AMBRA National Shop Grading Program · renewing the agreement falls solely with the shop owner, at...

AMBRA National Shop Grading Program 1

AMBRA National Shop Grading Program

Australian Motor Body Repairers Association

In order to become an accredited member of

the Body Repair Division of your state motor

trade Associaion, your business must saisfy the minimum category as outlined in this document.

To maintain the accreditaion, your premises will be re-inspected at least every two years

to ensure that compliance is maintained.

The Australian Motor Body Repairers Associaion believes that this document outlines a fair and equitable

overview of the minimum compliance required to run a

professional and well-equipped body repair business.

The Shop Grading process is as follows:

1. Read through the Shop Grading document

2. Choose the category you wish to apply for

3. Collect all the relevant informaion required as outlined in this self audit.

4. Contact your Associaion through an applicaion form to arrange an audit of your business.

5. The Associaion will then invoice you for payment.

6. The audit will take place at your shop premises

by an independent auditor.

A 100 per cent compliance is required.

7. Final approval will be made by the Body

Repair Division Chairperson, the Body Repair Division Manager and one member

of the Shop Grading Commitee.

8. An agreement will be sent to members for

signing together with a signage order form.

The audit will be conducted by a party

approved by the state Associaion.

This agreement will commence for a two-year period from

the date of the agreement being signed. The agreement

will end ater two years have expired from the date of the agreement being approved. The responsibility of

renewing the agreement falls solely with the shop owner, at which point the process above must be followed.

At any point the member can apply for a higher or

lower category. The Shop Grading process will need to

be followed when applying for a diferent category.

Terms and CondiionsIn applying and acceping the inal approval (agreement) for your Shop Grading category, you are deemed to have read and agreed to the following terms and condiions:

Deiniion of Terms1. Agreement refers to this agreement.

2. Client, Member, you and your refers to you, the person applying for the Shop Grading audit

and acceping the terms and condiions.3. Independent auditor means an

auditor not in the employ of the MTA

or the Member being audited.

4. Party, paries or us refers to both the client and

ourselves, or either the client or ourselves.5. Privacy Law means the Commonwealth Privacy

Amendment (Private Sector) Act 2000 (CTH) and Regulaions, and include any guidelines issued by the Privacy Commissioner from ime to ime.

6. 100 per cent compliance – The program is

designed to ensure both consumer and insurer

conidence that the body repair shop grade has been achieved and is being maintained. As

such, to be successful in achieving a category, all requirements listed in the category must

be saisied. Throughout the document this is referred to as ‘100 per cent compliance’.

Privacy statement

We are commited to protecing your privacy. Only authorised employees of your state Associaion and Shop Grading Commitee can use any informaion collected from individual members for the purpose of Shop Grading only.

All paries must observe Australian Privacy Laws.

ConidenialityClient records are regarded as conidenial and therefore will not be divulged to third paries unless legally required to do so by the appropriate authoriies.

Charges and payment

The audit will incur an audit fee per visit. On the submission of the applicaion form, an invoice from the Associaion will be sent to the Member. This invoice must be paid in full before the audit is to take place.

Signage

All signage must be displayed by the Member in a

prominent posiion and may not be altered in any way. The Member will also be issued with a sign as appropriate.

All signage remains the property of the Associaion.

Terminaion of agreements and refunds policyBoth the Member and the Associaion have the right to terminate the Shop Grading agreement. There will be no

refund granted for monies paid during the agreement.

Foreword


Availability

Unless otherwise stated, the Shop Grading process is only available to Members of the Associaion.

Copyright noiceCopyright and other relevant intellectual rights

exist on all text to the Associaion services and the full content of the Shop Grading process.

CommunicaionContact details for Shop Grading can be

found on the Associaion’s website.

Noiicaion of changes The Associaion reserves the right to change these terms and condiions from ime to ime as it sees it. Updated Terms and Condiions will be outlined on

the website. The member will noify the state Associaion in wriing of any changes made to the shop if it afects the Shop Grading level.

Governing law

This agreement will be governed by any laws of the

Commonwealth or State in which the business operates.

