American Spa 2010 12 Downmagaz.com
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american spa american spa DECEMBER 2010 THE SPA PROFESSIONAL’S CHOICE www.americanspamag.com THE SPA AT TRUMP AT TRUMP SOHO NEW YORK LAVISH LUXURY
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Transcript of American Spa 2010 12 Downmagaz.com
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december 2010 The spa professional’s choice
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www.americanspamag.com
The spa aT Trump aT Trump soho new York
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ENVIRONMENTALLY RESPONSIBLE PROVIDER OF PREMIUM SKIN CARE
From your friends at Éminence Organic Skin Care
Boldijarre KoronczayPresident and Master Trainer
Industry Leaders in Keeping the Planet Green.
Éminence offers products with the highest organic standards worldwide including USDA Certified Organic, ingredients
certified by Demeter International – the only global certifier of Biodynamic® products, and Biokontroll Hungaria.
Éminence cares about the planet from harvest to production, packaging to delivery. We are committed to being
the “Greenest Company in Town” with the following initiatives: Wind and Solar Powered Manufacturing,
Sustainable Farming Practices, Handmade Products, Recyclable Packaging, Vegetable Inks in Printing,
Recycled Paper in Outer Packaging, Biodegradable Corn-Based Packing Materials, Green Warehouse Practices,
Hybrid and Biodiesel Car Deliveries, Green Transportation Support for our Staff, Green Community
Supporter, Tree Re-planting Initiatives, Green Spa Program, ISO 90001/2001 Certified Manufacturing.
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4 american spa • www.americanspamag.com • DecemBer 2010
american spaw w w.amer ic anspamag.com december 2010
66 88
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features 82 Ottoman Opulence The Spa at Trump at Trump SoHo New York
86 The Mayan Mystique Kinan Spa at Maroma Riviera Maya
(Quintana Roo, Mexico)
columns 16 In the Mix
strikingoilDiscover the head-to-toe benefits of argan oil.
22 Skin Deep
itdoesabodygood
Get the skin-saving lowdown on vitamin D.
26 Classroom
headintheclouds/feetonthegroundWeigh the pros and cons of cloud computing versus installed software.
departments 63 Spa Radar 73 In Touch 93 Spotlight 103 Industry News
in every issue 10 Editor’s Note 12 Travelog 112 Signing Off
pICTuRED ON COvER: The inviting relaxation lounge at The Spa at Trump is an ideal place for guests to chill out. For more on the spa’s offerings, turn to page 82.
Professional’s Choice Awards 33 American Spa’s sixth
annual poll reveals the industry’s top picks.
SpECIAL SECTION
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SmoothSculpt™ is an innovative new method designed to help smooth, contour and tighten skin on all areas of the face and body by combining advanced aes-thetic technology with a non-invasive holistic approach to skin revitalization.
By utilizing pressure pulsing and suction movements through a cupping wand, SmoothSculpt™ stimulates the skin for a smoother, more defi ned look. With SmoothSculpt™ beautiful, youthful-looking skin is a possibility at any age. Expect to see lasting results within 6 weeks, but remember results vary for each client.
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PRINTED IN THE USAAuthorization to photocopy items for internal or personal use of specific clients is granted by Questex Media
Group, LLC, for libraries and other users registered with the Copyright Clearance Center (CCC), 222 Rosewood Drive, Danvers, MA 01923. Phone: (978) 750-8400; fax: (978) 750-4470; call for copying beyond that permitted
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EDITORIALEditor-in-ChiEf/publishEr Julie Keller
Executive Editor Heather MikesellManaging Editor Nanci McArdle
Art Director Kara BaranskiAssociate Editor Nicole Altavilla
Contributors James Bremner, Gary Goldfaden, M.D., John Harms, Stephanie Gailing, Amy Graham
OFFICE757 Third Ave., 5th Floor, New York, NY 10017; tel: (212) 895-8200; fax: (212) 895-8219
PRODUCTIONSenior Production Manager Jill Hood, tel: (218) 279-8837
Production Director Marilyn HirisSenior Digital Imaging Specialist Jon Shaw
Senior Audience Development Manager Antoinette Sanchez-Perkins, tel: (216) 706-3750, fax: (216) 706-3714
SALES ViCE prEsidEnt, spA industrY Group dana lupton
tel: (212) 895-8237, [email protected]
Classifieds and Fractional Displays DeDe DeMoss, [email protected], tel: (505) 232-9593, fax: (505) 232-9593
MARKETINGMarketing Director Tina Kassimis, tel: (212) 895-8248, [email protected]
Marketing Manager Alyssa Harmon, tel: (212) 895-8233, [email protected] and Marketing Coordinator Lisa Bruckenstein,
tel: (212) 895-8446, [email protected]
INTERNATIONAL ESTHETICS, COSMETICS & SPA CONFERENCEShow Manager Kathy Gruttadauria, tel: (203) 736-1699, [email protected]
Sales Executives Lynne Boccuzzi, tel: (203) 652-0516, [email protected]; Maura Igoe, tel: (203) 945-2095, [email protected]; Sarah Owen, tel: (972) 745-9278, [email protected]
prEsidEnt & ChiEf ExECutiVE offiCEr Kerry C. GumasExecutive Vice President & Chief Financial Officer Tom Caridi
Executive Vice President Tony D’Avino Executive Vice President Gideon Dean
Eastern Region Account ManagersMonica Helmstetter, tel: (201) 840-1258,
[email protected];Lucy Hugo, tel: (203) 493-1221,
[email protected] fax: (267) 345-1896,
757 Third Ave., 5th Floor, New York, NY 10017
Director, Integrated Media Sales, Western Region
Kristina Panter, tel: (714) 338-6733,[email protected]
fax: (714) 338-6717, 201 Sandpointe Ave.,
Ste. 500, Santa Ana, CA 92707
(800) 290-5460 ext. 100
LISTS Ilene Schwartz, Kroll Direct,
tel: (216) 371-1667, fax: (216) 371-1669, [email protected]
www.downmagaz.com
To learn more please contact us:Yon-Ka USA200 Commons Way, Rockaway, NJ 07866Tel. (800) 533-6276 www.yonkausa.comEmail: [email protected]
Essential and SensorialEnter the world
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Best Wishes,
Julie Keller
Editor-in-Chief/Publisher
It ’s December , whIch me ans It Is t Ime to release the results of our highly anticipated Professional’s Choice Awards. This year marks the sixth edition of this annual honor, and I’m proud to say it was a record-breaking year in terms of votes. Thanks to a rigorous online campaign, nearly 3,000 votes from our readers were tallied to present this year’s results. As such, decision-makers from day spas, destination spas, medical spas, and resort spas from around the globe weighed in to reveal their top picks for favorite spas, brands, equipment, and professionals, and the results are truly exciting.
This year, we see the return of several tried-and-true industry favorites to the top of the list. Spas like Rancho La Puerta (Tecate, Mexico), Canyon Ranch (multiple locations), The Ritz-Carlton Spas (multiple locations), and more continued to impress, while brands like Dermalogica, Éminence Organic Skin Care, GiGi, Jane Iredale, Millennium by Harms Software Inc., Pevonia Botanica, Spa Uniforms Collection by Noel Asmar, Universal Companies, and others also returned to the top of the list. But this year also saw the addition of some new faces, spas, and companies to the esteemed collection of winners, including Living Earth Crafts, Murad Inclusive Health Spa (El Segundo, CA), SunFX, and others. This year also marks the introduction of several new categories, including Favorite Eyelash Extensions Line—NovaLash—and Favorite Eyelash Conditioner Line—RevitaLash—both of which reflect the growth of our industry and its offerings.
To get this year’s complete results, including our industry’s favorites and the runners-up in each category, turn to page 33. And don’t miss our special Winners Circle advertorial section on page 45, where several of this year’s favorites are further highlighted with a look at their winning products and quotes from company executives about their exciting honors. And be sure to log onto our website, www.americanspamag.com, where you can download the results of this year’s awards and provide feedback for our next valuable industry survey—Spa Confidential, a look at the latest industry trends that will be released in our August 2011 issue.
Thank you all for your time and efforts that have made this year’s Professional’s Choice Awards such a smashing success. Enjoy the holiday season, and I look forward to celebrating a healthy, happy, productive, and successful 2011 with you.
[ editor’s note ]
The Professionals Have Spoken…Again
10 american spa • www.americanspamag.com • december 2010
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[ travelog ]
On the RoadDiscover the spas and destinations we’ve visited to bring you the latest spa happenings here and abroad.
Atlanta, GALast fall, while attending my cousin’s wedding in Atlanta with my mom, I got a chance to see The Ritz-Carlton, Buckhead and its new Spa Level. This option is ideal for spa-lovers. Each of the rooms features a variety of ahh-inducing amenities, and every room on the floor is located in close proximity to The Ritz-Carlton Spa, a lovely three-treatment-room facility. There, my mom and I enjoyed several serene services, including the Muscle Ease Hot Stone Massage ($149, 60 minutes) for her and the Lavender Dreams ($209, 90 minutes) for me, which includes a body scrub, a lotion application, a warm wrap, and a scalp and foot massage surrounded by fragrant, calming lavender. The best part—post-treatment, we were able to lazily return to our rooms wrapped in our robes and curl up in bed, which made for a relaxing night of sleep. Indeed, it was the perfect pre-wedding experience and a great way to appeal to spa-loving guests. For more on this exciting new option from The Ritz-Carlton, Buckhead, turn to page 66.—J.K.
Quintana Roo, MexicoDuring a recent trip to Maroma Riviera Maya to check out the charming Kinan Spa, I was able to immerse myself in the Mayan culture in a variety of exciting ways. First, I took a trip to Tulum, the stunning clifftop ruins of the ancient Mayan city of the sun. Amid the well-preserved ruins, it was easy to imagine it as a bustling hub of Mayan life. I further delved into the Mayan mystique at the spa, first with the Kinan Ritual, which included a detoxifying herbal wrap, a local honey and salt exfoliation, and a four-handed massage, and next with a session in the Temazcal. Although I wasn’t quite able to handle a full-hour of immersion in the toasty Mayan sweat lodge, I felt amazing and refreshed after leaving the beachside structure and diving into the sea. I certainly got caught up in the experience and look forward to learning more about this spiritual culture on my next trip south of the border. For more on this magnificent Mayan retreat, turn to page 86—Julie Keller
Sedona, AZI’ve heard accolades about Mii amo, A Destination Spa at Enchantment for years from
fellow colleagues, but it wasn’t until recently that I got to experience the place for myself. Situ-
ated in Red Rock Country, the spa proved to be the perfect place to focus on getting into better
shape. Opting to embark on the Healthy Body in Balance Journey, I was more than thrilled
with my customized itinerary, which included plenty of hiking, biking, and other physical
pursuits. With my iPhone all but useless as a result of blocked reception from the surrounding
canyon, I had nothing to distract me from my overall goal of getting fit, eating healthy, and
enjoying the spectacular setting. It wasn’t long before I realized what had my fellow spa-goers
returning time and time again—it was both the journey and the destination. For more on Mii
amo’s new Journeys, turn to page 64.—Heather Mikesell
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DECEMBER 2010 • www.aMERiCanspaMag.CoM • aMERiCan spa 15
16 In the mIx ArganOil
22 SkIn Deep VitaminD
26 ClaSSroom Software
Arganoil,whichisextractedfromtheseedsinsideofthenutthatcomesfromtreesinMorocco,offersmyriadbeautybenefits.Tofindoutmoreaboutthismiracleoil,turntopage16.
columnsadviceonbuildingyourbusiness
16 american spa • www.americanspamag.com • DecemBer 2010
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[ in the mix ]
Striking Oilfind out why clients will go nuts over the multi-tasking benefits of argan oil.
F o r t h e pa s t F i v e c e n t u r i e s , t h e
indigenous people of Morocco, known as the Ber-bers, have recognized the myriad benefits of argan oil, which is extracted from the kernels in the nut that is inside of the fruit grown on the argan tree. Before modern times, the Berbers would collect undigested argan pits from the waste of goats that climbed the trees to eat the nuts. The pits were then ground and pressed to make the oil, which was used for cosmetics and cooking. Over time, more and more benefits have been discovered in argan oil, which naturally contains essential fatty acids and vitamin E, making it an ideal ingredient to incor-porate into spa products and treatments. Today, it is harvested and processed in a more sanitary process with the help of machines, but Berber women are still responsible for extracting the oil by using two
continued on page 18
Extracting argan oil from the nut inside
of the fruit is a labor-intensive process.
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SPARITUAL.COM 877.SPARITUALGOLDEN DOOR AT THE NAPLES GRANDE RESORT MANDARIN ORIENTALMIRAVAL T HE SPA AT PONTE VEDRA RESORT CANYON RANCHGOLDEN DOOR AT DAKOTA MOUNTAIN LODGE VDARA LAS VEGASSPA AT HOTEL HERSHEY THE GRAND WAILEA MONTAGE BEVERLY HILLS
V E G A N S P A P R O D U C T S F O R B O D Y, H A N D S , F E E T A N D N A I L SSpaRitual multipurpose spa products are designed for holistic manicure, pedicure and body care treatments. Ingredients sourced with awareness are Certified Organic, Fair Trade, naturally colored and free of synthetic dyes and parabens.
18 american spa • www.americanspamag.com • DecemBer 2010
procedures or waxing. At Sisters Skin Care & Wax-
ing (Skokie, IL), which uses Bioelements products containing argan oil, clients can opt for the Urban Detox Post-Op Facial ($105, 60 minutes), which is designed to soothe fragile skin after an aggressive service, such as a peel. It incorporates Bioelements’s Sebum Control, which includes argan. “Because this particular ingredient calms sensitive skin and normalizes secretions of oily skin, we use it in most of our facials,” says manager Gisele Abdo.
Known for its commitment to providing natural products, Aveda has recently introduced Green Science, a line of products that contain
rough stones between their knees to crack the nuts. And because the oil is so versatile, the demand for the ingredient is rapidly increasing. “Recently, in the U.S., we realized that there are many uses for argan oil,” says Katharine L’Heureux, founder of Kahina Giving Beauty, a line of products containing 100 percent natural argan oil. “It can be used on the skin, in the bath, to condition dry lips and cuticles, and to remove makeup. I actually swallow a tea-spoon a day for even healthier, more glowing skin.”
At International Orange (San Francisco), Kahina Argan Oil is incorporated into facial treat-ments, during which the oil is massaged into the skin to deeply moisturize it. “The antioxidants in this oil help to protect the skin against free radicals that cause the signs of aging while also hydrating, balancing, and restoring skin’s elasticity,” says L’Heureux. “It is an excellent natural treatment for all skin conditions, including eczema and acne.” At Exhale Mind Body Spa (various locations) prod-ucts from the Kahina line are used in conjunction with other essential oils to provide an even more pleasant experience during the Anti-Aging Facial (starting at $200, 60 minutes).
Another benefit of this multi-tasking oil is its anti-inflammatory effect, which makes it especially useful to help reduce swelling after cosmetic continued on page 20
continued from page 16
Nut Jobs
Introduce your clients to the power of argan oil with these products.
