Allscripts Care Management Allscripts PrintAttach ... · Title: Allscripts Care Management...

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Allscripts Care Management 16.2 Allscripts PrintAttach Installation Guide Copyright © 2016 Allscripts Healthcare, LLC and/or its affiliates. All Rights Reserved. www.allscripts.com DRAFT

Transcript of Allscripts Care Management Allscripts PrintAttach ... · Title: Allscripts Care Management...

Page 1: Allscripts Care Management Allscripts PrintAttach ... · Title: Allscripts Care Management Allscripts PrintAttach Installation Guide Author: Allscripts Healthcare, LLC Subject: Allscripts

Allscripts Care Management 16.2

Allscripts PrintAttachInstallation Guide

Copyright © 2016 Allscripts Healthcare, LLCand/or its affiliates. All Rights Reserved.

www.allscripts.com

DRAFT

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Published Date: September 15, 2016 for release 16.2 of Allscripts Care ManagementFor further information about this manual or other Allscripts Healthcare, LLC products, contact Global Product Support Services,as follows:

Global Product Support ServicesWebsite http://www.allscripts.com/support-learning (Client Support login is required. Contact information varies by product.)

Telephone: http://www.allscripts.com/support-learning/phone-numbers

The Documentation Center of Excellence welcomes your opinion regarding this document. Please e-mail your comments andsuggestions to [email protected].

Proprietary Notice© 2016 Allscripts Healthcare, LLC and/or its affiliates. All Rights Reserved.

This document contains confidential and proprietary information protected by trade secret and copyright law. This document, theinformation in this document, and all rights thereto are the sole and exclusive property of Allscripts Healthcare, LLC and/or itsaffiliates, are intended for use by customers and employees of Allscripts Healthcare, LLC and/or its affiliates and others authorizedin writing by Allscripts Healthcare, LLC and/or its affiliates, and are not to be copied, used, or disclosed to anyone else, in wholeor in part, without the express written permission of Allscripts Healthcare, LLC and/or its affiliates. For authorization from AllscriptsHealthcare, LLC to copy this information, please call Allscripts Global Product Support Services at 888 GET-HELP or 888438-4357. Notice to U.S. Government Users: This is “Commercial Computer Software Documentation” within the meaning ofFAR Part 12.212 (October 1995), DFARS Part 227.7202 (June 1995) and DFARS 252.227-7014 (a) (June 1995). All use,modification, reproduction, release, performance, display, and disclosure shall be in strict accordance with the license terms ofAllscripts Healthcare, LLC and/or its affiliates. Manufacturer is Allscripts Healthcare, LLC, and/or its affiliates, 222 MerchandiseMart Plaza, Suite #2024, Chicago, IL 60654.

IMPORTANT NOTICE REGARDING GOVERNMENT USEThe software and other materials provided to you by Allscripts Healthcare, LLC include "commercial computer software" andrelated documentation within the meaning of Federal Acquisition Regulation 2.101, 12.212, and 27.405-3 and Defense FederalAcquisition Regulation Supplement 227.7202 and 52.227-7014(a). These materials are highly proprietary to Allscripts Healthcare,LLC and its vendors. Users, including those that are representatives of the U.S. Government or any other government body, arepermitted to use these materials only as expressly authorized in the applicable written agreement between Allscripts Healthcare,LLC and your organization. Neither your organization nor any government body shall receive any ownership, license, or otherrights other than those expressly set forth in that agreement, irrespective of (a) whether your organization is an agency, agent,or other instrumentality of the U.S. Government or any other government body, (b) whether your organization is entering into orperforming under the agreement in support of a U.S. Government or any other government agreement or utilizing any U.S.Government or any other government funding of any nature, or (c) anything else.

Allscripts Care Management is a trademark of Allscripts Software, LLC and/or its affiliates.

All trademarks, service marks, trade names, trade dress, product names, and logos are property of their respective owners. Anyrights not expressly granted herein are reserved.

The names and associated patient data used in this documentation are fictional and do not represent any real person living orotherwise. Any similarities to actual people are coincidental.

Images and option names used in this documentation might differ from how they are displayed in your environment. Certainoptions and labels vary according to your specific configuration. Images are for illustration purposes only.

