August 2016

• Business Community Unites to Support the Lansing Promise

• Eaton County Unit Fighting Business Fraud

• Focus on Small Business: On The Spot Engraving

AMERICAN AIRLINES RETURNS TO LANSING

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A Message From The President

ATHENA WIN .......................................10

Blue Cross Blue Shield ...........................5

Capital Area Michigan Works! ..............10

Capital Region Airport .........................13

CBRE|Martin .........................................11

Central Michigan University.................. .6

Dean Transportation ...............................8

Farm Bureau ...........................................4

Fraser Law ............................................11

LRCC ....................................................10

M3 Group ...............................................9

Mercantile Bank ......................Back Cover

Michigan.com .......................................15

MSUFCU ...............................................22

NAI/TMN ..............................................17

Sparrow ................................................20

WKAR ...................................................11

ADVERTISERS

THE IMPORTANCE OF GREAT AIR SERVICE

2016 Board of Directors

OfficersBoard Chair

Joe FordNetvantage Marketing

Past ChairJohn Brown

Jackson National Life Insurance Co.

Chair ElectDeb Muchmore

Kandler, Reed, Khoury & Muchmore

Legal CounselSteve Owen

Foster Swift Collins & Smith P C

TreasurerJeff Fineis

Andrews Hooper Pavlik PLC

PresidentTim Daman

Lansing Regional Chamber of Commerce

Division DirectorsMarketing and Communications

April ClobesMSU Federal Credit Union

Regionalism InitiativesMark Burnham

Michigan State University

Membership ServicesPatrick Dean

Dean Transportation

Government RelationsMatt Resch

Resch Strategies

At-Large

FOCUSEDITORS

Ross Woodstock Eric Dimoff

DESIGN & PRINTINGSpartan Printing, Inc.

MAILINGBRD Mailing Incorporated

ADDITIONAL PHOTOGRAPHYTrumpie Photography

Lauren Aitch Our Own Products

David Baker Farm Bureau Insurance Co.

Stella Cash Sparrow Health System

Denise Droscha TWO MEN AND A TRUCK

International

Jenn Dubey University Club

David Ferguson Ferguson Development

Tricia Foster CBRE | Martin

Brian Gallagher Fraser Trebilcock Davis & Dunlap

Teri Hull Dart Container

Tom Mee McLaren Greater Lansing

Steve Reynolds Accident Fund Holdings, Inc.

Patrick Salow Hayes Green Beach Hospital

Tim Salisbury PNC Bank

Heather Shawa-DeCook

Lansing Board of Water & Light

Fathy Shetiah 7C Lingo

Tom A. Stewart Common Wealth Enterprises

Bob Tresize LEAP

Mike Trevorrow General Motors

Bill Woodbury Auto-Owners Insurance

It was a privilege for me on July 6 to be a passenger on American Airlines inaugural flight between Capital Region International Airport (LAN) and Washington DC. The experience drove home the importance that air service

plays in our regional economy. Washington D.C. has long been a top air service destination for our regional business community. As the home of Michigan State University, state government, a vast network of state associations, and the insurance and manufacturing industries among other sectors, it is critical that Greater Lansing have a convenient and reliable link to the nation’s capital. With an early morning departure and early evening return flight, we found the added benefit of being able to take care of business in Washington D.C. and return home the same day. The Chamber’s director of government relations, Steve Japinga and I were able to arrive at 8:00 a.m., visit with our Congressional delegation throughout the day and be back in Lansing while it was still daylight! That was quite an experience. As this month’s cover story in FOCUS details, the battle to lure air service to smaller airports is just that – a battle. The competition for airlines and specific routes is intense and many communities are upping the ante by creating incentive packages to tilt the landscape in their favor. Adding American Airlines to our mix in Lansing along with incumbent legacy carriers Delta and United is an important development that improves our access to major hubs, provides more options and should help improve our competitiveness at the same time. Economic developers agree. Strong air service is essential for a region’s ability to attract and retain business investment and jobs. Businesses tend to gravitate to regions that have strong air service. Airports, including LAN are economic engines that create jobs, tax base and spending power. In addition to great passenger service, it is important for airports to leverage their assets and diversify the services they offer a region. We are very fortunate that our Airport Authority Board of Directors and executive director Bob Selig had the vision to create a world-class international program at LAN. The result has been the development of Port Lansing, the Foreign Trade Zone and an international cargo program that is putting LAN on the map with importers and exporters around the globe. The international program has provided the added benefit of making direct passenger service to international destinations available through our local airport. On a personal note, I would like to recognize the upcoming retirement of Bob Selig, who has led local air service development efforts in this region for the past 14 years. Bob has been a passionate advocate for a great airport and a great region. The results of his leadership at Capital Region International Airport are evident in the high caliber operation LAN has become. My best wishes go out to Bob and his wife Kathy for a wonderful retirement.

Tim DamanPresident and CEO

Lansing Regional

Chamber of CommerceStrong air service is

essential for a region’s ability to attract and retain

business investment and jobs. Businesses tend to gravitate to regions that

have strong air service. Airports, including LAN

are economic engines that create jobs, tax base and

spending power. ”

TRANSPORTATION

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Mark your CalendarAUGUST TUESDAY, AUGUST 9: MEMBER MIXER, 5:00 – 7:00 p.m., The View at Cooley Law School Stadium, Lansing. Join us at The View at Cooley Law School Stadium, a 2,000 square foot, year-round special events venue. Named after the extraordinary view of Jackson Field, this new venue offers a unique alternative for hosting special events including holiday parties, corporate meetings, association events, employee functions and private social gatherings. With package pricing and full-service catering, it is the perfect alternative for a fun and unique way to turn your event into the unexpected! The brand new venue in the outfield building comfortably seats up to 120 guests in a banquet setting and also offers additional outdoor patio seating overlooking centerfield. Presented by the Regional Lansing Chamber of Commerce, Lansing Black Chamber of Commerce, and Greater Lansing Hispanic Chamber of Commerce. No cost to attend for members ($15/non-members). Includes hors d’oeuvres. RSVP at www.lansingchamber.org.

TUESDAY, AUGUST 16: 2016 LANSING OPEN, 10 a.m. shotgun start at Eagle Eye Golf Course, 15500 S. Chandler Rd., Bath. As the Greater Lansing region’s premier golf outing, the Lansing Open attracts the best golfers each year. Played at one of the state’s most pristine courses, the Lansing Open is a great opportunity to network with the area’s top business leaders while enjoying a fun and relaxing day. Cost: $250/member, $295/non-member or $800/foursome (includes greens fee and cart, player gift, beverage tickets, lunch and dinner). Pre-registration is required. To reserve a sponsorship or foursome, please contact Travis Richardson at 517-853-6463 or trichardson@lansingchamber.org. Don’t wait, we will sell out! SEPTEMBER WEDNESDAY, SEPTEMBER 7: DELTA GOVERNMENT RELATIONS COMMITTEE, 8:00 – 9:00 a.m. Crowne Plaza Lansing West, 925 S. Creyts Rd., Lansing. The Delta Government Relations Committee meets the first Wednesday of each month to provide a forum for business leaders to discuss important issues affecting Delta Township. To ensure adequate seating, please RSVP to Steve Japinga at sjapinga@lansingchamber.org.