Motor Vehicle Insurance and Repair Industry (MVIRI) Code of ConductAll Associaion Members are deemed signatories to the MVIRI Code of Conduct and must

abide by the principles of the Code.

Complaints resoluionAll Members must comply with the complaints

resoluion process as determined by the Associaion.

To be completed by the Association:

The Associaion has determined that the Shop Grade level for

__________________________________________________(name of shop)

is _________________________________________________(category achieved)

Associaion representaive signature: __________________________________________

Associaion representaive name: _________________________________________________

Witness signature: _________________________________________________

Witness name: _________________________________________________

Date: _____________________

To be completed by the Association Member:

I _____________________________________________________________________________

(member name) accept the Shop Grading level determinaion made by the Associaion.

I have read and accept the terms and condiions of Shop Grading.

Member signature: _________________________________________________

Member name: _________________________________________________

Witness signature: _________________________________________________

Witness name: _________________________________________________

Date: _____________________

AGREEMENT FOR MTA SHOP GRADING LEVEL DETERMINATION

CATEGORY 1

This business can return vehicles to pre-accident condiion which involves all bolt-on panels, welded quarter panels, sill panel, outer beaver panels and radiator supports that require repair or replacement.

This business cannot repair or replace any:

• Structural area including rails and skirts, inner quarter panels, boot loors or rails, A and B pillars inner or outer or roof skin

• 4WD chassis

• Any aluminum, including chassis, welded, bonded, riveted panels structural or carbon ibre• Mechanical suspension components

100 per cent compliance to all secions must be achieved to receive Category 1 status.

GENERAL CRITERIA YES NO

Meets relevant state legislaion in which the business resides.

Meets Work, Health and Safety requirements.Repairer must have a documented or electronic WHS system. Meets environmental legislaive requirements.Green Stamp Level 1 (minimum level) must be met.Has a fully venilated and iltered booth.

Inverter spot welder, mig welder and silica bronze welder.

I-Car Training*: minimum of four diferent courses a year.

(This can be achieved by one or more students.) A pass must be achieved in each course.Please supply course and student IDs for each course passed:

Course: Student ID:

1._______________________________ _______________________________

2._______________________________ _______________________________

3._______________________________ _______________________________

4._______________________________ _______________________________

Hoist.

Has chassis aligning equipment that is capable of a simple pull and can measure at least six points of a vehicle simultaneously, and of using a universal jig system. • Type, model number, etc.

Access to the documented manufacturer’s technical speciicaions including those supplied by other industry recognised agencies or authoriies.

Access to eMTA realisic imes guide.

Welding ceriicaion – if at audit, less than two years advance license then further proof supplied with follow up at license expiry.Bonded glass removal equipment or appropriate licensed company.

License number: ______________________

Basic scan tool.

Has infra red drying capabiliies.

*Courses can be completed online through I-Car.

If you need further space for answers please use note secion at end of document.


Workshop equipment

Assessment Criteria Addiional Informaion

GENERAL EQUIPMENT

Yes No

A current Refrigerant Handling License or contract air condiioning work to an appropriately licensed individual or company.

License/Accreditaion No. _____________________________

Yes No Hoist.Type: ________________________

Serial number:_________________

Yes No A radiator pressure tester.

Yes No One welding screen, as appropriate.

Yes NoStorage faciliies for vehicle parts when removed from vehicles once under repair.

AIR SUPPLY EQUIPMENT

Yes NoAir purifying equipment that is ceriied as per regulaions. Atach appropriate State Legislaion paperwork.

PREPARATION AREA

Yes No Preparaion area set aside from booths.

CLEANING EQUIPMENT

Yes No General cleaning equipment.

Yes NoAn approved solvent disposal system or documented licensed

contractor (evidence required).

Yes NoA dedicated detailing area or bunded equivalent with a

high pressure cleaner.

INSPECTION CHECKLIST

PAINT MIXING EQUIPMENT

Yes No Access to reference service data from paint supplier.

Yes No Electronic ining machine and manuals.

Yes No

MSDS should be made available in hardcopy. Where it is provided

from the supplier or readily accessible electronically at all imes. (Note: MSDS remain subject to ongoing legislaive changes.)