Fee schedules, relative value units, conversion factors and/or related components are not assigned by the AMA, are not part ofCPT, and the AMA is not recommending their use. The AMA does not directly or indirectly practice medicine or dispense medicalservices. The AMA assumes no liability for data contained or not contained herein.

Excel and Microsoft are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or othercountries.

Adobe, the Adobe logo, Acrobat, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated inthe United States and/or other countries.

iPhone® and iPad® are trademarks of Apple Inc., registered in the U.S. and other countries.

Perceptive Content, Lexmark, and the Lexmark logo are trademarks of Lexmark International, Inc., registered in the United Statesand/or other countries.

Allscripts Patient Administration Solution (PAS) contains barcode components licensed from IDAutomation.com, Inc. Theseproducts may only be used as part of and in connection with the Allscripts Patient Administration Solution software.

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Table of Contents

Chapter 1: Allscripts PrintAttach Requirements and Installation.......................5Allscripts PrintAttach ...............................................................................................................5Supported operating systems..................................................................................................5Allscripts PrintAttach driver installation for Windows server....................................................6

Install the Allscripts PrintAttach driver on 32-bit Windows 7 operating system..................6Install the Allscripts PrintAttach driver on 64-bit Windows 7 operating system..................7Install the Allscripts PrintAttach driver on 64-bit Windows 8 or 10 operating system........7Install the Allscripts PrintAttach driver on the Windows Server or Citrix with TerminalServices.............................................................................................................................8

Test Allscripts PrintAttach........................................................................................................9

Chapter 2: Configure driver preferences and start the application.................11Configure Allscripts PrintAttach driver preferences...............................................................11Start the application...............................................................................................................11

Chapter 3: Registry and Allscripts PrintAttach driver settings..........................13Registry settings and Allscripts Print Attach driver files.........................................................13

Chapter 4: Uninstalling Black Ice and Allscripts PrintAttach.............................17Uninstall Black Ice or Allscripts PrintAttach...........................................................................17Manually delete other Black Ice files and registry settings....................................................19

Index..........................................................................................................................................21

September 15, 2016 | Allscripts Care Management 16.2 3Allscripts PrintAttach Installation GuideCopyright © 2016 | Allscripts Healthcare, LLCThis page contains Allscripts proprietary information and is not to be duplicated or disclosed to unauthorized persons.

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4 Allscripts Care Management 16.2 | September 15, 2016Allscripts PrintAttach Installation Guide

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Table of Contents

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Chapter 1

Allscripts PrintAttach Requirements andInstallation

Allscripts PrintAttachAllscripts® PrintAttach is a print driver for desktops or external terminal environments.

Allscripts® PrintAttach consists of the following components:

> The Allscripts® PrintAttach PDF print driver.

Note: This driver generates a PDF file that is saved to your TEMPfolder.

> The PrintAttach.exe file (desktop version) or PrintAttachNet.WinFormsApp.exe(server and Windows 8+ version).

Note: The PDF driver automatically runs these files after you save thePDF output. The respective PrintAttach executable file securelysaves the PDF file back to Allscripts® Web servers for backup with thepatient record.

Allscripts® licenses the PDF print driver from Black Ice Software, LLC™. For more information aboutthe Black Ice PDF driver, see the Black Ice Printer Driver Manual.

Supported operating systemsWhen installing the Allscripts® PrintAttach PDF print driver, select the print driver associated withthe Windows™ operating system you are installing the driver on.

> Allscripts® PrintAttach 32-bit

Note: This version requires Windows 2000 Professional™, WindowsXP™, or Windows Vista™ or higher, installed as 32-bit.

> Allscripts® PrintAttach 64-bit for Windows 7™

Note: This version requires Windows 7™ installed as 64-bit.

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> Allscripts® PrintAttach 64-bit for Windows 8™ or Windows 10™

Note: This version requires Windows 8™ or Windows 10™ installed as64-bit.

> Allscripts® PrintAttach 64-bit for Terminal Services™

Note: This version requires Windows 2008™ or Windows 2012™, withTerminal Services™ installed (renamed RDS by Microsoft™).

