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Transcript of AMI Automatic Mainframe Intelligence: a Self-Managing ... is BMC AMI - NEDBUG final.pdfآ  •...

  • 1© Copyright 12/6/2018 BMC Software, Inc. - BMC Confidential—Internal Use Only

    Shery Larsen Worldwide Db2 Z Solutions,

    BMC Software

    AMI – Automatic Mainframe Intelligence: a Self-Managing Mainframe

    © Copyright 2018 BMC Software, Inc

  • Pressures Must be Overcome for Business Success

    ITOM Executives

    Business & IT Architects

    BUSINESS

    PRESSURE

    Customer Experience

    Security &

    Data Protection

    IoT Regulatory Compliance

    New Technology

    Skills

    Hybrid Multi-cloud

    Transaction & Data Growth

    Speed & Agility

    Cost Efficiency

    © Copyright 2018 BMC Software, Inc

  • KEEP CONFIDENTIAL

    You need:

    Intelligent software with domain expertise

    Proactive early warning

    Degradation analysis

    Problem remediation, with trusted automation

    Mainframe organizations must

    take a new approach aimed at self- managing IT.

    The Changing Mainframe IT Operations Landscape

    © Copyright 2018 BMC Software, Inc

  • 4© Copyright 12/6/2018 BMC Software, Inc. - BMC Confidential—Internal Use Only 4© Copyright 2018 BMC Software, Inc.

    AI will be Pervasive by 2020

    By 2020, 30% of data centers that fail to apply AI and machine learning effectively in support of enterprise business will cease to be operationally and economically viable.

    Gartner Report: The IT Implications of the 2018 CIO Survey for I&O Leaders By Dave Russell, Hank Marquis Published: 8 March 2018

    Key Technology - AI and Machine Learning

    https://www.gartner.com/doc/3865398/it-implications-cio-survey-io

  • 5© Copyright 12/6/2018 BMC Software, Inc. - BMC Confidential—Internal Use Only 5© Copyright 2018 BMC Software, Inc

    Key Technology – Machine Learning Machine learning (ML) is a field of computer science that gives computer systems the ability to "learn" (i.e., progressively improve performance on a specific task) with data, without being explicitly programmed.

    - Wikipedia

    Artificial intelligence (AI) is the intelligence exhibited by machines or software. It is also the name of the academic field of study which studies how to create computers and computer software that are capable of intelligent behavior.

    - Wikipedia

  • 6© Copyright 12/6/2018 BMC Software, Inc. - BMC Confidential—Internal Use Only 6© Copyright 12/6/2018 BMC Software, Inc. - BMC Confidential—Internal Use Only

    Looking Across Other Industries

    Financial Services • “Robo-advisors” in Portfolio

    Management • Algorithmic Trading • Fraud Detection

    Manufacturing • QA using ML is finding

    90% more defects • Reducing supply chain

    errors by 50%

    Logistics • Lane planning with analytics

    on weather or traffic • Natural Language Processing

    saves data entry time

  • 7© Copyright 12/6/2018 BMC Software, Inc. - BMC Confidential—Internal Use Only 7© Copyright 2018 BMC Software, Inc

    Key Technology – Intelligent Alarms

    In data mining, anomaly detection (also outlier detection) is the identification of items, events or observations which do not conform to an expected pattern or other items in a dataset. ... Anomalies are also referred to as outliers, novelties, noise, deviations and exceptions.

    - Wikipedia

  • The Answer is a Self-Managing Mainframe That Adopts New Key Technologies

    • Artificial Intelligence • Machine Learning • Intelligent Automation • Domain Expertise • Out-of-the-Box value

    © Copyright 2018 BMC Software, Inc

  • 9© Copyright 12/6/2018 BMC Software, Inc. - BMC Confidential—Internal Use Only

    AMI’s Advantage BMC • Drive a modern, agile business with AI, machine

    learning, predictive analytics, and intelligent automation

    • Manage, diagnose, heal, and optimize without manual intervention

    We Beat the Competition with a Unique Value Proposition

    Super Metrics

    Multiple Data Sources

    Multiple Products

    Multivariate Processing

    CLARITY

  • 10© Copyright 12/6/2018 BMC Software, Inc. - BMC Confidential—Internal Use Only

    Components of a Self-Managing Mainframe

    Real-Time Automated Mainframe Intelligence

    Embedded Domain Expertise

    Enterprise Connectors

    © Copyright 2018 BMC Software, Inc

  • 11© Copyright 12/6/2018 BMC Software, Inc. - BMC Confidential—Internal Use Only 11© Copyright 2018 BMC Software, Inc