TUESDAY, SEPTEMBER 13: MEMBER MIXER, 5:00 – 7:00 p.m., Doctors Approach, 2685 West Jolly Rd., Okemos. Doctor’s Approach is a complete care medical and surgical dermatology practice that has been well established and respected for more than 20 years, welcoming patients from all over the Midwest region. Dorctor’s Approach provides the best in cutting edge, comprehensive care and services in a relaxing and nurturing environment. No cost to attend for members ($15/non-members). Includes hors d’oeuvres. RSVP at www.lansingchamber.org. THURSDAY, SEPTEMBER 15: ECONOMIC CLUB, The Impact of Family Business on the Economy, 11:30 a.m. – 1:30 p.m., Kellogg Hotel & Conference Center, East Lansing. Speakers: Keith Granger, Granger; Glenn Granger, Granger Construction; Brig Sorber, Two Men & A Truck; Tom Archipley, Centurion Medical Products. Moderator: Joe Schmeider, The Family Business Consulting Group. Program begins at noon; please arrive early for registration and networking. $55/member ticket, $75/non-member ticket or $425/table of eight (includes plated lunch). Pre-registration is required. To register for this event, please visit www.lansingchamber.org. For additional information, please contact Travis Richardson at 517-853-6463 or trichardson@lansingchamber.org.

WEDNESDAY, SEPTEMBER 21: CHAMBER 360, 8:00 a.m. – 9:30 a.m., Lansing Regional Chamber of Commerce Insurance Capital Board Room, 500 E. Michigan Ave., Ste. 200, Lansing. Chamber members are encouraged to attend Chamber 360 to learn how to maximize your Chamber benefits, meet our staff and network with other members. This is a FREE event, but space is limited. To register for this event, please contact Michelle Rahl at 517-853-6457 or mrahl@lansingchamber.org.

TUESDAY, SEPTEMBER 27: 10 OVER THE NEXT TEN AWARDS, 5:00 p.m. – 8:00 p.m., University Club of Michigan State University, 3435 Forest Rd., Lansing. Jointly presented by the Lansing Regional Chamber of Commerce and Grand River Connection, these awards recognize the young professional in our region who will be the business and community leaders of the future. This is a free event. Visit www.lansingchamber.org to RSVP. For additional information or to learn more about sponsorship opportunities, contact Travis Richardson at 517-853-6463 or trichardson@lansingchamber.org.

SAVE THE DATECALL FOR NOMINATIONS10 Over the Next Ten AwardsDeadline: August 12, 2016The 10 Over the Next Ten Awards recognize the Lansing region’s top young professionals who are expected to contribute significantly to our community over the next ten years.

ATHENA AWARDDeadline: October 17, 2016The ATHENA Award honors women and men who strive towards the highest levels of professional accomplishment, who excel in their chosen field, have devoted time and energy to their community, and who pave paths for other women to follow.Visit www.lansingchamber.org to submit nominations.

SOLD OUT

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Advanced Management, Inc.

Alerus Retirement Solutions

Alro Steel Corporation

American Heart Association

ASTI Environmental

Bornor Restoration, Inc.

C2AE

Career Quest Learning Centers

Central Michigan University

Chase

Clark-Hill, P.L.C.

Compassus

DeLuca’s Restaurant

Dewpoint

Dickinson Wright PLLC

Dykema Gossett

Eastwood Towne Center

Ellis Cleaning Company

Equanimity Wealth Management

Eric’s Refuse, LLC

Fairview Realty Co.

Fifth Third Bank

Hawk Hollow Golf Club & Banquet Facility

InVerve Marketing Inc.

ITEC

Jackson National Life Child Development Center

Klug Law Firm

Kositchek’s

KTM Industries, Inc.

Lansing Sanitary Supply, Inc.

La-Z-Boy Furniture Gallery

Lebuda-Totte-Bray Agency

Legg Lumber

Liquid Web, Inc.

Logicalis

Lyman & Sheets Insurance Agency

Mahabir Wellness

Mannik & Smith Group

Manpower

Mayberry Homes

Medler Electric Company

Mercantile Bank of Michigan

Meridian Mall Office

Michigan Polymer Reclaim, Inc.

Michigan Public Power Agency

Michigan.com

Milestone Construction Company

Muchmore, Harrington, Smalley & Associates

Mulder Company

Netvantage Marketing

New York Life Insurance Company

NTH Consultants, Ltd.

Nuthouse Sports Grill

OfficeMax-Grand River Ave.

Outback Steakhouse

Quality Dairy Company

Re/Max Real Estate Professionals, Inc.

Ritter Painting Contractors, LLC

River Town Adventures

SaveOn

Sleep Inn

Spartan - Yellow Cab

Strength in Numbers Game Studios, Inc.

Tire Factory Inc.

Townsquare Media

Triton Industries Inc.-Manitou Pontoon Boats

WLNS TV 6

Woodbridge Commons Cooperative

Thank You Renewing Members

Lansing Regional Chamber of Commerce members have unparalleled access to their company and staff profiles on the LRCC website. To access and update this information at any point, visit www.lansingchamber.org

and enter your username and password. If you have not yet logged into the site, please follow the simple password reset instructions.

Call (517) 487-6340 with any questions.

WLNS TV 6 40 years

C2AE 30 years

ALRO STEEL CORPORATION

25 years

ALERUS RETIREMENT SOLUTIONS

25 years

NUTHOUSE SPORTS GRILL 20 years

MICHIGAN PUBLIC POWER AGENCY

20 years

HAWK HOLLOW GOLF CLUB & BANQUET

FACILITY 20 years

SLEEP INN 15 years

TRITON INDUSTRIES INC. – MANITOU

PONTOON BOATS 10 years

TOWNSQUARE MEDIA 10 years

TIRE FACTORY INC. 10 years

LIQUID WEB INC. 10 years

DYKEMA GOSSETT 10 years

CENTRAL MICHIGAN UNIVERSITY

10 years

MUCHMORE, HARRINGTON, SMALLEY

& ASSOCIATES 5 years

LOGICALIS 5 years

Chamber MilestonesWe’d like to offer a special salute to these great organizations that reached milestone

anniversaries as Chamber members this month. Thank you for your continued support through the years!

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Welcome New Members

CAPITOL STRATEGIES GROUP110 W. Michigan Ave, Ste 600Lansing, MI 48933www.csgmi.com517.702.3366 CELLULAR & MORE(EAST LANSING)209 E. Grand River Ave.East Lansing, MI 48823www.cellularandmore.com517.993.5575 CELLULAR & MORE(LANSING)440 E. Edgewood Blvd.Lansing, MI 48911www.cellularandmore.com517.394.7441 DRIVERONCALL934 Clark St.Lansing, MI 48906www.driveroncall.net/#our-story.org888.713.7483

GRASSROOTS MIDWESTP.O. Box 12157Lansing, MI 48901www.grassrootsmidwest.com517.897.6016

GUTWEIN LAW934 Clark St.Lansing, MI 48906www.gutweinlaw.com517.319.0780

JOYRIDE PEDAL TOURSP.O. Box 30516Lansing, MI 48909www.joyridepedaltours.com517.388.8439

LAUREL SALON2395 Jolly Rd., Ste 145Okemos, MI 48864www.laurelsalon.com517.927.2267 LETTUCE LIVE WELL325 E. Grand River Ave., Ste 312East Lansing, MI 48823www.lettucelivewell.org517.898.1870

MEIERS LOMBARDINI LEMANSKI INSURANCEP.O. Box 1270East Lansing, MI 48823www.mllins.com517.351.9117

PAUL DAVIS RESTORATION881 Hull Rd.Mason, MI 48854www.pdrmichigan.com517.676.8000

RESERVE AT FALCON POINT, THE3987 Pasture Dr.East Lansing, MI 48823517.208.0768

RRIETH-RILEY CONSTRUCTION CO.,INC.4150 S. Creyts Rd.Lansing, MI 48917www.rieth-riley.com517.721.0103

SMALL TALK CHILDREN’S ASSESSMENT CENTER3400 Pine Tree Rd., Ste 106Lansing, MI 48911www.smalltalkcac.org517.253.0728

WEDDINGS BY NICOLE610 Elmwood Rd.Lansing, MI 48917www.weddingsbynicole.com 517.886.0601

SUBURBAN TRUCK DRIVER TRAINING SCHOOL28675 Northline Rd.Romulus, MI 48174734.229.0000

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Contact the Lansing Regional Chamber at 517-487-6340 for more information.