Allscripts PrintAttach driver installation forWindows serverThe steps for installing the Allscripts® PrintAttach driver depend on which Windows operatingsystem you are using.

Install the Allscripts PrintAttach driver on 32-bitWindows 7 operating systemUse the following steps for installing the Allscripts® PrintAttach driver on 32-bit Windows 7™ operatingsystem.

Before you beginTo successfully install the Allscripts® PrintAttach driver, you must have administrator privileges. Ifyou try to install the driver without having administrator privileges, the installation process displaysan error stating you don’t have access to write a file to the machine.

1. Download the 32-bit MSI package by clicking the following link in this document: Allscripts®

Print Attach 32-bit.2. Do one of the following to run the MSI package on your facility's 32-bit operating system:

> Double-click the MIS file.> At the command prompt, enter: C:\>msiexec.exe /i Allscripts_PrintAttach_32bit.msi.

3. Follow the instructions provided by the installation wizard.

Note: To check the disk space before installing the program, selectCustom on the Choose Setup Type window and then click DiskUsage.

6 Allscripts Care Management 16.2 | September 15, 2016Allscripts PrintAttach Installation Guide

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Chapter 1 Allscripts PrintAttach Requirements and Installation

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Install the Allscripts PrintAttach driver on 64-bitWindows 7 operating systemUse the following steps for installing the Allscripts® PrintAttach driver on a 64-bit Windows 7™

operating system.

Before you beginTo successfully install the driver, you must have administrator privileges. If you try to install theAllscripts® PrintAttach driver without having administrator privileges, the installation process displaysan error stating you don’t have access to write a file to the machine.

1. Download the 64-bit MSI package for Windows 7™ by clicking the following link in thisdocument: Allscripts™ Print Attach 64-bit.

2. Do one of the following to run the MSI package on your facility's 64-bit Windows 7™ operatingsystem:

> Double-click the MIS file.> At the command prompt, enter: C:\>msiexec.exe /i Allscripts_PrintAttach_64bit.msi .

3. Follow the instructions provided by the installation wizard.

Note: To check the disk space before installing the program, selectCustom on the Choose Setup Type window and then click DiskUsage.

Install the Allscripts PrintAttach driver on 64-bitWindows 8 or 10 operating systemUse the following steps for installing the Allscripts® PrintAttach driver on a 64-bit Windows 8™ orWindows 10™ operating system.

Before you beginTo successfully install the driver, you must have administrator privileges. If you try to install theAllscripts® PrintAttach driver without having administrator privileges, the installation process displaysan error stating you don’t have access to write a file to the machine.

1. Download the 64-bit MSI package by clicking the following link in this document: Allscripts™

Print Attach 64-bit.

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Allscripts PrintAttach driver installation for Windows server

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2. Do one of the following to run the MSI package on your facility's 64-bit Windows 8™ or Windows10™ operating system:

> Double-click the MIS file.> Run the command prompt as administrator. At the command prompt enter:C:\>msiexec.exe

/i PrintAttach_Installer_Windows10_x64.msi .

3. Follow the instructions provided by the installation wizard.

Note: To check the disk space before installing the program, selectCustom on the Choose Setup Type window and then click DiskUsage.

Install the Allscripts PrintAttach driver on the WindowsServer or Citrix with Terminal Services

Before you beginTo successfully install the driver, you must have Terminal Server Service Pack 4. You must alsohave administrator privileges.

You cannot install the printer driver from a remote computer, even if you have administratorprivileges. In addition, if you add the port monitor or the printer port to the registry, this job will fail.

Note: If there are terminal services on the server, even if used only forremote administration, you must use the terminal server version of theprinter driver. Because the Windows 2003™ server operating systemsinclude terminal services, the terminal server version of the printer driveris required for this family of operating systems. To install a non-terminalserver driver on a Windows 2000™ server, you must completely uninstallterminal services.

1. To install the Allscripts® PrintAttach PDF print driver on a Windows™ server or Citrix TerminalServices™, set the terminal server to install mode by starting the driver installation underControl Panel > Add/Remove Programs.You can correctly install the terminal server printer driver only from the server.The terminal server is set to install mode.