SAFETY AND PROTECTION EQUIPMENT

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

No

No

No

No

No

No

No

No

No

No

No

No

No

No

No

a) At least one Safety/First Aid oicer.b) Air wash hood.

c) Ani-staic overalls.d) Gloves.

e) Eye protecion.f) Respiratory protecion (each person).g) Hearing protecion (each person).h) Maintained irst aid kit that meets current standard.i) Welding helmets and goggles as appropriate.

j) Suitable ire exinguishers (regularly maintained).k) Safety signs.

l) PPE register.

m) Dust masks.

n) Knee pads.

o) Sunscreen.

p) Safety vests.

Premises


PANEL BEATING AREA

Yes No A weatherproof concrete-loored building.

Yes NoDust extracion system: area to be well venilated suicient to remove dust and toxic fumes.

Yes NoSuicient lighing to cope with normal and predictable circumstances (ariicial lighing).

Yes NoSuitable means of localising sparks (splater mats or screens), ire blanket.

Yes No Cleaning aciviies that ensure used areas are well maintained.

Yes NoSealed concrete loor with suitable areas specially characterised for major body alignment and accurate body measurement.

PAINT SHOP AREA

Yes No To be weatherproof/concrete-loored building.

Yes NoWork in progress shall have convenient access to natural light for

colour matching.

Yes NoVenilated and secured paint storage and mixing area that complies with Occupaional Safety and Health requirements.

Yes No Cleaning aciviies that ensure that used areas are well maintained.

Yes No Spray-gun cleaning machine.

SECURITY

Yes No

The accreditaion requires Members to provide a facility that ensures every efort is made to provide safe and secure storage of vehicles as required to meet insurance compliance.

A ceriicate of currency is required to be available for inspecion.

Refinish


Yes No Spray gun ilters.

Yes No In line ilters.

Yes No Booth ilters.

Yes No Automated sirring facility. Allowance is made for waterborne

non-sir solvents.

Yes No Tining formula reference guides.

Yes No Comprehensive product range reference material.

Administration


Yes No

Fully integrated computerised quoing package designed to efecively suit the requirements of the business. Consideraion shall be given to quoing, invoicing, record retenion, data backup.

Yes No ABN or ACN Number: _____________________________

Yes No Current copy of WorkCover Ceriicate.


Customer facilities


Yes NoRecepion access shall ensure that the customer is not required to enter restricted or dangerous areas.

Yes NoThe presentaion and decorum of staf in contact with the customer shall relect the company’s professional aitude

Yes No

Suicient control over noise level will be maintained to ensure suitable customer comfort when reading, wriing, talking, listening or using the telephone.

Yes No

Shall provide a designated waiing area that is clean, neat, idy, presentable and well lit. It shall also have loor coverings, window treatments, recepion quality tables and chairs and be well venilated.

Yes NoThe premises and surrounding areas should be neat and

well maintained.

Yes No Provide clean and easily accessible toilets for clients.

Yes No Shall provide customer parking.

Parts receiving area


Yes No Shall have a parts receiping system.

Insurance


Yes NoShall have Public Liability insurance of $10 million. Minimum shall be the equivalent required to meet Government contracts.

NOTES

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CATEGORY 2

This business can return vehicles to pre-accident condiion which involves all bolt-on panels, repair or replace welded panels including all structural rail skirts, A and B inner and outer quarter panels and loors.

This business can replace and/or repair mechanical suspension; 4WD chassis and bolt-on aluminum panels.

This business cannot repair or replace aluminum chassis or welded, bonded or riveted panels or structural repairs, including carbon ibre.



Meets relevant state legislaion in which the business resides.Meets Work, Health and Safety requirements.Repairer must have a documented or electronic WHS system. Meets environmental legislaive requirements.Green Stamp Plus accreditaion Level 3.Has a fully venilated and iltered booth.

I-Car training* – Plainum level. Plainum repairs require minimum two courses per year with pass. Other two courses can be completed by one or more employees, but must be separate courses with a pass in each.

Please supply student ID/s:

1._______________________________

2._______________________________

3._______________________________

4._______________________________

Hoist

Has chassis alignment capabiliies include muli pulling, manufacturer-speciic or universal jig system with compaible print-outs, web-based access to data including current updates.