Agadir Argan Oil Treatment: Rich in argan oil and vitamin E, this nourishing leave-in daily treatment eliminates dry scalp and promotes hair growth, leaving hair healthy and shiny. (866) 307-6777; www.agadirint.com
Aveda Green Science Firming Face Cream: Formulated with antioxidants, cactus, glucosamine, lady’s thistle, organic argan oil, and peptides, this
moisturizer helps smooth fine lines and wrinkles while increasing firmness. (800) 644-4831; www.aveda.com
BeBeverly Hills Inspired Shine & Repair Serum: Combining a paraben-free formula with argan oil and other natural ingredients, this serum protects and repairs hair. (888) 283-8010; www.bebeverlyhills.com
Bioelements Sebum Control Massage
Treatment: Formulated for oily skin, this mas-sage gel contains ar-gan, saw palmetto, and sesame seed extracts to regulate the skin’s oil production and provide antibacterial protec-tion. (800) 433-6650; www.bioelements.com
Darphin Age-Defying Lip Balm: This nourishing lip balm is formulated with argan and other essential oils, as well as candelilla wax, mango
butter, and rice bran wax to smooth out fine lines. (866) 880-4559; www.darphin.com
Dermorganic Leave-in Treatment: Restoring softness and shine while adding nourishment to damaged hair, this leave-in treatment absorbs instantlywhile protecting hair from heat and sun damage. (800) 662-7839;www.dermorganic.com
Emmett Cooper Grooming Crème: Ideal for styling, this grooming cream contains argan oil to add moisture and protect hair from free-radical damage.(800) 600-3914; www.emmettcooper haircare.com
Enessa Argan Gold Elixir: Certified organic and essential oils, as well as argan, are combined with
continued on page 20
[ in the mix ]
For centuries, the Berber women of
Morocco have hand-collected the nuts
from which they extract argan oil.
www.downmagaz.com
20 american spa • www.americanspamag.com • DecemBer 2010
celebrity clients and stylists. The products contain a proprietary argan oil blend and are rich in vitamins and phenols to shield the hair from environmental damage. Clients who visit the salon at Wynn Resort & Spa (Las Vegas) are in for a treat when they choose to add on a scalp massage ($25) featuring Moroccanoil to any service. “Not only do clients get a relaxing massage but the product being penetrated into the scalp also leaves hair sleek, shiny, and beautiful,” says Jorgen Nielson, artistic director of the salon.
Using products that contain the ingredient also has a philanthropic angle. All argan oil sold today is produced by womens’ cooperatives in Morocco, which share the profits among local Berber women, providing healthcare and education. This was one of the reasons L’Heureux created Kahina Giving Beauty. “Not only did I notice an immediate improvement in my skin when I discovered argan but I was also intrigued by the story of the Berber women,” says L’Heureux. “It struck me that I could create a skincare line that women would want to use and help the Berber women at the same time.” Aveda also supports the cooperatives by not only purchasing the oil but also donating $20,000 to help fund the purchase of equipment to automate the labor-intensive processing. So, incorporating argan oil into your treatment menu is a win-win: you are not only boosting your bottom line but also contributing to an important cause, all the while helping your clients look good.—Nanci McArdle
skin-renewing ingredients, including argan. “Argan oil is the key ingredient in our Green Sci-ence line because it replenishes lipids and restores barrier integrity of the skin, preventing water loss,” says Shelley Bawiec, director of spa sales and education for Aveda. Aveda Concept Spas across the country are offering clients the Green Science Skin Renewing Treatment (starting at $75, 60 minutes), which includes a face, neck, and décolleté massage using Green Science products. “Products containing argan serve not only as part of a corrective solution to aging concerns but also in a preventative role, which makes them suitable for a wide range of demographics,” says Bawiec.
The mighty powers of argan oil also carry over into the haircare arena, as many spas and salons are incorporating products containing the ingredient into hair services, as well. Moroc-canoil, a spa- and salon-exclusive line of haircare products, has developed a cult following among
continued from page 18
essential fatty acids and antioxidants to increase skin’s elasticity, diminish the appearance of fine lines and wrinkles, and improve the overall appearance of skin. (888) 4-ENESSA; www.enessa.com
Guinot Paris Hydra-zone Corps Moistur-izing Body Lotion: This hydrating body lotion made with argan oil and hydrocyte complex
moisturizes dry and sensitive skin, leaving it feeling soft and nour-ished. (800) 523-1030; www.guinotusa.com
Mama Mio O-Mega Body Oil: Infused with oils such as argan, jojoba seed, safflower seed, and sweet almond to moisturize and nourish dry skin, this oil contains vitamin E to produce healing effects. (888) 962-6264; www.mamamio.com
Moroccanoil Treat-ment: This proprietary argan oil treatment leaves hair feeling silky and shiny while ridding it of frizz. It is blended with vitamins A, E, and F to strengthen and rejuvenate each strand of hair. (888) 700-1817; www.moroccanoil.com
Murad Oil Control Mattifier SPF 15: In-fused with bark extract to control breakouts and clear pores and
argan oil extract to create smoother skin, this product helps to reduce oil while locking in moisture. (888) 686-8723; www.murad.com
Simply Sensual Cosmetics Azia Es-sential Nourishment Body Oil: Combiningargan oil, botanicals, green tea, and vitamins in a soybean oil base,this body oil hydrates the skin, leaving it feeling smooth.
(800) 497-7749; www.simplysensual cosmetics.com
Your Name Pro-fessional Brands Luxury Gloss: This hypoallergenic lip gloss combines sheer colors and a blend of oils, including argan to condition and hydrate while diminishing the appearance of fine lines. (800) 221-3071; www.yournamepro.com —Lisa Bruckenstein
continued from page 18
[ in the mix ]
Indigenous to Morocco, argan trees now make up less than half the number
they did 50 years ago due to the overgrazing of
goats and the chopping down for firewood.
www.downmagaz.com
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[ skin deep ]
It Does a Body GoodDermatologist gary goldfaden, M.D., reveals how your clients may be lacking a vitamin that is essential to beautiful skin.
There is a key ingredienT To healThy
skin that is one of the most dynamic substances the human body produces. This vital substance has the power to activate more than 2,000 genes. It controls everything from normal bone growth and immune system response to healthy eyesight
continued on page 24
www.downmagaz.com
NEW ZEALAND DEEP TISSUE MASSAGE CREAM
CALL today 1-866-584-7727 or SHOP 24/7 at www.motherearthmassage.com
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relieve your client’s stress and excess muscle tension without adding to yours
24 american spa • www.americanspamag.com • DecemBer 2010
severely decreased the amount of vitamin D the average person produces.
Other limiting factors play a part as well. Darker skinned people need five to 10 times more exposure to synthesize the same amount of vitamin D as lighter skinned people. It is now estimated that roughly 75 percent of all teens and adults in the U.S. are vitamin D deficient. To make matters worse, most of the active vitamin D the body is able to produce is used to help build and maintain strong bones, not nurture the skin.
A Skin SolutionSkincare products containing vitamin D are the most effective means of addressing this growing problem. Topical creams and lotions featuring highly bio-available forms of vitamin D can specif-ically target the skin. Boosting levels of vitamin D promotes healthy skin by stimulating cell growth, repair, and metabolism; enhancing the skin’s immune system; and quenching free radicals that cause premature aging.—Gary Goldfaden, M.D.
and neuromuscular function. It is absolutely essential to the long-lasting health and beauty of skin through its involvement in skin cell metabo-lism, growth, repair and protection. This largely overlooked nutrient is vitamin D.
A True Skin Saver Every skin cell begins its life deep in the base layer of the epidermis. As these immature cells detach and migrate upward to the surface, they go through a series of complex changes in both form and func-tion. The rate at which these cells divide, the nature and timing of their changes, as well as their transit time to the surface, are all controlled by growth factors and other molecules that are triggered by the presence of vitamin D. The skin loses and must replace about 40,000 cells every minute. If enough vitamin D is not available to fuel this process, replacement cells won’t be manufactured quickly enough. Inevitably, the outer layer of skin becomes thinner and more fragile and begins to sag from a lack of adequate support.
The skin has its own immune system that serves as the body’s first line of defense against bacteria, viruses, and other pathogens. When microorganisms attack, they secrete extracts that stimulate the production of vitamin D in the skin. The innate immune system responds by producing a substance called cathelicidin, a very powerful germicide that also helps promote the development of blood vessels and encourages new cell growth.
The skin is extremely susceptible to free radical damage because of its high metabolism and fatty acid content. Free radicals deteriorate the skin’s structural support and decrease its elasticity, resil-ience, and suppleness. The skin protects itself from this oxidative destruction through the presence of natural antioxidants. One of the most powerful of these is vitamin D.
A Modern Epidemic The skin can synthesize approximately 10,000 IU of vitamin D after just 20 to 30 minutes of summer sun exposure. Unfortunately, between the ages of 20 and 70, about 75 percent of this ability to produce vitamin D is lost. In addition, today’s predominantly indoor l ifestyle and widespread use of UV-blocking sunscreens have
Dermatologist Gary Goldfaden, M.D., is the creator of Goldfaden Skin Care Products, which rely on red tea. He recently introduced two vitamin D-rich products to the collection. His dermatology practice is based in Hollywood, FL. To contact him, email him at [email protected].
[ skin deep ]
continued from page 22
“Today’s predominantly indoor lifestyle
and wide-spread use of UV-blocking
sunscreens have severely
decreased the amount of vitamin D the
average person produces.”
www.downmagaz.com
GOLDEN DOOR AT THE NAPLES GRANDE RESORT MANDARIN ORIENTAL MIRAVAL THE SPA AT PONTE VEDRA RESORT CANYON RANCHGOLDEN DOOR AT DAKOTA MOUNTAIN LODGE VDARA LAS VEGAS SPA AT HOTEL HERSHEY THE GRAND WAILEA MONTAGE BEVERLY HILLS
SPARITUAL.COM 877.SPARITUAL
Capture the warm spirit of the holiday season. Inspired by the
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love and the dazzling lights of the holidays. SpaRitual vegan Nail
Lacquers and Elixirs are free of DBP, Toluene, Formaldehyde and
Formaldehyde Resin.
scarlet foil
golden foil
Head In the CloudsSpaBooker’s James Bremner shares the benefits of cloud-based spa software.
Y o u m a Y h a v e h e a r d t h e t e r m s
“cloud-based software” and “cloud computing,” but what do they actually mean? Simply put, they mean web-based, or that you don’t have to install the software on your computer. Instead, you access it through the internet, a browser, or another con-nected device. In fact, you probably used a number of cloud-based services today like email, online banking, and even photo applications. The actual software is installed on servers located in secure
continued on page 28
[ classroom ]
www.downmagaz.com
December 2010 • www.americanspamag.com • american spa 27
Or Feet on the GroundMillennium’s John Harms discusses the benefits of installed software and why a cloud/installed combination might be the best option for you.
T h e r e a r e m a n y a d va n Ta g e s a n d disadvantages to installed software versus the latest cloud model of software delivery. First, cloud computing is just a fancy term for internet-based applications and architecture that has been around a long time. It’s as much a new marketing term as it is a true architectural change in application delivery. The key difference is that there are large companies, like Microsoft, Google, and HP, that manage and host large farms of servers and com-puting infrastructure so that the end user doesn’t need as robust computing power locally. While some companies can work in cloud environments, it’s my opinion that the average spa or salon would do better with installed applications.
Advantages to installed software include direct control and ownership of your data, which is invaluable. If you keep your data in the cloud, there could be additional fees and factors with regard to HIPPA and PCI Credit Card compliance. Installed software tends to give you more control over security. While people may argue that accessing an application via the cloud has less of an upfront cost, the cost over time can be significantly higher, as you pay for processor time or data access and usage. So installed software typically allows you to buy your software and equipment and pay a nomi-nal monthly support/update fee that is the same each month. Depending on the cloud application and data storage requirements, the fee each month could be different based on usage, quantity of data pulled, and data maintenance fees.
continued on page 30
28 american spa • www.americanspamag.com • DecemBer 2010
www
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data centers. These servers, plus the internet, make up the “cloud.”
But, where does the data really live with cloud software? The easy answer is that it lives on many different servers spread across a data center or centers. Specifically, it is stored in a robust database that is replicated across multiple servers, monitored 24/7, and backed up daily, if not more.
The ability to access your data from anywhere, at any time, and on any connected device via secure logins is usually high on a business’s priority list. By accessing everything through the internet, you don’t limit yourself to one computer—you can use any computer, anywhere—just as long as it has an internet connection. That also means you can access it from your mobile device (like an iPad or Droid). Companies like Salesforce and Google pioneered cloud computing, but even the stalwarts like Microsoft and IBM are jumping in headfirst with new cloud services launching almost daily.
Some of the most sensitive types of informa-tion were the first to move to the cloud. Think about it, how many people do you know that use online banking? How about renewing a driver’s license or a car’s registration? All of these transac-tions involve highly sensitive information, but they were some of the first to move online—or into the cloud. Businesses have been slightly slower to adopt cloud-based software, but with the advent of Software-as-a-Service (SaaS), which enables a business to subscribe to software with a set monthly payment, many of the last objections have fallen away.
Another big advantage of most cloud-based software is that businesses don’t need to be diligent
about regularly backing up their data, because it is automatically backed up onto multiple servers in real-time. Everyone knows they should back up their data often. However, it’s easy to forget. Unfortunately, one of the most common reasons we hear for switching from installed software is that the computer from which a spa’s previous software was installed on broke or was stolen, and the spa lost its entire customer list.
So why does installed software still exist? Many of the software companies in the spa industry have products on the market that were originally built for early versions of Windows (or even DOS). This means that the programming code that makes these products work has been growing for years, and it’s simply too difficult and expensive for them to switch now. Many are doing their best to incorporate technologies into their software that sound a little like a cloud system but isn’t the same. You may hear words like Citrix, Remote Access, VPN, and others mentioned. These are all code for more complicated software. In most of these cases, there is software that is used to run the traditional spa software somewhere else and then allow you to access it not through a browser but through another software program—if that sounds complicated, that’s because it is.
Scalability is very important to a growing business. Each time a spa needs to add a computer to their reception or to another location, the capital expenditure can be prohibitive with installed software, because another license needs to be purchased. Cloud-based systems allow businesses to instantly add new locations and simply scale their pricing plans accordingly.
Cloud computing provides a compelling case for many businesses—according to the research firm Gartner, global sales of cloud services will rise 17 percent this year, which means that more and more companies will ensure that the spas around the world can bring all the advantages of the cloud to their businesses.—James Bremner
continued from page 26
[ classroom ]
James Bremner is the senior director of market-ing for SpaBooker. SpaBooker was built from the ground up to be cloud based and has been delivering service to clients worldwide for more than three years. Visit www.spa-booker.com for more information.
“By accessing everything
through the internet, you
don’t limit yourself to
one computer.”
www.downmagaz.com
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Another advantage of installed software is that the data typically resides within a private network. Imagine if the speed of your network was affected by whether or not your neighbor next door was running reports. When you are in the cloud, you are on public servers that are shared by thousands. The technology has come a long way, and the reli-ability of the internet is remarkably better than the past, but all of us have experienced slow internet speeds. Data that goes over a local area network is typically 20 times faster than internet bandwidth. It’s the job of cloud application developers to ensure the speed of the application keeps up with the speed of real life situations.