2. To begin the installation, run the 64-bit Windows Server MSI by going tohttp://www.extendedcare.com/NAS/Common/Downloads/Allscripts_PrintAttach_Server.msior clickingAllscripts™ Print Attach 64-bit from the Allscripts CareManagement DownloadPage.

8 Allscripts Care Management 16.2 | September 15, 2016Allscripts PrintAttach Installation Guide

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Chapter 1 Allscripts PrintAttach Requirements and Installation

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Test Allscripts PrintAttachBefore you beginTo verify that the Allscripts® PrintAttach driver is working correctly, you must be logged in with astandard user account, and not an administrator account.

1. Log in to the workstation as the user who will most frequently use Allscripts® PrintAttach.2. Log in to Allscripts® PrintAttach.3. Select Manage > Forms > Forms Default View.

Forms Default View opens.

4. From the Actions menu, select Forms and Attachments, and then click Go.5. Click Add Print Attach.

If you do not see Add Print Attach, the Allscripts® PrintAttach feature is not enabled. Contactyour Allscripts™ project manager.

6. Create a test document using Notepad or any Windows™-based application that can print toa local printer, and print the document to the Allscripts® PrintAttach printer.

7. (Optional) Add a description for the document.8. When processing is complete, minimize the source application and return to Allscripts®

PrintAttach.The Forms and Attachments page will refresh, and the printed document is displayed in theAttachments list.

September 15, 2016 | Allscripts Care Management 16.2 9Allscripts PrintAttach Installation GuideCopyright © 2016 | Allscripts Healthcare, LLCThis page contains Allscripts proprietary information and is not to be duplicated or disclosed to unauthorized persons.

Test Allscripts PrintAttach

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10 Allscripts Care Management 16.2 | September 15, 2016Allscripts PrintAttach Installation Guide

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Chapter 1 Allscripts PrintAttach Requirements and Installation

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Chapter 2

Configure driver preferences and start theapplication

Configure Allscripts PrintAttach driver preferences1. From the Windows™ Start menu, select Settings > Printers and Faxes.2. Right-click the Allscripts™ Print Attach printer and select Properties.

The Allscripts™ Print Attach Properties wizard displays.

3. Select the Advanced tab.4. Click Printing Defaults to open the Allscripts™ Print Attach Printing Defaults wizard.5. Select the File Formats tab.6. For Color Depth, select 1 bit.7. In the Options section, select Create Multipage Image.

Note: Leave all other options on their default settings.

Start the applicationRun the Allscripts PrintAttach executable file for the desktop or the server version.

1. Select the Start Application tab.2. Select Enable Start Application.3. Do 1 of the following:

Enter C:\ProgramFiles\Allscripts\PrintAttach\PrintAttach.exe, or click ...

Desktop version

(the ellipses) to navigate to the Print Attach folder, selectPrintAttachNet.WinFormsApp.exe, and click Open.

Enter C:\Program Files\Allscripts\PrintAttach\PrintAttachNet.WinFormsApp.exe, or click … (the ellipses) to

Server version

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navigate to the Print Attach folder, selectPrintAttachNet.WinFormsApp.exe file, and click Open.

4. Click OK to close the Printing Defaults.5. Click OK to close the Print Attach Properties.

Note: Leave all other options in their default settings.

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Chapter 2 Configure driver preferences and start the application

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Chapter 3

Registry and Allscripts PrintAttach driversettings

Registry settings and Allscripts Print Attach driverfilesYou must have Read and Write permissions to access theHKEY_LOCAL_MACHINE\SOFTWARE\Black Ice Software LLC registry key.

