Alternative governance north yorks
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Transcript of Alternative governance north yorks
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North Yorkshire’s Library Outlet Model
Presentation for Alternative Governance and Outsourcing briefing
27 July 2010
Chrys Mellor / Juliet Pudney
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Introduction
•North Yorkshire - England’s largest county
•Challenge - how to get services to rural areas
•Opportunity of invest to save money enabling us to test the market with alternative models
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The outlet model aims to integrate a library facility into other community venues such as village halls, community centres, extra care facilities etc.
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The library service provides:•books and shelving and dependant on location
•self-issue machine •networked PC.
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Local people run the service with advice and professional support from library staff.
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Our experience so far
•One size does not fit all
•5 outlets ranging from a deposit collection in a community pub -
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Hudswell
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to a Community Partnership taking over a small branch library in Hawes
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In between we have – North Stainley village hall
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•Self –issue machine •6 core hours per week, staffed by volunteers, •used by local school,•open when other events on
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Bainbridge Extra Care Housing
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•Self-issue machine •PN computer•Open 9am - 9.30pm, 7 days a week
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Volunteers at Bainbridge demonstrating use of self issue machine.
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Local school children trying out the self issue machine
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• Self issue machine• Two PN computers• 32 core hours
14 hours staff18 hours Hub
volunteers
Grassington Hub
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Service Agreement
•Quality standards •Targets •What the library service will do•What the outlet volunteers will do
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Volunteers•Recruited and supported by the partner organisation•Act as facilitators, ensuring the library is open at core times and assisting users
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Lessons learned
•It takes longer then you expect!•Enthusiastic local group essential•ICT costs high •One size does not fit all•Opportunistic vs strategic
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The future ????