Find Your Way in Alliance Lite2

The information in this document is organised by topics, which are presented by clickable boxes. Clicking a box leads you to further information about the topic on a separate page. We recommend that you follow a topic and click its box to easily and quickly find the information you need.The AutoClient version covered in this document is v1.2.2.

31 March 2017

To start finding your way in Alliance Lite2, click HERE.

To see how to use this document, click HERE.

How to use this document

Some topics have the following symbols:

= This topic takes you to other documents or to knowledge base tips. Some links require you to log in to swift.com to view the information.

Back = Return to the previous page in your navigation.

= There is no navigation associated with this topic. Information is present within the same topic.

Home = Return to the cover page.

You might also like these courses for Alliance Lite2:

Customer Security Officer RMA Operator Work with Messages in Alliance Lite2

Back

Perform Administrative Tasks

Operate AutoClient

Obtain Support

Customise your setup

Manage Tokens

SendMessages

Troubleshoot

Send Files

Home

Manage Security Officers

Manage Operators

Relationship Management

Back

Find Your Way in Alliance Lite2

View Correspondents

Home

Create extra Security Officer operator and token

Add or update online Security Officer record in Secure

Channel

Back

Find Your Way in Alliance Lite2

What is a customer security officer?

Home

Back Home

Find Your Way in Alliance Lite2

Remove an operator

Assign or change operator roles

Create a new operator

Assign and approve RBAC Roles for Browse Services users

Alliance Lite2 Operation of RMA

Back

RMA : used for what?

Find Your Way in Alliance Lite2

Home

Back

Home

Good to knowWhat are correspondents? How to find correspondents

Back

Find Your Way in Alliance Lite2

All about authorisations Pending ActionsQuestions and answers in

RMA

Generating Reports RMA maintenance tasks

Home

Back

Home

BIC11/branch usage inAlliance Lite2

Correspondent Test and Training BIC not available in the test area

What to do if Correspondent details are not shown

Back

Order tokens

Activate tokens

OperationsProblems

Channel Certificates

Home

Generate expiry reports

Back

Home

Initial Tokens Extra Tokens

Back Home

For Security Officer In AutoClient

For OperatorFor Operator

(video)

Back

Security Rules

Manage Channel Certificates

Unlock Token

Renew Token

Change Token Password

View Token Certificate Info

Reset Token

Home

Back

Switch from token to channel certificates

(AutoClient only)

Renew Channel CertifIcates(AutoClient only)

Home

Back

Context Token ProtectionPasswords

Home

Installation and connectivity

Back

Customisation – Enhanced Functionalities

Settings, tools and Commands

Monitoring and Log Files Message Flow (Directories) and

File Formats

Find Your Way in Alliance Lite2

Home

A problem with AutoClient?

Back

Find Your Way in Alliance Lite2

Home

System requirements - connectivity Security Recommendations

AutoClient

InstancesInstallation

AutoClient adjustable parameters

(only for AutoClient versions lower than 1.2.2)

Operating AutoClient

Back

SafeNet token tool(Non-SWIFT tool to be used only to view information)

setPasswords Tool(only for AutoClient versions

lower than 1.2.2)

Find Your Way in Alliance Lite2

ConfigTool.exe(only for AutoClient version

1.2.2 or higher)

Home

Back

Find Your Way in Alliance Lite2

Correspondent(4)

START: Back Office Application

(1)

Archive Directory(4)

Home

Sending files

Reception Folder(6)

Error Directory(4)

Copy of correctly sent files

Sending files to correspondent via SWIFT

FIN/FileAct/InterAct report files on sent files

Receiving files

Place files

Produce files

Emission Directory(3)

Tmp folder(5)

File Formats(2)

