Altarix review
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Transcript of Altarix review
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We’re Russian IT company creating complex mobile solutions, infrastructure platforms and native mobile applications. In spite of the fact that we’re the young startup, our achievements have already been distinguished by competent experts.
In 2013 Altarix products were awarded by 2 well�known industry awards.
We do not limit the scope of our work only with mobile applications and platforms development. Our expertize allows to create state�of�the�art integration platforms, unified solutions and manage any kind of software delepment projects.
We’re also good in off�shore custom development. Our specialists have perfect skills in .Net, Objective C, Java, Ruby, PHP programming and Mongo DB, MSSQL, Oracle DB, MySQL database usage.
Now, here's a few words about our products and services…
Altarix?
Russian Mobile Awards 2013
Global Telecom Business Innovation Awards 2013
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Moscow is the Super�Megalopolis with multi�level city management, suffering from traffic problems and hard ecological situation. The main problem of Moscow is the huge territory. It was the real challenge to integrate all city authorities into one efficient system ready to communicate to the citizens and successfully solve their problems. But we've done it! We've created the unique Unified Mobile Platform – the powerful platform for automating city services.
Moscow Unified Mobile Platform is the city mobile hub that brings all city data and services to one place.
Services for citizens
Public feedback platform
Services for city authorities
Open API for mobile application developers and service providers
UMP facts
over 3 000 000 Users
7 multiplatform mobile apps
City SMS/USSD menu supported by all major mobile operators
Over 30 city services
400+ mobile developers using API
Moscow!
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Services for citizensMoscow UMP provides citizens with 30+ different mobile services. These services cover different aspects of city environment and can be easily accessed from any mobile device.
We have created the most useful services to help our citizens:
Schoolchildren tracking
Free instant messaging for drivers
Traffic Police penalties notifications
Car towing notification
Mobile eReception – the unique feedback service for citizens that helps to participate in the city management process
Mobile workplaces for city authorities – the complex solution for automating city authorities work, also integrated with the feedback platform
Our services help Moscow guests to navigate across the city!
POI list and description
Interactive city map with tourist routes
Augmented reality
Audio�guides
Crowd�sourcing – people contribute to the tourist portal with the information about historical places
As a result, Moscow has become the most technological city in Russia. Moreover, UMP brings business benefits to the city – e.g. the amount of collected fines for traffic violations increased several times.
Wanna know more about UMP business effect? Contact us!
Moscow!
All services are available for iOS, Android and Windows Phone and also for users of any mobile phones via city SMS/USSD menu supported by all major Russian mobile operators.
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Altarix MSPAltarix MSP (Mobile Service Platform) is the lead Altarix product created for establishing a new level of service for all types of companies:
Mobile services and data integration (Commercial and governmental institutions) Automated mobile services and data delivery to end�users
Mobile services and data delivery management
Mobile infrastructure development boost
Altarix MSP solution integrates a number of technological units:
Altarix MSP.mobi – mass mobile services (SMS/USSD) implementation and management tool
Altarix MSP.apps – mobile application patterns
Altarix MSP.unit – mobile workplace solution
MSP key advantages:
Administrative dashboards
Services users accounts
CRM system
SMS/USSD�portal
Mobile operators integration interfaces
Partners interfaces
M�commerce system
API
Altarix Products at a glance
All the units can be deployed independently or as a part of unified integrated platform.
Altarix MSP brings your company mobility to the sky�high level!
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Flexible solution for empowering the field staff with the newest mobile technologies.Altarix MSP.unit:
Android/iOS Tablet with installed client applicationServer�side and business logicPeriphery: mobile printers, fingerprint scanners, e�payment terminals, qr and barcode scanners
The solution provides a set of functions for automating basic business processes of field staff:
Documents management and workflowTask trackingStep�by�step checklistsInteractive map and route planner
Manager’s tools include but are not limited to:
Task managementStaff tracking and monitoringWorkflow managementAnalytics module
Altarix MSP.unit is a perfect product for every company business processes of which contain a large number of remotely run operations:
Transportation companiesRetail banks and insurance companiesRetail chains and grocery storesMining and electric companiesFuel station chains
Altarix MSP.unit
Our experience
Services for Moscow city authoritiesSeveral city departments use Mobile Workplace Tablets to automate their core business processes for field staff.
Moscow Traffic PoliceMoscow housing inspectionMoscow towing serviceMoscow advertising control service
Each tablet has the access to the city IT infrastructure. Inspectors working out of the office can exercise necessary activities with their usual office performance and proceed electronic documents 5 time faster than paper�based ones.
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Altarix Feedback Service is the best tool for companies and governmental structures to analyze complaints on different issues of their work:
Poor serviceOverdue products and goodsSupernormal queues and waiting timeetc.
Feedback Service:
Good�looking and cosy client interface: web�site and mobile applicationPowerful manager’s interfaceCRM
Mobile application is the easiest way to submit and track complaints.
Choose a category of your complaint (e.g. Poor service in a Bank)Take a photo(Look, so many people in one office!)Pin your location on a map (Now the general manager knows where's the problem)Leave a comment and submit a complaint (Tell them all!)Track its status – you should receive an official feedback within several days (That’s it! You’ve done something good)
This solution is for bars, restaurants and huge retail or banking chains willing to increase their loyalty index by establishing the direct communication channel to the customer
The Largest Russian restaurant and hotel chains use Feedback platform to gather the feedback from their customers and manage their CX on the basis of collected data. It is the cloud service with SAAS access model and Altarix MSP.unit integrated together to become the most powerful and efficient way to interact to the customers.
Wanna try the opportunity to analyze your CX? Call us!
Altarix Feedback Service
Our experience
Moscow Government Mobile eReception was created for citizens to submit complaints on different issues of city environment:
broken roadspoor street cleaningillegal construction worksetc.
100 000+ � a number of Moscow citizens using eReception
€ 5 000 000+ � a sum of fines received by city contractors following the results of complaints’ processing
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How can Altarix products help your business? You can integrate Altarix Feedback Service and Altarix Mobile Workplace to implement the most powerful solution for managing your company’s reputation. Receive the feedback from your clients, assign tasks for your employees to process customers’ complaints and publish official comments on behalf of the company.
The mobile operators can find a real interest in Altarix Mobile Workplace creating nice and flexible value added service for business customers. Suggest your corporate clients to automate their business processes with the usage of fresh technologies and sell the subscription to the cloud mobile worklplaces ready to solve all their needs. We will help you!
We have more scenarios for all companies!
Write a letter to [email protected]
www.altarix.ru
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