Business applications that require interfacing to peripheral devices, like cash drawers, credit card swipes, pin pads, signature capture cards, and other devices are easily configured with installed software. Getting third-party devices to work reliably with non-installed software can be difficult and, many times, simply don’t work, which then requires the use of specific devices that the application provider deems compatible with their system. Browser compatibility for cloud-based applications is another issue. Some things that work in Internet Explorer will not work in Firefox or Safari and vice versa.
Optimally an application should allow you both options—cloud or installed. Then, you choose which fits your business best. Thin client computing allows you to take any Windows or Mac application and offload the processing and data storage to another server, or the cloud. So if you take away “cloud” as a marketing term and realize you have a choice of using internet software or install the software on your own server and keep the internet and virus concerns out of your business—the choice is yours. There is also a third option—a hybrid of the two architectures.
It’s my opinion that architecture is playing less and less of a role in which software works best, because of the flexible applications available today. The main issue is choosing a package that works for your business, solves your needs, functions the way the beauty industry needs software to work—the ‘how it works,’ ‘where the data resides,’ and other issues become secondary to helping you grow and streamline your business.—John Harms
continued from page 27
[ classroom ]
Resources
Looking to update your software options? Peruse this list of companies that offer cloud-based or installed software—or a mix of both.
ClienTrak! Salon/ Spa Software Cloud and Installed(800) 397-4582 www.clientrak.com
Leprechaun Salon Spa Software Cloud and Installed(800) 373-1684 www.leprechaun- software.com
MIKAL Salon and Spa SoftwareCloud and Installed(800) 448-5420 www.mikal.com
Milano SoftwareInstalled(800) 667-1596www.milano software.com
Millennium by Harms Software Inc.Cloud and Installed(888) 813-2141www.harms software.com
PriverusCloud(866) 488-9332 www.priverus.com
ProSolutions SoftwareCloud and Installed(800) 710-3879 www.prosolutions software.com
ResortSuiteInstalled(866) 477-8483www.resortsuite.com
Salon Iris Software by CMJ DesignsInstalled(888) 803-4747 www.saloniris.com
Salon ProInstalled(800) 830-9992 www.salonpro.com
SchedulicityCloud(877) 582-0494www.schedulicity.com
Shortcuts Salon & Spa SoftwareInstalled(866) 678-7324 www.shortcuts.net
The Spa/Salon ManagerCloud and Installed
(800) 682-2998 www.spasalon.com
SpaBookerCloud(866) 775-7774www.spa-booker.com
Unique Salon SoftwareInstalled(800) 586-4783 www.unique salonsoftware.com
Vagaro.com/WhyVagaroCloud(800) 919-0157 www.vagaro.com
John Harms is founder and CEO of Harms Software Inc., creators of Millennium Software, which has been building unique business systems exclusively for the beauty industry for more than 20 years. For more information, visit www.harms-software.com.
“Advantages to installed
software include direct
control and ownership of
your data.”
www.downmagaz.com
A New and Innovative Oxygen Brand.
No Hydrogen Peroxide. No Chemical Reactions. Just Pure Oxygen Beauty.
Hypoallergenic. Paraben-free. Clean.
Introducing
december 2010 • www.americanspamag.com • american spa 33
{ {
The Spa at Terranea (Rancho Palos Verdes, CA)
Celebrating its sixth year, the Professional’s Choice Awards recognize industry excellence. The list of winners and finalists is even more impressive because it is chosen by the ultimate insiders—the readers of American Spa, who are key decision-makers at day spas, destination spas, medical spas, and resort spas around the country. These experts recently cast their votes in a write-in web survey for their favorite spas, brands, equipment, and professionals. Here are the results.
*winners are highlighted. Finalists are listed chronologically below each winner.
american spa’s2010 Professional’s ChoiCe awards
{ {Favorite Romantic Spa
The Spa aT LaS VenTanaS aL paraiSo, a roSewood reSorT
(Los Cabos, Mexico)
auberge spa at auberge du soleil (Rutherford, CA)
spa without walls at The fairmont orchid, hawaii (Kohala Coast)
The spa at one&only Palmilla (Los Cabos, Mexico)
spa ojai at ojai Valley inn & spa (CA)
34 american Spa • www.americanSpamag.com • december 2010
Favorite Day Spa
oaSiS day Spa (Multiple Locations)
Bliss (Multiple Locations)
spa Gregorie’s (Multiple Locations)
Glen ivy spa (Multiple Locations)
Burke williams (Multiple Locations){ {
Favorite Resort Spa
Spa gaucin aT ST. regiS monarch beach
(Dana Point, CA)
spa at la Costa (Carlsbad, CA)
spa Montage at Montage laguna Beach (CA)
spa Grande at Grand wailea (Maui, HI)
allegria spa at Park hyatt Beaver Creek resort and spa (CO)
{ {Favorite Health & Fitness Spa
miraVaL arizona (Tucson, AZ)
Canyon ranch (Tucson, AZ)
rancho la Puerta (Tecate, Mexico)
red Mountain spa (Ivins, UT)
The oaks at ojai (CA){ {
american spa’s2010 Professional’s ChoiCe awards
www.downmagaz.com
december 2010 • www.americanspamag.com • american spa 35
Favorite Selection of Retail Offerings at a Spa
bliss (Multiple Locations)
Spa at La Costa (Carlsbad, CA)
Spa Montage at Montage Laguna Beach (CA)
The Ritz-Carlton Spa, Orlando, Grande Lakes (FL)
Lake Austin Spa Resort (TX) { {
{ {Favorite Spa Treatment Menu
The riTz-carlTon spa, orlando, grande lakes (FL)
Spa Gaucin at St. Regis Monarch Beach (Dana Point, CA)
Mii amo (Sedona, AZ)
Miraval Arizona (Tucson, AZ)
Canyon Ranch (Multiple Locations)
Favorite Medical Spa
murad inclusive healTh spa (El Segundo, CA)
Blue Medi Spa (Sherman Oaks, CA)
Sona MedSpa (Multiple Locations)
Juva MediSpa (New York City)
La Jolla Spa MD (CA)
Favorite New U.S. Spa
The spa aT Terranea (Rancho Palos Verdes, CA)
The Spa at Viceroy Snowmass (CO)
The Ritz-Carlton Spa, Lake Tahoe (Truckee, CA)
The Spa & Salon at ARIA (Las Vegas)
Lantana Spa at JW Marriott San Antonio Resort & Spa (TX)
{ {{ {
Most Influential Spa Leader
Deborah Szekely (Rancho La Puerta)
Susie Ellis (SpaFinder)
Jane Wurwand (Dermalogica)
Boldijarre Koronczay (Éminence Organic Skin Care)
Lydia Sarfati (Repêchage){ {
Favorite Spa Consultant
Sylvia Sepielli, SpaD (Sedona, AZ)
Jane Segerberg, Segerberg Spa Consulting (St. Simons Island, GA)
Peggy Wynne Borgman, Wynne Business (Saratoga, CA)
Kim Matheson-Shedrick, Natural Resources Spa Consulting (New York City)
Rianna Riego, Global SpaVantage (Palm Springs, CA)
{ {Favorite Spa Uniforms
Manufacturer
Spa UniformS collection
by noel aSmar Yeah Baby
Monique Mathieu
Universal Companies
Smockers
{ {
american spa’s2010 PRofESSioNaL’S ChoiCE aWaRdS
{ {Favorite Destination Spa
rancho la pUerta (Tecate, Mexico)
Mii amo (Sedona, AZ)
Canyon Ranch (Tucson, AZ)
Lake austin Spa Resort (TX)
Miraval arizona (Tucson, AZ)
www.downmagaz.com
Favorite Laser and Light Equipment Manufacturer
Candela Corporation
Silhouet-Tone
Cutera
Revitalight
Palomar Technologies{ { Favorite Aesthetic
Equipment Manufacturer
Silhouet-toneCanfield
Ageless Aesthetics
Clarisonic
Pevonia Equipment{ {{ {Favorite Treatment Table
Manufacturer
living earth CraftS Oakworks
TouchAmerica
Sybaritic
Silhouet-Tone
{ {Favorite Cruise Spa
Ship Shape day Spa and fitneSS Center
(aboard Royal Caribbean)
Spa Carnival (aboard Carnival Cruise Lines)
Canyon Ranch SpaClub (aboard the Queen Mary 2)
AquaSpa (aboard Celebrity Cruises)
Vista Spa & Salon (aboard Disney Cruise Lines)
deCember 2010 • www.ameriCanSpamag.Com • ameriCan Spa 37
american spa’s2010 Professional’s ChoiCe awards
Favorite Multiple Location Spa
The RiTz-CaRlTon SpaSMandarin oriental
Canyon ranch
willow stream, the spas at fairmont
four seasons spas{ {
38 ameRiCan Spa • www.ameRiCanSpamag.Com • deCembeR 2010
Favorite Hydrotherapy Equipment Manufacturer
hydRoCosanijet
Pevonia equipment
Kohler
Touchamerica{ {Favorite Company for
Product Education
ÉminenCe oRganiC Skin CaRe
Pevonia Botanica
dermalogica
aveda
Bioelements
{ {{ {Favorite Company for Manufacturer Support
living eaRTh CRafTSoakworks
Pevonia equipment
silhouet-Tone
Candela Corporation
Favorite Distributor
UniveRSal CompanieS
spaequip
salonCentric
neill Corporation
Peel’s salon services{ {
Toll Free 1.888.747.6342 · Tel 604.602.4787 · Fax 604.602.4731 · [email protected] · www.eminenceorganics.com
TO INCORPORATE THIS PARTICULAR PRODUCT INTO AN ÉMINENCE TREATMENT,
PLEASE REFER TO OUR FACE, BODY, HANDS AND FEET PROTOCOLS.
VitASkin™ VitAmin SoLutionS
fIrM skIn acaI MasQue age-defyIng
Anti-Aging Masque
TeCHNICal INfORmaTION
TeXTURe: Cream
fOR USe WITH: All skin types, especially mature
DIlUTION: Optional
fUNCTIONS:• Plumps and rejuvenates to minimize the appearance
of fine lines and wrinkles
• restores moisture to skin
• Enriches and purifies
• Antioxidant-rich to fight free radical damage
• Softens and soothes skin
INgReDIeNTS / aCTIONS:
• AcaiBerry: regenerating; nourishing with high antioxidant, phytonutrient and vitamin content to
improve skin tone
• HyaluronicAcid(frommarshmallowplantextract): deeply hydrating; natural substance that
smooths and plumps skin to minimize the appearance of fine lines and wrinkles
• Blueberry: nutrient, antioxidant; stabilizes the collagen matrix and prevents free radical damage
• Raspberry: antioxidant; supplies vitamin C and bioflavonoids while fighting free radicals
• BrambleberryJuice: rich in vitamins C and A; supplies antioxidants
• SeabuckthornBerry: vitamin rich, nutrient rich; protects skin cell membrane and enhances skin cell
regeneration• Biocomplex™:an antioxidant booster of vitamins A, Ester C, E, Coenzyme Q10, Alpha Lipoic Acid;
delivers a balanced mix of essential antioxidants and effectively combats free radicals
ReSUlTS:• Visible signs of aging are reduced
• Skin is plumped and hydrated
• Skin is left soft and noticeably smoother
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aPPlICaTION:Apply a thin layer of masque with fingertips to cleansed skin, avoiding the eye area. (Dilute with water
for easier application.) May use Galvanic or ultrasound. Leave on for 5 minutes or longer (recommended
to place wet gauze or cotton strips over top). It is possible to use as a massage agent by diluting the
product and periodically dipping your hand into tea, juice or water. remove with a damp face cloth.
86%ofusersreportedanimprovementin
skinelasticityinjust14daysand100%of
usersreportedanimprovementinskinelasticity
andskinfirmnessinonly28dayswiththeFirm
SkinSolution*!
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EnvironmEntally rEsponsiblE providEr of prEmium skin CarE
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Your mom always told you that it’s what’s on the inside that counts,
and as usual, she was right. How you care for your inner health can be reflected on your skin so this season Éminence is excited to bring you a synergistic approach to skin care with targeted supplements designed to address
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fall 2010 | volume 19
Eau Spa by Cornelia at The Ritz-Carlton, Palm Beach (FL)
www.downmagaz.com
{ {Favorite Spa Cuisine
Canyon RanCh (Multiple Locations)
Miraval Arizona (Tucson, AZ)
Mii amo (Sedona, AZ)
Rancho La Puerta (Tecate, Mexico)
Lake Austin Spa Resort (TX)
{ {Favorite New International Spa
MaMounia Spa at La MaMounia (Marrakech, Morocco)
The Spa at Four Seasons Resort Seychelles (Mahé)
Le Spa du Metropole at Sofitel Legend Metropole Hanoi (Vietnam)
The Dorchester Spa at The Dorchester (London)
The Spa at Viceroy Anguilla
deCeMbeR 2010 • www.aMeRiCanSpaMag.CoM • aMeRiCan Spa 39
Favorite Spa Robe Manufacturer
ChadSwoRth & haigTelegraph Hill Robes
Kashwére
Cypress
Zendals{ {
Favorite Sensitive Skin Line
pevonia botaniCaDecléor Paris
B. Kamins Chemist
Dr. Hauschka
Bioelements{ {{ {
Favorite Spa Software
MiLLenniuM by haRMS SoftwaRe inC.
SpaBooker
SpaBiz by Extended Technologies
SpaSoft
Salon Iris
Favorite Spa Sandal Manufacturer
SenSiOKA b.
Zendals
Yeah Baby
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{ {Favorite Men’s Line
BioelementsPevonia Botanica
The art of shaving
G.M. Collin
KenMen-BC/one inC.
