Amit Kumar Dash Resume_QA Lead

Amit Kumar Dash 2225 EGLINTON AVE E, Scarborough, ON - M1K2M7

Cell: 647 878 9272 [email protected]

QA Lead / Test LeadPROFILE

Sophisticated and seasoned IT professional with 11 years’ experience in Software Testing. More than 7 years Canadian experience as QA Lead in Banking Domain Experience in Leading multiple projects for various Web-Based Banking Applications and delivering

them within specified timelines without compromising with quality. Strong experience is working in Onshore Offshore model as a QA Lead and QA Analyst. Onsite Coordinator for multiple projects at Onshore in Canada and leading Offshore team of

small/large scale from Onsite. Proficient in planning different phases of testing & allocating task to the team. Ability to analyse requirement specification documents and optimize testing efforts Strong experience in creating Test Plan/Test Strategy document and Requirement Traceability Strong experience on Functional, Regression, Adhoc, Sanity, Integration, System and UAT Testing

using manual and automation techniques. Effective communication with all stakeholders involved in the projects. Active participation in IT and BU meetings and documented key decisions. Worked extensively in Commercial banking Scotia Connect and Core banking TLS mortgage solution

application for Scotiabank. Strong experience in customer Payments Files processing systems.. Ability to perform well under high pressures, ability to learn new technologies in short span, ability

to use previous experiences for effective results. Worked in Teams and is a value addition for the Organization.

TECHNICAL PROFICIENCYTechnology Functional Testing, User Acceptance Testing (UAT), Regression

testing, Adhoc Testing, Sanity Testing, Integration Testing.Database & Language Oracle, IBM DB2Defect Tracking HPQC (ALM), Rational ToolsProject acquired Tools HPQC (ALM) , HP QTP (UFT), Rational Tools, Silk TestTrained Skills HPQC (ALM), HP QTP (UFT), Rational Tools, Silk Test, Mainframes, Vb

Script, Manual Testing Methodologies, Java J2EE, 4 Test Language, Oracle, IBM DB2.

Domain Banking and InsuranceSub- Domain Commercial Banking , Core Banking , Fire InsuranceManagement Experience Quality Assurance Lead, Onsite Co-ordinator

EXPERIENCE SUMMARY

Name Of the Company Designation Period

Tech Mahindra QA Lead 16th August 2005 – till date

KEY PROJECTS

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The details of the various assignments that I have handled are listed here, in chronological order. 1. Term Lending Service (TLS): Mortgage Solution: CCC Early Renewal Project

Description Term Lending System (TLS) application is developed by Scotiabank to offer mortgages to the clients with negotiable rates and product type. The application deals with creating, approving and funding mortgages for the clients. Within TLS the rate on a mortgage is stored based on these set rates, with the discount/surcharge being calculated as the difference between this customer’s final rate and the bank standard set rates for this term and product type.The objective of this project is to open up Early Renewals and Regular Renewals of Mortgages in TLS application for Call Centre Transits for both inbound and outbound calls for Scotiabank client which will improve the early renewal rate and would translate to higher renewal rates overall. Prior to this project all renewals must be handled by the branch other than about 10% of mortgage renewals monthly which are sent to the Call Centre for renewing in the last 30 days. The sheer volume of renewals is difficult for branches to keep on top of and ultimately about 45% of customer do not renew until the last month on their mortgage maturity. The key to retaining customers is to contact them early. Expanding the Call Centre Agents role in TLS by giving them the ability to process early renewals will be extremely beneficial from both a cost savings and revenue perspective. Customers will get a MRC letter printed if their mortgages are Early Renewed by Call Centre Agents.

Role QA Lead , Onsite Co-ordinatorCustomer Scotia Bank (The Bank of Nova Scotia), CanadaPeriod Feb 2016- June 2016Responsibilities Involved in walkthrough meetings initiated by business team for

requirement documents walkthrough. Thorough study of requirement documents and analysing the

requirements along with other test team members. Maintaining query log to record all queries during requirement

analysis and sending it to the Business team for clarifications on a timely basis.

Creating Test plan document and conducting walkthrough on Test plan with all stakeholders.

Imparting training sessions for offshore team on requirement clarifications and functionality changes on TLS.

Maintaining HPQC (ALM) – Creating Requirements in HPQC (ALM) as per QAT standards. Creating Test plan folder structure for all team members to add

Test cases as per QAT standards. Ensure all Test cases in test plan are mapped to Requirements

created in HPQC. Creating and Executing Test cases in Test Lab. Defect logging and tracking. Generating different status reports as required during the

Execution phase. Gathering the latest version of Requirement documents from business

portal whenever published and sharing with the team for test case updates.

Internal review of test scenarios and test cases created by testing team and reverting back with comments for any changes or addition required to the test cases.

Conducting Test case Walkthrough session with all stakeholders and sending them for sign off from all stakeholders.

Ensure the review comments are incorporated to the test cases by the testing team.

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Ensure the test cases have complete requirement coverage. Coordinating with offshore team on a daily basis to provide the

required/relevant information for testing and to remove any blockers during testing phases.

