AMANDA BELL

100 3rd Ave Dundurn, SK S0K 1K0 Cell: 306-717-4756 ttakozun@hotmail.com

Summary

I am an active, outgoing individual seeking new employment opportunities to expand my knowledge within the hospitality industry. I have 17 years of experience and I am looking forward to broadening my career while mutually benefiting my future and the company.

Qualifications Strong ability to multitask and prioritize Exceptional customer service skills such as approachability and friendliness Extensive experience working within various hospitality settings Excellent oral and written communication skills

Education2007 Software Specialist: Administrative Assistant

Saskatoon Business College – Saskatoon, SK2000 ESL Teaching Certificate: ESL Teacher

International TESOL Training Center – Saskatoon, SK 1994-1999 Grade 12 Diploma

Mount Royal Collegiate – Saskatoon, SK

Work Experience

05/2015 – Current Bartender/Server/CookBig Mur’s Tavern – Dundurn, SK

Exceptional customer service and time management skills Daily cash-outs, balancing and inventory Manage all commissary and supplies for daily operations Bartender, server, and cook for all patrons

07/2012 – 07/2015 Flight Attendant / Passenger Check-In AgentWest Wind Aviation LP – Saskatoon, SK

Ensure passenger safety Execute pre-flight announcements, passenger briefings, and safety

demonstrations Pre-flight and post-flight paperwork and briefings Conduct pre-flight checks of the aircraft to ensure that all safety

equipment and necessary commissary are in place Conduct passenger check-ins including: announce flights, collect

boarding passes, assist with baggage requirements

1 Amanda Bell Resume

Responsible for daily data entry into computerized flight departure/arrival screens

Responsible for large passenger volumes with a strong emphasis on safety

Dealt with lost baggage, unruly passengers, and intoxicated passengers to ensure a prompt, respectful and safe resolution

Assisted Manager with Safety Manuals and Procedures as well as Emergency training and drills

06/2009 – 06/2013 Owner/OperatorHome Daycare Provider – Saskatoon, SK

Provided safety focused care for up to ten children at a time Created daily activities and educational aids Implemented balanced healthy meal plans Handled and balanced all financials for the business

03/2003 – 09/2009 Assistant Cruise Director Holland America Cruise Line – Seattle, WA

Collaborated with Hotel Manager to ensure satisfaction and happiness of all passengers/guests

Event coordinating and planning while tracking success, profit and changes needed.

Produced schedules and alternate plans depending on weather or port delays for all passengers on board

Effectively allocated staffing resources for a five person team ensuring all daily program activities were achieved

Coordinated and hosted recreational and sporting events Hosted theme nights, game shows, tournaments, entertainment and group

meetings Assisted with embarkation and debarkation of passengers Solved passenger concerns and discrepancies

04/2001 – 11/2002 ESL English TeacherGlobalingua – Puira, Peru

Taught English to all ages. Ensured all assignments and tasks were graded and recorded Created games and learning tools to increase success Created report cards and assessments for all students Initiated lesson plans and implemented tutorials to ensure success of

students.

References Available upon request

2 Amanda Bell Resume