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Amit KhuranaLast worked as Program/Project Manager (Engineering)

- Email me on Indeed: indeed.com/r/Amit-Khurana/b5f4a09028325038

WORK EXPERIENCE

Last worked as Program/Project Manager (Engineering)Alwaysonvacation.com - November 2012 to March 2013

Product's Program Management, Managing product Priorities through Stakeholder inputs and management,

Enhancing operational efficiency or process capability, leading projects through science of PMP, , Effective

portfolio and project Management,

Owned Product life cycle and Roadmap. Almost acting as Product Manager utilising my experience as

Business Analyst.

Driving a solution set across development teams (primarily Development/Engineering, and Marketing

Communications) through market requirements, product contract, and positioning.

Product Management and Prioritisation. Project Audit and ControlEfficient and timely transition of new client implementations and phases to the client teams.

Planning, Budgeting, Resource allocation, Design, Development, Project management for projects.

Implementation of business requirements, gap analysis, and technical specifications

Deliverables: Owner of Product Roadmap Engg Plan, Cost ad Schedule charts for various Projects/ products,

Costing and Resource Utilisation Plans.

Operations and PMO ManagerMotricity, India & APAC - July 2011 to March 2012

Ops Manager

Project: PMO Implementation, Under general direction of the Director of ITS, provides leadership and

supervision to a group who is responsible for developing and implementing information technology. Initiatives

that support the strategic objectives of the Corporation. Establish and direct the policies and procedures forproject management methodology and defining, testing, and installing the information technology initiatives

based upon the user-defined business requirements. Provide an effective liaison between the business

departments, the ITS Steering Committee and the information technology services department, as well as,

external vendors providing IT related services.

Major Areas of Accountability:

Provides supervision and guidance to the PMO, administrator, and business analysis staff.

Participates in departmental strategic and budgetary planning processes; prepares and administers work

unit operating budget; provides recommendations on policies and goals desired; and implements new/revised

programs according to established guidelines.

Prepares job descriptions, identifies staffing needs, provides general direction, assigns

Specific tasks and responsibilities, evaluates and mentors staff.

Continues professional development through attendance at meetings, professional seminars and

conferences.

Provides direction to project teams including assignment of individual responsibilities tasks and technical

functions.

Oversees various systems projects of significant magnitude in terms of complexity

Cost, time-constraints, internal and external staffing, an d equipment including software and hardware.

Identifies needs and will allocate the appropriate resources to meet timely completion of specific project tasks.

Continually monitors individual progress to insure meeting of specific deadlines.

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Coordinates and actively participates in all stages of project development including research, design,

programming, testing and implementation.

Coordinates changes of considerable consequences to the scope and schedule of the project.

Leads and coordinates projec t update meetings, and documents project status and issues.

Apprises senior IT management and the IT Steering Committee of project status issues and concerns.

Actively pursues issue resolution, and communicates project status/issues to business stakeholders and

operational management.

Acts as the key liaison across all functional areas, including business units, information technology and

outside vendors.

Tools and Technologies: MS Project, MS Office, Salesforce CRM, SharePoint.

Special Project ManagerBusiness Transformation - April 2010 to July 2011

Program Analyst (Transformation/ SOA Governance) @ Nokia Siemens Networks

Project: Global Transformation, Enterprise Architecture for Managed Services, NSN.

Project Objective was to drive the agreed modifications and enrichments to existing IT Driven Business

processes to enhance operational / process efficiency for the Transformed Governance Model for the SDU

for JFLM, GNOC, GBDT, Process, Inventory reconciliation, Resource Management within Managed services

Infrastructure.

Responsibilities Performed:

Stakeholder Management, Tracking Risks, Issues, Resource Management. Implementing SOA Governance,

and Enterprise Architecture (NSN services) Program Analysis/ Planning/ Monitoring and Control.

IT Consulting and Advisory Program Controlling and Tracking Global Service Transformation. JFLM

Tools and Technologies: MS Project, MS Office, Informatica PWC 8.6, PT4.

Client Role: Service Infrastructure Manager - (GMS, American Express, New York/India)

Project Manager (Business Intelligence and Data warehousing)Syntel - Pune, Maharashtra - November 2006 to April 2010

Deputed at Phoenix, New York USA on US (Business and L1) Visa, and Offshore at Pune.

Infrastructure Management and Service Delivery for multiple projects (Minor and Medium size enhancementsranging from 2 weeks to 6 weeks) ; Upgrades to PWC 8.6, PWX 8.6, DB2 v 9.1 upgrade. MSTR 8.1.2, Cognos

8, Implementing Informatica Integration Pack for Salesforce (iPack), ETL Projects include Web & Interactive,

Revenue & Rewards;

Responsibilities Performed:

Service Delivery Management. Budget/Cost Management Planning and Tracking Simultaneous Projects on

Enhancements/CRs Availability, Capacity, Access, Risk Management.

Customer Relationship Management, Managing Issues and Escalations Onshore and Offshore Team

Management Reporting, Resource Utilisation and Billing, Time Sheet management

OLAs and SLAs management, Managing Stakeholders, Incident Mgmt. Change Management People

Management, Appraising Resources, Conflict Management. Vendor Management Information management

and Continuous Improvements, Transformations.

