All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not...

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All Models Aren’t Gisele: All Models Aren’t Gisele: Lessons in Mixed Model Lessons in Mixed Model Management Management (on How to Manage Projects and not Tasks) (on How to Manage Projects and not Tasks) Presented by Bill Bellows Presented by Bill Bellows Associate Fellow Associate Fellow InThinking Network InThinking Network Aerojet Rocketdyne Aerojet Rocketdyne Email: Email: [email protected] , Cell: 818-519-8209 , Cell: 818-519-8209 Playing, Gaming, Learning Online UCLA Conference October 25, 2013 October 25, 2013

Transcript of All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not...

Page 1: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

All Models Aren’t Gisele: All Models Aren’t Gisele: Lessons in Mixed Model Lessons in Mixed Model Management Management (on How to Manage Projects and not Tasks)(on How to Manage Projects and not Tasks)

Presented by Bill BellowsPresented by Bill BellowsAssociate FellowAssociate FellowInThinking NetworkInThinking NetworkAerojet RocketdyneAerojet RocketdyneEmail: Email: [email protected], Cell: 818-519-8209, Cell: 818-519-8209

Playing, Gaming, Learning OnlineUCLA ConferenceOctober 25, 2013October 25, 2013

Page 2: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Product / Program / ProjectProduct / Program / Project

As Conceived

Page 3: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Product / Program / ProjectProduct / Program / Project

As Conceived

The top 5 uses:1.Replacing the screwdriver2.Pilot holes3.Hole saw4.Drywall installation5.Concrete

Page 4: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Product / Program / ProjectProduct / Program / Project

As ManagedAs Conceived

Page 5: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

AgendaAgenda

•Models•Quiz•Purposeful Resource Management•Opportunities to Think

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Super ModelsSuper Models

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Super ModelsSuper Models

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Mental ModelsMental ModelsFor our purposes in this paper, ideologies are the shared framework of mental models that groups of individuals possess that provide both an interpretation of the environment and a prescription as to how that environment should be structured. As developed… institutions are the rules of the game of a society and consist of formal and informal constraints constructed to order interpersonal relationships.

Source: Shared Mental Models, Denzau, A. and D. North

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Mental ModelsMental ModelsThe mental models are the internalrepresentations that individual cognitive systems create to interpret the environment and the institutions are the external (to the mind) mechanisms individuals create to structure and order the environment.

Source: Shared Mental Models, Denzau, A. and D. North

Page 10: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Mental ModelsMental Models

Essentially, all models are wrong, but some are useful. 

Professor George Box

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Ownership

Activity

Proactive

Reactive

“Mine” “Ours”

Resource Management ModelResource Management Model

Page 12: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Proactive – applying effort while “good,” “OK,” “well,” or “correct” is happening

Resource ManagementResource Management

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Resource ManagementResource Management

Reactive – applying effort after “bad,” “not OK,” “sick,” or “incorrect” happens

Proactive – applying effort while “good,” “OK,” “well,” or “correct” is happening

Page 14: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

“An ounce of prevention is worth a pound of cure”

Resource ManagementResource Management

Page 15: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

“An ounce of prevention is worth a pound of cure”

“A stitch in time saves nine”

Resource ManagementResource Management

Page 16: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

“Every dollar we invest in high-quality early education can save more than $7 later on”

“An ounce of prevention is worth a pound of cure”

“A stitch in time saves nine”

Resource ManagementResource Management

Page 17: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

“What we see depends on what we thought before we looked.”

Myron Tribus

Perception & ThinkingPerception & Thinking

Page 18: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

QuizQuiz

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Horse TradingHorse Trading

“The secret to selling a horse is…

Mark Twain

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“The secret to selling a horse is…to sell it before it dies.”

Mark Twain

Horse TradingHorse Trading

Page 21: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Time ManagementTime Management

How much time is spent discussing parts, tasks, activities, program milestones, etc. which are good and completed on time?

Page 22: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

GradesGrades

What letter grade is required for all purchased parts and services, as well as tasks completed internally?

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D E F

P

GI H

Task FlowTask Flow

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Handoff Requirements?