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#LoveLansing

Since its inception in October 2002, the Eaton County Prosecutor’s Office Economic Crimes Unit (ECU) has returned more than $6 million to small businesses in Eaton County affected by fraud. The ECU offers small

business owners a quick and simplified way to reclaim money without police or private lawyers.

“The goal is to help businesses get reimbursed for any losses including bank fees,” said Douglas Lloyd, prosecuting attorney for Eaton County. “Not only is the ECU a local entity that is easily accessible to the public and local merchants, but its services also are provided at no cost to the affected business owner and victims.” The ECU gives merchants an alternative to suing and filing police reports to get their money back from first-time offenders. Initially, the ECU dealt with bad checks but has expanded to areas of retail fraud, welfare fraud, Social Security fraud, contractor fraud, and the handling of checks for the Secretary of State.

One of its most successful programs is the bad check diversion program, which is an easy and efficient way for businesses to get their money back after receiving bad checks. A business first must deposit the bad check. If it is denied by the bank, the business mails out a five-day notice to the customer provided by the ECU. If there is no response within 10 days, a complaint form and evidence, including photocopies of the bad check and notice letter, can be mailed to the ECU so that work can begin on the case. “Bad check writers have an opportunity to participate in the bad check diversion program which includes reimbursing the business for their loss. Participants in the program are able to avoid criminal charges and a potential criminal record, court fines and costs, and possibly jail,” Lloyd said. “However, if they elect not to participate in the diversionary opportunity, an accused can be charged for the underlying criminal offense.” The ECU’s success led to Lloyd’s appointment as a special assistant prosecutor for the Ingham County Prosecutor’s Office. This appointment allows the ECU to handle bad check, welfare fraud and Social Security fraud cases committed in Ingham County. The ECU appeals to small businesses because of its unique approach to business crimes. “With the diversion program, we don’t have to file a police report, contact certain people, or wait to get money. The ECU takes care of us,” said Brent Maly, owner of Honey Baked Ham in Delta Township.

Conveniently located in the Lansing Mall, the ECU makes communication and participation with prosecutors and detectives possible for local merchants and participants in the diversion program. In addition to serving Eaton County businesses, the ECU also offers its programs to Ingham County businesses. “For the past 14 years, the Economics Crime Unit has helped us put an end to the fraud. The program is effective and efficient in retrieving money for us in a timely manner,” said Maly. “We look forward to continuing this partnership for years to come.”

EATON COUNTY ECONOMIC CRIME UNIT PUTS A DENT IN BUSINESS FRAUD – MORE THAN $6 MILLION RETURNED TO SMALL BUSINESSES

Douglas Loyd, Eaton County Prosecutor

The ECU gives merchants an

alternative to suing and filing police

reports to get their money back

from first -time offenders. ”

AT THE LANSING CONVENTION CENTER

Join CMU as we focus our spotlight on alumni who are

making a difference in government and

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alumni of CMU’s NASPAA accredited

MPA program has a unique story

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June 21, 2016 | 5-7 p.m.

July 19, 2016 | 5:30-7 p.m.

August 16, 2016 | 5:30-7 p.m.

Unique stories, discussions, refreshments: Lansing Convention Center, Governor’s Room333 East Michigan AvenueLansing, Michigan 48933

Find out more today!RSVP at 517-337-8360 or toll-free 877-268-4636 or online at cmich.edu/EastLansing

Individuals with disabilities requiring an accommodation should call 800-950-1144, ext. 3018 at least one week before the event. CMU is an AA/EO institution (see cmich.edu/OCRIE). 45111 5/16

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Accelerating the creation and transfer of new technologies from research settings to practical real-world applications is the main focus of the Innovation Hub at Michigan State University (MSU), which was given

the first-ever designation in the state by the Michigan Strategic Fund (MSF) board at its June meeting. “As an Innovation Hub, we will now be able to support innovators across the state to advance the AgBio field,” said Richard Chylla, executive director at MSU Technologies in the MSU Innovation Center. “The success of the MSU program and interest from those outside of the university is what helped us achieve this milestone.” Along with the designation as an “innovation hub,” MSU receives $1 million from MSF and $1.27 million from the university. The Innovation Hub is part of the Michigan Translational Research and Commercialization (MTRAC) program, which reinforces the commitment of the MSF and the Michigan Economic Development Corporation (MEDC) to entrepreneurship as a dynamic catalyst for economic growth. MEDC administers programs approved and funded by the MSF, and serves as the state’s chief business attraction and marketing agency. In April, the MSF approved $3.5 million in funding to support the acceleration of technology transfer from Michigan’s institutions of higher education, nonprofit research centers and hospital systems. Supported projects focus on cutting-edge research, competitive edge technology and bioeconomy technologies with commercialization potential based on private sector interest. Once accepted into the program, projects will be reviewed and scored by an Oversight Committee for funding consideration and project mentoring. Prior to joining the statewide program, MSU’s program received proposals on 62 projects, funding 24 of them with follow-on funding totaling $12.4 million. This resulted in the creation of two start-ups, six jobs and three licenses to industry after only the first two complete years of the program. As of April 2016, MTRAC funded 79 projects, helped develop 13 start-up companies, created 33 jobs, secured $21.4 million in follow-on funding, and licensed technology to three Michigan companies. MTRAC is housed in the MSU Innovation Center, where technology transfer, start-up support, and a portfolio of dedicated business and community partnerships combine to bring ideas to the marketplace. “Funding these types of programs really speaks to the wide range of expertise in knowledge, research and ideas across the state,” said MEDC university relations director, Denise Graves. “This grant money is doing exactly what it was set up to do by accelerating technology from Michigan’s institutions of higher education, creating jobs, advancing Michigan-based start-ups, facilitating investments to students advancing their fields and licensing technology to Michigan companies.” MEDC’s Entrepreneur and Innovation initiative establishes Michigan as the place to create and grow a business by providing high-tech start-up companies with access to a variety of critical resources, such as funding and expert counsel, from ideation to maturation. For more on MEDC Entrepreneurship & Innovation visit michiganbusiness.org.

More young people that graduate from Lansing Schools will have an opportunity to attend college as a result of a $65,206 donation to the Lansing Promise Scholarship fund from the Lansing Regional Chamber

of Commerce (LRCC). A formal check presentation was made to the Lansing Promise during ceremonies at the LRCC.