Windows XP install files

Table 1: XP install files

Black IceDocumentedLocation

LocationsNameDescription

< SYSTEM >System32BiImgUser.dllPort monitorutility DLL

< SYSTEM >System32BuPAppNT.exeApplicationStarter

< DRIVERDIR >System32\spool\drivers\w32x86BuPDRVNT.dllDriver File

System32\spool\drivers\w32x86\3

< DRIVERDIR >System32\spool\drivers\w32x86AllscriptsPrintAttachDriverinitialization file System32\spool\drivers\w32x86\3-BuPiniNT.ini

SYSTEM>System32BuPMonNT.dllPort monitorfile

< PROCESSORDIR >System32\spool\prtprocs\w32x86BuPProNT.dllPrint processorfile

<SYSTEM>System32BuPResNT.dllResource DLL< DRIVERDIR >System32\spool\drivers\w32x86

System32\spool\drivers\w32x86\3

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Black IceDocumentedLocation

LocationsNameDescription

< SYSTEM >System32BiPRmvNT.dllDriver RemoveDLL

< DRIVERDIR >System32\spool\drivers\w32x86BuPUifNT.dllUser InterfaceDLL System32\spool\drivers\w32x86\3

<SYSTEM>System32Jpeg32.dllJPEG32.DLL< DRIVERDIR >System32\spool\drivers\w32x86

System32\spool\drivers\w32x86\3

< SYSTEM >System32Pdf32.dllPDF32.DLLSystem32\spool\drivers\w32x86

System32\spool\drivers\w32x86\3

<SYSTEM>System32Tiff32.dllTIFF DLL< DRIVERDIR >System32\spool\drivers\w32x86

System32\spool\drivers\w32x86\3

Table 2: Terminal Services (TS) install files

Black IceDocumentedLocation

LocationsNameDescription

< SYSTEM >System32BiImgUser.dllPort monitor utilityDLL

< SYSTEM >System32BuPAppTS.exeApplication Starter

< DRIVERDIR >System32\spool\drivers\w32x86BuPDRVTS.dllDriver File

System32\spool\drivers\w32x86\3

< DRIVERDIR >System32\spool\drivers\w32x86AllscriptsPrintAttach-Driver initializationfile System32\spool\drivers\w32x86\3BuPiniTS.ini

SYSTEM>System32BuPMonTS.dllPort monitor file

< PROCESSORDIR >System32\spool\prtprocs\w32x86BuPProTS.dllPrint processor file

<SYSTEM>System32BuPResTS.dllResource DLL< DRIVERDIR >System32\spool\drivers\w32x86

System32\spool\drivers\w32x86\3

14 Allscripts Care Management 16.2 | September 15, 2016Allscripts PrintAttach Installation Guide

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Chapter 3 Registry and Allscripts PrintAttach driver settings

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Black IceDocumentedLocation

LocationsNameDescription

< SYSTEM >System32BiPRmvTS.dllDriver Remove DLL

< DRIVERDIR >System32\spool\drivers\w32x86BuPUifTS.dllUser Interface DLL

System32\spool\drivers\w32x86\3

<SYSTEM>System32Jpeg32.dllJPEG32.DLL< DRIVERDIR >System32\spool\drivers\w32x86

System32\spool\drivers\w32x86\3

< SYSTEM >System32Pdf32.dllPDF32.DLL

System32\spool\drivers\w32x86

System32\spool\drivers\w32x86\3

<SYSTEM>System32Tiff32.dllTIFF DLL< DRIVERDIR >System32\spool\drivers\w32x86

System32\spool\drivers\w32x86\3

Table 3: TS install files

DefinitionVariable

The system folder for the operating system; by default,Windows\System32.

<SYSTEM>

The Windows directory.<WINDOWS>

For Windows NT or Windows 2000, the defaultlocation for the driver files is

<DRIVERDIR>

\WINNT\system32\spool\drivers\w32x86 and the\WINNT\system32\spool\drivers\w32x86\2. (The filesshould be copied to both of these directories.) To findthis folder, use the dGetPrinterDriverDirectoryfunction from the InstallDLL.

For Windows NT or Windows 2000, the defaultlocation for the print processor files is

<PROCESSORDIR>

\WINNT\system32\spool\prtprocs\w32x86. To find thisfolder, use the dGetPrintProcessorDirectory functionfrom the InstallDLL.

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Registry settings and Allscripts Print Attach driver files

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Chapter 3 Registry and Allscripts PrintAttach driver settings

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Chapter 4

Uninstalling Black Ice and AllscriptsPrintAttach

Uninstall Black Ice or Allscripts PrintAttachUninstall Allscripts® PrintAttach or the Black Ice driver.

Before you beginBefore you reinstall Allscripts® PrintAttach or the Black Ice driver, you must completely uninstallall of the software's components using Windows™ Add/Remove programs.