Incorrectly formatted sent files

Best practice

Back

Find Your Way in Alliance Lite2

Home

Log files

Microsoft Event viewer – application

and systemMonitor log fileAutoClient_logs.log

AutoClient_trace.log

Yellow RedGreen

AutoClient Icon status – Windows system

tray

Configuration_file.log

Back

Find Your Way in Alliance Lite2

Home

How to request a customisation

Standard customisation Specific customisation

Find Your Way in Alliance Lite2

Back

Operating System Disk SpaceRemote desktop, Citrix and

VMWare considerations

Internet ConnectivityVPN Boxes -connection

Home

Back

Find Your Way in Alliance Lite2

Installation and Connectivity Operations

Home

Back

Find Your Way in Alliance Lite2

Home

Set up AutoClient InstancesInstallation of an AutoClient

Instance

PC without AutoClient installed

Back

Find Your Way in Alliance Lite2

PC with AutoClient installed

Home

Back

Find Your Way in Alliance Lite2

Home

AutoClient.properties file Automated startSet receive/sent

default file format

Set default environment Live or

Test

Proxy server settings

Set Token or Channel option

Set certificate DNSet emission /

reception polling timers

Change Base directory

Back

Find Your Way in Alliance Lite2

Home

SetPassword.cmd tool

Set encrypted proxy user password

Download channel certificate

Set connection type internet and/or

channel

Set LAU key FIN/FileAct/InterAct

Windows Start button

Start AutoClient

Back

AutoClient -start command

Command line – windows command

prompt

Stop AutoClient

AutoClient -stop command

Windows Services –AutoClient service

start/stop

Find Your Way in Alliance Lite2

AutoClient Windows System Tray icon

Start AutoClient Stop AutoClient

Home

Certificate details

Back

Rename Token

Find Your Way in Alliance Lite2

Home

Back

Find Your Way in Alliance Lite2

FunctionsGenerate Password

Home

Back

FIN batch files InterAct / MX Batch filesFileAct

LAU (local authentication) files

The following files can be entered in the emission folder

Find Your Way in Alliance Lite2

XMLv2 Format used by Alliance Lite2

Home

Back

Find Your Way in Alliance Lite2

FIN .err FileAct .err InterAct .err

Home

Back

Report Files on sent filesReceiving files from

correspondent

Find Your Way in Alliance Lite2

Reception folder

Archiving received files – making backups

Home

Back

Find Your Way in Alliance Lite2

Firewall

DNS configuration

VPN Boxes enrollment

Security mechanisms between AutoClient and the Alliance Lite2 server

AutoClient Software Channel certificate on disk

Token driverCertificate on personal

token

Proxy configuration parameters

Home

Back

Find Your Way in Alliance Lite2

Home

Firewall

Token driverCertificate on personal

token

AutoClient SoftwareProxy consideration

parameters

Back

Find Your Way in Alliance Lite2

Home

LAU(Local Authentication)

KeyUser PermissionsFirewalls

Back

Find Your Way in Alliance Lite2

Home

System Protection Token ProtectionChannel Certificate

Protection

Back

Find Your Way in Alliance Lite2

Home

Install AutoClient Set Directory Permissions

Back

Find Your Way in Alliance Lite2

Home

Remove AutoClientUpgrade AutoClient

Back

Find Your Way in Alliance Lite2

Other Functions

Create Channel Certificate

Configure Local Authentication (LAU)

Remove Local Authentication

LAU

Home

Back

Create subfolders

Companion file

Find Your Way in Alliance Lite2

Payload file

Default companion file

Home

Back

Find Your Way in Alliance Lite2

FIN acknowledgements (ACKs)

FIN negative acknowledgements

(NAKs)

FileAct .ok FileAct .dlv

InterAct (MX) reporting

Home

Back

Find Your Way in Alliance Lite2

FIN messages FileAct files InterAct (MX) Messages

Home

Back

Find Your Way in Alliance Lite2

Alliance ConnectBronze

Alliance ConnectSilver

Alliance ConnectSilver Plus

Alliance ConnectGold

Home

Back

Find Your Way in Alliance Lite2

URL list Ports list IP list

Home

Back

Find Your Way in Alliance Lite2

Home

URL list Ports list IP list

Back

Find Your Way in Alliance Lite2

Home

Current AutoClientolder than 1.2.0

Current AutoClient1.2.0, 1.2.1 or 1.2.2

Back

Find Your Way in Alliance Lite2

General Connectivity Advanced

Home

Back

Find Your Way in Alliance Lite2

Home

Install driver for personal tokens

Set directory permissions

Back

Find Your Way in Alliance Lite2

Home

Run installer Set directory permissionsInstall driver for personal

tokens

Back

Manual Creation

Syntax

Back-office Creation

Traffic Flow

Multi-lingual capabilities of Alliance Lite2

Home

Back

Route a Message Dispose a Message

Creat FIN Messages Create MX MessagesUse Message

TemplatesCreate System

Messages

Fast Mode Validate a Message

Send a Message

Home

Back

Home

File Syntax File FormatMessage Syntax

Back

Message Traffic Flow

Home

File Traffic FlowHow to read the AutoClient log

information

BackHome

Help about Message StandardsUse message templates

FIN MX (XML)

Back

Home

InterActFIN FileAct

BackHome

XMLv2RJE Format

BackHome

How to see if a FIN message was ACKed in Alliance Lite2

What information is needed to investigate rejected message

No GUI Acks/Naks to AutoClient Reception

Directory

Reconciling Messages in AutoClient Batch Files

Message management

Back

Via AutoClient Via Browser

Home

BackHome

File Message: Send File Message: Get

Back

Find Your Way in Alliance Lite2

Home

Full list of possible customisations

AutoClient specific customisations

Request Procedure: DescriptionEnter a request via a support

case.