“We truly appreciate the leadership the Lansing Regional Chamber has demonstrated in recognizing the importance of giving our young people a chance at a better life,” said Kellie Dean, chair of the Lansing Promise Scholarship. “The generosity of our business community means deserving youth get an opportunity for a college education and preparation for a great future.” “As leaders in the community, our Chamber members understand the importance of preparing our young people to be the workforce of tomorrow,” said Tim Daman, LRCC president and chief executive officer. “The education that Lansing students receive as a result of the Lansing Promise Scholarship will provide the next generation of talent our employers need to effectively compete in the global economy.” For the past two years, the LRCC Economic Club has worked in conjunction with Lansing native and former basketball great Earvin “Magic” Johnson, Lansing Promise and Lansing Public Schools to present a major spring fundraiser to benefit Lansing promise. Those two events combined to raise more than $2.1 million in support of the scholarship fund. “It is inspiring to witness the support of our business community and to see our region’s leaders investing in the future of Lansing’s young people. With 600 Promise Scholars accepted into the program to date, we are finding real success stories in this city. Thanks to events like this and the leadership of the Chamber, we are seeing an entire community stepping up and taking part in what will become a powerful and community driven Promise story,” said Justin Sheehan, executive director of Lansing Promise. “We are grateful for the support received from the Lansing Regional Chamber of Commerce and the entire region. And we look forward to where the region is headed.” The Lansing Promise is an award offered to graduates of public and private schools within the Lansing School District (LSD) boundaries. It provides the financial assistance necessary to obtain a two-year degree or its equivalent at an eligible school. Students who are striving to successfully complete their high school education will be met with several scholarship options for post-secondary education at Lansing Community College, Michigan State University and Olivet College.

MICHIGAN STATE NAMED FIRST INNOVATION HUB IN STATE

CHAMBER DONATES $65,206 TO THE LANSING PROMISE SCHOLARSHIP PROGRAM

#LoveLansing

From left to right: Arnie Keyes, Director of Finance, Lansing Regional Cham-ber of Commerce; Travis Richardson, Events Manager, Lansing Regional Cham-ber of Commerce; Tim Daman, president and chief executive officer, Lansing Regional Chamber of Commerce; Kellie Dean, president, Dean Transportation and Chair, Lansing Promise; Lansing Promise Students; Justin Sheehan, Execu-tive Director, Lansing Promise.

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Members Get More

The Lansing Open, the Chamber’s yearly golf outing will again be held at one of the top golf venues in the region, Eagle Eye Golf Couse. You can enjoy a great golfing experience on the pristine, links-style Eagle Eye

Course. The Lansing Open is annually the premier business networking event of the summer golf season. The event is a terrific way to entertain and meet clients and prospective clients and reward your team members for all their hard work. Lansing Open Golf Outing Tuesday, August 16 10:00 a.m. Shotgun Start Eagle Eye Golf Course Register: www.lansingchamber.org Sponsorships Still Available

LANSING OPEN TOURNAMENT SOLD OUT, MEMBERS READY TO PLAY

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2015 Lansing Open Winners from the Centennial Group along with LRCC President and CEO Tim Daman

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No doubt you have seen the Lansing Regional Chamber of Commerce’s (LRCC) big scissors out in the community. Perhaps welcoming a new venture to the Greater Lansing region or recognizing a certain

number of years in business or even celebrating an expansion or renovation. The Chamber’s ribbon cutting and groundbreaking services should be an important part of your overall marketing and advertising plan and is a great way to help you celebrate. LRCC ribbon cuttings are poignant events marking a business grand opening, reopening, or other momentous event. The LRCC conducts ribbon cutting ceremonies as a complimentary service for all Chamber members in good standing. We provide the camera, red ribbon, and of course, the big scissors. “Having the Chamber host a ribbon cutting for your company is a great opportunity to create additional public awareness about your business and the growth or changes that you are experiencing,” said Michelle Rahl, director of business development for the Lansing Regional Chamber. “A ribbon cutting ceremony is an opportunity to engage with key business leaders, Chamber members, staff and Ambassadors, and of course, potential customers.” The LRCC helps members host successful ribbon cuttings by assisting with the following: • Notifying Chamber members, staff and Ambassadors, local elected officials and the media of your Ribbon Cutting and encouraging their attendance • Promoting the event in the Chamber’s online Community Calendar • Providing camera services, red ribbon and the big scissors • Providing remarks at the ribbon cutting, if so desired • Sharing the ribbon cutting on social media and in an upcoming edition of

Should you have any questions about a Chamber ribbon cutting, please contact Christine Zarkovich at 517-853-6456, czarkovich@lansingchamber.org or Michelle Rahl at 517-853-6457, mrahl@lansingchamber.org.

THE POWER OF THE BIG SCISSORS

Members Get More

The LRCC teamed up with the Lansing Black Chamber of Commerce and Delta Township on June 16 for a special grand opening event to welcome Weave & Lash Bar to Greater Lansing. Weave & Lash Bar is a new beauty bar located in Delta Township’s Elmwood Plaza. The Weave & Lash Bar team specializes in hair exten-sion installation, temporary eyelash application, make up application, eye brow threading and nail services. Congratulations to chief executive officer and owner Fonda Williams and chief operating officer Keith Williams on their latest business venture! “As a small startup business with big dreams, we had limited advertising and marketing dollars. By partnering with the Chamber, we automatically had access to hundreds of local businesses who quite often market our business to their clients and family members needing our services,” said Fonda Brewer-Williams. “Additionally, my membership dollars opened the doors to exceptional networking and mentor-ing opportunities through the Chamber’s monthly mixers, seminars and workshops. Since the ribbon cutting, we’ve seen fantastic growth in our business. This investment is truly a partnership worth its value.”

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If ever there was a celebration worth waiting for, American Airlines (American) return to Capital Region International Airport (LAN) was it. Nearly a year after American asked federal regulators for permission to

provide direct service between LAN and Regan National Airport in Washington D.C., American’s inaugural f light departed from Lansing on July 6, 2016. A celebratory news conference, complete with a ceremonial ribbon cutting and a water cannon salute as the f light headed towards the runway marked the occasion. “This is a day we have anticipated for nearly a year,” Chris Holman, chair of the Capital Region Airport Authority, said during the news conference. “This is a tremendous day for the Lansing region.” American’s winning bid for Washington D.C. service received broad support in the community. Public officials including Michigan’s Congressional delegation lobbied aggressively to gain approval from the United State Department of Transportation. The fact that more than 1,200 Lansing-area residents emailed or wrote letters of support was also credited for gaining approval of the service. “Getting to this day, we are very grateful,” said Howard Kass, vice president, regulatory affairs for American Airlines. “Believe me, the regulators in Washington D.C. heard you. Way to go mid-Michigan!”

American will f ly daily non-stops to Washington DCA, with weekday and Sunday departures at 6:30 a.m. A return f light departs from DCA at 5:00 p.m. Saturday departures from LAN are at 9:05 a.m. with a return f light departing DCA at 3:20 p.m. U. S. Senator Debbie Stabenow, who led Congressional efforts to secure the service recognized the importance of the new service. “As someone who makes the trip often, I can attest to how important it is to have convenient, direct service between Michigan and the nation’s capital,” said Stabenow. The business community was actively involved in efforts supporting American’s proposal for service. Washington DCA is the number one air travel destination for the regional business community. The f light schedule, with early morning departures and same day returns is expected to be a major lure for Washington D.C. travelers. “They can f ly from Lansing, conduct business and return home the same

AN ALL-AMERICAN CELEBRATION AMERICAN AIRLINES RETURNS TO LANSING

U.S. Senator Debbie Stabenow leads Airport and community officials in cutting the ribbon before the inaugural American airlines flight to Washington D.C.