Tracking the progress of Test case design and Test cases execution by the team on a daily basis.

Regular communication with the Test Manager regarding the progress in testing activities and reporting the progress on a timely basis.

Ensure all possible test scenarios are covered by the test cases. Identify the timelines for every cycle during execution phase. Ensure all Test cases are executed by the testing team as planned

during test execution phase and before RFR phase starts. Identifying test cases for RFR phase and ensure all RFR testcases are

executed by the testing team well before RFR Phase ends. Identify test cases/ test scenarios that will be out of scope for the

project and report to the stakeholders. Reporting Test Execution status and Defects status from HPQC (ALM)

to all stakeholders on a weekly basis. Ensure Defects life cycle is strictly followed by testing team and

development team members. Conducting the Defect triage meeting on a bi weekly basis Involved in project status meeting and provide required inputs. Working closely with the Automation team in defining the scope and

functionality feasible for automation. HP QTP (UFT) to execute automation scripts for Regression test cases

using Scotiabank Framework. Project specific activities :-

Understanding the existing process for Early Renewal, Regular Renewal and Auto Renewal of mortgage in TLS.

Regular Co-ordination with TLS and EC Dev team for application related issues.

Co-ordination with TLS DB team to query existing mortgages with required conditions from QAT environments and sharing with the testing team.

High level verification for the changes in MRC letter to make sure the latest changes are tested properly by the testing team.

Co-ordination with EC team to get the latest version of MRC letters with every build and sharing the same with the testing team for testing.

Sending the MRC files to Symchor for printing and verifying the outputs.

Adhoc testing on Renewals changes for Call Centre and other officer logins on timely basis to determine the functionality is working as expected and being tested properly by the team.

Providing adequate test data to the Automation team to validate the script changes.

Soap UI to create MIMS related mortgages.

2. Term Lending Service (TLS): Mortgage Solution: MPT Release National Rollout

Description Term Lending System (TLS) application is developed by Scotiabank to offer mortgages to the clients with negotiable rates and product type. The

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application deals with creating, approving and funding mortgages for the clients. Within TLS the rate on a mortgage is stored based on these set rates, with the discount/surcharge being calculated as the difference between this customer’s final rate and the bank standard set rates for this term and product type.The objective of this project was to National Rollout the enhancements that will improve the consistency and objectivity of rate negotiations across the branch channel resulting in a tighter, more optimal distribution of mortgage rates. This project introduces three new mortgage feature packages for all Branch Transits improving the product selection experience for the customer. This new line up allows the customer to choose a package that has the features they value and are willing to pay for. An enhanced, consistent customer experience is delivered through the use of the new Mortgage Solution Builder tool. Personal Bankers discover their customer needs and the mortgage features they value in order to provide the right advice.

Role QA Lead , Onsite Co-ordinaorCustomer Scotia Bank (The Bank of NovaScotia)Period Sept 2015 – Jan 2016Responsibilities Involved in walkthrough meetings initiated by business team for















required/relevant information for testing and to remove any blockers during testing phases.



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Thorough understanding the existing systems involved in mortgages creation, like TLS, Recapp and POP .

Understanding the existing MPT Functionality released for Jan 2015 MPT release for TLS.

Gained knowledge on MSBT Tool and Nomis DM from the business unit.

Imparted training sessions on TLS and MSBT tool to offshore team. Advised offshore team on mortgage conditioning to fulfil all test

conditions. Co-ordination with TLS DB team to query existing mortgages to be

used as Test Data with required conditions from QAT environments and sharing with the testing team.

Regular Co-ordination with TLS and EC Dev team for application related issues/clarifications.

High level verification for the changes in MRA and MRC letter to make sure the latest changes are tested properly by the testing team.

Co-ordination with EC team to get the latest version of MRA and MRC letters with every build and sharing the same with the testing team for testing.

Sending the MRA and MRC files to Symchor for printing and verifying the outputs.

Execution for certain testcase that can’t be executed at Offshore. Adhoc testing on TLS MPT changes and new MSBT Tool to

determine the functionality is working as expected and being tested properly by the team

3. ScotiaConnect : Commercial Online Banking: ADP Onboarding to Scotiaconnect

Description Scotiaconnect is the commercial online banking application developed by Scotiabank to service different payment types for Commercial customers.

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Integrated Payments module on Scotiaconnect application allows authorized Scotiaconnect users of a customer to view, approve and submit different types of Integrated payments in one location on Scotiaconnect.