Welding ceriicaion – if at audit less than two years advance license then further proof supplied with follow-up at license expiry required.Access to the documented manufacturer’s technical speciicaions including those supplied by other industry recognised agencies or authoriies.Access to eMTA realisic imes guide.

Has infra-red drying capabiliies.Bonded glass removal equipment or appropriate licensed company.

License number: _______________Scan tool

*Courses can be completed online through I-Car




Workshop equipment


WELDING AND PANEL BONDING EQUIPMENT

Yes No Invertor spot welder which is fully automated.

Ensure power supply is suicient to enable spot welding to work at

maximum eiciency.Type: _______________________

Serial number: _______________

Yes No Bronze silica welder.

Ensure power supply is suicient to enable welding to work at



Yes No Invertor mig welder.




Yes No Aluminum welder.




GENERAL EQUIPMENT

Yes No


License/Accreditaion No. ____________________________

Yes No Hoist.Type: ________________________

Serial number:________________


Yes No One welding screen.


Yes No Inducion heater.


Yes NoAir purifying equipment that is ceriied as per regulaions. Atach appropriate State Legislaion paperwork

PREPARATION AREA

Yes No Preparaion area set aside from booths

CLEANING EQUIPMENT

Yes No General cleaning equipment

Yes NoAn approved solvent disposal system documented disposal/licensed contractor. Evidence required.

Yes NoA dedicated detailing area or bunded equivalent with a

high pressure cleaner


Yes No Access to data reference service from paint supplier.


Yes No

MSDS should be made available in hardcopy where it is provided



Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

No

No

No

No

No

No

No

No

No

No

No

No

No

No

No





l) PPE register.

m) Dust mask.

n) Knee pads.

o) Sunscreen.

p) Safety vest.

Premises


PANEL BEATING AREA


Yes NoDust extracion system: area to be well venilated suicient to remove dust and toxic fumes.



Yes NoSealed concrete loor with suitable areas specially characterised for major body alignment and accurate body measurement.


PAINT SHOP AREA

Yes No To be weatherproof/concrete-loored building.

Yes NoWork in progress shall have convenient access to natural light for

colour matching.




SECURITY

Yes No


A ceriicate of currency is required to be available for

inspecion.


Refinish





Yes No Automated sirring facility. Allowance is made for

waterborne and non-sir solvents.

Yes No Tining formula reference guides.


Administration

Yes No


Yes No ABN or ACN Number: __________________________

Yes No Current copy of WorkCover Ceriicate.

Customer facilities


Yes NoThe presentaion and decorum of staf in contact with the customer shall relect the company’s professional aitude.

Yes No


Yes No

Shall provide a designated waiing area that is clean, neat, idy, presentable and well lit. It shall also have loor coverings, window treatments, recepion-quality tables and chairs and be well venilated.

Yes NoThe premises and surrounding areas should be neat and

well maintained.

Yes No

Provide clean and easily accessible toilets for clients that are

separate from employee faciliies. Can be in the same block but must be clearly marked as ‘Customer Only’.

Yes No Shall provide customer parking.

Yes No Must provide undercover pick up and quoing area. May include deined workshop space.



Yes No Shall have a designated parts area.

Insurance

Yes NoShall have Public Liability Insurance of $10 million. Minimum shall be the equivalent required to meet Government contracts.

NOTES

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CATEGORY 3

This business can return vehicles to pre-accident condiion which involves all types of repair and replacement, including all structures and materials.

This business can repair and replace all mechanical suspension components and 4WD chassis.



Meets relevant state legislaion in which the business resides.Meets Work, Health and Safety requirementsRepairer must have a documented or electronic WHS system.Meets environmental legislaive requirementsGreen Stamp Plus accreditaion Level 3.Has a fully venilated and iltered booth.

I-Car training* – Plainum level. Plainum repairs require minimum two courses per year with pass. Other two courses can be completed by one or more employees, but must be separate courses with a pass in each.

Please supply student ID/s:

1._______________________________

2._______________________________

3._______________________________

4._______________________________

Hoist

Has chassis alignment capabiliies include muli pulling, manufacturer-speciic or universal jig system and/or computerised measuring with compaible print-outs, web-based access to data.