D E F

P

GI H

Task FlowTask Flow

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Task GradesTask Grades

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Task GradesTask Grades

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Task GradesTask Grades

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Task ManagementTask Management

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Macro System ModelMacro System ModelTask Completion

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Step 1

Step 2Step N

Macro System ModelMacro System ModelTask Completion

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Task Completion

Task AStep 1

Step 2Step N

GOOD

Macro System ModelMacro System Model

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Task AStep 1

Step 2Step N

Task B

Task O

Task P

GOOD

GOOD

GOOD

GOOD

Step 1Step 2Step N

Step 1Step 2Step N

Step 1Step 2Step N

Macro System ModelMacro System ModelTask Completion

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Task AStep 1

Step 2Step N

Task B

Task O

Task P

AssemblyGOOD

GOOD

GOOD

GOOD

Step 1Step 2Step N

Step 1Step 2Step N

Step 1Step 2Step N

Macro System ModelMacro System ModelTask Completion

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Sub-Assembly 1

Task AStep 1

Step 2Step N

Task B

Task O

Task P

Assembly

FIT

GOOD

GOOD

GOOD

GOOD

Step 1Step 2Step N

Step 1Step 2Step N

Step 1Step 2Step N

Macro System ModelMacro System ModelTask Completion

Page 35: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Sub-Assembly 1

Task AStep 1

Step 2Step N

Task B

Task O

Task P

Sub-Assembly 2

Assembly

FIT

FIT

GOOD

GOOD

GOOD

GOOD

Step 1Step 2Step N

Step 1Step 2Step N

Step 1Step 2Step N

Macro System ModelMacro System ModelTask Completion

Page 36: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Sub-Assembly 1

Task AStep 1

Step 2Step N

Task B

Task O

Task P

Sub-Assembly 2

Assembly Final Assembly

FIT

FIT

GOOD

GOOD

GOOD

GOOD

Step 1Step 2Step N

Step 1Step 2Step N

Step 1Step 2Step N

Macro System ModelMacro System ModelTask Completion

Page 37: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Sub-Assembly 1

Task AStep 1

Step 2Step N

Task B

Task O

Task P

Sub-Assembly 2

ProductAssembly

Assembly Final Assembly

FIT

FIT

FIT

GOOD

GOOD

GOOD

GOOD

Step 1Step 2Step N

Step 1Step 2Step N

Step 1Step 2Step N

Macro System ModelMacro System ModelTask Completion

Page 38: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Sub-Assembly 1

Task AStep 1

Step 2Step N

Task B

Task O

Task P

Sub-Assembly 2

ProductAssembly

Assembly Final Assembly

FIT

FIT

FIT

GOOD

WORKS

GOOD

GOOD

GOOD

Step 1Step 2Step N

Step 1Step 2Step N

Step 1Step 2Step N

Macro System ModelMacro System ModelTask Completion

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0 10 20 30 40 50 60 70 80 90 100

Task GradesTask Grades

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0 10 20 30 40 50 60 70 80 90 100

Task GradesTask Grades

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MAXMIN

HOLE DIAMETER

MAXMIN

2520

100 FT0 FT

DISTANCE FROM THE DOOR

PAGE COUNT

OUTER DIAMETER

Examples of Task Examples of Task ManagementManagement

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MAXMIN

HOLE DIAMETER

MAXMIN

2520

PAGE COUNT

OUTER DIAMETER

Examples of Task Examples of Task ManagementManagement

100 FT0 FT

DISTANCE FROM THE DOOR

Page 43: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

MAXMIN

HOLE DIAMETER

MAXMIN

2520

PAGE COUNT

OUTER DIAMETER

Examples of Task Examples of Task ManagementManagement

100 FT0 FT

DISTANCE FROM THE DOOR

Page 44: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

MAXMIN

HOLE DIAMETER

MAXMIN

2520

PAGE COUNT

OUTER DIAMETER

Examples of Task Examples of Task ManagementManagement

100 FT0 FT

DISTANCE FROM THE DOOR

Page 45: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.
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MAXMIN

