisition.

LUDEN'S - McNeil-PPC, Inc.

New - This product was recently added as part of the Pfizer Consumer Healthcare acquisition. MOTRIN (ibuprofen) - McNeil Consumer Healthcare

NASALCROM (Cromolyn) - McNeil-PPC, Inc.

New - This product was recently added as part of the Pfizer Consumer Healthcare acquisition.

PEDIACARE - McNeil-PPC, Inc.

New - This product was recently added as part of the Pfizer Consumer Healthcare acquisition.

SINUTAB - McNeil-PPC, Inc.

New - This product was recently added as part of the Pfizer Consumer Healthcare acquisition.

SUDACARE - McNeil-PPC, Inc.

New - This product was recently added as part of the Pfizer Consumer Healthcare acquisition.

SUDAFED - McNeil-PPC, Inc.

New - This product was recently added as part of the Pfizer Consumer Healthcare acquisition.

TYLENOL (acetaminophen) - McNeil Consumer Healthcare

CONSUMER PRODUCTS DIVISION

BABY CARE FRANCHISE ADULT CARE FRANCHISE WOUND CARE FRANCHISE SKIN CARE FRANCHISE FEMININE HYGIENE FRANCHISE

BABY CARE FRANCHISE

SOAP FEATURES BENEFITS

The only Baby soap clinically proven The purest & safest soap for babys to be mild delicate skin Enriched with the goodness of Coconut oil High TFM(Total Fatty Matter) over 80% Enriched with 1/4th Baby Lotion.Contains Vitamin E Clinically proven mildness Helps avoid dry skin after bath Rich & creamy lather Moisturises Babys delicate skin better. Mild & safe for Babys skin

MILK SOAP FEATURES Contains lactokine fluid; a milk extract containing proteins and sugar (lactose) Clinically proven mildness 80 % Total Fatty Matter BENEFITS This works as a natural conditioning ingredient giving the Baby a soft skin Mild & safe for Babys skin Rich & creamy lather Moisturizes the skin more than normal soap

POWDER

FEATURES Made from sterilized talc Soft & smooth High absorption capacity Mild and gentle perfume

BENEFITS Free from harmful bacteria Glides smoothly over the skin. Allows skin to breathe naturally Creates smoothness in babys diaper area Non-irritable

OIL

FEATURES Selected Grade mineral oil

BENEFITS Ideal massage oil for the baby Non-sticky and Non-greasy Do not become Cloudy in winter. Non-staining Good for all seasons

Mild perfume Vitamin A, D & E enriched

Does not irritate the skin Helps maintain moisture level Acts as an emollient to protect tender skin Helps reduce friction, Spreads easily Makes bones stronger.

Contains Mineral oil and natural Aloe vera extracts Mild perfume Pure, Mild, Non-sticky Oil

Makes Baby Oil more mild and Soothing than ever before. Does not irritate the skin Very easy to spread on babys skin, Making it Excellent for massage

CREAM FEATURES Contains Beeswax and Mineral oil BENEFITS Replaces the lost moisture Provides a thick protective barrier Protects tender skin from chaffing soreness Can be used for the lip crack in winter Helps make skin baby soft

SHAMPOO FEATURES Exclusive no more tears formula shampoo BENEFITS Saves babys eyes from irritation. Cleanses babys scalp & hair effectively Does not sting the eyes, when used as directed Contains Hair Conditioner Nourishes and softens babys fine hair, enhances hair manageability

and extra shine Shampooing with JOHNSONS Baby Shampoo(with conditioner) leaves babys hair soft and healthy

LOTION

FEATURES Clinically proven mildness Contains Lanolin

BENEFITS Proven safety for use on babies skin Acts as Emolient, Holds Moisture For longer time to skin. Moisturizer, Cleaneser Can be used for smoothness in diaper area Used as a make-up base Keeps skin soft and smooth Replaces the lost moisture

MILK LOTION

FEATURES Milk proteins, a natural conditioning agent Clinically proven mildness Non- Greasy and Fast absorption

BENEFITS Baby soft skin for both mother and baby Mild & safe for both mother and baby Easily spreads on skin, Non sticky & Non messy

TOOTHBRUSH FEATURES Specially designed for a baby Extra soft TYNEX Bristles Special thumb groove Broad handle BENEFITS Safe for a babys oral care Does not hurt babies gums Helps firm grip for mother. Ensures the brush does not slip and hurt the baby.

NAPPY PADS

FEATURES Nappy Pad with a unique Adhesive Strip Soft cover Moisture-proof shield at the back Absorbent core contains special absorbency system

BENEFITS Prevents shifting of the pad Suited for babys skin Helps to keep cloth Nappy dry Greater absorption keeps the baby dry and comfortable

HAIR OIL

FEATURES Contains mineral oil Vitamin E and Pro-Vitamin B5 CPM

BENEFITS Clear & pure oil, does not get cloudy Provides strength and growth for the hair. Proven safety for use on babys hair

Contains Avocado and Pro Vitamin B5 Clinically proven mildness Non-greasy and fast absorption

Helps make hair thick & healthy Mild and safe for babys scalp and hair. Absorbs easily into scalp, non-sticky and non-messy

ADULT CARE FRANCHISE

BUDS FEATURES Cushioning at end of stem Flexible stem Grip ends in stems BENEFITS Doesnt come in contact with ear drum Soft and safe way to clean ears Holds the swab