Favorite Eyelash Extensions Line
novalashXtreme lashes
reese robert Beauty
Xtended Beauty
lavish lashes
Favorite Sunless Tanning Line
sunFXst. Tropez
fake Bake
Clarins
infinity sun
Favorite Skincare Line
Éminence organic skin care
Pevonia Botanica
aveda
sonya dakar
dermalogica
Favorite Cosmetics Brand
Jane iredaleglo-minerals
Youngblood Mineral Cosmetics
Your name Professional Brands
Mirabella
Favorite Ayurvedic Line
avedaTara spa Therapy
sundãri
Bindi/Pratima
Kama ayurveda
{ {{ {
{ {{ {{ {40 american spa • www.americanspamag.com • decemBer 2010
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american spa’s2010 Professional’s ChoiCe awards
pho
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{ {Favorite Anti-Cellulite
Treatment
IonIthermIePhytomer
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repêchage
Favorite Haircare Line
Pureologyaveda
redken
Paul Mitchell
Kérastase
Favorite Suncare Line
DermalogIcaskinCeuticals
ddf
Pevonia Botanica
sothys Paris
Favorite All-Natural Line
ÉmInence organIc SkIn care
Kerstin florian
naturopathica
aveda
ilike organic skin Care
Favorite Anti-Aging Line
PevonIa BotanIcaGlyMed Plus
Bioelements
skin authority
skin 2 skin Care
Favorite Nailcare Line
oPIsparitual
essie
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www.downmagaz.com
For a free demo, call 877.763.4861 or visit us at AdvancedMicroderm.com
®
american spa’s2010 Professional’s ChoiCe awards
{ {Favorite Acne Line
Sonya DakarGlyMed Plus
Murad
Bioelements
dermalogica
Favorite Waxing Line
GIGIsatin smooth
amber Products
duri
Bliss
Favorite Lightening Line
BIoelementSobagi
PCa skin
skinCeuticals
dermalogica
Favorite Eyelash Conditioner Line
revItalaShlatisse
GlyMed Plus
rapidlash
novalash
Favorite Aromatherapy Line
aromatherapy aSSocIateSdecléor Paris
Yon-Ka Paris
naturopathica
darphin
Favorite Bodycare Line
BIotoneelemis
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Cuccio naturalé
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{ {{ {{ {44 amerIcan Spa • www.amerIcanSpamaG.com • DecemBer 2010
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american spa’s2010 Professional’s ChoiCe awards
ADVERTORIAL
Congratulations
Aromatherapy Associates
Favorite Aromatherapy Line
Winners CirCle
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“We are absolutely delighted to have won the Professional’s Choice Award and thrilled to achieve such an accolade. We have some very exciting plans for 2011, and I am confident that winning this award will help support our expansion, and we’ll continue to grow and thrive across the U.S.”—Geraldine Howard, co-founder and president
Aromatherapy Associates • (972) 334-0923 • www.aromatherapyassociates.com
american spa’s2010 Professional’s ChoiCe awardsWinners CirCle
ADVERTORIAL
Congratulations
BioelementsFavorite Lightening Line
Favorite Men’s Line
ADVERTORIAL
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)“We are once again thrilled to be chosen as winners in American Spa’s annual Profession-al’s Choice Awards. As our company approaches its 20-year anniversary, we continue to make the skincare professional our number-one priority—providing them with the most innovative products and treatments, developing our targeted SkinReading® and Custom Blending systems, and delivering advanced, on-demand education. We thank all the leading estheticians who rely on Bioelements in the treatment room day in and day out. They know that Bioelements isn’t just a product line—it’s a system that puts them in charge and allows them infinite expert options.”—Barbara Salomone, president and founder
Bioelements • (800) 433-6650 • www.bioelements.com
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american spa’s2010 Professional’s ChoiCe awards
Winners CirCle
Congratulations
Éminence Organic
Skin CareFavorite Skincare Line
Favorite All-Natural Line Favorite Company for
Product Education
“For the second year in a row, we are humbled by the constant devotion of American Spa readers and our loyal fans and promise to honor your loyalty with unparalleled innovation and the best quality organic skincare possible. Thank you to everyone who voted, and best wishes for 2011!”—Boldijarre Koronczay, president and master trainer
Éminence Organic Skin Care • (888) 747-6342 • www.eminenceorganics.com
american spa’s2010 Professional’s ChoiCe awardsWinners CirCle
ADVERTORIAL
Congratulations
GiGiFavorite Waxing Line
ADVERTORIAL
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“It’s thrilling to learn that skincare professionals, who have their choice of hair removal lines, recognize the value of the GiGi line and the care that goes into developing these superior products. By using our system, along with informed and up-to-date tech-niques, you provide the best possible experience for your client. This is waxing the GiGi way.”—Ligia ‘GiGi’ Gomez, founder of the GiGi hair removal line, who believes that to
get clients as smooth as possible, your skills need to be sharp. GiGi will be conducting classes
at the International Salon and Spa Expo (ISSE), Jan. 29–31.
GiGi • (800) 621-9585 • www.gigispa.com
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american spa’s2010 Professional’s ChoiCe awards
Winners CirCle
Congratulations
Living Earth Crafts
Favorite Treatment Table Manufacturer
Favorite Company for Manufacturer Support
“To all of our loyal customers from around the world who have voted Living Earth Crafts these outstanding honors: Thank You! Since 1973, the hard-working team from Living Earth Crafts has worked every day to exceed our customers’ expectations for incredible hand-crafted treatment tables and durable equipment along with excep-tionally responsive and friendly customer service. Rest assured that the LEC team will continue to build on its reputation of exceptional products, innovative designs, and superior customer service!”—Jim Chenevey, CEO
Living Earth Crafts • (800) 358-8292 • www.livingearthcrafts.com
american spa’s2010 Professional’s ChoiCe awardsWinners CirCle
ADVERTORIAL
Congratulations
Millennium by Harms
Software Inc.Favorite Spa Software
ADVERTORIAL
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“Winning the number-one spa software category for the fifth year in a row is an amazing feeling and definitely cause for celebration at Harms Software. My team works hard every day supporting our clients and making sure that they feel cared for after the sale. Caring about the growth and success of our clients is what drives the Harms team. The Professional’s Choice Awards are the voice of the people, and that makes this award even more special. Thank you for your vote of confidence. We have a lot more in store for the beauty industry in the years to come.”—John Harms, founder and CEO
Millennium by Harms Software Inc. • (888) 813-2141 • www.harms-software.com
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american spa’s2010 Professional’s ChoiCe awards
Winners CirCle
Congratulations
NovaLashFavorite Eyelash Extensions Line
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“It is an enormous honor for NovaLash to have been chosen as the number-one lash extension company by professionals in the industry. We consider it a privilege to supply the finest salons and spas with the safest, most effective products and training available. Thank you to all the readers who had the opportunity to try competing brands and voted NovaLash their favorite.”—Sophy Merszei, founder and CEO
NovaLash • (866) 430-1261 • www.novalash.com
american spa’s2010 Professional’s ChoiCe awardsWinners CirCle
ADVERTORIAL ADVERTORIAL
Favorite Anti-Aging Line
Congratulations
Pevonia BotanicaFavorite Sensitive Skin Line
“It is of vital importance that a spa guest emerges from a treatment with a solid sense of having attained outstanding results and re-entering his or her day with a wonderfully soothed and even complexion. As professionals, we are always aware of how delicate sensitive skin types can be and treat them accordingly. Pevonia Botanica’s Sensitive Skin Line has become a true hero as users often express the joy of finally acquiring a gentle, yet performance-driven, daily regimen for their fragile skin. It is an honor for Pevonia to receive the award for Favorite Sensitive Skin Line, as it further affirms our commitment to providing serious skincare solutions to every skin type and ethnicity.”—Sylvie Hennessy, executive vice president and co-founder
Pevonia Botanica • (800) PEVONIA • www.pevonia.com
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american spa’s2010 Professional’s ChoiCe awards
Winners CirCle
ADVERTORIAL ADVERTORIAL
Finalist:
Favorite Skincare Line Favorite Men’s Line
Favorite Suncare Line Favorite Company for Product Education
Favorite Aesthetic Equipment Manufacturer
Pevonia Botanica • (800) PEVONIA • www.pevonia.com
“This award holds tremendous value, because it is a stellar reflection of this industry’s outstanding professionals and their commitment to excellence and proven perfor-mance. It is with true appreciation that Pevonia Botanica accepts the honor of being acknowledged as the winner of the Favorite Anti-Aging Line for Myoxy-Caviar®. Incorporating two Pevonia-exclusive advanced delivery systems: Filmo-Tech™ and Escutox®, Myoxy-Caviar® is the powerhouse solution to a radiant, youthful-looking complexion for mature skin types. It is a worthy and profit-producing selection for any service menu.”—Philippe Hennessy, president and CEO
american spa’s2010 Professional’s ChoiCe awardsWinners CirCle
ADVERTORIAL
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RevitaLashFavorite Eyelash Conditioner Line
ADVERTORIAL
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“We are truly honored that RevitaLash has been selected by American Spa magazine as the Professional’s Choice Awards favorite in the Eyelash Conditioner category. It is espe-cially meaningful to us that the leading professionals and journalists in the industry have chosen to recognize RevitaLash. We greatly appreciate this honor, and we will continue our commitment to developing quality beauty products which are innovative, effective, and ‘best in class.’”—Michael Brinkenhoff, M.D., CEO/President of Athena Cosmetics, Inc.
RevitaLash • (877) 909-5274 • www.revitalash.com
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american spa’s2010 Professional’s ChoiCe awards
Congratulations
Silhouet-ToneFavorite Aesthetic
Equipment Manufacturer
Winners CirCle
“On behalf of the entire Silhouet-Tone team, I would like to express my appreciation in winning the American Spa award. It is with great pride that our efforts have been recognized this way for the fifth consecutive year. First, I would like to thank our customers, who have provided the inspiration behind Silhouet-Tone’s innovation in spa industry equipment for nearly half a century. Our customers motivate us every day to find spa solutions combining quality, reliability, and performance. I would also like to recognize our R&D department, without whom we would not have the advanced technology to meet these ever-growing needs. Finally, I would like to thank American Spa for this award and for continually encouraging us to continue striding toward excellence in spa innovation.”—Eric Ghedin, CEO
Silhouet-Tone • (866) 340-9456 • www.silhouettone.com
american spa’s2010 Professional’s ChoiCe awardsWinners CirCle
ADVERTORIAL
Congratulations
Spa Uniforms Collection by Noel Asmar
Favorite Spa Uniforms
ADVERTORIAL
“It is an honor to be recognized by our peers and industry for the third consecutive year. We strive to keep our collections fresh and current—we know we have a stylish fan base out there. We appreciate your loyalty. Keep stylin!”—Noel Asmar, founder and
CEO, Spa Uniforms Collection by Noel Asmar
Spa Uniforms Collection by Noel Asmar • (800) SPA-1408 • www.spauniforms.com
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american spa’s2010 Professional’s ChoiCe awards
Congratulations
Sylvia Sepielli, Sylvia Planning And design
Favorite Spa Consultant
Winners CirCle
Among Sylvia Sepielli’s signature projects are Nob Hill Spa at the Huntington Hotel in San Francisco (top left) and Capella Pedregal (Cabo San Lucas, Mexico) (clockwise from top right), where she created Auriga Spa.
“My heartfelt thanks to American Spa and to my colleagues and associates for their kind votes of confidence. I trust that this acknowledgement is to the Sylvia Spa brand as much as it is to me personally. And to that end, I’d like to give great credit to Paige Megna—she makes our work look effortless and makes me look good. We consider ourselves to be truly blessed to be in this industry.”—Sylvia Sepielli
Sylvia Sepielli, Sylvia Planning And design (SPAd) • (928) 204-2338 • www.sylviaspa.com
american spa’s2010 Professional’s ChoiCe awardsWinners CirCle
ADVERTORIAL
Congratulations
SunFX America, LLCFavorite Sunless Tanning Line
ADVERTORIAL
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“SunFX is extremely proud to receive this great Professional’s Choice Award for Favorite Sunless Tanning Line. Firstly, many thanks should go to our ever-loyal salons, spas, and clients. We have worked hard to keep our clients and public happy, and this award helps us to see we are working in just the right direction. SunFX is also proud to work closely with our number-one advertising medium, American Spa magazine.”—Mark Robson, CEO
SunFX America, LLC • (888) 684-3010 • www.sunfxamerica.com
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Bursting with Vitamin C goodness!Yüm Gourmet Skincare offers a full range of skin & body care products for both Men and
Women based on Nature. Yüm is one of the first Vegan Certified skincare companies in the
professional Esthetic Market. Every product is formulated and manufactured following
our “Philosophy of Purity” which extends to our clean energy sources, eco-friendly
manufacturing, use of recyclable materials and packaging to cruelty free practices.
© 2010 YUM SKIN CARE. ALL RIGHTS RESERVED.
TEL +1 604.279.5525FAX +1 604.288.5013
TOLL FREE +1 877.YUM.LINE
www.YumSkinCare.com
Copyright 2010 Vitelle Dermatology Laboratories Inc. All Rights Reserved.
2010 -
DECEMBER 2010 • www.aMERiCanspaMag.CoM • aMERiCan spa 63
spa radara look at the latest spa trends, offerings, and retail items
The spa’s tranquil views are just one of
its many charms.
enchanted islandGuests to the recently opened Viceroy Anguilla Resort & Residences can now take advantage of The Spa at Viceroy Anguilla, a two-story luxury villa based on the three principles of balance, breath, and beauty. The 8,000-square-foot, 11-treatment-room spa includes three outdoor cabanas that overlook the Caribbean Sea and a Sea Mist Infinity Pool set
continued on page 64
64 american spa • www.americanspamag.com • DecemBer 2010
on a limestone bluff that also offers stunning views of the water. A reflec-tion of its island surroundings, the spa features stone floors, natural bleached wood walls, and geometric artwork set against a backdrop of warm, natu-ral white shades. Relying on Arcona, SpaRitual, Thermes Marins Saint-Malo, and Valmont product lines, the menu offers a host of wellness experiences, including those that are specific to the sun-drenched island environment. For instance, guests can counter the effects of the sun with the Sunkissed Solace ($125, 60 minutes), a skin-soothing body treatment, or Vitality ($165, 60 minutes; $235, 90 minutes), an intensive age- defying signature facial. This is one island paradise where spa-goers will yearn to be stranded indefinitely.—Heather Mikesell
continued from page 63
spa radar
above and left: Guests are encouraged to take advantage of the Relaxation Lounge, which features geometric artwork and a soothing color palette.
Sacred Journeys Considering that Mii amo, A Destination Spa at Enchantment
(Sedona, AZ) is named after the Yuman word meaning journey, it should come as no surprise that its programming is designed around three-, four-, and seven-night inclusive packages called Journeys, which include spa accommodations, three daily meals at Mii amo Café, two spa treatments a day, and a variety of complimentary activities. Recently, the spa introduced three new Journeys—Healthy Body in Balance, Rites of Passage, and Mii amo Master—to the mix. With De-Stress Mind, Body & Spirit and Spiritual Exploration already a part of the lineup, the new Journeys are designed for guests who want to kick-start a new fitness and nutrition regimen or embark on a new stage of their life. The Mii amo Master Journey is for returning guests who want to build on a past Journey and achieve an even deeper level of transformation and growth. “Because each experience at Mii amo is completely personalized, we suggest to guests that they choose a Jour-ney and then share with us a few particular intentions and desired out-comes,” says general manager Chris Bird. “Depending on their length of stay and individual needs, their Journey package and itinerary is customized to achieve their goals.” A Chinese proverb states, “The journey is the reward.” At Mii amo, that is certainly the case.—H.M.
Guests often take part in numerous healing ceremonies in Mii amo’s Crystal Grotto.
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5QCM�KP�5V[NG�VJKU�5GCUQPBring a sense of fashion, brand-presence and pure artfulness
to every detail of the deluxe manicure and pedicure.
Visit www.PedicureBowls.com or call 1.800.SPA.1408 to order.
designed by
66 american spa • www.americanspamag.com • DecemBer 2010
spa radar
on the levelThe Ritz-Carlton set the standard for the luxury guest experience when it introduced the Club Level in its properties. Along with luxe accommodations, this specialized floor also features a lounge where guests can enjoy complimentary food, drink, and other lavish comforts as part of their experience. The Ritz- Carlton, Buckhead (Atlanta) has taken this concept to spa-inspired heights with its new Spa Level, which is located on the hotel’s ninth floor and includes The Ritz-Carlton Spa, a spa boutique, and guest rooms and suites that have been infused with a wellness touch. The spa itself is an inviting escape where guests can partake in a wide selection of services, and those who book a Spa Level room enjoy direct access to the spa.