Note: When you uninstall an Allscripts® PrintAttach version that wasinstalled, the all-in-1 install program names the files slightly differently,using BuP instead of BiP.

1. Click Start > Control Panel > Programs > Programs and Features > .2. Select either ECIN Print Attach or Allscripts Print Attach and click Uninstall.

The following is displayed.

3. Click Yes.During the uninstall, you will receive the following dialog box related to closing the PrintSpooler.

September 15, 2016 | Allscripts Care Management 16.2 17Allscripts PrintAttach Installation GuideCopyright © 2016 | Allscripts Healthcare, LLCThis page contains Allscripts proprietary information and is not to be duplicated or disclosed to unauthorized persons.

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Note: Allscripts recommends that you select Do not closeapplications.

Results of this taskBoth Black Ice and Allscripts® PrintAttach PDF should be uninstalled, as the new install programwill install both programs at the same time.

Note: If Allscripts® PrintAttach PDF is not displayed in the Add/RemovePrograms, you must uninstall it manually.

What to do nextBecause the uninstall of Black Ice often does not remove all the associated files, DLL and registrysetting, you must manually delete these files.

18 Allscripts Care Management 16.2 | September 15, 2016Allscripts PrintAttach Installation Guide

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Chapter 4 Uninstalling Black Ice and Allscripts PrintAttach

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Manually delete other Black Ice files and registrysettingsTo ensure that the reinstallation of Black Ice and Allscripts® PrintAttach PDF works correctly, youmust ensure that any Black Ice files, dll and registry settings that were not removed usingAdd/Remove, are deleted.

Note: When you uninstall an Allscripts® PrintAttach version that wasinstalled using the new program, note that the new all-in-one install programnames the files slightly differently, using ‘BuP’ instead of ‘BiP’.

1. Delete the following files if they are still present on your computer. The file names for theterminal services version will have ‘TS’ instead of ‘NT’.

> C:\WINNT\system32\BiPMonNT.dll C:\WINNT\system32\BiPResNT.dll

> C:\WINNT\system32\BiPAppNT.exe C:\WINNT\system32\BiPiniNT.ini

> C:\WINNT\system32\BiPImg.dll

> C:\WINNT\system32\spool\drivers\w32x86\2\BiPDrvNT.dll

> C:\WINNT\system32\spool\drivers\w32x86\2\BiPiniNT.ini

> C:\WINNT\system32\spool\drivers\w32x86\2\BiPUifNT.dll

> C:\WINNT\system32\spool\drivers\w32x86\BiPDrvNT.dll

> C:\WINNT\system32\spool\drivers\w32x86\BiPiniNT.ini

> C:\WINNT\system32\spool\drivers\w32x86\BiPUifNT.dll

2. Delete the following registry settings, if they are still present on your computer.

> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\WindowsNT x86\Drivers\Version-2\Black Ice PDF Driver

> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\WindowsNT x86\PrintProcessors\PDF Print Processor

> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\IceMonitor P

> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\BlackIce PDF

3. Search the registry forECIN PrintAttach, and delete any instances found ofECIN PrintAttach.

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Manually delete other Black Ice files and registry settings

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Results of this taskYour computer should be clean and no longer have the files and registries from the previousinstallation and ready for the new installation of Black Ice and Allscripts® PrintAttach PDF

20 Allscripts Care Management 16.2 | September 15, 2016Allscripts PrintAttach Installation Guide

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Chapter 4 Uninstalling Black Ice and Allscripts PrintAttach

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IndexAAllscripts PrintAttach

5configure driver preference11install files13start application11testing 9

IInstallation

on 32-bit Windows 7 server6on 64-bit Windows 7 server7on 64-bit Windows 8 or 10 server7

Installation (continued)on Citrix with terminal services8

installation for Windows serverAllscripts PrintAttach 6

Rregistry settings 13

SSupported operating systems

Allscripts PrintAttach 5

UUninstall

Allscripts PrintAttach17, 19Black Ice 17, 19

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Index

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22 Allscripts Care Management 16.2 | September 15, 2016Allscripts PrintAttach Installation Guide

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Index