The American service has given our region the rare

opportunity to connect to the world from LAN like

never before. It took a major regional collaboration

to secure American.It will take a unified community

supporting local air service to ensure that greater

Lansing is “on the map”in our air seervice future. ”

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day,” said Holman. “We also gain dozens of new connection opportunities, particularly for international destinations.” American’s re-entry to the Lansing market brings benefits in addition to the Washington DCA service. Beginning August 23, American will offer three daily f lights between LAN and Chicago O’Hare. Chicago service from LAN has been plagued in recent years by high prices and often cancelled f lights, which has forced travelers to drive or take the train. American’s return has already caused prices to drop significantly, which should make f lying to Chicago a much more attractive option. “Competition in the market is reducing prices and should improve schedule reliability,” said Robert Selig, executive director of the Capital Region Airport Authority. “In addition, American has great connections worldwide which opens up domestic and international destinations we have not had through Detroit and Minneapolis.” Airline mergers in recent years have changed the face of the industry. The unions between Delta and Northwest, Continental with United and the American/U.S. Air merger have reduced the number of airlines. There are only four so-called legacy carriers left: Delta, United, American and Southwest. Additionally, there are a fewer number of planes in the system. The reduction in airlines and the number of planes have hit smaller airports across the country particularly hard, including LAN. The business of luring air service has become much more challenging. One of the hidden benefits of American’s return to the Lansing market is the rare opportunity to add another legacy carrier into the region.

“It now means that Lansing is served by three of the four remaining major airlines,” said Selig. “The competition should have a positive impact on air fares and provide more options for our travelers.” Economic developers have long recognized that strong air service is a vital component of a thriving community. To that end, Tim Daman, president and chief executive officers of the Lansing Regional Chamber of Commerce called attracting the American service, “a real coup for the region.” “It boosts our image, provides additional options for mid-Michigan travelers and according to a report prepared on behalf of the Capital Region International Airport, will pump $16 million annually in the local economy,” said Daman. Now that the ribbons have been cut, water cannons have been fired and f lights

The first American Airlines flight is greeted with a water cannon salute as it readies for takeoff from Capital Region International Airport.

FLY THE ONLY DAILY NONSTOPLANSING TO

WASHINGTON, D.C. Book on aa.com. .

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are running daily, the real work begins. The reality of today’s airline industry is that seats on planes must be consistently filled with passengers for airlines to be successful and for communities to not only keep the service they have, but to also be successful in trying to lure new service. “It is a use it or lose it proposition,” said Jim Robinson, chief executive officer of Farm Bureau Insurance of Michigan and chair of the Mid-Michigan Business Travel coalition, which supports air service development at LAN. “It is up to all of us who travel and have employees that book travel for us to ensure that we make Lansing our first option for air travel. If we do that, we will be successful in filling planes at Capital Region international Airport.” “Now it is important for us to keep the momentum going,” said Nicole Noll-Williams, director, marketing and passenger development at Capital Region International Airport. Supporting local air travel and demonstrating to air carriers that Lansing is strong and vibrant will create more travel options for all of us.” The American service has given our region the rare opportunity to connect to the world from LAN like never before. It took a major regional collaboration to secure American. It will take a unified community supporting local air service to ensure that greater Lansing is “on the map” in our air service future.

When Bob Selig was hired as executive director of Capital Region International Airport (LAN), it was almost like coming home. The native of Lincoln, Nebraska had moved to Michigan early in his career after a four year stint in the Air Force. Selig began a 40 year career in the Airport industry, working first at the Kalamazoo airport. After receiving a bachelor’s degree in business from Nazareth College in Kalamazoo, his career led him to airports in Columbia, Missouri, Grand Forks, North Dakota, Grand Island, Nebraska and Columbus, Ohio. After a merger of two airports in Columbus made it clear that it would be time to move on, Selig passed up other opportunities to accept the position in Lansing.

“We always missed Michigan,” said Selig.

Selig, who has led the team at LAN since 2002, will retire after 40 years in the airport industry, effective September 2, 2016.

The airline industry and LAN have changed dramatically in the past 14 years. Most significant were the airline industry mergers between Delta and Northwest and Continental and United. The result is that only four major airlines are left, with fewer planes serving the entire country. Smaller airports, including LAN have been squeezed the hardest.

It was out of those trying times that the opportunity developed for perhaps the most significant change at the local airport. Selig said the poor economy and the reality of lost passenger service forced the Airport Authority to explore a niche in the international cargo and passenger businesses. The result: a federal inspection station for international passengers and cargo, an air cargo terminal, expanded roads and water systems, and an extended main runway to accommodate larger, longer range aircraft, up to 747. LAN is now a player in international cargo, attracting import and export business away from Chicago and Detroit. Air travelers are also experiencing the benefits of new international and domestic flight opportunities.

“We were able to accommodate 747s for the Rose Bowl, which was a great time,” said Selig. “Once the word got out that we could handle the heaviest airplanes out there, we started receiving those. We’ve had 747 passenger and international cargo flights and other large, wide bodied aircraft.”

Selig sees enormous potential for the region to grow in the air cargo and logistics industry. Though that development will require substantial upfront infrastructure investment, Selig says the return on investment would be ‘significant.’

Selig says that instability in the airline industry will continue to plague airports and passengers for several years. Of particular concern are the retirements of 50-seat regional jets, which have been a staple at smaller airports including LAN. A national pilot shortage is almost certain to impact the number of flight options for travelers as well. In order to keep passenger service, Selig says that the community must fill the planes that are available and compete with other communities that are raising significant incentive dollars to lure airline service away from other airports.

“There are many communities that will come up with millions of dollars to steal our planes,” said Selig. The competition for air service over the next five to ten years will be brutal.”

Selig plans to do some consulting work after retirement. He and his wife Kathy are looking forward to a return to native Lincoln, Nebraska where they intend to do charitable work and enjoy their retirement years. The Capital Region Airport Authority board has hired a search firm to help locate a successor to Selig.

AIRPORT EXECUTIVE DIRECTOR TO RETIRE SEPTEMBER 2NDAN ALL-AMERICAN CELEBRATION

AMERICAN AIRLINES RETURNS TO LANSING CONT

LRCC President and CEO Tim Daman welcomes American Airlines to Lansing at a news conference prior to the inaugural flight.

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PEOPLE NEWSHiring Solutions LLC is pleased to announce a new addition to its team with the appointment of Danica Desgranges as an associate human resources consultant. Danica graduated with honors from Michigan State University’s Eli Broad College of Business with a bachelor’s Human Resource Management.

Bergmann Associates is pleased to announce the following new hires: Katie Hoensheid joins the firm as a bridge design engineer in the transportation department in Lansing; Charlene Galatian joins the firm as an administrative assistant; and Abinash Acharya, P.E. joins the firm as a bridge design engineer in the transportation department of the Lansing office.

The Michigan State University Founda-tion announced that its Board of Directors has approved Traci Cannon’s advancement, making her the MSU Foundation’s first chief financial officer. The MSU Founda-tion also announced it has named Aaryn Richard as the organization’s communica-tions manager.

LAFCU has awarded the 2016 “Write to Educate” $2,500 college scholarships to two high school seniors bound for Lansing Community College (LCC) and Baker College of Owosso this fall. Mason High School senior Jenelle McCoy, daughter of Kevin and Lynn McCoy, of Mason, will pursue an Associate in Arts at LCC with the intention to transfer to a four-year college to complete a bachelor’s degree, majoring in sports management. Owosso High School senior Kaycee Ogle, daughter of Jeffery and Kimberly Ogle, of Owosso, will pursue a bachelor’s degree in pre-occupational therapy at Baker College to become an occupational therapist.

Dewpoint, a leading provider of technology consulting and implementation solutions, is pleased to welcome several new employees to Lansing: Jeffrey Krause, business analyst; David Shugars, technical delivery lead; Lee Arrington, qual-ity assurance manager; Caitlyn Theis, intern; Brooke Rose, intern; Alexandria Kudlinski, intern; David Melkonian, user experience manager; Brent Knop, application development manager; Brad Chitwood, technical delivery lead; Brian Sing-

er, application delivery director; Miki Patterson, business analyst; Robert Bruce, business analyst; and Tanya Feldpausch, systems engineer.

Jack Van Coevering joins Foster Swift’s Administrative and Municipal Practice Group, He will work primarily from the Grand Rapids office.