But the soothing doesn’t end there. Beyond the spa, in-room dining menus feature wholesome cuisine, and the guest rooms and suites are also uniquely appointed with special amenities to enhance relaxation and support a spa lifestyle. Each includes a complimentary selection of fruit-infused waters and mixed nuts and dried fruit; a Tempur-Pedic mattress and pillows; eco-friendly microfiber bed linens; spa bathrobes and OKA b. spa slippers; a dreamtime sleep mask; a yoga mat, an exercise ball, and bands; DVDs and books covering Pilates, yoga, and medi-tation themes; an air purifier and sound machine; and Kerstin Florian spa bath amenities. With options like these, aficionados of healthy living will never want to leave.—Julie Keller
The Spa Level features healthy in-room snacks and beverages (inset), as well as an inviting new spa.Royal
Rewards ESPA at Acqualina Resort & Spa on the Beach (Sunny Isles Beach, FL) has given loyal customers yet another reason to come back for more by introducing the Diamond Rewards Program. Through the invitation-only membership, frequent spa-goers can accu-mulate points based upon purchases and cash them in for spa benefits, including products, treatments, private spa suites, and spa lunches. Beyond the points, member-ship has more privi-leges. The rewards program also entitles members to preferred room rates, discounts on treatments from Monday through Wednesday, discounts on spa boutique items, and discounts on special events such as wine dinners. Says general manager Sase Gjorsovski, “In celebration of the hotel’s recent AAA Five Diamond Award, we wanted to rec-ognize our devoted guests who make ESPA at Acqualina a truly one-of-a-kind experi-ence.”—Amy Graham
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68 american spa • www.americanspamag.com • DecemBer 2010
spa radar
Healthy Renewal After 15 years of serving as a haven for all-natural healing, Naturopathica Holistic Health (East Hampton, NY) recently underwent an eco-friendly refresher. Updates include a renovated lobby and treatment rooms, as well as a Be Well Bou-tique featuring yoga gear and natural home wares. The new focal point of the spa is an Apothecary Bar, where clients can create custom-blended shampoos, body washes, and more using myriad essential oils ranging from lavender to yuzu. Naturopathica founder Barbara Close says she hopes the spa update will offer guests an opportunity to relax, unwind, and work toward improving their overall well-being. “I think people are looking for a new approach to health and wellness,” she says. “Somehow those media images of models meditating on mountaintops or soaking in a tub with rose petals seem annoyingly surreal. Today, we’re relegated to fitting our self-care somewhere between a carpool and rushing to meet a deadline. What we want is attainable well-being.” Thanks to the spa’s latest additions, that goal can be more easily achieved.—J.K.
clockwise: The renovated Naturopathica spa features an Apothecary Bar where guests can create their own fragrant concoctions and an expansive retail area.
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70 american spa • www.americanspamag.com • DecemBer 2010
spa radar
simple savingsThis winter, the spa savings add up at the 4,500-square-foot RockResorts Spa at La Posada de Santa Fe Resort & Spa, A Rock Resort, thanks to the new Simply Spa pack-age. Valid through Jan. 11, 2011, this two-night package includes accommodations and a $375 spa credit per room, per night. Guests can take advantage of many of the offerings at the nine-treatment-room spa, including signature services such as the:
• Chocolate-Chile Wrap, a 50-minute treat-ment in which chocolate and local chilies revitalize, tone, and detoxify
• Pueblo Salt Glow, a 50-minute exfoliation treatment designed to help combat the effects of the high desert location
• Spirit of Santa Fe, an 80-minute treat-ment where a guest journeys through the four directions of the Native American medicine wheel with a blue cornmeal and tobacco scrub, a ceremonial sage tea, a cedar wood oil massage, and a sweetgrass tea herbal wrap
• Desert Rain, a 50-minute exfoliation treat-ment that begins with a crushed wildflower scrub followed by an herbal wrap and a warm Vichy Shower rinse and application of herbal body lotionWith a $375 per night room price paired
with the $375 per night spa credit, spa ser-vices virtually wind up being free, which is a formula that makes supreme spa sense.—J.K.
The SheRaTon hoTel and The
FouR PoinTS by SheRaTon •
hainan island, China • late 2010 Located on the Shenzhou Peninsula on the east coast of Hainan Island, this complex featuring both hotels will include a 12-treatment-room, 20,355-square-foot Coconut Spa at
Sheraton, where many services will incorporate coconut palm.
PalmeRSTon boRaCay ReSoRT •
boracay island, Philippines • early
2011 This beachfront resort and spa will feature two development phases, the first of which will include a beach club and the second of which will include accom-modations and a spa by Elemis.
hilTon TuniS CaRThage • Tunisia
• mid-2011 Per a recent agreement between Hilton Worldwide and Société Touristique Tunisie Golfe, this 283-room conversion property, the company’s first in Tunisia, will include three restaurants, a lounge bar, meeting space, two outdoor swimming pools, an indoor heated pool, a beach, a Hilton Fitness by Precor center, a spa, and a traditional hammam.
WeSTin hoTelS and ReSoRTS •
multiple locations • 2011 heavenly
Spa by Westin, the signature spa brand for Westin Hotels and Resorts, is set to undergo a global rollout with more than 28 additional facilities opening by 2011. Openings will include properties in China, Greece, Japan, India, Mexico, and the U.S.
The PanameRa, a WaldoRF aSTo-
Ria hoTel • Panama City, Panama
• late 2011 The hotel, which will be the brand’s first in Latin America, will be located in the Calle Uruguay area of Panama City. It will feature 130 guest rooms, 118 luxury residences, a 1,200-square-foot fitness center, a 2,500-square-foot spa, an outdoor swimming pool, and more.—J.K.
on The hoRizonA look at up-and-coming spas
The spa’s comfy relaxation room is an ideal place to chill out before and after treatments.
Panama City
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DECEMBER 2010 • www.aMERiCanspaMag.CoM • aMERiCan spa 73
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in touch tantalizing spa treatments
Cranberry CrushGuests at The seagate spa (Delray Beach, FL) can get in the holiday
spirit with the Cranberry Cypress Manicure and Pedicure ($100, 85
minutes). The pedicure begins with a warm relaxing foot soak, which
is infused with cypress essential oils. Next, the feet are treated to an
exfoliation with fresh crushed cranberries and sugar followed by a
massage of the lower legs and feet with cranberry oil and hot basalt
stones. A cranberry mask made from fresh cranberry juice, honey,
and white clay is then applied and left to absorb while a hand and
arm massage is performed. Once the mask is removed, a customized
cypress and shea butter lotion is applied. The nails are then polished
in a festive color of the client’s choosing. The hands are treated in
a similar fashion, and guests are offered a complimentary glass of
iced cranberry juice or champagne with a splash of cranberry juice
while they enjoy the treatment. “This holiday manicure and pedicure
does wonders for the spirit with the festive aromas of cypress and
cranberry while giving tremendous benefits to the skin,” says spa
director Stefanie Wilson. “In the winter months, skin tends to become
drier, leading to itching and flaking. Cranberry assists in moisture
retention due to its unique balance of fatty acids and vitamin E and
is easily absorbed into the skin. High in vitamin C, cranberry also
helps to build collagen, keeping the skin firm.“—Heather Mikesell
74 american spa • www.americanspamag.com • DecemBer 2010
in touch menu
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The Grove Park Inn Resort & Spa (Asheville, NC) has long been the host of The National Gingerbread House Competition, during which contes-tants from across the country showcase their sugar and spice creations. Now, busy bakers and aficionados of the sweet treats alike can get their gingerbread fix at The Spa at The Grove Park Inn with the Grove Park Gingerbread Seasonal Facial ($185, 80 minutes), which is infused with local treats like chocolate, mountain mint, rose, rosemary, summer citrus, and, of course, ginger. The treatment begins with an application of paraf-fin on the hands and feet, an inhalation of the spa’s signature lavender oil, and a cleansing with skin type-appropriate Epicuren cleanser followed by an exfoliation with Epicuren Fine Herbal Facial Scrub and a steam. The paraffin is removed, and guests are treated to a leg and foot massage using Epicuren Herbal Spice After Bath Lotion. Necessary extractions are then performed, and the face, neck, décolleté, and shoulders are mas-saged. A mask infused with chai, cinnamon, clove, and nutmeg is then applied, allowed to penetrate, and removed, and the sweet-scented session concludes with an application of moisturizer, lip balm, eye cream, and sunscreen. It’s a holiday skincare service that smells good enough to eat. For Epicuren products: (800) 235-1217; www.epicuren.com.—Julie Keller
gingerbread temptations
A TesTAmenT To The holidAysSpa-goers at the elysian spa & health Club (Chicago) can celebrate Christmas with the Magi-inspired ingredi-
ents found in the Gold, Frankincense, and Myrrh Facial ($250, 90 minutes). Relying on Naturopathica products
to cleanse and exfoliate the skin, the facial features a Prosana 24 Karat Gold Collagen Mask to hydrate and
brighten the complexion. The hands and feet are also treated to an exfoliation with SpaRitual’s Look Inside
Scrub Masque, which contains frankincense essential oil; a massage with myrrh oil; and additional soothing with
Look Inside Organic Moisturizing Lotion. There’s no better time to experience this facial’s timeless ingredients.
For Naturopathica products: (800) 669-7618; www.naturopathica.com. For Prosana products: (800) 558-5571;
www.universalcompanies.com. For SpaRitual products: (877) SPA-RITUAL; www.sparitual.com.—H.M.
Wise WellnessDerek Hofmann, spa director at The spa at Four seasons hotel los Angeles at Beverly hills, knows that frankincense
and myrrh are more than just the well-known gifts of the Three Wise Men in the Christmas story. These heady essences
are also powerful healers. Frankincense inspires meditation and increases focus; reduces stress, anxiety, and tension;
and has long been used to induce a peaceful state. Myrrh is well known for its calming and grounding properties and has
been widely used to promote overall emotional well-being. With this in mind, he’s presenting wintertime spa-goers with
the gift of healing through the Holiday Presence ($225, 90 minutes) treatment using a collection of infused essential
frankincense and myrrh oils created specifically for the spa. The session begins with a full-body exfoliation using
mineral salts and myrrh oil and is followed by
a full-body massage using frankincense
oil. It’s the perfect way for busy
spa-goers to give themselves the
gift of balance, serenity, harmony,
and healthy-looking skin.—J.K.
www.downmagaz.com
76 american spa • www.americanspamag.com • DecemBer 2010
in touch menu
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This month, guests at the Spa at Hammock Beach (Palm Coast, FL) are invited to enjoy a specially priced seasonal treat—the Warm Cocoa Mint Wrap ($99, 50 minutes)—to help prepare for the year ahead. The treatment relies on Epicuren’s Glycolic Peppermint Cream, which is infused with a 5 percent glycolic solution that helps exfoliate the skin. After the cream is applied to the body, the guest is wrapped with a sheet and a heated blanket. They are then given a relaxing pressure-point or scalp massage. Once the wrap is removed and the cream has been absorbed, guests are given a gentle massage using a warm chocolate body moisturizing lotion, which is sure to leave them smelling delicious. For Epicuren products: (800) 235-1217; www.epicuren.com.—H.M.
cuckoo for cocoa treats
The ScenT of SereniTyThe intoxicating fragrance of
ylang ylang makes the Balance
Massage (prices vary per loca-
tion, 50 minutes) at The Spa at
The SUU, which has outposts
in Bodrum, Turkey, and Manuel
Antonio, Costa Rica, an aro-
matic way to unwind following
a day enjoying the local sites.
The Xantos Francesco Corleone
organic oil used in the service is
ideal for relieving muscle pain
and stress and helps guests
feel physically, emotionally, and
spiritually relaxed. The treat-
ment is one of several using this
brand of oil, which was created
exclusively for the hotels and
will be used at all of the spas at
SUU Hotels around the globe,
including those currently being
developed in Asia, Europe,
and North America. But no
matter where in the world
guests sample this service,
they’ll end their adventures
smelling sweet. For Xantos
Francesco Corleone products:
www.thesuuhotels.com.—J.K.
www.downmagaz.com
78 american spa • www.americanspamag.com • DecemBer 2010
in touch menu
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Spa-goers who want to look their best for the season’s holiday parties can now indulge in the SpaRitual Glow Manicure ($45, 50 minutes) and Pedicure ($85 suggested, 50 minutes), which pairs warming ginger and earthy frankincense for the perfect holiday treat. To begin, hands or feet are soaked in an herbal blend of Look Inside Organic Bath Salts and Instinctual Organic Bath Salts before being drenched with Instinctual Oil and subsequently coated with the Look Inside Scrub Masque. Once the mask is removed, the feet are dried and slathered with Soulmate Hydrating Foot Balm, and hands are treated with Handprint Hydrating Hand Salve. To top off the treatment, nails are painted a sparkling coat of Spellbound, one of SpaRitual’s vegan nail lacquers. For SpaRitual products: (877) SPA-RITUAL; www.sparitual.com.—H.M.
festive fingers and toes
Sweet Skincare treatEmerald City spa-goers don’t need to wait for “The
Nutcracker” to come to town for visions of sugar plums to
dance in their heads. Instead, they can head to elaia Spa
at Hyatt at Olive 8 (Seattle) for the Sugar Plum and Spice
Facial ($95, 60 minutes). Using Éminence Organic Skin
Care products, the treatment begins with a cleansing with
Blueberry Soy Exfoliating Cleanser and a spritz of Wild
Plum Tonique. Hungarian herbal mud is then applied atop
the Almond Mineral Treatment to provide clients with a
spicy way to liven up dull winter skin. After it is removed,
a hydrating Sugar Plum Revitalizing Masque is applied;
lips are treated to a mask of their own; and a face, neck,
shoulder, scalp, and décolleté massage are performed
using Sugar Plum Soufflé Massage Cream. The session
concludes with the application of a skin type-specific
moisturizer and citrus lip balm. “This facial is the perfect
treatment for all skin types,” says spa director Leah Krieger.
“It offers gentle exfoliation for sensitive skin while offering
a facial with a bit more spice to those who desire a slightly
deeper exfoliation. This treatment is especially good
during these drier, colder months, naturally removing the
dead, dry outer layer of skin to reveal a glowing fresh face.
Not to mention, all of the products used smell absolutely
delicious.” For Éminence Organic Skin Care products:
(888) 747-6342; www.eminenceorganics.com.—J.K.
www.downmagaz.com
Angelic Dust
Sacred Quest
Path of Light
Seven Heavens
Paradise Lost
Wickedly Devine
tel 718.209.7070 I email [email protected] I www.duri.com
From Dusktill Dawn
Mystic Elements
Fallen Angel
Kingdomof Shadows
Devil Wears Duri
Angels & Demons
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DECEMBER 2010 • www.aMERiCanspaMag.CoM • aMERiCan spa 81
82 OttOman OpulenceThe Spa at Trump at Trump SoHo New York
86 the mayan mystique Kinan Spa at Maroma Riviera Maya
(Quintana Roo, Mexico)
featuresa closer look at some of the spas that are making news in the industry both here and abroad
Withitsopen-airlayoutandall-naturalelements,KinanSpafeaturesavarietyofplacesforrelaxationandcontemplation.