Welding ceriicaion – if at audit less than two years advance license then proof supplied with follow up at license expiry.Access to the documented manufacturer’s technical speciicaions including those supplied by other industry recognized agencies or authoriies.Ability to access repair informaion from OEM/manufacturers.

Access to eMTA realisic imes guide.

Has infra-red drying capabiliies.

Dedicated detailing area with high pressure cleaner.

Bonded glass removal equipment or appropriate licensed company.

License number ________________________

Scan tool

*Courses can be completed online through I-Car.




Workshop equipment


WELDING AND PANEL BONDING EQUIPMENT

Yes No Invertor spot welder which is fully automated.

Ensure power supply is suicient to enable spot welding to work at

maximum eiciency.Type: ________________________

Serial number: _________________

Yes No Bronze silica welder.

Ensure power supply is suicient to enable welding to work at maximum eiciency.Type: ________________________

Serial number: _________________

Yes No Invertor mig welder.


Serial number: _________________

Yes No Aluminum welder.


Serial number: _________________

GENERAL EQUIPMENT

Yes No


Accreditaion no ____________

Yes No Hoist.Type: ________________________

Serial number: _________________


Yes No One welding screen.


Yes No Scan tool.

Yes No Inducion heater.

Yes NoDedicated aluminum bay with dedicated aluminum

repair tools.

Including a dent puller and

vacuum system.


Yes NoAir purifying equipment that is ceriied as per regulaions. Atach appropriate State Legislaion paperwork.

PREPARATION AREA

Yes No Preparaion area set aside from booths.

CLEANING EQUIPMENT

Yes No General cleaning equipment.

Yes NoAn approved solvent disposal system documented disposal/licensed contractor.

Yes No A dedicated detailing area with high pressure cleaner.


Yes No Access to data reference service from paint supplier.


Yes No

MSDS should be made available in hardcopy where it is provided



Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

No

No

No

No

No

No

No

No

No

No

No

No

No

No

No





l) PPE register.

m) Dust mask.

n) Knee pads.

o) Sunscreen.

p) Safety vest.

Premises


PANEL BEATING AREA


Yes NoDust Extracion System: Area to be well venilated suicient to remove dust and toxic fumes.



Yes No

Sealed concrete loor with suitable areas specially characterised for major body alignment and accurate body measurement.

Yes NoCleaning aciviies that ensure that used areas are well maintained.

PAINT SHOP AREA

Yes No To be weatherproof/concrete loored building.

Yes NoWork in progress shall have convenient access to natural light

for colour matching.


Yes NoCleaning aciviies that ensure that used areas are well maintained.


SECURITY

Yes No


A ceriicate of currency is required to be available for inspecion.


Refinish





Yes No Automated sirring facility. Allowance is made for waterborne

and non mix solvent paint Yes No Tining formula reference guides.


ADMINISTRATION

Yes No


Yes No ABN or ACN Number: ____________________

Yes No Current copy of WorkCover ceriicate.

CUSTOMER FACILITIES


Yes NoThe presentaion and decorum of staf in contact with the customer shall relect the company’s professional aitude.

Yes No


Yes No

Shall provide a designated waiing area that is clean, neat, idy, presentable, and well lit. It shall also have loor coverings, window treatments, recepion-quality tables and chairs and be well venilated.

Yes No Dedicated cofee machine and refreshments for customers.

Yes NoThe premises and surrounding areas should be neat and well

maintained.

Yes NoProvide clean and easily accessible toilets for clients that are

separate employee faciliies.

Yes NoShall provide designated customer parking that is clearly

signed and convenient.

Yes No Must provide undercover pick-up and quoing area.




Yes No Shall have a designated parts area.

Insurance


Yes NoShall have Public Liability Insurance of $10 million. Minimum shall be the equivalent required to meet Government contracts.

NOTES

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Australian Motor Body Repairers Association

AMBRA National Shop Grading Program · renewing the agreement falls solely with the shop owner, at...

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Transcript of AMBRA National Shop Grading Program · renewing the agreement falls solely with the shop owner, at...