Enter a request via a support case.

(Login to Case Manager required)

Time Schedule for implementation

Price(available on request to

Customer Support)

Back

Installation / Upgrade

Browser / GUI AutoClient

Connectivity

Token

Find Your Way in Alliance Lite2

Expiry

Home

Channel Certificate

First time

Problems in connecting to the Alliance Lite2 servers

Problems related to the manual (browse /graphical user interface) interface to Alliance Lite2 - as opposed to AutoClient problems.

Back

System Requirements Knowledge Base Tips(not for AutoClient)

Find Your Way in Alliance Lite2

Token

DNS

System Requirements

Channel Certificate

Firewall

Files to be investigated in case

of installation/upgrade problems

Internet Explorer

Java

Home

Token driver: log files in SWIFT Token Client log directory

AutoClient: installation.log (<installation directories>\logs)

Back

Find Your Way in Alliance Lite2

Problems keeping AutoClient running

Problems starting AutoClient

Problems with AutoClient traffic flows

Home

Known Problems

Back Home

The AutoClient software can be installed and operated on a system running under virtualisation technologies that properly support USB ports, such as VMWare Workstation.

A notable counterexample is the (free) version of VMWare server, which cannot be used due to lack of proper support for USB ports.

AutoClient can be remotely monitored and operated using technologies that do not createconflicts with USB ports, such as SSH or the VNC protocol (for example, RealVNC). A notable

counterexample is Windows Remote Desktop (or Windows Terminal Services), which cannot be used due to conflicts with the SafeNet driver for the USB ports. Citrix is not supported, for the same

reason as that for VMWare server.Note Remote desktop, Citrix, and VMWare Server can be used with channel certificate.

Important SWIFT cannot test against all virtualisation technologies available on the market. Itis the user's own responsibility to verify the suitability of the virtualisation

technology chosen by the user.

Token Locked Token Password Lost

SafeNet driver

Virtualised environments

There is no automatic renewal process for personal token certificates and keys. Manual renewal must occur at least once every 24 months. The token is ready for renewal as of 90 days before its expiry date. The personal token user uses the SWIFT Certificate Centre to

renew the token. If the token is not renewed in time, then the token expires.

Token Expired

1 - Click the Safenet icon, go to ‘advanced view’ and check all settings

2 -Analyze the safenet-install.log in the ‘SWIFT Token Client’ logs directory

A series of videos

USB port

Back

Find Your Way in Alliance Lite2

Home

Cannot display the

webpageSlowness

RMA Exchange

Authorisations in T&T

Go to the list of Known Problems

Applet error messages

“Login Failed" error message

SWIFTNet Browse unavailable

Rejected messages

Message Management

Login

Connectivity Performance RMA

The Java console log output is required if

SWIFT Support is contacted

No connection

Back

Intermittent connectivity failures

Find Your Way in Alliance Lite2

Home

Your Internet Explorer shows empty pages or your AutoClient will not start

Your connectivity is not stable

Find Your Way in Alliance Lite2

BackHome

Start Problems

Other tokens

Network drives

Log Files

Error Codes

Log Investigation

AC_ERR_24

Check Connectivity

You can investigate the AutoClient_logs.log file for

any errors or inconsistencies

Error codes, displayed in the AutoClient Log files or in the .err

files

Find Your Way in Alliance Lite2

Back

Status Monitoring

Log Investigation

AC_ERR_24

AutoClient Icon Colour Indication

Home

Remote Management

Verify if AutoClient still active

Error Codes

To be investigated after status monitoring

Log Files

Find Your Way in Alliance Lite2

Back

Log Investigation Tip 3000001

AC_ERR_24 Tip 3000399

Home

Error codes, displayed in the AutoClient Log files or

in the .err files

Error Codes Check if the filename formats of your files are the ones that are expected

File Formats

You can investigate the AutoClient_logs.log file for any

errors or inconsistencies

Log Files

Back

(no token needed):For the live environment: nslookup www.alliancelite2.swift.com

For the Test and Training environment: nslookup test.alliancelite2.swift.com Typical output of the 2nd command (if not, verify this with your network people):

Server: UnKnownAddress: 172.24.9.34

Non-authoritative answer:Name: test.alliancelite2.swift.com

Address: 149.134.170.12

(insert one of the tokens): For the live environment: https://www.alliancelite2.swift.com/autoclient/?wsdl

For the Test and Training environment: https://test.alliancelite2.swift.com/autoclient/?wsdl(in case of an MV-SIPN connection, these test URLs are https://

alliancelite2.swiftnet.sipn.swift.com/autoclient/?wsdl and https://test. alliancelite2.swiftnet.sipn.swift.com/autoclient/?wsdl )

The ouput of the above test should be an HTML page; if not, there is no SSL connectivity and you to verify this with your network people.