The huge, blue LAFCU letters continue to make their mark, winning the coveted Gold Award for Image Enhancement at the 2016 MAC Awards, presented by the Marketing Association of Credit Unions on June 1 during the MAC Conference in Las Vegas. The LAFCU letters entry was also included in the selective “Rapid Fire Case Studies” conference session, in which Alyssa Sliger, LAFCU marketing and communica-tions specialist, presented additional details about how LAFCU’s award-winning entry achieved established marketing goals.

Members On The Move

Chitwood

Shugars

Van Coevering

Knop

Krause

Desgranges

LAFCU Write to Educate scholarship re-cipient Jenelle McCoy, second from left, receives a ceremonial check at Mason High School with, from left, LAFCU’s Jordan McNeilly; Jenelle’s mother, Lynn McCoy; and LAFCU’s Alyssa Sliger.

Recent Owosso High School graduate Kaycee Ogle, third from left, receives a ceremonial check for the LAFCU Write to Educate scholarship at the Salva-tion Army Owosso. At the presentation are, from left, Jamie Antcliff and Kelli Ellsworth Etchison, LAFCU; Ogle’s friend, Austin Ager; Lt. Jonathan Tamayo, Salva-tion Army Owosso; and Morgan Brown, LAFCU.

LAFCU-2016MACConf.jpg — Alyssa Sliger, LAFCU marketing and communications special-ist, displays the national Gold Award for Image Enhancement the Mid-Michigan credit union received for its LAFCU letters marketing cam-paign at the 2016 MAC Conference in Las Vegas recently.

Acharya

Singer

Arrington

Galatian

Rose

Patterson

Hoensheid

Theis

Bruce

Richard

Kudlinski Melkonian

FeldpauschCannon

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The following Wieland employees have received promotions and/or title changes: Matthew Getchell (partner),vice president/regional director (Michigan); Gun-nar Van DeBerg (partner), vice president/regional director (Michigan); Steve Opper (partner), vice-president, new business development (Michigan); Ryan Roberts (partner),vice president/regional director (Louisiana and Texas); Andy Yarber (partner),vice president/regional director (Florida and North Carolina); Jerry Kirkland (partner),vice president/regional director (California); and Dami-an Starr, senior project manager (Michigan).

Lansing attorney Nicole Stratton has been appointed as Spar-row’s executive director, legal services. Stratton has seven years of legal experience and previously was a senior associate for the Lansing office of Foster Swift Collins & Smith, P.C. While at Foster Swift, she provided counsel to Sparrow and other health systems, along with corporate clients.

On June 23, 2016 at the Lansing Rotary Club meeting mark-ing the 100th Anniversary of Lansing Rotary, K.R. Ravindran, president of Rotary International, from Sri Lanka, addressed Rotarians from around the region and congratulated Lansing Rotary on its 100th Anniversary. He also expressed his con-gratulations to the Lansing Rotary Club for its contribution of $250,000 to Impression 5 Science Museum in honor of the Rotary Club’s 100th Anniversary.

Wieland has added two industry professionals to its regional offices. Kari McFall, a 20-year veteran of the Southern California market, has joined as senior business development manager for Wieland’s San Diego office. Brian Ross DiDiano has joined on as the senior business development manager for the new Raleigh, NC office.

Moonsail North is excited to welcome their newest public relations team member, Emily Mata. Emily comes from the fast-paced, high-intensity environment of the office of Michi-gan Gov. Rick Snyder.

AJ Boggs is proud to announce the following new hires: Eric Vogel is the newest senior software engineer in the East Lansing office where he will manage sys-tems design and architecture; Brian Loomis is joining AJ Boggs as vice president of product engineering; C.J. Krause is the new business development manager, responsible for reaching new customers as well as servicing the existing ones; Viji Arjunan is the new quality assurance manager, responsible for ensuring the qual-ity of testing processes and procedures within her department.

CBRE|Martin is pleased to announce that corporate services associate, Stephen Hershfield, has been named an ambassador for the Lansing Regional Chamber of Commerce. As an ambassador, his role will be to help the Lansing Chamber promote member commitment and retention.

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Members On The Move

Sparrow Ionia Hospital has honored Kathy Raby, RN, with its first DAISY Award for extraordinary nurses in recognition of her commitment and Patient-centered approach to care. The DAISY Award is an international program that rewards and celebrates the extraordinary, compassionate and skillful care given by Nurses every day.

The Greater Lansing Convention and Visitors Bureau is pleased to join the 2016 Tourism Ambassador Institute to announce the winner of the International CTA Star Award is Malinda Barr, CTA. Malinda is the former director of sales at the Staybridge Suites Hotel in Okemos, Michigan and cur-rently the special events manager for the Lansing Lugnuts.

A Sparrow Clinton Hospital Nurse’s special care of a surgical Patient helped earn him the hospital’s DAISY Award for exceptional nursing skills. Terry Simison, RN, of St. Johns gained high praise from his Patients for his ability to make them feel comfortable and relaxed before and after surgery.

In the first six months in 2016, the governors of Indiana and Ohio signed legisla-tion where Liberty Coin Service’s Patrick A. Heller had traveled to the states to provide legislative and fiscal agency testimony and other support. Indiana HB 1046, a law that established a sales tax exemption on the retail sale of rare coins, precious metals bullion, and paper money, was signed by Governor Mike Pence on March 24 and took effect July 1. Ohio SB 172, a law that created a sales tax exemption on the retail sales of precious metals bullion and bullion-priced

coinsmade of precious metals, was signed by Governor John Kasich on June 14 and will become effective January 1, 2017.

St. Vincent Catholic Charities, a nonprofit dedicated to human services in mid-Michigan, has elected three new members to their Board of Directors: Anthony Klisch, CMA, controller at Granger III and Associates, Inc.; Lindy Smith, assistant vice president, corporate accounting at Jackson National Life Insur-ance Company; and Brig Sorber, executive chairman of TWO MEN AND A TRUCK ® INTERNATIONAL, INC.

COMPANY NEWSCBRE|Martin is pleased to announce that Todd and Tianna Hoppe-Rooney of 1701 Lake Lansing, L.L.C. have purchased an 11,944 SF office building located at 1701 Lake Lansing Road in Lansing, Mich.

Auto-Owners Insurance Company, a multi-line property/casualty and life insurer, is listed at No. 398 on the annual Fortune 500 list of America’s largest corporations, up 27 spots from a year ago. The new ranking makes Auto-Owners the 15th largest Michigan-based business on the Fortune 500 list.

For the fourth consecutive year, Rehmann has been named to the Accounting MOVE Project’s Top 10 Best CPA Firms for Women List, which recognizes firms with high proportions of women partners and principals.

Sparrow Hospital has been named a Blue Distinction® Center + in three areas of specialty care: cardiac care, knee and hip replacement, and maternity care. Blue Distinction Specialty Care is a national designation program of Blue Cross Blue Shield of Michigan, recognizing healthcare facilities that demonstrate expertise in delivering quality specialty care safely and effectively.

On Monday, June 13, Highfields hosted their 36th Annual Golf Outing at Forest Akers West and carried on the tradition of a live auction to support a need within the organization. Thanks to the support of generous donors, the “Dressed for Success” auction raised $3,500 for professional outfits for Highfields’ students.

Wieland has opened its sixth state office in the United States, opening an office in Raleigh, NC. Wieland currently has offices in Michigan, Florida, Louisiana, Texas and two in California.

CBRE|Martin is pleased to announce that Planet Fitness has leased 20,000 SF of space at Cedar Green located at 2380 Cedar Street in Holt, Mich.

