American megatrends healthcare solutions

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American Megatrends India (AMI) has the experience, expertise & capabilities to help you innovate and transform your healthcare enterprise. we empower HealthCare Industry with the tools & information that enables the business to be more competitive. Our solutions are designed to help you streamline clinical, financial and operational processes, maximize insight across your healthcare continuum, and achieve your mission to deliver the best patient care possible.

Transcript of American megatrends healthcare solutions

  • 1. Goal of any healthcare institution is to provide better patient care to improve customer retentionand increase the rate of returns. Healthcare System must cope with a transforming business modelwhile meeting the pressures of the industrys regulatory demands. In todays scenario, the ITeffectiveness in patient care is limited & it needs a change. Healthcare institutions should focus onimproving Operational Efficiency to increase customer satisfaction. A solution driven approach should be considered while implementing systems to achieve betterreturns. Discrete systems increase manual work, cost, and maintenance and affects productivity. Allsystems should co-exist and integrate with HIS platform to provide desired returns. New Systemimplementations should integrated with existing setup to provide better returns. Any ITinvestment made should be backed by core business objective to achieve higher ROI.American Megatrends India (AMI) has the experience, expertise & capabilities to help youinnovate and transform your healthcare enterprise. Some of our healthcare solutions are indicatedbelow: Service Excellence Management
  • 2. Service Excellence Management Adapt to streamlined, cost-effective support system for Service ExcellenceAMIs Service Desk provides out of the box solutions for service excellence and grievancemanagement service solution designed to ensure your organization effectively communicates,organizes, tracks and reports the issues that matter the most to you, your employees and yourcustomers. ITIL 4.0 Complaint Service Desk Framework that supports all departments of organization including IT Ticket Creation and Management Automated Email status notifications to users / technicians Workflow Management