(no token needed):For the live environment:

telnet www.alliancelite2.swift.com 443For the Test and Training environment: telnet test.alliancelite2.swift.com 443

This should not return an error message – it should return a prompt sign. If this doesn’t work, it proves that there is no path between the your system and SWIFT.

Pls verify this with your network people

Find Your Way in Alliance Lite2

Home

Test3:

Test basic connection with the Alliance Lite2

servers

Test2:

perform an nslookup

Test1:

check the IE URL for SSL connectivity

ntermittent

Back

Find Your Way in Alliance Lite2

AutoClient:

Check the content of the AutoClient log file

Browser/GUI:

Ask your local network experts to check your Internet

connectivity from this PC.

Home

Back

SWIFT User Documentation

Knowledge Base

Contact SWIFT

Online Help

Find Your Way in Alliance Lite2

Alliance Lite2 Factsheet

Home

Fast access to specific topics in the standard SWIFT documentation

Help texts inside the Alliance Lite2 application

Tips, tricks, solutions and answers via a simple search

If no answer found with one of the tools on this page, you can ask your question directly to SWIFT staff.

Find Your Way in Alliance Lite2

Back

Alliance Lite2 Documentation

Alliance Lite2 Associated Documents

Other SWIFT Documentation

Home

Alliance Lite2 specific documentation

Detailed documentation on applications or tools, used with Alliance Lite2

Find Your Way in Alliance Lite2

Back

Go to the SWIFT KnowledgeBase

Home

Best practices to find the information you are looking for

How to use the KnowledgeBase

and Search

Back

Find Your Way in Alliance Lite2

“Help” function in the navigation area

Help for Messages Help for a FIN Message

Home

This section outlines the conventions that are used in the message standards for describing the formatting rules for FIN messages.

Opens the context-sensitive online help that is available for the page that is currentlyselected.The page from which you click the Help link determines the information that the systemshows.

SWIFT provides online help in Alliance Lite2 for the messages:MT and APC messages: the help content is derived from the Standards MT User Handbook.MX messages: the help is derived from the documentation for Solutions.

Find Your Way in Alliance Lite2

Back

Related to a Alliance Lite2 project

Not related to a Alliance Lite2 project

Home

Questions on a consultancy project that SWIFT is or was handling for your institution

Find Your Way in Alliance Lite2

Back

User Guide Administration Guide Service Description

AutoClient User GuideAdministration Guide -

RMASecurity Guidance

Alliance Lite2 documentation -

Warnings

Home

AutoClient Release Letter 1.2.2

Find Your Way in Alliance Lite2

Back

Procedures on how to manage security profiles and secure code cards, and how to request SWIFTNet offline interventions, PKI delegations,

authorisation setting changes, and FINCopy and SWIFTNet Copy service mode and participant changes. It also describes how to activate and recover personal tokens. In addition, it provides

procedures on how to register as an Alliance security officer and view SWIFT interface licence keys, and how to renew Alliance Lite

administrator tokens and approve Alliance Lite administrator IDs.

Secure Channel User Guide

Related documents

Home

Instructions for using the SWIFTNet Online Operations Manager to manage certificates,

roles, routing rules and to monitor operational capability.

SWIFTNet Online Operations Manager

Guide

Background information about certificate and role administration.

Certification Administration Guide

Describes the functions of the SWIFT Certificate Centre.

SWIFT Certificate Centre Portal User

Guide

Find Your Way in Alliance Lite2

Back

Standards MT Standards MX Alliance Access SWIFT Integration Layer

Connectivity to SWIFT Alliance LifelineOther documents

(A to Z)

Home

RMA

Back

Find Your Way in Alliance Lite2

Contact SWIFT Consulting Services if

project is ongoing

General information about SWIFT Consulting Services

If SWIFT Consulting Services not reachable, contact SWIFT

Support Centre

Home

Contact info in Solution Design document or in the kick-off presentation

If related to an Alliance Lite2 customisation, you can also call the SWIFT Support Centre

Back

Find Your Way in Alliance Lite2

You have a non-blocking problem or

question

You require an IMMEDIATE action

from SWIFT

You are a Peace of Mind customer

Home

To be used only in exceptional cases

Find Your Way in Alliance Lite2

BackHome

Create a SWIFT case, Product = ‘Alliance

Lite2’

Click here to go directly to the case manager screen(Login is required)

Find Your Way in Alliance Lite2

Back

Call the SWIFT Support Centre

Home

All customers who contact a SWIFT support centre must be registered on swift.com