    That can Enable Business Outcomes

    Seeing Around the Corner, Preventing a Full System Outage

    Detecting and Stopping a Security Threats in Real-Time Saving Money with Real-Time Cost Management

    Speeding Application Deployments Safely and Securely

    z/OS

    IMS DB2

    Network

    Systems

    Machine Learning

    (MVP)

    User account requires

    investigation and activity halting

    Prescribed Remediation

    Users account revoked

    and alert raised. In flight FTP cancelled

    Intelligent

    Automation

    User activity profile

    does not match normal

    Behavioral

    Analysis

    Privileged user logs on from

    unusual IP address and looks to download data

    Intelligent Alarms

    CICS MQ

    Storage

    BMC Automated Mainframe Intelligence

    z/OS

    IMS DB2

    Network

    Systems

    Machine Learning

    (MVP)

    Fix index access path

    Prescribed

    Remediation

    Automated SQL tuning

    prior to system outage

    Intelligent Automation

    Access path changes causing

    increased get pages

    Problem Determination

    TranA TranB

    TranC

    KPI1 KPI2 KPI3 KPI4

    ü

    ü ü

    üüPredicted to impact

    Production on Monday

    Predictive Analysis

    TranAApplication is changed over

    weekend – CPU usage increase

    Intelligent Alarms

    TranA

    CICS MQ

    Storage

    BMC Automated Mainframe Intelligence

    z/OS

    IMS DB2

    Network

    Systems

    Machine Learning

    (MVP)

    Cap test batch LPARs

    Prescribed

    Remediation

    Automated Cap

    adjustment to avoid unexpected jump in

    monthly MLC bill

    Intelligent Automation

    Excessive/unexpected batch

    testing is driving higher 4HRA

    Problem Determination

    Predicted to create

    new/higher peak 4-hour rolling avg

    Predictive Analysis

    4-hour rolling avg approaching

    new peak for the month

    Intelligent Alarms

    CICS MQ

    Storage

    BMC Automated Mainframe Intelligence

    z/OS

    IMS DB2

    Network

    Systems

    Machine Learning

    (MVP)

    User account requires

    investigation and activity halting

    Prescribed Remediation

    Users account revoked

    and alert raised. In flight FTP cancelled

    Intelligent

    Automation

    User activity profile

    does not match normal

    Behavioral

    Analysis

    Privileged user logs on from

    unusual IP address and looks to download data

    Intelligent Alarms

    CICS MQ

    Storage

    BMC Automated Mainframe Intelligence

  • 12© Copyright 12/6/2018 BMC Software, Inc. - BMC Confidential—Internal Use Only 12© Copyright 2018 BMC Software, Inc

    “See Around the Corner” Avoid Full System Outage

    Monitor

    DB2

    IMS

    Systems

    Network

    Machine Learning

    Fix index access path

    Prescribed Remediation

    Automated SQL tuning prior to system outage

    Intelligent Automation

    Banking application Is changed over weekend – CPU usage increase

    Intelligent Alarms

    TranA

    Predicted to impact Production on Monday

    Predictive Analysis

    TranA

    Access path changes causing increased get pages

    Problem Determination

    TranA

    TranB

    TranC

    KPI1 KPI2 KPI3 KPI4

    ✓ ✓

    ✓✓

  • 13© Copyright 12/6/2018 BMC Software, Inc. - BMC Confidential—Internal Use Only 13© Copyright 2018 BMC Software, Inc

    Business Agility

    DBA Review / Approve

    Compare to Production

    Build Change File

    Meet Best Practice Standards?

    Notify of non-compliance

    Change Manager

    Yes

    No

    A p

    p lic

    at io

    n D

    ev e

    lo p

    m e

    n t

    O rc

    h e

    st ra

    ti o

    n JI

    R A

    , I SP

    W , J

    en ki

    n s,

    B M

    C R

    LM

  • 14© Copyright 12/6/2018 BMC Software, Inc. - BMC Confidential—Internal Use Only 14© Copyright 2018 BMC Software, Inc

    Foundation of a Self-Managing Mainframe

    Deep and Broad

    Data Sources

    Built-in Domain Expertise

    Multivariate Analysis Out of the Box

    Intelligence

  • Out-of-the-Box Value

    Taking the Burden Off of You and Your Teams

    or

    © Copyright 2018 BMC Software, Inc

  • Deep and Broad Data Sources

    • Diffe