SHOWER TO SHOWER (Prickly Heat Powder)

FEATURES Feel dry formula

BENEFITS Prevents Prickly Heat Absorbs sweat & cures prickly heat

SHOWER TO SHOWER VS NYCIL

FORMULATION STS % Starch Zinc oxide Boric acid Chlorophenesin Salicylic Acid 25 10 5 1.5

NYCIL BENEFIT % 51 16 1 Removes fine top layer of dead cell from the skin. Absorbs sweat Helps skin to recover fast Prevents further growth of bacteria

SAVLON SOAP

FEATURES Contains Triclosan Enriched with Glycerin Unique fragrance Translucent Contains Glycerin Contains Savlon Shakti, giving 24 hours Freedom from Germs New mild fragrance

BENEFITS Helps to protect from germs Moisturizes the skin Pleasant bathing experience Premium appeal Soft & gentle on the skin Superior, long lasting germ protection Pleasant bathing experience

Savlon liquid hand wash

FEATURES Anti Bacterial Soap- Free Formula

BENEFITS Protection from Germs Moisturizer Keeps hands soft and

supple Mild Fragrance Pleasant smell

WOUND CARE FRANCHISE

SAVLON ANTISEPTIC LIQUID

FEATURES

BENEFITS

Combination of two germicides Promotes healing (Chlorhexidine Gluconate,Cetrimide) No sting formulation Heals without hurting Does not Sting

CAPSICUM PLASTER

FEATURES Contains extracts of the Capsicum Oleoresin

BENEFITS Relieves from Muscular Pain Relives pain due to swollen joint Relaxes Stiff Muscles Relives pain due to boils

FAST HEAL

FEATURES Tiny pores Bigger strip

BENEFITS Allow the wound to breathe Helps heal bigger wounds /cuts

Blocks out germs and dirt Blocks out water 100 % Medicated pad Provides continuous care

BAND AID FLEXI

FEATURES 33%more stretchable Hot Melt Technology Water Resistant Treatment

BENEFITS Easy to use even on joints Sticks better.Leaves no residue Dries Faster

SKIN CARE FRANCHISE

CLEAN AND CLEAR

FEATURES Skin balancing MOISTURISER Special ingredient Foaming FACIAL WASH Special ingredient

BENEFITS Doesnt make skin oily Prevents pimples, Oil free lotion Removes oil and dirt Prevents pimple

FEMININE HYGIEE FRANCHISE

CAREFREE

FEATURES Made of highly absorbent material Outer Cover and Plastic shield Free Belt

BENEFITS Allows liquid to pass through the pulp pad Prevents the liquid from coming into contact with the cloth. Ready to use

STAYFREE SECURE

FEATURES Beltless Napkin Plastic shield at the back of Napkin Made of highly absorbent material Economically priced

BENEFITS Easy to use Prevent Leakage Allows liquid to pass through the pulp pad More scope for home made users to try the napkin

NEW STAYFREE SECURE

FEATURES 4 Anti-Leak Channels New Modern Shape Soft cottony Cover

BENEFITS Prevents Leakage from 4 sides of the pad Longer length and wider ends give better coverage Clean and Comfortable

STAYFREE SECURE

DRY

FEATURES Dry Cover 4 Anti Leak Channels New Shape

BENEFITS Longer Lasting Dry Feeling Prevents Leak and stains Better Body fit

SILKYDRY

FEATURES Funnel shaped openings Two plastic shields Two covers Stain lock system

BENEFITS To allow flow. Double protection To give strength to the napkin Reduces the possibility of stains

STAYFREE GERMISHIELD

FEATURES Plastic shield at the back of Napkin Cover treated with Triclosan

BENEFITS Prevents leakage. Fights germs Feeling of Hygiene and Freshness

Thicker, Wider and longer Napkin

All round protection

STAYFREE ULTRA THIN

3 times drier than Leading Ultra.

FEATURES 3 times drier than Leading Ultra. Odour Control System

BENEFITS Prevents leakage and gives Dry Feeling Helps prevent and neutralize odour.

Superior Dryness Dryness is the single biggest driver in the premium segment Only product with wings in this category with odour control and 18 ALC. Price advantage over Whisper Maxi Stayfree Drymax maxi Rs.49 Whisper Maxi at Rs.60

FEATURES 5 times thinner than Pulp pads An Unique SAP granules With wings Internationally accepted graphic design

BENEFITS Individually folded and easy to dispose, can be kept in a pocket can absorb fluid up to 1000 times Keeps Pad in place Gives a Premium outlook and will attract users of all ages

FEATURES Odour control system with Natural plant extracts 18 Anti-leak channels Formed pad (Body- shaped design) SILKYDRY cover

BENEFITS Helps to neutralize odour Superior leakage protection Helps in reducing bunching and twisting Helps in feeling dry and comfortable

O. B. Tampons

FEATURES Thumb shaped at one end 8 grooves Expands in width Convenient withdrawal cord

BENEFITS Insertable easily helps faster absorption To give a gap free snug fit Does not absorb the liquid

CAREFREE PANTY LINERS

FEATURES Soft cottony cover

BENEFITS Absorbs the wetness and discharge Fresh and comfortable feeling

Moisture proof backing

Protection against leakage