In today’s challenging economic environment, the ability to optimise revenues and protect data integrity is crucial. With Amadeus Global Revenue Integrity, you can prevent the revenue leakage that reduces your profitability.

Increase revenues and reduce costs

Amadeus Global Revenue Integrity is an advanced yet intuitive real-time solution, which allows you to forecast and manage revenues with greater accuracy and eliminate the distribution costs of non-productive bookings. You can use it to ensure that the correct passengers travel on the correct flight at the correct fare.

With Amadeus Global Revenue Integrity, you are able to convert bookings to actual sales to fill every empty seat for maximum revenue generation, while also ensuring that passengers travel within the specific conditions applied to the purchased fare for optimal revenue integrity.

Because Amadeus Global Revenue Integrity is fully integrated with the central system, relevant information flows seamlessly between different applications. Data covering everything from availability to booking, pricing and ticketing to check-in and post-travel revenue accounting is effortlessly shared across your system, enabling you to minimise revenue leakage due to intentional abuse of fare rules or bad data protection.

Amadeus Airline SolutionsAmadeus Global Revenue Integrity

Airlines

Amadeus Global Revenue Integrity analyses relevant information and takes appropriate actions to enhance data protection and minimise revenue leakage at any source or stage from pre-sales to post-travel.

Customised, fully integrated processes

Amadeus Global Revenue Integrity is a flexible solution that provides you with customised revenue integrity processes. It meets a wider spectrum of business needs than traditional revenue integrity systems by extending the prevention of revenue leakage and the protection of data across other operational streams, such as pricing, ticketing and check-in.

This sophisticated, integrated solution delivers processes which enable you to achieve an unmatched level of performance in eliminating non-productive bookings, preventing fraudulent activities by booking agents or check-in agents and ensuring a high level of synchronisation between different data sources.

With Amadeus Global Revenue Integrity, you can:

> Optimise revenues by filling every empty seat possible at the best fare;

> Protect data integrity for correct processing of the downstream products;

> Avoid revenue leakage related to fraudulent activities;

> Benefit from these advantages at any time from pre-sales to after travel stages.

Main Features

Booking integrity

• Firming: convert bookings into sales.

• Policing: enforce airline policies from booking to flying.

> Set ticketing time limits by which certain information must be provided by booking agents and notify them that action is required;

> Perform dupe checks within and across PNRs – names, segments, itineraries;

> Control the name changes performed on your flights to match revenue collected with revenue forecast.

Ticketing integrity

• Fare audit: audit fare, taxes are fees in e-ticket.

• Protection: ensure fare and ticketing rules are observed.

> Detect changes to ticketed bookings, report e-ticket mismatches to agents and automatically revalidate or reissue e-tickets;

> Reduce proration errors and under-collection of fare, taxes and fees by auditing sale at time of issue;

> Enforce your policy that a customer travelling on a non-refundable ticket must cancel the booking if he intends not to travel.

Agency integrity

• Risk: minimise agency risk and reduce intentional fraud, such as refunding a non-refundable ticket;

• Booking quality: ensure agencies comply with your booking requirements;

Trusted technology partner

As the global airline industry’s leading technology partner, Amadeus is committed to helping you overcome your biggest business challenges by continuing to provide innovative and advanced integrated solutions, plus best-in-class support and expert consulting services.

Find out moreFor further information, visit www.amadeus.com/airlineIT or speak to your Amadeus Account Manager today.

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Key benefits at a glance

Increased revenue – by a better enforcement of the fare conditions and the collection of change fees; by cancelling unproductive bookings and recycling unused space for sell; by increasing the likelihood of bookings being fulfilled in a timely fashion.

Reduce revenue leakages & Improve fraud management – by ensuring that the ticket time limit is in line with the rules of the priced fare; by controlling Airline sales made in non-BSP or risky markets.

Reduce disputes and debit memos – towards travel agencies to recover the lost revenue from no-show passengers.

Achieve total control over your policies – by self-administering the flight firming business rules; by providing Automated, customisable actions for every identified booking.

Reduced costs – that were due to manual processing and ease data processing in Revenue Accounting.

Improved passenger satisfaction – by enhancing the check-in experience.

E-Quota Activity History

> Monitor in real time the number of tickets issued by individual agencies, as well as the total ticket amounts, and notify as soon as suspicious levels of activity are detected, or when the agency is approaching its alert threshold;

> Prevent blacklisted agencies from performing reservation and ticketing transactions, plus prohibit reverse PNR claims, lend PNR requests and e-ticketing requests from third party agencies.

Passenger integrity

• Security: ensure that passengers are flyable.

• Payment: avoid credit card fraud.

> Ensure that the passenger is eligible for travel and prevent agents from issuing a ticket for a blacklisted passenger;

> Ensure that the form of payment used is valid and matches your settlement scheme.

In addition to having a product line that helps us firm flights and maximize our revenues, the folks at Amadeus Revenue Integrity have always been very responsive to our needs and extremely easy to work with.

Scott Nason , Vice President, Revenue Management,American Airlines

Fact: Amadeus is a world leader in this field, and is used by more than 50 airlines around the world.