Calling on the hammam traditions of Morocco and Turkey, a new SoHo spa is bringing a taste of the Ottoman Empire to Manhattan.
WriTTEn by juliE kEllEr pHOTOgrapHy by daniEl aubrEy
Since joining her father’s company in 2005, Ivanka Trump has been tasked, among other things, with creating an iconic luxury hotel brand for discern-ing travelers. Under her direction, the company has opened decadent hotels in Chicago, Las Vegas, and Waikiki, HI, all of which boast sumptuous spas. There, her penchant for lavish indulgence is clear—the spas feature treatments using gemstone therapy, as well as skincare services created specifically for the brand by celebrity skincare guru Kate Somerville, in addition to other extravagant amenities. Her most recent labor of love, Trump SoHo New York, features yet another stunning spa, this one inspired by her travels to Turkey. Opened in August, the latest Spa at Trump brings a Middle Eastern appeal to downtown Manhattan by offering one of the city’s first luxury hammams, where guests can experience the traditional social and cultural bathing rituals of Turkey and Morocco.
Created by the award-winning firm, DiGuiseppe Architect, the 11,000-square-foot, two-level spa features Middle Eastern design details throughout. Guests enter the spa through a portal of Macassar ebony into an entry fashioned after a Moroccan courtyard and graced by a fountain carved from Calacatta gold marble. Other highlights include Assyrian-shaped ceilings tiled in Capiz shells, woven-mesh chandeliers of nickel and
OTTOMan OpulEnCE
continued on page 84
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december 2010 • www.americanspamag.com • american spa 83
Middle Eastern influences abound at the spa, in both the
decadent accents (opposite) and in the exotic hammam.
84 american spa • www.americanspamag.com • DecemBer 2010
crystal, and most-notably, men’s and women’s hammams fashioned in the style of those in Turkey and Morocco. “Our spa is unique in the fact that we are only the second in the U.S. to offer authentic Turkish/Moroccan style hammams,” says Leigh Smith, director of spa operations. “It allows our guests to experience a sense of well-being that most have not had the chance to try. Ivanka Trump was the real inspiration for the hammam, having experienced it firsthand during her travels to Turkey. She instantly loved the way it made her skin feel rejuvenated and silky smooth and wanted more people to be able to experience it.”
With this mission in mind, DiGuiseppe Archi-tect principal and owner Anthony J. DiGuiseppe, AIA, RIBA, started researching the hammams of Turkey and Morocco and teamed with Hammam Consultants, a company that specializes in creating classic hammams and Turkish baths. “We wanted to create a modern, soothing, and calming environ-ment that fulfills all the operational requirements of a five-star spa, while providing the level of quality that all Trump properties are known for in the finishes,” says DiGuiseppe. “The main emphasis was to introduce the hammam feature and follow through with influences of Turkey and Morocco in the artwork, shapes, and feeling. We researched the right way hammans were heated and the way the treatments were done to provide the same experi-ence as one would feel in a temple designed by famed Turkish architect Sinan in 16th-century Istanbul, but obviously on a smaller scale.”
According to Smith, the goal was achieved with gusto, and guests are flocking to sign up for either the Turkish Hammam ($100, 45 minutes) or the Moroccan Hammam ($160, 75 minutes), both of which include the guidance of a dedicated Hammam Attaché. The Turkish Hammam treat-ment features an oil-based castile soap applied with a traditional handmade Kessa mitt while the spa-goer lies on a heated belly stone of Calacatta marble. The Moroccan Hammam treatment incorporates authentic Moroccan black soap in a full-body exfoliation, followed by a detoxifying warm rhassoul clay application. Beyond the ham-mam, Trump SoHo guests can also enjoy various other Middle Eastern-inspired treatments in one of the spa’s nine treatment rooms, including the Balancing Ayurvedic Massage ($160, 60 minutes;
continued from page 82
clockwise: In warm months, guests can enjoy the outdoor pool; imported marble is used throughout the spa; guests are welcomed to the spa via an entryway that emulates a Moroccan courtyard.
www.downmagaz.com
The Spa aT Trump (New York City)SPA DIRECTOR: Leigh SmithOPENED: August 2010
CLIeNT BaSe65% female, 35% male
SpaCe11,000 square feet; 11 treatment rooms plus two hammams
OFFerINGSaromatherapy, body treatments, chromatherapy, cosmetic dentistry (teeth whitening), couples’ treatments, facials, fitness, hair and scalp treatments, hammam, hand and foot treatments, LED therapy, makeup application, massage, microdermabrasion, nailcare, outdoor treatments, prenatal services, reflexology, salon services, waxing SIGNaTure SerVICeTurkish Hammam ($100, 45 minutes)
mOST eXpeNSIVe OFFerINGSSoul to Soul Body Massage ($350 per couple, 90 minutes) and the Ultimate Kate Facial ($350, 90 minutes)
prODuCT LINeSAlexa Rodolfo, Arimino, Deborah Lippmann, Kate Somerville, Germaine de Cappuccini, Gewohl, La Bella Donna, Milbon, Macadamia Natural Oil, OPI, Shiffa, Tara Spa Therapy, SweetSpot Labs, Velectra Paramount Paris
eQuIpmeNTDesign for Leisure, Design X, Electric Mirror, Hammam Consultants/Wellworks, Living Earth Crafts, Majestic International, OKA b., Spa Biz, Technogym, Universal Companies
arChITeCT aND INTerIOr DeSIGNerDiGuiseppe Architect (New York City)
Spa CONSuLTaNTWTS International (Silver Springs, MD)
$235, 90 minutes), Shirodhara ($120, 30 minutes), Threading (starting at $35), and Henna body art applications (prices vary based on area, size, and design).
Still, aficionados of The Spa at Trump brand will find their tried-and-true favorites available, as well. Every moment of the SoHo spa experience caters to the individual guest’s desires, expressed through a Trump Personal Intention: Balance, Calm, Heal, Purify, or Revitalize. For each intention, there is a cor-responding Trump Signature Gemstone Spa Treatment featuring Shiffa’s precious gemstone-infused oils, including diamonds for balance, emeralds to purify, rubies to revitalize, and sapphires to calm and heal. Spa-goers also benefit from the personalized services of a Trump Spa Attaché, who guides them through each step of the experience. An exclusive arrangement with Somerville brings her skincare products and treatments to the spa, including the Ultimate Kate Facial ($350, 90 minutes), a hydrating oxygen treatment that uses skin-plumping dermal boosters followed by Somerville’s Dermalucent light therapy. Rounding out the menu is an array of massages; sauna and steam rituals; facials, including two exclusively for men; hair, hand and foot therapies; and salon services. The spa also offers a number of spots to relax pre- and post-service, including cozy relaxation lounges and a 6,000-square-foot landscaped outdoor space with comfy lounges, private cabanas, a Bocce court, an outdoor pool, and Bar d’Eau, where guests can nosh on gourmet snacks and enjoy an alfresco cocktail while enjoying views of downtown Manhattan.
Since opening, the spa has been making headlines and garnering the attention of Big Apple spa-goers, but Smith and her team of 28 are still working hard to promote the spa and introduce the hammam to the American marketplace. Hotel guests receive key card inserts and monthly spa pro-motions upon arrival, and during the month of September, a complimentary 30-minute Turkish Hammam was offered with the first booking of any 60-minute-or-longer face or body treatment. “We have also been reaching out to area corporations and businesses to offer incentives to book treatments,” says Smith. “We continue to offer value-added services, like a complimentary hammam treatment with a guest’s first service.”
As for Ivanka, she’s thrilled with both the new spa and the hip hotel overall. “The Spa at Trump at Trump SoHo is the ultimate urban retreat, providing relaxation and rejuve-nation from the busy city,” she says. “From the decor to the treatments, guests can enjoy a rare and authentic experience inspired by my travels throughout the Middle East.” ■
pictured: Several treatment rooms offer views of the
landscaped outdoor space. below: the locker rooms are
outfitted with luxe amenities.
86 american spa • www.americanspamag.com • DecemBer 2010
Built using the tenets of Mayan Sacred Geometry, the spa’s front door points east to ensure a positive energy flow.
www.downmagaz.com
DECEMBER 2010 • www.aMERiCanspaMag.CoM • aMERiCan spa 87
or centuries, Mexico’s Yucatan Peninsula has been the hub of the Mayan culture, par-ticularly in the Riviera Maya. Along with being a sacred region—Tulum, famed site of the ancient Mayan temple of the sun, is just one of the many landmarks—it also boasts some of the world’s
most glorious beaches and breathtaking landscapes. As such, a host of Mayan-themed spas and resorts that cater to guests who are looking for both luxury and authenticity have cropped up in the area in recent years. But there is one place where the spirit of the region has been celebrated for more than 30 years. Painstakingly crafted by Mexico City architect Jose Luis Moreno, who purchased the unspoiled land in 1976, Maroma Riviera Maya (Quintana Roo, Mexico) has evolved from being a cozy beach plantation for
the Moreno family into a 65-suite retreat that is now part of the Orient-Express collection of distinctive and lavish escapes.
The 500-acre resort is made up of hacienda-style buildings that are nestled amid 25 beachfront acres and connected by stone walkways that wind through the jungle. The buildings are fashioned from local materials, including thatched roofs made with native palm tree leaves, white-stone flooring embedded with shell fossils, stone quarried in Merida (the Yucatan’s old Hispanic capital), and bamboo harvested from the property. But nowhere is the spirit of the Mayan people more distinct than in Kinan
Spa, a 7,000-square-foot haven that was crafted by the same family of Mayan stonemasons who have been creating Maroma for more than three decades. “The hotel and spa share design
Mayanthe
MystiqueRegional traditions come alive at a luxurious spa retreat in Mexico’s Riviera Maya.
WRITTEN BY JULIE KELLER
F
continued on page 88
88 american spa • www.americanspamag.com • DecemBer 2010
characteristics of white and cream stucco and accents using local materials—both have a calming and peaceful aesthetic conducive to unwinding for a spa treatment, laying on a beach, or lounging in a guest suite,” says spa director Alejandro Leo.
The spa was created to provide guests with Mayan healing using a modern approach. Kinan itself is the Mayan word used to describe the energy of the sun. In addition, the entire facility was created with Maya Sacred Geometry in mind—each building and treatment room has been aligned with the stars to ensure positive energy flow so the body, mind, and spirit are in harmony. The front door points directly east, as do the treatment rooms, which are each named after a different god or goddess. The massage beds are placed so that the guests’ heads are in a western position looking toward the east (representing new beginnings). The relaxation rooms point to the north (representing the earth and grounding). The spa also features a Flor de la Vida (Flower of Life) pool, which is used for both relaxation and Janzu ($105, 45 minutes) water massage. The flower of life symbol, which is incorporated into the design of the pool, is considered sacred among many cultures around the world. These cultures believe that the symbol can be found in all the
building blocks of the universe and is often used as a metaphor for the connectedness of all life and spirit within the universe.
The treatment menu was designed with both the spiritual and everyday spa-goers in mind. It is chock-ful of both traditional and Mayan-themed treatments, many of which incorporate regional customs and ingredients, as well as products from Epicuren, Primavera Life, Yon-Ka Paris, and Sak-Po, a local line of skin- and bodycare products, among other lines. The Purifying Body Kinku ($250, 1 hour 40 minutes), for example, includes a scrub
made with cucumber, tamarind, and golden corn, which was once used as an offering to Mayan gods because it was considered pure and sacred. Next, a ginger, long pepper, and clove mask is applied, and guests are enveloped in banana leaves as the ingredients penetrate and work to draw out toxins. A detoxifying massage concludes the treatment.
Guests can also experience healthy Yucatan cuisine, either at the spa’s adjacent open-air Cilantro café or in their rooms. A popular tonic is the Mayan Chaya with pineapple and cucum-ber. Grown naturally in the area, chaya absorbs its high mineral content from the region’s rich limestone earth. For centuries, the Mayans have
continued from page 87
continued on page 90
“The spa was created to provide
guests with Mayan
healing using a modern
approach.”
Several areas of the spa offer picturesque
views of the lush surrounding jungle.
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90 american spa • www.americanspamag.com • DecemBer 2010
Kinan Spa (Quintana Roo, Mexico)Owners: Orient-Express Hotelsspa DirectOr: Alejandro LeoOpeneD: March 2005
CLiEnT BaSE65% female, 35% maleMOst representeD cOUntries:
U.S., Europe, Mexico
SpaCE7,000 square feet;9 treatment rooms
OFFERinGS aromatherapy, body treatments, couples’ treatments, ear candling, energy work, facials, fitness, hair and scalp treatments, hand and foot treatments, makeup application, massage, guided meditation, nailcare, nutrition consultation, outdoor treatments, prenatal services, reflexology, salon services, sunless tanning, sweat lodge, tai chi, waxing, yoga
SiGnaTURE SERViCEKinan Ritual ($345, 2 hours), which includes a wrap using local herbs, a full-body salt and honey exfoliation, and a four-handed massage
MOST EXpEnSiVE OFFERinGAphrodisiac’s Chocolate Invigoration ($450 for two, 2 hours), which is a couples’ treatment that includes a full-body cocoa exfoliation, a chocolate massage, and a rubdown with chocolate- and coconut-scented cream
pRODUCTSEpicuren, Gewhol, Hampton Sun, Korres, Lancaster, Malibu, OPI, Paul Mitchell, Primavera Life, Sak-Po, Yon-Ka Paris
EQUipMEnTBeyond Yoga, Cybex, Emerald Spa Software, Living Earth Crafts, ZENsei
aRCHiTECTJose Luis Moreno, the original owner of Maroma (Mexico City)
used this spinach-like plant as a source of calcium, iron, and protein, and Kinan Spa guests can now take advantage of this nutritious treat either pre- or post-treatment.
But this is just a sampling of the many Mayan service options and amenities available at Kinan Spa. According to Leo, no matter which treatment a guest selects, he or she will receive unparalleled service and an unforgettable experience, thanks to his team of 20 full-time staff members, many of whom are descendants of the ancient Maya who originally called the area home. “They are very special,” he says. “Most of them have been working here since the spa opened, so they were part of the project and feel the spa like a piece of their heart, and you can see that reflected in every treatment they create.”
There is one team member, temazcalera Nancy Aguila, who makes a particular impact on guests, thanks to her involvement in another one of Maroma’s authentic Mayan encounters—the Temazcal ($120, 90 minutes). Conducted at dusk in a small pyramidal structure on the south end of Maroma’s beach, the experience involves a type of sweat lodge in which heated lava rocks brought from the Popocatepetl and Ajusco volcanoes in Mexico City are doused with herb-infused water to create aromatic and healing steam that works to detoxify the body. Aguila leads guests through a series of chants and meditation, and guests often report seeing visions, which Aguila later interprets. Guests are also nourished during the treatment by nibbling on fresh fruit and slathering their bodies with enriched mineral mud. After the mud dries and the sun sets, guests are taken to the sea for a cooling plunge that symbolizes a rebirth. “The Temazcal represents the mother earth’s womb, and the ritual helps participants feel reborn and free,” says Leo. “The Mayans used it for physical, emotional, mental, and spiritual healing and cleansing, and our experience is very similar to theirs but is performed in a shorter time to make it comfortable for the guest.” The Temazcal is one of the property’s most popular offerings, even attracting high-profile guests like Tony Blair, Ernesto Zedillo (the former president of Mexico), Sharon Stone, and Minnie Driver.
