10th Annual Case Management and Transitions of Care Conference

Minnesota ChapterMay 10, 2019 | Minneapolis, MN

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A M E R I C A N C A S E M A N A G E M E N T A S S O C I A T I O N

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Brochure last updated April 23, 2019. For the most current information, visit acmaweb.org/mn.

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Collaborate for CareThe ACMA Minnesota Chapter Conference is an opportunity to share knowledge and learn with case management and transitions of care professionals in health care. Gain new strategies and insights when you collaborate for care with your peers. Take advantage of this unique professional development event right in your backyard and improve patient outcomes

Who Should Attend?

• Case managers

• Nurses

• Social workers

• Case management leaders

• Physician Advisors

• Physicians

• Students

What You’ll Get:

• Innovative ideas you can immediately use

• Updates on case management best practices from recognized innovators

• In-depth discussion about the latest health care resources

• Knowledge-sharing with like-minded peers

• Interaction with the latest tools and products in the exhibit hall

• Networking and education with dedicated professionals

Conference Location / Hotel AccommodationsMinneapolis Marriott Northwest7025 Northland Drive NorthMinneapolis, MN 55428Telephone: 763-536-8300

marriott.com/MSPNW

Minneapolis Marriott Northwest is offering a limited number of rooms at a discounted rate of $129 on May 9, 2019, based on availability. To make your online reservation visit ow.ly/GuEf30nhh5j. Reservations must be made by April 18, 2019.

PARKING INFORMATION: Self-parking is complimentary.

Get SOCIAL #ACMAmnFollow us on Twitter, Facebook, YouTube and LinkedIn to get the latest ACMA news, get conference up-dates, discuss important topics with other case management professionals and share your feedback!

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Continuing EducationFulfill your potential with continuing education (CE) hours. While ongoing learning is essential to ensure the best patient care outcomes, it’s also an opportunity for you to explore your own interests or even become a recognized expert in your field. Earn CE hours by attending an ACMA Chapter Conference to meet your license or certification renewal needs and advance your career.

Participants may earn up to the following continuing education (CE) hours:

• 6.0 Nursing Contact Hours (based on 50-minute hour)

• 5.0 Nursing Contact Hours (based on 60-minute hour)

• 5.0 Social Work Contact Hours

• 5.0 ACM

ACM – This CE activity is approved by the American Case Management Association (ACMA) for ACM Certification renewal credits.

Nursing Continuing Education• California Board of Registered Nursing (Provider #CEP 15413)

• District of Columbia Board of Registered Nursing (Provider #50-3523)

• Florida Board of Nursing (Provider #50-3523)

• Georgia Board of Nursing (Provider #50-3523)

Social Work Continuing Education• Florida Board of Clinical Social Work, Marriage & Family Therapy, and Mental Health Counseling

(Provider #50-3523)

• Illinois Department of Professional Regulation (Sponsor #159-000900)

• Maryland Board of Social Work (Board Authorized Sponsor of Category 1 credit hours)

• Minnesota Board of Social Work (Sponsor #CEP-443)

• Texas State Board of Social Worker Examiners (Sponsor #4171)

• New York State Education Department State Board (Sponsor #SW-0486)

Attendees are responsible for verifying that the approving organizations listed above are accepted by their state’s practicing board.

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Conference ScheduleMAY 10, 2019

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7:00 a.m. – 8:00 a.m. Registration and Networking Breakfast with Sponsors & Exhibitors

8:00 a.m. – 8:25 a.m. Welcome Announcements and Chapter Business Meeting

8:30 a.m. – 9:30 a.m. Session 1 | The Exceptional Patient Experience

9:30 a.m. – 10:30 a.m. Networking Break with Sponsors & Exhibitors

10:35 a.m. – 11:35 a.m. Session 2 | Assessing Suicide Risk

11:40 a.m. – 12:40 p.m. Networking Lunch with Sponsors & Exhibitors

12:40 p.m. – 1:00 p.m. Giveaways

1:00 p.m. – 2:00 p.m. Session 3 | Advance Directives, Ethics and Dementia Patients | 1.0 Ethics CEs

2:00 p.m. – 3:00 p.m. Session 4 | Current Child Protection Issues

3:00 p.m. – 3:15 p.m. Break

3:15 p.m. – 4:15 p.m. Session 5 | Processing Feelings and Reactions to a Difficult Case

4:15 p.m. Closing Remarks

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SESSION 1

The Exceptional Patient ExperienceRobin Johnson, BSPatient ExperienceHonorHealthPhoenix, Arizona

SESSION ABSTRACT: The patient experience has become critically important to health care organizations impacting value-based purchasing payments. Patient expectations are evolving and patients are becoming more engaged and educated health care consumers. Case management leaders play an important role in operationalizing their organization’s patient experience strategy. During this session, best practices will be shared with you to address challenges and achieve results.