The ADP Onboarding to ScotiaConnect project aims to the changes and en-hancements to Payment Centre (FTM) and ScotiaConnect Online Payment Processing and Reporting functionality to accelerate the processing of high volumes of payments via SCO and improve customer experience by ad-vanced reporting capabilities. Introduced solution should ensure successful on-boarding process and operational activities performed by customers send-ing high payment volumes. The changes to Scotiaconnect and FTM were mainly incorporated with the intension to on board ADP to Scotiaconnect and also open the scope to on board other similar customers to Scotiaconnect and FTM. The Project scope includes enhancements to existing standard re-ports as well as introduction of new reports affecting all payment types and new data files for EFT payments. The reporting enhancements will allow re-taining the original File ID (FCN) for reference in order to easily perform pay-ment reconciliation, investigations and traces, and recalls and reversals. New processing flow will be introduced to allow systems to provide to the cus-tomer response files and reports faster for high volumes of payments sent

Role QA Lead , Onsite Co-ordinatorCustomer Scotia Bank (The Bank of NovaScotia)Period Feb 2015 – Aug 2015Responsibilities Involved in walkthrough meetings initiated by business team for















required/relevant information for testing and to remove any blockers

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during testing phases. Tracking the progress of Test case design and Test cases execution by

the team on a daily basis. Regular communication with the Test Manager regarding the progress

in testing activities and reporting the progress on a timely basis. Ensure all possible test scenarios are covered by the test cases. Identify the timelines for every cycle during execution phase. Ensure all Test cases are executed by the testing team as planned








Understanding the function for High Volume Online History payment flow for SSP customers on-boarded through Payment Centre (PC) for EFT, EDI and Southbound ACH payment services.

Thorough understanding of the new reports (Payment Distribution Service Report and Recall/Reversal Status Report) and EFT Data Files will be available as optional reports only to customers on-boarded through GWA and Payment Centre (PC).

Thorough understanding of the changes made in Scoticonnect , FTM and GWA to support the high volume payments , new customer files and reports.

Regular co-ordination with the FTM and SD host dev team to streamline the generation and validation new EFT Data Files (Rejected Items Data File, Daily Settlement Data File, Daily Returned Items Data File) to be generated with new Trancodes .

Tracking the End To End processing of High Volume Payments till the settlement happens in the host and the customer account gets balanced on Scotiaconnect.

Ensure all functionalities are tested in UAT phase 1 by the Scotiabank testing team including Offshore team ,before ADP testing team joins the testing for UAT phae2.

Streamlining the UAT Phase 2 testing for ADP team by providing them adequate test data like the server links , Agreement Ids and Scotiaconnect login credentials from UAT environment.

Co-ordinating with the dev team of all interfacing system to build right connections for ADP to do UAT phase 2 Testing.

Adhoc testing on all new Data Files and Reports on timely basis to determine the reports are getting generated according to the specs as intended for ADP and also to ensure that the testing team is rightly validating the files and reports with the testcases.

4. ScotiaConnect : Commercial Online Banking: LVP Payment Centre IPIR Payments

Description Scotiaconnect is the commercial online banking application developed by

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Scotiabank to service different payment types for Commercial customers. Integrated Payments module on Scotiaconnect application allows authorized Scotiaconnect users of a customer to view, approve and submit different types of Integrated payments in one location on Scotiaconnect.

The LVP Payment Centre IPIR Payments project aims to deliver an improved payment offering to Scotiabank customers through functionality enhancements on the current ScotiaConnect (SC) system .The objective of LVP Payment Centre IPIR Payments is as follows :

To provide customers with the ability to perform a variety of payment types such as Wires, EFT, ACH and EDI through the Integrated Pay-ments (IP) solution.

All IPIR Payments Wires, EFT, ACH and EDI would be transmitted through FTM (Financial Transaction Management system) for process-ing/initial validation and would be transmitted to their respective Host systems for settlement.

All IPIR Payments customers would be on boarded to Scotiaconnect and FTM through GWA application.

New Batch File formats are introduced for Customers using batch pay-ments for IPIR Payments that would be supported by both FTM and Scotiaconnect.

Role QA Lead , Onsite Co-ordinatorCustomer Scotia Bank (The Bank of NovaScotia)Period Aug 2011 – Jan 2015Responsibilities Involved in walkthrough meetings initiated by business team for














Ensure the test cases have complete requirement coverage.

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Coordinating with offshore team on a daily basis to provide the required/relevant information for testing and to remove any blockers during testing phases.











Understanding the existing systems for payment flow for ACH, EFT and Wires payments.

Through understanding of the new functionality introduced in SCO , FTM and GWA for ACH ,EFT , EDI and Wire Payments due to the Low Value Payments project.

Ensured the Scotiaconnect functionalities are tested by both Roaming and Token users for true pass testing.

Regular Co-ordination with all Host systems (SD, EO, DOM ACH, INT ACH, BESS, Walstreet) that would process the IPIR payments.

Regular co-ordination with the FTM business and dev team to understand the customer batch files specification and validations

Tracking the IPIR payments end to end till the settlement happens in the host and the customer account gets balanced on Scotiaconnect.

Tracking and validating the files and reports that would be produced by each host system and FTM for every payment types.

Adhoc testing on timely basis to determine the stability of all applications involved in the project.

ACADEMIC PROFILE

Course Institution Major and Specialization

Bachelor of Institute of Technical Education Computer Science.

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Engineering and Research (I.T.E.R), Odisha, India

STATUS IN CANADA

Status Validity

Permanent Resident (PR) March - 2021

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Amit Kumar Dash Resume_QA Lead

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