HOLE DIAMETER

MAXMIN

2520

PAGE COUNT

OUTER DIAMETER

Examples of Task Examples of Task ManagementManagement

100 FT0 FT

DISTANCE FROM THE DOOR

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MAXMIN

HOLE DIAMETER

MAXMIN

2520

PAGE COUNT

OUTER DIAMETER

Macro System Macro System Task ManagementTask Management

100 FT0 FT

DISTANCE FROM THE DOOR

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MAXMIN

HOLE DIAMETER

MAXMIN

2520

PAGE COUNT

OUTER DIAMETER

Macro System Macro System Task ManagementTask Management

100 FT0 FT

DISTANCE FROM THE DOOR

= =

= =

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MAXMIN

HOLE DIAMETER

MAXMIN

2520

PAGE COUNT

OUTER DIAMETER

Micro System Micro System Task ManagementTask Management

100 FT0 FT

DISTANCE FROM THE DOOR

= =

= =

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Resource Management Resource Management ContrastContrast

MAXMIN

HOLE DIAMETER

MAXMIN

OUTER DIAMETER

MAXMIN

HOLE DIAMETER

MAXMIN

OUTER DIAMETER

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Resource Management Resource Management ContrastContrast

MAXMIN

HOLE DIAMETER

MAXMIN

OUTER DIAMETER

MAXMIN

HOLE DIAMETER

MAXMIN

OUTER DIAMETER

MIND THE TASKMIND THE TASK

Page 52: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Resource Management Resource Management ContrastContrast

MAXMIN

HOLE DIAMETER

MAXMIN

OUTER DIAMETER

MAXMIN

HOLE DIAMETER

MAXMIN

OUTER DIAMETER

MIND THE TASKMIND THE TASK MIND THE GAPMIND THE GAP

Page 53: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Sub-Assembly 1

Task AStep 1

Step 2Step N

Task B

Task O

Task P

Sub-Assembly 2

ProductAssembly

Assembly Final Assembly

Step 1Step 2Step N

Step 1Step 2Step N

Step 1Step 2Step N

Degrees of GOOD

Degrees of WORKS

Degrees of FIT

Degrees of FIT

Degrees of FIT

Micro System ModelMicro System ModelTask Completion

Page 54: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Purposeful Purposeful Resource Resource ManagementManagement

Page 55: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Ownership

Activity

Proactive

Reactive

“Mine” “Ours”

Resource ManagementResource Management

Page 56: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Ownership

Activity

Proactive

Reactive

“Mine” “Ours”

Resource ManagementResource Management

Page 57: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Ownership

Activity

Proactive

Reactive

“Mine” “Ours”

Resource ManagementResource Management

Page 58: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Ownership

Activity

Proactive

Reactive

“Mine” “Ours”

PURPOSEFUL

REFLEXIVE

Resource ManagementResource Management

Page 59: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

Opportunities to Opportunities to ThinkThink

Page 60: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

An InThinking RoadmapAn InThinking RoadmapAKA The Hotel CaliforniaAKA The Hotel California

InThinking Together (9 hrs)(Formerly known as “ET” and “Understanding Variation”)

Six Thinking Hats (8 hrs)

Kepner-Tregoe(24 hrs)

(Problem Solving and Decision Making)

Workshop”)

ManagingVariation as a

System (9 hrs)

The NewEconomics

Study Session

(14 hrs)

Understanding Taguchi Methods – Part 2 (40 hrs)

UnderstandingTaguchi Methods – Part 1

(40 hrs)

ools

DATT(16 hrs)irectppliedhinking

-

(Problem Solving and

DATT(16 hrs)DATT(16 hrs)

Design of Experiments & Taguchi Methods – An Overview (16 hrs)

Leading Systems(12 hrs)

(AKA the “Organization

Resource Leadership(8 hrs)

OD

iscu

ssio

n

ngoi

ng

(4th week, Th/Fri, 12-2pm PT)

Prerequisites

BTA…webinar

hink

ing

ette

r

(2nd week, Th/11:30-1pm PT)

bout

Lateral Thinking(16 hrs)

Page 61: All Models Aren’t Gisele: Lessons in Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking.

All Models Aren’t Gisele: All Models Aren’t Gisele: Lessons in Mixed Model Lessons in Mixed Model Management Management (on How to Manage Projects and not Tasks)(on How to Manage Projects and not Tasks)

Presented by Bill BellowsPresented by Bill BellowsAssociate FellowAssociate FellowInThinking NetworkInThinking NetworkAerojet RocketdyneAerojet RocketdyneEmail: Email: [email protected], Cell: 818-519-8209, Cell: 818-519-8209

Playing, Gaming, Learning OnlineUCLA ConferenceOctober 25, 2013October 25, 2013