LEARNING OBJECTIVES:1. Explain the impact of the patient experience on value-based purchasing.2. Describe a practical approach to change by hearing how one organization was able to embed critical aspects related to

the patient experience into health care operations.3. Illustrate a patient-centered culture through focused standardization, training and integrating quality, safety and

evidence-based care to clinical practice.4. Review processes related to the patient experience to case management practice and understand the importance of

leadership accountability sustained success.

SESSION 2

Accessing Suicide RiskDavid Farley, MSW, LICSWPsychotherapist 2 – Crisis Social WorkerHealthEast St. Joseph’s HospitalMinneapolis, Minnesota

SESSION ABSTRACT: In this session, a crisis social worker will share his experiences from years of work conducting crisis assessments in an emergency room setting and illuminate the events that led to him to seek out more in-depth training in suicide assessment. Learn about a research-based clinical approach the speaker adopted in assessing suicide in a hospital setting.

LEARNING OBJECTIVES:1. Identify Thomas Joiner’s three commonalities among people who died of suicide.2. Define thwarted belongingness, burdensomeness and acquired ability to inflict lethal self-harm.3. Discuss the importance of including the role of social media in suicide assessment.

Sessions

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SESSION 3

Advance Directives, Ethics and Dementia Patients | 1.0 Ethics CEsDon Postema, PhDProgram Director of Medical BioethicsHealthPartners – Regions HospitalMinneapolis, Minnesota

SESSION ABSTRACT: In 2015, 47 million people were reported with dementia and the number continues to rise. The extended timeframe spanning the advancing stages of dementia poses challenges for family and caregiver decision making and for health care professionals within the advanced care planning process. During this interactive session, we will explore: Are there limits to what an Advance Healthcare Directive can specify for the future care of a patient with dementia? Can food and water given by hand be declined in advance even though the future demented self may want it?

LEARNING OBJECTIVES:1. Discuss the role of Advance Healthcare Directives in the context of dementia.2. Identify the ethical issues related to precedent autonomy and its clinical and social roles.3. Explore common challenging situations and perspectives related to providing or withholding care, food and/or water

for a demented patient.

SESSION 4

Current Child Protection IssuesCynthia Hassan, BSWSenior Child Protection Worker, Intake ScreeningRamsey County Child ProtectionSt. Paul, Minnesota

SESSION ABSTRACT: Discuss the purpose of the Child Maltreatment Screening Guidelines in Minnesota. Ramsey County Child Protection provides direction to local child welfare agencies to promote statewide consistency in definition and practice. In addition, they educate the public about types of child safety concerns that should be reported. Families and communities are best served when child maltreatment screening guidelines are clearly understood and readily available.

LEARNING OBJECTIVES:1. Identify the role and expectations and role of mandated reporters.2. Review role of the Child Protection Services.3. Recognize signs of child abuse.

Sessions

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SESSION 5

Processing Feelings/Reactions to a Difficult CaseRob Ruff, BCCDirector of Chaplaincy Services HealthPartners – Regions HospitalSt. Paul, Minnesota

SESSION ABSTRACT: Attendees will observe a difficult and challenging case presented by a panel of health care professionals. This session will process the panel’s feelings and reactions as well as those of the audience.

LEARNING OBJECTIVES:1. Review and process reactions to the case.2. Discover ways to connect with those we serve and one another through insight into our own feelings and responses.3. Review techniques to bring together caregivers to discuss the human element of health care.

