Amadeus Multi channel distribution for hotels

Distribution & Content

Make the right moves& conquer new markets

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Be where your customers book and buyThe hospitality industry is booming. Occupation rates are up and profitability is rising in every market around the globe.

At the same time, competition is intensifying. Unprecedented profits have spurred a hotel

building boom, bringing thousands of new rooms onto the market. With the biggest ever

increase in the global hotels inventory, hotels – whether individual properties or multinational

groups - will find it harder to increase occupancy and optimise pricing and yield.

The shape of the hotel industry is changing too as more customers turn to the Web to find

accommodation. Shopping online, today’s discerning customers can easily compare

prices to find the best deal. More of them are making last minute bookings, creating new

opportunities to sell rooms. These customers are increasingly brand conscious, searching

for names they know and trust - whether they are looking for low cost lodgings or a luxury

boutique hotel.

This is a great time to be in the hotel business. But to truly benefit, and protect margins in

the future, hotels need their inventory to be available when and where lookers and bookers

can find it. Globally. Online and offline. In both corporate and leisure markets.

Manageable multi channel distribution - worldwideAmadeus makes it easy for hoteliers to

distribute their rooms across multiple

channels on a global scale. The more

channels you use, the easier it is for

customers to find and book your hotel.

Whether you operate a single property or a

chain, Amadeus distribution and content

tools connect your customers with your

inventory:

> when they visit one of over 200,000

travel agency sites using Amadeus,

Sabre, Galileo, Worldspan

> when they make a reservation direct

on your own-branded website

> when they use a travel portal such as

opodo.com, Orbitz or Travelocity

Amadeus Multi Channel Distribution: more opportunities to capture your customer

Amadeus Multi Channel Distribution platform

Your hotel’s website

200,000 + travel agencies

Travel portals

Your hotel inventory

Working with Amadeus has proved extremely profitable and a pleasure for us. We generate significant extra revenues as a result of having global reach via the GDSs to agencies around the world, and to other new distribution channels. And in addition, Amadeus’ true partnership approach has meant

we enjoy exemplary service.

Philippe Marguet

General Manager, INTER-HOTEL

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Around the world, over 4,500 hotels – from chains such

as Châteaux Hotels de France, Estelar Hotels or AtaHotels

to sole independents such as Tranzit Hotel are using

Amadeus solutions to show and sell their rooms.

Whatever the size of your business, Amadeus has a tool that

makes it simple for you to distribute your inventory across

multiple channels, including all of the GDSs (with direct

connections to Amadeus and Sabre), Pegasus and Opodo.

The complete solution - from a technology partner you can trust

All Amadeus tools are designed to make your life easier with intuitive interfaces that allow you to get up and running

with a minimum of training.

> complete flexibility over rates – an individual rate for each customer

> one tool to manage across multiple channels

> easy to learn, easy to use

> no installation required, just an internet connection

> no big investments

> dual currency feature

> Amadeus Hotel Master Web Planning – single tool to manage distribution across multiple hotels

Amadeus Hotel Web Planning at a glance

Amadeus Hotel Web Planning - one tool to manage all your distribution channels

Designed for individual hotels, Amadeus

Hotel Web Planning is all you need to

distribute across multiple channels,

enabling you to choose what rate to sell to

different customers.

Guests and agents can access your

latest availabilities and rates and make

reservations through any channel. Whether

that is your hotel’s branded website, your

contact centre or online and offline travel

agencies. Amadeus Hotel Web Planning

makes it easy. No installation is needed

– you just log on via the Internet and you

are ready to go. You only have to decide who

you want to sell to and at what rate.

For hotel chains, Amadeus Hotel Master

Web Planning makes it simple to manage

distribution across your entire portfolio of

hotels. From a single point of management,

you control who you sell to and at what rate.

For high-volume content aggregators and

hotel chains, an XML interface connects your

inventory management to the Amadeus

Multi Channel distribution platform.

> a simple and seamless way to connect inventory systems to the Amadeus Hotel Multi Channel Distribution platform

> OTA XML-compliant

> easy to use and install

> fast to implement

XML interface at a glance

XML interface - seamless connectivity with your channels

IndirectDirect

Worldspan

Opodo Orbitz, etc

Pegasus

Travel agencies

Amadeus Sabre GalileoAmadeus Hotel

Web Booking Engine

Multi channel distribution platform

Amadeus Hotel Web Planning / XML Interface

Hotel websites

The portfolio of solutions for connecting with your customers

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Amadeus ServicesA solution is more than a piece of technology. A solution includes the expertise and

support you need to get the most out of technology.

Amadeus provides end-to-end customer support throughout the life cycle of your solution.

Services include:

> scalable and customised support ideal for your business

> dedicated Account Management to ensure your critical business needs are addressed

> world-class training programs, tools and resources –customised as needed

> trainers to guide you through the “go-live” steps

> multi-lingual support desk staff

> post-installation and follow-up services

Amadeus is the world’s leading provider of

technology solutions to the travel industry,

investing hundreds of million of Euros every

year to enable our customers’ success.

For nearly 20 years, Amadeus has served the

global hospitality industry, addressing hotels

evolving direct distribution and IT needs. Our

hotels portfolio encompasses leading-edge

distribution and IT solutions covering CRS,

PMS and RMS for leading chains, representation

companies and independent hotels.

Amadeus combines global reach with local

insight. We have 6000 people in over 200

countries, with 400+ dedicated hotel

specialists covering every aspect of the

development, delivery and support of

hospitality IT solutions.

We work as a partner: delivering on the

IT front and leaving you free to focus on

competing and succeeding.

Amadeus is ISO9001:2000 certified.

Amadeus - a partner to the global hotel industry

Amadeus Hotel Booking Engine makes it

easy for you to advertise your availabilities

and rates online and receive bookings.

Amadeus Hotel Booking Engine makes life

simple for your customers too. Booking is

quick and easy and once completed, the

system will automatically send a

confirmation to your customer. At the same

time, your inventory is updated.

You can buy Amadeus Hotel Booking Engine

off the shelf and customise it to fit your

business or you can integrate an API version

into your web site.

> easy for your customers to book direct on your own website

> multi-hotel search tool according to customer-requested criteria

> instant booking confirmation to customer, and update of hotel inventory

> two options: off-the-shelf and OTA XML

Amadeus Hotel Booking Engine at a glance

Amadeus Hotel Booking Engine - online booking with automatic customer confirmation

Just a couple of months after installing Amadeus Hotel Multi Channel Distribution platform, we were already achieving record reservations as a result of being able to expand our distribution

through online channels.

Mr. Daniel Rubos

General Manager

4* Tranzit Hotel, Prague, Czech Republic

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Amadeus Altéa CommunityFull Service Airlines with at least one component of Altéa

www.amadeus.com/hotels

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To find out more If you would like more information or to set

up a meeting, please e-mail us at:

hospitalitymarketing@amadeus.com