Product Manager/Lead Business AnalystHewitt Associates - Gurgaon, Haryana - July 2005 to November 2006

Product Manager/Business Analyst (Datwarehousing and Business Intelligence) @Hewitt

Projects: I) TCM (Total Compensation Management),

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ADDITIONAL INFORMATION

Core Competencies:

o Product manger/ Business Analyst Lead skills.

o Documenting and implementing ideas of stakeholders Experience in Program/Project managand project

portfolio in engineering deliverables aligning with cost, scope and quality targets.

o Understanding and Ability to communicate with all areas of the company. To work with engineeringcounterpart to define product release requirements.

o To work with with marketing and linguistic teams to define the go-to-market strategy, helping them understand

the product positioning, key benefits, and target customer

o Lead Business Analysis for more than 3 years having unique blend of technology and business.

o Managing the entire product line life cycle from strategic planning to tactical activities

o Specifying market requirements for current and future products by conducting market research supported

by on-going visits to customers and non-customers.

o Driving a solution set across development teams (primarily Development/Engineering, and Marketing

Communications) through market requirements, product contract, and positioning.

o Developing and implementing a company-wide go-to-market plan, working with all departments to execute.

o Analyzing potential partner relationships for the product.

o Project/Program Management Skills.

o PMP certified and advocate of PMI subscribed methods adhering to Cost, Scope and Schedule Baselines,

Resources management, Quality, Risks, & Change management.

o Infrastructure Management (Business Intelligence and Data warehousing) managing team on Informatica,

Cognos, & Microstrategy, SQL at Client Side (American Express) comprising 20 resources across offshore

(India) and onshore (US) for more than 3 years from 2006-2010.

o Experience of managing projects on Agile using Scrum & iterative using RUP methods; Experience of

conducting Pilot projects, Proof of Concept (POC) using Use case, UML and Rational.

o Artifact Ownership for:

o Project Management: Project Plan using Gantt charts, Project Charter, Product Roadmap and Estimation as

product owner, Communication Plan, Risk & Issue register, WBS, RACI, RAM, Schedule and Cost Baselines

Transition Plan, SOW (Statement of Work), ROM, SLA based on MSA, PM Metrics, Baselines for Control and

Monitoring, Comm. Plan.

o Business Analysis and Product management: SPR (Small project Report), Business Specifications, User

Stories, Wireframes, K12 Documents (Method-1), Use Cases, UML Diagrams, Activity Charts, Gap Analysis,

ROI, Program Specs, Impact Analysis, Technical Specs, HLD, LLD, UTP, UTR, UAT, Business Signoff.

o Business Domains (Applications worked):

o BFSI (Credit/Debit Card processing at Barclays, Payments and Rewards at AMEX Payments, Trading, Credit

Card & Rewards. Payment messaging channels BACS, SEPA, and CHAPS.

o Health Insurance (Electronic Claim Processing), EMC with Blue Cross Blue Shield at IBM.

o Other: Retail and Supply Chain with Tesco, UK, HRO with Hewitt Associates, Travel Domain currently.

o Technical hands-on expertise

o Project Management Tools: MS project, EPIC, Clarity, JIRA.

o BIDW Tools: Informatica, Cognos, Report Net, Understanding on concepts of OLAP, ETL.o Mainframes (Cobol, JCL, DB2, VSAM, CICS, Intertest, Expeditor, Control M, Telon, SPUFI)

o Other Languages Known: C, C++, VB Script, .net, ASP, HTML, XML, SQL, VBA, and Macros.

o Other Tools Known: SharePoint, UML, MS Visio, MS excel with VBA Macros, Charts & Formulae's.

o Project Management/Tech Knowledge on Java Technologies (JAVA, JQUERY, Jscript, PHP, HTML)

Technologies: Report Net, SQL, RUP Rational Reqpro, UML, and MS Visio.

II) Cross Client Reporting, Product: Insight.

Technologies: VB.Net, SQL, Rational Reqpro, MS Visio.

Responsibilities Performed:

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Product Definition, Documenting Business Objectives, Documenting and Prioritising Use cases. Identifying

Stakeholder, Managing Stakeholder Expectations. Requirement Gathering, Business Analysis (Data

warehousing & BI reporting), Gap Analysis.

Use Case Development, Rational Unified process, Project Reporting Customer Acceptance testing (UAT),

Customer Sign off, Closing. Reporting, Resource Utilisation and Billing, Time Sheet management

Software Application Development Experience (May, 99 to Jul, 05), 6+ years as Software Engineer/Tech. Lead

Project (CR): Tech Lead at Tesco Retail, on Continuous Replenishment Systems, in Retail. (Jan- July 2005)

Onsite (UK) Travel, Requirement Gathering, System Analysis. Documenting High Level Design (HLD), LLD,

Knowledge Transitions. Draft Test Cases for UTP,

KT on Continuous Replenishment System (Retail & Supply Chain) Program Analysis and Design Code and

Test using TELON, Cobol, JCL, DB2.

Tech & Tools: TELON, COBOL, MS Visio, DB2. CICS, JCL.

Project (Blue Cross Blue Shield): Software Engineer at IBM, on EMC, Healthcare Insurance (Oct 2003- Jan

2005)

Program Analysis and Design, Writing Tech Specs, UTP. Code and Test using Cobol, CICS, JCL, DB2. Gap

Analysis, Understanding HIPPAA compliance)

Tech & Tools: IBM (Mainframes, CICS, COBOL, JCL, DB2, Interest)

Project (Barclays Debit/Credit card processing): Software Engineer at Xansa, on Barclays cards, (July 1999-

Oct 2003)

Program Analysis and Design, Writing Tech Specs, UTP. Coding using Cobol, CICS, JCL, DB2, and VSAM,

UNIT Testing. Incidence Management, Problem mgmt, Root cause Analysis

Tech and Tools: IBM (VS COBOL II, CICS, TSO/ISPF, XPEDITOR, FILE-AID/MVS, and PLATINUM)