The EPA recently announced that it awarded $1.325 million in assessment grants to three PM Environmental clients. The money will be used to conduct assessments and hazardous material surveys on brownfield properties in Oakland County, Michigan as well as Yazoo City and Hernando, Mississippi.

McLaren Greater Lansing Healthcare Foundation collected more than 1,000 pounds of cereal in its first annual Cere-al for Summer, a partnership with the Greater Lansing Food Bank.

The official opening of the Tier 1 auto supplier, KIRCHHOFF Van-Rob was cel-ebrated June 22 after it opened its doors in Watertown Township in December 2014. This official opening marks the introduction of the 14th KIRCHHOFF Van-Rob location in North America. KIRCHHOFF Automotive is a large auto-motive supplier with a global footprint of 30 production facilities and part of the KIRCHHOFF Group.

DAISY Award winner Kathy Raby, RN (center) poses with fellow Sparrow Ionia Hospital Nurses (from left) Sheril Billings, BSN; Lisa Sinko, BSN; Amanda Martin, RN; Chief Nursing Officer Linda Reetz, RN, BSN, MBA, NE-C; Terri Rowley, RN; and Lisa Harris, MSN.

(From left) DAISY Award nominees Nichole Pierson, BSN, and Brenda Simmer, RN, congratulate DAISY Award winner Terry Simison, RN (center). Nominee Karen Penner, BSN, is not pictured.

Barr

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Members On The MoveCBRE|Martin is pleased to announce that Rule Eye Care Clinic has purchased the former R Club Restaurant located at 6409 Centurion Drive in Lansing, Mich. Plans are to convert the 4,880 SF restaurant into a medical retail space; this includes adding 1,250 SF to the existing building while also constructing a 25 ft. parking canopy. Rule Eye Care Clinic plans to move into the newly renovated building by late fall 2016.

Following its successful Free Money giveaway on Saturday June 18, Liberty Coins will continue to give away free coins to incoming kindergarten through high school students from now up to Labor Day. Students will be able to select and keep up to six foreign coins each day from a treasure chest at the store in the Frandor Shopping Center.

In order to align care and services to meet the evolving needs of Lansing area seniors, Burcham Hills and Ingham County Medical Care Facility (Dobie Road) have developed a collaboration agreement. The two not-for-profit providers of senior health care and residential services have similar missions and have worked together to coordinate care over the last year.

Kuntzsch Solutions has partnered with Business Leaders for Michigan on the planning of the World Mobility Leadership Forum. Their work includes supporting the development of a targeted invitee list and creation of an event website and logo. Mobility-related content was curated for the website, including funding resources and challenges, white papers, case studies, and other resources.

In celebration of Peckham, Inc.’s 40 anniversary, Virg Benero, Mayor of Lansing designated June 28, 2016 an official “Peckham, Inc. Day.” Peckham has provided job training and employment opportunities for more than 106,000 individuals with disabilities in their 40 years of service. Peckham is committed to assisting job seek-ers secure and maintain long-term employment, allowing for job upgrades and career advancement.

Four local construction firms were among the nation’s Top 400 as reported by ENR Magazine: Here’s the ENR Top 400 for 2015 (based on revenue for 2015), but released in 2016: 102- Christman Construction ($696M); 246 - Wieland ($287M); Granger Construction ($270.7M); and 333 – Clark Construction ($201.3).

Doberman Technologies LLC, a local IT management firm, has been recognized by Corp! Magazine and ChannelE2E.com as a top IT service provider. Yeo & Yeo CPAs & Business Consultants was proud to join with the Young Profes-sionals group of the Leading Edge Alliance for its sixth annual Global Volunteer Week. LEA member firms worldwide were encouraged to donate to or volunteer for a local charity.

Capital Area Michigan Works! is pleased to announce the opening of its new Charlotte Service Center at 945 Reynolds Road, on the campus of Peckham, Inc.’s Charlotte facility.

The Lansing Economic Area Partnership (LEAP) and Spartan Innovations hosted a special third anniversary edition of The Hatching on June 29, 2016 at the Lansing Brewing Company in Lansing. Local entrepreneurs and supporters attended the event to kick-off its big move to its new location and another year of pitch compe-titions! The winning idea, Friends Host, was presented by Anna Song, Michigan State University alumnus and research assistant. Friends Host is a website that aligns with online social networks to offer a cheaper, safer and more friendly lodging experience when traveling worldwide.

CBRE|Martin is pleased to announce that CareLinc Home Medical Equipment and Supply has leased a 9,600 SF stand-alone retail building in Haslett Shoptown located at 1561 Haslett Road in Haslett, Mich. Auto-Owners Insurance Company, as part of its celebration of its 100th anniversary this year, has contributed approximately $1 million to support and assist 31 basic needs charities in the greater Lansing area, as well as additional basic needs organiza-tions in all of the 26 states in which it operates. The organizations that received the donations in the greater Lansing area were selected by a vote of Lansing-based Auto-Owners associates, and the amount of the donation was based on the number of votes received.

Hayes Green Beach Memorial Hospital was announced as a winner of the 2016 Ludwig Community Benefit Award Thursday, June 30, at The Michigan Health & Hospital Association Annual Membership Meeting. HGB received the honor for opening AL!VE, its experience-based destination health park, with the goal of improving community health and vitality.

ASTI Environmental has been selected to provide as-needed professional environ-mental services to the City of Grand Rapids. This multi-year contract include investigation, sampling, remediation and/or risk management services related to: air quality, asbestos-containing materials, lead-based paint and pollution prevention.

Sparrow Hospital in Lansing has been named one of the nation’s top Most Wired Hospitals, following the continued success of iSparrow, its electronic medical record system, as well as

other significant technological advances to improve Patient care. Sparrow Carson Hospital in Carson City was also recognized among the Most Wired small and rural hospitals in the country.

MSU Federal Credit Union is proud to announce that it has been named on Fortune’s 50 Best Workplaces for New College Grads list. MSUFCU was ranked number 46 based on employee feedback and new job growth.

Moonsail North, a startup that focuses on storytelling and strategy to help innovators communicate and grow, welcomes Root Custom Guitars as a client.

Adding to its vibrant downtown Stadium District, the Gillespie Group announced the purchase of the former Clara’s Lansing Station.Clara’s, which served its last guests June 26, dates back to 1903 when the train depot serviced the Michigan Cen-tral and Pere Marquette railroads. Rail service ended in 1972, and Clara’s officially opened in 1979 under owner Peter Jubeck. A 1910 Pullman dining car was added to the property in 1999. The building is filled with historic photographs and artifacts. Gillespie is cataloguing all the items in order to incorporate them into future renovations.

Tony Willis, LEAP; Jerry Norris, GAIA; Frank Porter, MSU Federal Credit Union; Rachel Michaud, Gil-lespie Group; Brian Town, Michigan Creative; and JV Anderton, Loomis Law congratulate the June 2016 Hatching winner, Anna Song.

SHARE YOUR NEWS WITH US

Do you have employee or company news you’d like to share in FOCUS magazine? Contact Eric Dimoff at

517-853-6460 or edimoff@lansingchamber.org to have your news included in Members on the Move.

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Health care at the speed of lifeSparrow FastCare offers convenient, affordable health care provided by Sparrow Nurse Practitioners and Physician Assistants. And you don’t have to be a Sparrow Patient to come in—just someone who wants exceptional care without the wait.

Walk-in services for:

» Treatment of minor injuries and illnesses » Basic lab tests » Camp/sports physicals » Vaccines

Most insurances accepted. Co-pays apply.

» High deductible plan or no insurance? Only Sparrow offers this level of care at an affordable price.