Sessions

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Important Dates

Registration Pricing

Join Us in Minneapolis, MN

ACMA Member . . . . . . . . . . . . . . . . . . . . . . . . . . .$95Non-Member . . . . . . . . . . . . . . . . . . . . . . . . . . . $115

Membership Package . . . . . . . . . . . . . . . . . . . . . . . $230 Includes one-year ACMA & Chapter Membership

Student**. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$50

ACMA Member . . . . . . . . . . . . . . . . . . . . . . . . . . $105Non-Member . . . . . . . . . . . . . . . . . . . . . . . . . . . $125

Membership Package . . . . . . . . . . . . . . . . . . . . . . . $240 Includes one-year ACMA & Chapter Membership

Student**. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$55

ACMA Member . . . . . . . . . . . . . . . . . . . . . . . . . . $115Non-Member . . . . . . . . . . . . . . . . . . . . . . . . . . . $135

Membership Package . . . . . . . . . . . . . . . . . . . . . . . $250 Includes one-year ACMA & Chapter Membership

Student**. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$60

EARLY REGISTRATION:

April 10

REGISTRATION:

April 11 – April 25

EARLY REGISTRATION:

April 26 – May 10

Exhibit and marketing opportunities available. For additional information call 501-907-2262.

EARLY REGISTRATION DEADLINE

April 10

HOTEL DISCOUNT DEADLINE

April 18

REGULAR REGISTRATION DEADLINE

April 26

EVENT TAKES PLACE

May 10

Get SOCIAL #ACMAmaFollow us on Twitter, Facebook, YouTube and LinkedIn to get the latest ACMA news, get conference updates, discuss important

topics with other case management professionals and share your feedback!

* Includes a one-year ACMA membership and chapter membership. No refunds will be given for cancellations or no-shows. Registration fees may not be transferred to another event or to another attendee.

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Registration Is Easy!

To Register:Go to acmaweb.org/mn

and click “Register.”

IMPORTANT: Please use the attendee’s email address to register, as this is

where all communication regarding the event will be sent.

To Pay: Pay online by credit card or mail a check. If registering but paying later, select “pay by check” on the payment screen. Checks must include conference and

attendee name.

Please Note: Registration is incomplete until the final confirmation

displays on screen. An email confirming registration is sent

automatically to the email address used to register.

There will be no refunds for canceled registrations; however, fees may be transferred to another participant for the same event.

For more information and questions, please call 501-907-2262.

Visit acmaweb.org/mn

ACMA Membership: Join or Renew!ACMA Membership offers access to the exclusive resources, including the latest research in patient outcomes, and connects you to an expansive network of fellow case management professionals.

Enhance your case management expertise when you exchange solutions within this community.

JOIN: Not a member? Join today to gain access to exclusive member benefits and discounts: acmaweb.org/membership

RENEW: Already a member? Manage your membership online when you log in to your profile: acmaweb.org/login

On-Site: Visit us on-site to join or renew your membership and enter our gift card drawing.

Exhibit and marketing opportunities available. For additional information call 501-907-2262.

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Chapter Board of Directors and Annual Conference Planning CommitteePresident/ Planning Committee Dianne Burd, MSW, LICSWDirector, Assessment & ReferralMental Health and Addiction CareFairview Health ServicesSt. Paul, Minnesota

President-elect/Planning Committee Amy Grossman, MSW, LICSWSupervisor, Social WorkChild & Family ServicesGillette Children’s Specialty HealthcareSt. Paul, Minnesota

Secretary/ Planning Committee Kristin Woody, MSNSupervisor, Care ManagementCare ManagementHealthPartners - Regions HospitalSt. Paul, Minnesota

Treasurer/ Planning Committee Renee Lewis, RNC, BSN, MHA, CCM, ACM-RNLead, Care ManagementCare ManagementHealthPartners - Regions HospitalSt. Paul, Minnesota

Member-at-Large/ Planning Committee Kari Kubiatowicz, RNNurse Care Manager, UM SpecialistUtilization ManagementGillette Children’s Specialty HealthcareSt. Paul, Minnesota

Member-at-Large/ Planning Committee Katie Paulson, MSW, LICSWSupervisor, Social WorkCare ManagementHealthPartners - Regions HospitalSt. Paul, Minnesota

Member-at-Large/Planning CommitteeSarah WatkinsAccount ManagerFairview Home InfusionFairview Health ServicesMinneapolis, Minnesota

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