Though, like the Temazcal itself, Kinan Spa’s treatments are steeped in tradition, Leo says he and his team are looking forward to the future and to bringing new ideas, projects, and more to their clients while keeping the spa’s history in mind. After all, he says, “Kinan Spa is characteristically authentic, allowing for a unique blend of modern, full-service spa offerings in a rustic Mayan surrounding.” ■
continued from page 88
clockwise: The treatment rooms are named after gods and goddesses; guests can experience an authentic sweat lodge experience in the
Temazcal; candles light the spa and resort at dusk; the couple’s Aphrodisiac’s Chocolate
Invigoration is a romantic signature service.
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DECEMBER 2010 • www.aMERiCanspaMag.CoM • aMERiCan spa 93
Company: pevonia BotanicaProduct: Ligne Tropicale De-aging Body Balm is a rich and creamy body lotion formulated with anti-aging tropical fruit extracts, collagen, elastin polypeptides, pomegranate extract, and shea butter. The balm is available in Mango-passion or papaya-pineapple.Phone: (800) pEVoniaWebsite: www.pevonia.com
Company: glyMed plusProduct: 5-Berry pigment Control peel features the anti-aging benefits of five natural berries, including bearberry, blackberry, blueberry, cranberry, and raspberry, as well as licorice extract to gently modify and brighten skin, increase cellular turnover, and promote collagen production.Phone: (800) 676-9667Website: www.glymedplus.com
Company: Jane iredale – The skincare MakeupProduct: Eye steppes are customized eyeshadow compacts designed for green, blue, or brown eyes. Each compact—goBlue, goBrown, and gogreen—features five shades that complement any shade of eye color and a mirror for easy and convenient application. Phone: (800) 762-1132Website: www.janeiredale.com
Company: Deserving ThymeProduct: Brown sugar Body scrub is infused with brown sugar, essential oils, and the natural oils of sweet almond, apricot kernel, jojoba, and evening primrose to help leave skin smooth, soft, and refreshed.Phone: (888) 468-4963Website: www.deservingthyme.com
Company: guinotProduct: acti-Rides Flash wrinkle Eraser Face system helps restore skin’s suppleness by supporting the dermis underneath the wrinkles. it also helps stimulate the production of elastin fibers, restoring density to the dermal layer and reinforcing the network of elastic fibers. Phone: (800) 523-1030Website: www.guinotusa.com
Company: LashemProduct: Measurable Difference Lash gel is a lash-enhancing formula that promotes healthier, longer, and fuller lashes. it contains natural ingredients, such as cucumber fruit extract to calm and hydrate the skin, green tea leaf extract to soothe the lashes, vitamin B to add moisture, and wheat protein to add luster and shine. Phone: (800) 710-0915Website: www.lashem.com
Company: Eau Thermale avèneProduct: Cleanance Mask contains kaolin clay to absorb excess oil and rounded microbeads to gently slough off dry, dead skin cells. This mask also helps reduce acne and minimize the appearance of pores.Phone: (866) 412-8363Website: www.aveneusa.com
Company: JurliqueProduct: Herbal Recovery Eye Cream is a lightweight formula that contains a blend of herbs and australian native flowers that work to brighten, hydrate, and revitalize the delicate skin around the eye area. it also helps nurture and protect skin from free radicals and environmental aggressors. Phone: (800) 854-1110Website: www.jurlique.com
spotlight Take a look at this month’s editors’ picks.written by nicole altavilla
94 american spa • www.americanspamag.com • DecemBer 2010
spotlight
Company: cnDProduct: earth warming scrub is a water-activated foot scrub that contains citric acid, evening primrose oil, grapeseed oil, raw cane sugar, and vitamins a and e to exfoliate and soothe the skin. Phone: (800) 700-4939Website: www.cnd.com
Company: LexliProduct: aloe-Based moisture intensifier serum helps minimize the appearance of fine lines and wrinkles while encouraging healthy cellular turnover. it can be used on the eye area, as well as on any dehydrated area of the skin. Phone: (877) 893-3417Website: www.lexli.com
Company: pevonia equipmentProduct: aquascape Dry Hydrotherapy system offers clients a de-stressing treatment without coming in direct contact with water. This system utilizes the absence of gravity within a full-body water massage to help relax the mind and ease tension and stress. what’s more, soothing chromatherapy helps eliminate mental fatigue.Phone: (866) 698-6580Website: www.pevoniaequipment.com
Company: aromafloriaProduct: Healing waters consists of five eco-friendly products that purify, pamper, and polish skin. They are lightly fragranced with a refreshing, floral citrus scent and are formulated with blends of marine botanicals combined with antioxidants, essential oils, and plant extracts. The range includes Body mineral Bath Treatment, Body smoothing Treatment, Body purifying Treatment, Body exfoliating Treatment, and Body Firming Treatment. Phone: (800) 424-0034Website: www.aromafloria.com
Company: Lavera naturkosmetikProduct: calendula cleansing gel is a gentle foaming formula that removes makeup and impurities without drying skin. it contains extracts of calendula, mallow, and witch hazel to tone skin and help balance oil production.Phone: (877) 528-3727Website: www.lavera.com
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spotlight
Company: FiX malibu skincareProduct: immaculate complexion smoothing serum contains the amino acid ergothionene and vitamins a, c, and e to brighten and smooth the skin, improve skin’s collagen content, decrease UV-induced pigmentation, and smooth surface texture.Phone: (310) 456-5350Website: www.fixmalibu.com
Company: phytomerProduct: complete reshaping Body care contains blue algae and marine spring water to help reshape the figure and reduce the appearance of cellulite. Phone: (800) 227-8051Website: www.phytomerusa.com
Company: Your name professional BrandsProduct: instant skin smoother is a dual-purpose mineral cleanser that detoxifies and energizes skin with black volcanic sand. it also contains marine water to help balance skin’s moisture and minerals to help boost cell regeneration for increased elasticity. Phone: (800) 221-3071Website: www.yournamepro.com
Company: KneippProduct: pure Bliss Bath contains natural essential oils of hemp to nourish the skin and leave it feeling soft and smooth and red poppy to relax the mind and body. Phone: (800) 937-4372Website: www.kneippus.com
Company: organic male om4Product: Vitamin a regulating serum helps smooth and clear male skin with horsetail to nourish and soothe, rosehip to calm skin irritations, antioxidant-rich violet to help clear minor imperfections, and vitamins a, B, and c to heal and protect the skin and reduce fine lines.Phone: (877) 898-maLeWebsite: www.om4men.com
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spotlight
Company: colorescienceProduct: sheer créme Foundations provide a lightweight tint while evening out skintone, smoothing texture, and camouflaging imperfections. available in eight shades, this foundation contains milk lipids to hydrate skin, red marine algae to balance oils in the skin, and vitamins a, c, and e to moisturize, nourish, and fight free radicals.Phone: (866) 426-5673Website: www.colorescience.com
Company: nohonaProduct: organic extra Virgin coconut oil is a topical treatment oil for skin and hair that is derived from 100 percent pure and organic coconut oil. This oil can be used on the skin as an all-over body moisturizer, a bath and massage oil, a facial moisturizer for dry skin, an eye makeup remover, a hair conditioning treatment, a nail and cuticle treament, and a lip balm. Phone: (800) 997-7916Website: www.nohonaproducts.com
Company: FarmHouse FreshProduct: Hello Yellow shea Butter offers deep hydration and moisture to dry skin. Featuring a light vanilla and citrus scent, this cream contains a blend of aloe, cocoa butter, jojoba seed oil, shea butter, soybean oil, and vitamins a and e to soften and soothe skin, retain moisture, and help improve skin’s elasticity.Phone: (888) 773-9626Website: www.farmhousefreshgoods.com
Company: earthliteProduct: Zenvi sound cushion is a crescent headrest cushion for massage and spa treatment tables that delivers state-of-the-art sound immersion utilizing only a basic ipod, cell phone, or portable audio device. The design includes a concealed side pocket to house portable audio devices, and embedded flat-panel speakers are surrounded with four inches of multi-layer, high-density foam wrapped in soft, yet durable, natursoft upholstery for superior comfort and support.Phone: (800) 872-0560Website: www.earthlite.com
Company: whishProduct: Three whishes Body Butter is a rich, ultra-moisturizing cream that restores lost collagen and firms skin with organic seaweed extract. it also contains organic rice bran oil, organic raspberry and shea butters, and features a lavender scent known for reducing stress, instilling calm, and promoting sleep. Phone: (888) 559-4474Website: www.whishbody.com
Hale
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For More Information Call: 1 800 951 7005
Email Us: [email protected]
Visit Us: www.halecosmeceuticals.com
Hale Cosmeceuticals
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100 american spa • www.americanspamag.com • DecemBer 2010
spotlight
Company: g.m. collinProduct: The men skin care Line was designed to purify, energize, revitalize, and protect men’s skin. The line consists of Detoxifying gel cleanser, smooth shaving gel, after shave cooling mist, intense Hydrating cream, and anti-aging revitalizing cream. Phone: (800) 341-1531Website: www.gmcollin.com
Company: oxygen BiotherapeuticsProduct: Dermacyte oxygen concentrate delivers oxygen to the skin, which helps reduce the appearance of blemishes, fine lines, and wrinkles and brightens, smoothes, and hydrates the complexion, leaving it refreshed and radiant.Phone: (919) 806-4530Website: www.oxybiomed.com
Company: Becca cosmeticsProduct: High-Tech precision Tweezers feature an ergonomic design to remove even the shortest hairs without nipping the skin. also, the durable, matte-finish polymer tips provide high-stability performance. Phone: (415) 553-8972Website: www.beccacosmetics.com
Company: ole HenriksenProduct: Truth is in the eyes is an all-in-one peel that contains an active complex of purified soy, rice peptides, and yeast protein to improve dark circles, delay visible signs of aging, improve microcirculation, and strengthen collagen and elastin in the eye area. Phone: (800) 327-0331Website: www.olehenriksen.com
Company: repêchageProduct: sea spa Body care Travel collection features four travel-sized products that help skin retain its natural moisture, leaving it silky and smooth. The collection consists of seaweed Body cream, sea spa Body wash, sea spa Foot cream, and sea spa Hand cream. Phone: (800) 248-sKinWebsite: www.repechage.com
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a d v e r t i s e m e n t
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To showcase your product in SpaShop call DeDe DeMoss at 505.232.9593
Exceeding your clients’ expectations while driving your sales and profits is Deserving Thyme’s focus every day. Natural-based body and massage products containing therapeutic-grade aromatherapy essential oils, natural plant + fruit extracts and skin-loving vitamins. Products contain no synthetic colours and are never tested on animals.Program includes:
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Looking for ways to GO GREEN? Continental E-Series commercial-grade washer-extractors and dryers are better for your laundry and the environment. When compared to most top-load washers, E-Series Washers offer much greater capacity yet consume up to 57 percent less water per load–slashing your utility costs. They are easily installed and are backed by a 5/3-year manufacturer’s warranty.
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FOR mORE iNFORmatiON, cONtact: DeDe DeMossPhone: 505-232-9593Email: [email protected]
Qualified Buyers from across the spa industry go to American Spa when they’re looking for the latest trends.
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DECEMBER 2010 • www.aMERiCanspaMag.CoM • aMERiCan spa 103
Industry News written by nicole altavilla
ESPA FoundEr HonorEd by QuEEnSusan Harmsworth, CEO and founder of ESPA, was among the names recognized as part of the Queen’s Birthday Honors List 2010 for her outstanding services in the spa and beauty industry. She now holds the title of Most Excellent Order of the British Empire (MBE). ●
Six Senses Destination Relaunches as Six Senses SanctuarySix Senses Resorts & Spas changed the name of its Six Senses Destination Spa Phuket (Thailand) to Six Senses Sanctuary
Phuket. This is the first part of a wider company rebranding for Six Senses, to be unveiled in full next year. The new name cap-tures the spa’s core purpose of delivering integrated wellness experiences along with peace, tranquility, fitness, and well-being in a stress-free, idyllic environment. The spa programs at Six Senses Sanctuary Phuket combine innovative and ancient holistic treatments, healthy organic cuisine, and a wide range of wellness activities. Six Senses Sanctuary delivers results-oriented therapies while helping guests make sustainable changes toward healthier lifestyles, encouraging them to gain perspective on their well-being, and providing them with knowledge and practical tools so they can avoid the need for remedies and maintain good health. It has also introduced several changes to the spa, including the traditional fisheterian and raw foods spa cuisine will be supplemented by organic and lean meat; guests can now enjoy bio-dynamic and organic wines and champagnes throughout the day; the age limit for entrance to the spa is now 12 years old; and television sets will be available in villas and provided on request prior to guests’ arrival. ●
Six Senses Destinaton Spa Phuket changed its
name to fully capture its core purpose.
Industry News
GramercyOne Launches to Expand SpaBooker’s BusinessGramercyOne, LLC recently launched to expand SpaBooker’s business management and marketing platform and to service its increasingly growing spa market share. It will create a suite of Booker brands with customized functionality for clients in a number of different verticals including spas, salons, fitness centers, integrated health and medical practices, hospitality, and activity-based businesses. The platform provides the technical functionality and integrated marketing capabilities businesses need, including real-time mobile and online booking for appointments and classes; social media integration with Facebook and Twitter that enables viral marketing of promotions and fills last-minute cancellations; and a group buying and deal site promotion engine that generates targeted offers for specific times, services, and discounts, enabling marketing of off-peak appointments and services. Says Pete Ellis, CEO of SpaFinder and chairman of GramercyOne, “As more spas and non-spa-related businesses approached us to license the product, we decided to maximize its potential by creating a new company, GramercyOne, to develop and commercialize market specific Booker products.” ●
TAC PresenTs Chinese Version of reserVATion AssisTAnTTAC released its Spa & Activity Software Reservation Assistant program in simplified Chinese. The software is now available in 16 different languages. “In a day-to-day environment, this can mean that a therapist or a trainer uses Reser-vation Assistant in Chinese, while receptionists and managers access the system using English or any other language,” says Thomas Roessler, managing director of TAC. ●
www.downmagaz.com
Shortcuts Receives Reports of Online Booking GrowthMien Salon Spa in Australia revealed to Shortcuts Salon & Spa Software that more than 40 percent of its online appointments are booked after the business is closed and that 10 percent of its appointments are booked using the Shortcuts Salon & Spa BookME online booking application. “Shortcuts has seen a tremendous growth in not only our clients utilizing this technol-ogy but also with the spa’s clients really embracing the convenient method for booking their appointments,” says Paul Tate, CEO of North America for Shortcuts. “We are seeing 10 percent average growth each month in the number of appointments made through BookME, as well as its accompany-ing Facebook application.” ●
technology
The Spa/Salon Manager Announces Customized ArtworkThe Spa/Salon Manager announced a new feature, which creates customized artwork for email marketing. This new program provides artwork customized with a business’s logo and personalized message. Businesses can choose from several categories, including back to school, seasonal holidays, and specials for services including haircuts, color, massages, and pedicures. ●
pho
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technology
SASSIkeptmy
dreamalive!”