Patients must be 18 months or older. Some age restrictions apply for select services.

Choose Wisely. Choose Sparrow.

Convenient locations in Downtown Lansing, Frandor, DeWitt Meijer and Okemos Meijer.

Walk-ins welcome or schedule an app0intment online at Sparrow.org/FastCare

For emergency care, on-site X-rays, stitches or treatment for broken bones, please visit a Sparrow Urgent Care or a Sparrow Hospital Emergency Room.

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A As part of the ongoing Lansing Regional Chamber of Commerce (LRCC) Business Roundtable Series to connect our business community with government leaders, Congressman Dan Kildee (D-Flint) met

with LRCC members in June to discuss several key issues facing the state and our region. Congressman Kildee is in his second term in the U.S. House of Representatives and sits on the House Financial Services Committee as well as the House Budget Committee. Kildee focused on a variety of issues facing our region, including: • Inadequate funding levels for infrastructure • Municipal finance reform • Education reform • Talent development • Economic growth “The old rules don’t apply to the new economy,” said Kildee. “Secondary education is a prerequisite for being competitive in the job market. We have to adapt to stay ahead of the game and prepare our work force in order to thrive in the 21st century economy.” Kildee emphasized the importance of regional collaboration between business, community and government leaders to work together to move Michigan and Greater Lansing forward. “The private sector is where innovation happens,” said Kildee. “Collaboration with our private sector partners is crucial for our future.” Stay tuned for more information regarding the Chamber’s next Business Roundtable Series.

CONGRESSMAN KILDEE MEETS WITH CHAMBER MEMBERS TO DISCUSS FUTURE OF REGION

The Voice of Business

Congressman Dan Kildee meets with LRCC members and Greater Lansing business leaders to discuss the future of the region.

Congressman Dan Kildee (D-Flint)

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Focus on Small Business

Established in 1976, On the Spot Engraving Applause Inc. is a three-person family-owned business

which specializes in awards and recognition by assisting businesses in choosing meaningful and special gifts to present to their employees, volunteers and athletes. On the Spot Engraving has grown from selling plaques and trophies to a wide variety of crystal, glass, wood and acrylic gift items, including clocks. According to co-owner, Betty Williams, the name “On the Spot Engraving” came about from Marv and Helen Reed who engraved trophies for award winners ‘on the spot’ at CB rallies. For these rallies, CB enthusiasts traveled to different parts of the Midwest

and used CB radios to communicate along the way and held competitive events at these destinations. After the Reeds retired, John and Betty Williams purchased the business and incorporated under the name Applause Inc. Betty Williams notes that their daughter, Bethany Bigelow, will most likely take over the business once they retire, as she has been with the company for more than 24 years. “As a family, we work well together with one goal in mind,” Betty Williams said, “To increase our customer base and keep our existing customers happy and coming back to us.”

Betty Williams explained that her husband, John, runs the business side while she updates the website, sends relevant emails to customers and is in charge of the billing and errand running. They also hold a special place for their golden retriever, who Betty notes is their “greeter and security blanket.” “The most rewarding part of this business is when we are able to assist a grandfather who wants their child’s name engraved on a brass plate to be placed on a special gift he has made,” said Betty Williams. “We get a great deal of satisfaction in helping our customers choose an award or gift with their special engraved message of appreciation for an employee, volunteer or a friend. It is a wonderful experience.” Using Bethany’s unique skillset with their laser engraver, Applause Inc. is able to engrave awards with personal messages of appreciation. Applause Inc. also offers engraving signs in a variety of colors to help identify designated areas in buildings such as exists and specific rooms. The business works to offer everyone a quality product at a fair price. Betty Williams said that they are fortunate to receive strong support from customers in the Lansing area as most of their business comes from word-of-mouth referrals. Their customers include many associations, state agencies, the Michigan Legislature, local hospitals and churches. Looking ahead, owners John and Betty plan on adding a sublimation process to satisfy the growing need from customers. This process allows Applause Inc. to print on metal plates including different colors and creative freedom with fonts and graphics. The organization is also hoping to increase their customer base with more outreach in surrounding areas using various types of communication to promote special events and sale promotions. Applause Inc. features many of their products on their website, www.applauseinc.com and email through newsletters regarding website updates and products pertaining to certain holidays and occasions.

ON THE SPOT ENGRAVING FOR ANY CELEBRATION

From left to right, John Williams, Betty Williams, Bethany Bigelow, and Monty Bigelow. This picture was taken at the South Lansing Business Association’s Award Banquet. John was honored as the Association’s Business Person of the Year.

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Chamber In Action

The Lansing Regional Chamber was pleased to host a ribbon cutting ceremony on July 18 as Personnel World opened their second mid-Michigan office, located at 2049 Cedar St., Suite B, Holt. The region’s rebounding economy and business growth prompted owner Kent Housler (with scissors) to expand. “The region’s economy is definitely on the rebound,” said Housler. “We are responding by recruit-ing talented staff to fill a variety of positions across mid-Michigan. We are also expanding with a Holt office to meet the growing demand.”

On June 17, the Lansing Regional Chamber was pleased to join with City of Lan-sing Mayor Virg Bernero, the Lansing Brewing Company and other dignitaries to welcome to our region JoyRide Pedal Tours, purveyors of “the happiest biking expe-rience on earth”. Owner Molly Chan (holding scissors) has brought to the commu-nity the first pedal tour company that offers an out-the-box opportunity to see the region from a brand new perspective. Offering tours throughout the area, JoyRide is proud to partner with Harrison Roadhouse in East Lansing, Lansing Brewing Com-pany in Lansing and Old Nation Brewing Company in Williamston. Ribbon cutting celebrations were held in Williamston on June 21 and in East Lansing on June 23. JoyRide offers customized 2-hour tours that focus on art, beer, food, Michigan State University and more. Call 517-388-8439 to book your tour today.

Congratulations are in order for Gita Mahabir (with scissors) as the Lansing Re-gional Chamber of Commerce and the Meridian Area Business Association hosted a grand opening celebration for Mahabir Wellness on July 22. Located at 1640 Haslett Road, Suite 100, Mahabir Wellness focuses on providing a fresh perspective on inner and outer confidence. “I focus on helping my clients build confidence,” says Mahabir, who is both a Licensed Professional Counselor and Licensed Esthetician. “As a counselor, I empower my clients to strengthen their inner confidence as they navigate through life transitions. I also offer advanced skin care services to refresh their outer confidence.”

CELEBRATING A GRAND OPENING, EXPANSION OR

MOMENTOUS OCCASION FOR YOUR BUSINESS?

Lansing Regional Chamber of Commerce ribbon cutting and groundbreaking services should be an important part of your overall marketing and

advertising plan.

Contact Michelle Rahl at 517-853-6457 or mrahl@lansingchamber.org or Christine Zarkovich at 517-853-6456 or czarkovich@lansingchamber.org to

schedule a ribbon cutting, groundbreaking or special event for your business today.

PRSRT STDU.S. POSTAGEPAIDLANSING, MIPERMIT NO. 689

The Stadium District500 East Michigan Avenue, Suite 200Lansing, MI 48912Ph. 517.487.6340lansingchamber.org

Change Service Requested

At Mercantile Bank we’re committed to strengthening business here in the Lansing area. Over the past year we have financed construction projects, helping

businesses to develop and expand. All of this helps to build a stronger community, impacting new job creation and promoting economic prosperity.

Moving business forward, it’s just another way Mercantile is Here to get you there.®

mercbank.com

For more information, contact:Tom Hoban-Community Presidentthoban@mercbank.com

INVESTING IN THE LOCAL LANDSCAPE