“
“For as long as I canremember, I’ve wanted toown my own salon. I’veworked hard every step ofthe way, and now havea very successful business.However, a few yearsago, my dream wasalmosted compromised.”
“I found out the hard way, that as beauty is subjective, liability coverageis a necessity. Thanks to SASSITM, my dream is still alive and going strong.”
Since 1926, SASSI has offered industry expertise in professional liabilityand general liability insurance for Salons, Spa Professionals, BarberShops, Beauty Schools and Electrologists. Plus, an in-house claims unitto minimize fraudulent claims against you.
Contact SASSI today at 888-823-9380 or visitwww.SASSIAGENCY.com.
Salon & Spa Specialty InsuranceFormerly known as HAIRDRESSERS AGENCY
106 american spa • december 2010
Industry News
Salon Iris Releases Remote Access SiteSalon Iris software released its Remote Access site at LiveAccess.com, which allows users to access the software’s features from any computer, smart phone, or mobile device with a web browser or internet access. Users can view the appointment book, add or edit appointments, add new clients, view client formula history, view product information, and run personal totals reports. Says Christianna Jackson, vice president of CMJ Designs, makers of Salon Iris, “Owners of spas and salons like to access these features from home or to check in while they are on vacation." ●
Millennium Launches New Home PageMillennium by Harms Software Inc.
recently launched a new homepage on its website that a l lows beauty professionals to subscribe to Millen-nium Juice, the company’s newsletter; view the latest participants of the Millennium Be-Cause; share ideas on the blog; and submit Be-Cause stories. “Uniting the beauty industry is extremely important to me,” says John Harms , CEO of Millennium. “There are people in this industry doing incredible things by thinking outside the box. We want to recognize these people by sharing their ideas and experiences.” ●
ProSoLutioNS AddS Mercury’S trANSeNtryProSolutions Software added Mercury Payment Systems’s Tr a n S ent r y appl ic at ion to enhance its system and solve challenges and issues. The pro-gram supports credit, PIN debit, and MercuryGift card process-ing and removes ProSolutions Software v. 8.2 from the scope of Payment Application Data Security Standard (PA-DSS) compliance by only collecting the non-sensitive data necessary to perform payment transac-tions. Once a transaction is ready for tender, TranSentry captures the transaction and initiates the swipe or manual entry of the card information using its own secure applica-tion. TranSentry then securely transmits the transaction to Mercury’s network. ●
www.downmagaz.com
Spa Conference & ExpoMIDWEST
Produced By:
Co-located with:
Presented By:
March 12–14, 2011McCormick Place West, Chicago
www.FaceandBody.com
RECEIVE UPDATES
On Your Mobile Phone!
Text signup to
312-380-0081
clockwise from top left: Jennifer Di Francesco, Erika Johnson, Jamie Costa, Cherie Lininger
december 2010 • www.americanspamag.com • american spa 107
Industry News
People on the MoveChateau On the Lake Resort & Spa (Branson, MO) named Heidi Clark spa director of its Spa Chateau. In this position, Clark will be responsible for overseeing all spa operations and staff.
Hyatt Grand Champions Resort, Villas and Spa (Indian Wells, CA) appointed Jennifer Di Francesco as spa director of Agua Serena Spa.
The Peabody Orlando (FL) announced the appointment of Erika Johnson as spa director for the hotel ’s new 22,000-square-foot Spa at the Peabody.
Trump International Hotel & Tower Chicago announced the appointment of Cherie Lininger as director of The
Spa at Trump. She previously served as spa director of the Avani Spa at The Abbey Resort (Lake Geneva, WI).
The Whiteface Lodge (Lake Placid, NY) named Jamie
Costa spa director of The Spa at Whiteface Lodge.
Aveda named Pascal Bordat vice president of Aveda research and development/Estée Lauder botanica l technology. ●
people
SunFX America, one of the USA’s leading Sunless Tanning and Beauty Companies has been experiencing high growth in the last two years, despite a depressed economy. With many new SunFX products and ongoing research and development, SunFX America is set to continue to expand its interests throughout the USA and also into other exciting territories including Canada and South America.
To continue this growth, and to oversee this greater market penetration, SunFX America is seeking the services of a professional and dynamic person to join its team as DIRECTOR OF SALES/COMPANY MANAGER.
This person will work closely with SunFX head offi ce in Australia and will be directly involved in implementing marketing and expansion strategies for SunFX products in the USA. The successful applicant will also oversee the management of its already successful team of sales people and offi ce staff, and to ensure the ongoing effi ciency of the offi ce and warehouse.
A generous salary is offered along with performance bonuses. SunFX America will also offer to reward any expansion and hard work with the exciting and lucrative opportunity to profi t share in the company. This will be a fi tting reward for the applicant who will work hard to steer the company to even greater success.
Professional and Management experience in the Beauty and Spa Industry is preferred, however we will consider all applications with interest and respect.
Please email your application and résumé to Mark Robson, CEO of SunFX Head Offi ce in Australia at [email protected]. Applications close as of December 15th, 2010.
Director of Sales/Company ManagerP R O F E S S I O N A L O P P O R T U N I T Y
www.downmagaz.com
advertising resources deceMBer 2010
company phone website pGAdvanced Microderm 877.763.4861 www.advancedmicroderm.com 43Altair Instruments 805.388.8503 www.newapeelpetite.com 104Allured Publishing 312.380.0081 www.faceandbody.com 107American Int’l Industries 800.621.9585 www.aiibeauty.com 48Aromatherapy Associates 972.334.0923 www.aromatherapyassociates.com 45Becca Cosmetics Inc 415.553.8972 www.beccacosmetics.com 41Bioelements 800.433.6650 www.bioelements.com 5,46Biotone 800.445.6457 www.biotone.com 69Clear My Head 937.847.2222 www.clearmyhead.com 94Conair Corporation 800.366.5391 www.satinsmooth.com 6-7Continental Girbau, Inc. 800.256.1073 www.continentalgirbau.com/salons&spas 102Darphin 800.540.4151 www.darphin.com 19Deserving Thyme 888.468.4963 www.derservingthyme.com 102Duri Cosmetics 800.724.2216 www.duri.com 80Eminence Organic Skincare 888.747.6342 www.eminenceorganics.com 2-3,47GlyMed Plus, Inc. 800.676.9667 www.glymedplus.com 32Hale Cosmeceuticals 800.951.7005 www.halecosmeceuticals.com 98Image Skincare 800.796.SKIN (7456) www.imageskincare.com 72IONITHERMIE US 515.418.9834 www.ionithermieus.com 75Jane Iredale 800.762.1132 www.janeiredale.com COV4Living Earth Crafts 800.358.8292 www.livingearthcrafts.com 21,49Lockers (Salsbury) 800.LOCKERS www.lockers.com 10Medfurniture 800.773.8378 www.medfurniture.com 71Milady/Cengage 800.998.7498 x2700 www.milady.cengage.com 89Milano Software 800.667.1596 www.milanosoftware.com 105Millennium by Harms Software Inc 888.813.2141 www.harms-software.com 50,77Mother Earth 866.584.7727 www.motherearthmassage.com 23New Life Systems 800.852.3082 www.newlifesystems.com 99Noel Asmar Uniforms 800.772.1408 www.spauniforms.com 31,58Novalash 866.430.1261 www.novalash.com 51,102Organic Male 877.898.MALE (6253) www.om4men.com 91OxygenBiotherapeutics 919.806.4417 www.buydermacyte.com 31Panaram/Towl USA 800.872.8695 www.usatowl.com 96Pedicure Bowls 800.SPA.1408 www.PedicureBowls.com 65Pevonia Botanica 800.PEVONIA www.pevonia.com COV2-1, 52-53Prima Fleur 415.455.0957 www.primafleur.com 100Priverus Software 866.488.9332 www.priverus.com 101Professional Beauty Assoc 800.468.2274 www.probeauty.org 60-61Revitalash/Athena Cosmetics 877.909.LASH (5274) www.revitalash.com 54,79RapidLash 877.760.6677 www.tryrapidlash.com 67SASSI-Salon & Spa Speciality Insurance 888.823.9380 www.sassiagency.com 106Silhouet-Tone Ltd 800.552.0418 www.silhouet-tone.com 55Simply Sensual Cosmetics 800.497.7749 www.simplysensualcosmetics.com 62Sonya Dakar 877.727.6692 www.sonyadakar.com 13Spa de Soleil 800.266.9506 www.spadesoleil.com 97Spa Uniforms 800.772.1408 www.spauniforms.com 29,56SpaBooker 888.330.0112 www.spa-booker.com COV3SpaBoom 800.940.0458 www.spaboom.com 8SPAd Sylvia Planning and Design 928.204.2338 www.sylviaspa.com 57SpaRitual 877.SPARITUAL www.sparitual.com 17,25Sun FX 877.580.3900 www.sunfxamerica.com 11,58,108Sunless Inc 888.974.9977 www.sunlessinc.com 95Universal Companies 800.558.5571 www.universalcompanies.com 14,92Yon-Ka Paris 800.533.6276 www.yonkausa.com 9Yum Skin Care 877.YUM.LINE www.yumskincare.com 59
american spa (ISSN# 1523-486X), is published monthly (12 issues per year) by Questex Media Group LLC, 306 West Michigan St. Suite 200 Duluth, MN 55802. One-year subscription rates: $30 in the United States & Possessions; $50 in Canada and Mexico; all other countries $70. Single copies of current issue (prepaid only) $6 in the United States; $8 internationally. Include $6.50 in the U.S. and $10 internationally per order plus $2 per additional copy for postage and handling. For back issues: Single copies $12 in the United States; $16 internationally. Include $6.50 in the U.S. and $10 internationally per order for postage and handling. Periodicals postage paid at Duluth, MN 55806 and additional mailing offices. POSTMASTER: Please send address changes to American Spa, P.O. Box 1267, Skokie, IL 60076-8267. Canadian G.S.T. number: 840 033 278 RT0001. Publications Mail Agreement Number 40017597. Printed in the U.S.A. Subscription inquiries/address changes: toll-free (866) 344-1315 or (847) 763-9594 if outside the U.S. Copyright © 2010 Questex Media Group LLC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical including by photocopy, recording, or information storage and retrieval system, without permission in writing from the publisher. Authorization to photocopy items for internal or personal use, or the internal or personal use of specific clients, is granted by Questex Media Group LLC, for libraries and other users registered with the Copyright Clearance Center (CCC), 222 Rosewood Dr., Danvers, MA 01923, or call (978) 750-8400, fax (978) 750-4470; call for copying beyond that permitted by Sections 107 or 108 of the U.S. Copyright Law. For those not registered with the CCC, send permission request to [email protected], or call (800) 494-9051, ext. 100. Unsolicited manuscripts, photographs, art, and other material will not be returned. Publisher assumes no responsibility for unsolicited manuscripts, photographs, art, and other material.
Market Showcase
110 AMERICAN SPA • DECEMBER 2010
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For almost 15 years, American Spa has been the top choice for spa professionals looking to better their business. American Spa is dedicated to providing timely, must-read information to spa owners, directors and managers. American Spa brings
your advertising message to the industry’s leaders and decision-makers. With more than 1,200 annual ad pages, more manufacturers and distributors choose to advertise in American Spa - making it the #1 publication in the spa industry.
Place your ad today! Contact DeDe DeMoss (505) 232-9593 [email protected]
To Order Call Toll Free877-977-9585
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DECEMBER 2010 • AMERICAN SPA 111
Market Showcase
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When responding to an ad, tell them you saw it in
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96% of Green Book readers infl uence decision making or are the decision makers in their salon*
Advertise today!EAST COAST WEST COASTDeDe DeMoss Kristine Compton505.232.9593 [email protected] [email protected]
* 2010 Green Book Readership Study, conducted May 2010
Green Book is the most comprehensive reference book available to the professional beauty industry
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Green Book is the most comprehensive reference book available to the professional beauty industry
Order your copy today!visit www.greenbook11.com or call 800.669.1668 ext 3750
112 american spa • www.americanspamag.com • DecemBer 2010
Ste p ha n ie Ga i l i ng , MS, CN, is a profes-sional nutritionist and astrologer with more than 16 years of experi-ence. She is the author of Planetary Apoth-ecary: An Astrological Approach to Health and Wellness (Cross-ing Press, 2009) and has covered astrology, dietary supplements, herbs, whole foods, and yoga for various publications. To check out Gailing’s blog, log on to www.planetaryapothecary.com.
Signing Off
SagittarianS love to connect to and
understand the world at large. Whether their travels to a spa take them across the globe or across town, they want to feel as if they are in another destination entirely. Therefore, treatments like the Java Lulur or Shirodhara, which offer the flavor of exotic lands, will intrigue and satisfy the Archer’s quest-seeking nature. With their sign ruling the liver, Sagittarians should opt for services that promote detoxification—herbal wraps, mud treat-ments, and others—and bodywork that focuses on the lower back and thighs, areas in which they carry a lot of tension.
Character Traits• Spirited Upbeat and inspired, Sagittarians are
engaging people with a mission to learn. As such, they may be very inquisitive about the hows and whys of their spa treatments. R
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. astrologer Stephanie Gailing reveals how you can look to the stars for guidance when catering to your clientele.
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• Celebratory The Archer loves life and carries an amazing sense of joie-de-vivre. This may lead to habits of overindulgence, with a spa refuge being motivated by the resultant need to lose weight, detox, and/or relax.
• Optimistic The Archer’s exuberance inspires a spirit that oftentimes knows no bounds. While this is one of their delightful qualities, just watch that it doesn’t translate into their overbooking treatments and then not being able to fulfill their commitments.
Favored Ingredients• Amla A prized ingredient from India that
offers an array of benefits in both skincare and haircare, amla is one of the richest sources of vitamin C and features impressive antibacterial and antioxidant properties.
• Grapefruit With its lively fragrance, grapefruit essential oil is great for energizing a Sagittarius when they need a little lift. It is thought to relieve cellulite that can appear on the thighs, a part of the body ruled by their sign.
Food for Thought• Quinoa The South American grain quinoa can
offer Sagittarians the sustained energy they need for their daily explorations. In addition to being rich in copper, iron, and magnesium, it features a balanced array of amino acids.
• Rooibos Tea Native to South Africa, rooibos (redbush) tea has become very popular in the West in recent years, owing to its incredibly rich concentration of antioxidants.—Stephanie Gailing
Sagittarius11/22-12/21
SAGITTARIuSChARACTeRISTICS: ★ adventurous★ capricious★ dogmatic★ exuberant★ inspired★ Jovial★ Moral★ optimistic★ Philosophical★ versatile★ Wise★ Zealous
www.downmagaz.com
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Blown away by color.Mystikol ™ Powdered Eyeliners from jane iredale
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