ALL MCQS 11-1-2010

MBA- BATCH(4) -FINAL EXAM

1- Which of the following is NOT an OM tactical issue?1- Which of the following is NOT an OM tactical issue?

(A)- Where do we locate the facility or facilities?

(B)- How many workers do we need?

(C)- When should we have material delivered?

(D)- Should we work overtime or put on a second shift?

ANSWER:-ANSWER:-

(A)- Where do we locate the facility or facilities?(A)- Where do we locate the facility or facilities?

2- What is the major difference in focus between location decision 2- What is the major difference in focus between location decision

in the service sector and in the manufacturing center?in the service sector and in the manufacturing center?

(A)- There is no difference in focus.(B)- The focus in manufacturing is revenue maximization,

while the focus in service is cost minimization.(C)- The focus in service is revenue maximization, while the

focus in manufacturing is cost minimization. (D)- The focus in manufacturing is on labor, while the focus

in service is on raw materials.• ANSWER:-ANSWER:-

(C)- The focus in service is revenue maximization, while the (C)- The focus in service is revenue maximization, while the focus in manufacturing is cost minimization.focus in manufacturing is cost minimization.

3- Speed of delivery is an important competitive 3- Speed of delivery is an important competitive priority because:-priority because:-

(A)- Competitors are getting to the market faster.(A)- Competitors are getting to the market faster.

(B)- It significantly reduces the amount of inventory on hand.(B)- It significantly reduces the amount of inventory on hand.

(C)- Production workers are more efficient. (C)- Production workers are more efficient. • (D)- Production costs are drastically reduced.(D)- Production costs are drastically reduced.

• ANSWER:-ANSWER:-

(A)- Competitors are getting to the market faster.(A)- Competitors are getting to the market faster.

5- A big advantage of a process-oriented layout is:-5- A big advantage of a process-oriented layout is:-

(A)- Its flexibility. (A)- Its flexibility.

(B)- Its low cost. (B)- Its low cost.

(C)- The simplified scheduling problem presented by this layout strategy. (C)- The simplified scheduling problem presented by this layout strategy.

(D)- The ability to employ low-skilled labor (D)- The ability to employ low-skilled labor

ANSWER:-ANSWER:-

(A)- Its flexibility.(A)- Its flexibility.

6-Brick-and-mortar facilities have ____ interactions 6-Brick-and-mortar facilities have ____ interactions with customers:-with customers:-

(A) Direct physical

(B) Only indirect

(C) Absolutely no

(D) Only Internet

ANSWER:-ANSWER:-

(A) Direct physical(A) Direct physical

7-The primary advantage in adopting a chase strategy 7-The primary advantage in adopting a chase strategy

is that:-is that:-

(A)- A steady work force is employed.

(B) - There is an increase in worker morale.

(C)- There is no finished inventory.

(D) - There is no need to advertise.

ANSWER:-ANSWER:-

(C)- There is no finished inventory.(C)- There is no finished inventory.

8- Which of the following appears to be one of the 8- Which of the following appears to be one of the latest competitive priorities?latest competitive priorities?

(A)- Speed of delivery

(B)- Low production costs

(C)- High process quality

(D)- Environmentally friendly processes

ANSWER:-ANSWER:-

(D)- Environmentally friendly processes(D)- Environmentally friendly processes

10- The most aggressive and risky approach to 10- The most aggressive and risky approach to capacity planning is:-capacity planning is:-

(A)- Leading demand with incremental expansion(B)- Attempts to have an average capacity that straddles

demand with incremental expansion(C)- Capacity lags with incremental expansion(D)- Leading demand with one-step expansion

ANSWER:-ANSWER:-

(D)- Leading demand with one-step expansion(D)- Leading demand with one-step expansion

Batch (5) Mid Semester (5)Batch (5) Mid Semester (5)

QUESTION ONE

1- A company producing products with six-sigma 1- A company producing products with six-sigma quality has a defect rate per opportunity of:quality has a defect rate per opportunity of:

• (A)- 4.3 per million • (B)- 4.3 per billion• (C)- 4.3 per trillion• (D)- None of the above

(D)- None of the above3.4 defects per million3.4 defects per million

QUESTION ONE

2- Diversity of tasks (or changing work assignments) 2- Diversity of tasks (or changing work assignments) is one of the advantages of:is one of the advantages of:

• (A)- Mass production

• (B)- Process layout

• (C)- Batch production

• (D)- Product layout

(B)- Process layout

QUESTION ONE

3- In the 1980s _________ is a major factor in determining the 3- In the 1980s _________ is a major factor in determining the success of a company in the western environmentsuccess of a company in the western environment

• (A)- Speed of delivery

• (B)- Quality

• (C)- Flexibility

• (D)- Cost(A)- Speed of delivery

QUESTION ONE

• 4- Intermittent process is the process that 4- Intermittent process is the process that produces products in:produces products in:

• (A)- A form of one-of-a-kind production

• (B)- Large production size

• (C)- Small lot sizes

• (D)- None of the above

(C)- Small lot sizes

QUESTION ONE

• 5- Location is seldom determined by ______ because 5- Location is seldom determined by ______ because this resource is a highly mobile input and its cost of this resource is a highly mobile input and its cost of transfer is negligibletransfer is negligible

• (A)- Labor• (B) Raw material• (C)- Power• (D)- None of the above

(D)- None of the aboveCAPITALCAPITAL

QUESTION ONE

• 6- Cellular layout is a combination of:6- Cellular layout is a combination of:

• (A)- Process and fixed position layouts

• (B)- Product and fixed position layouts

• (C)- Process and product layouts.

• (D)- Mass production and product layouts

(C)- Process and product layouts.

QUESTION ONE

• 7- One of the limitations of this system is that work-in-7- One of the limitations of this system is that work-in-progress inventory is high, and large storage space is progress inventory is high, and large storage space is required. This is the case of:required. This is the case of:

• (A)- Job shop process• (B)- Mass production• (C)- Project process• (D)- None of the above

(D)- None of the above

batch is the answerbatch is the answer

QUESTION ONE

• 8- In the transformation process the components of a 8- In the transformation process the components of a restaurant include:restaurant include:

• (A)- Waitstaff

• (B)- Hungry customer

• (C)- Food

• (D)- All of the above

(A)- Waitstaff

QUESTION ONE

• 9- Effectiveness means: 9- Effectiveness means:

• (A)- Achieving the same outputs with fewer resources

• (B)- Achieving more outputs for the same amount of resources

• (C)- The amount of output per unit of input • (D)- None of the above

(D)- None of the aboveACHIEVING GOALSACHIEVING GOALS

QUESTION ONE

• 10- Process Layout is:10- Process Layout is:

• (A)- To group machines by process they perform• (B) - Linear arrangement of workstations to

produce a specific product• (C)- Used for repetitive processing• (D)- Used when projects require special layout

(A)- To group machines by process they perform

QUESTION ONE

• 11- Indirect Outputs of a production 11- Indirect Outputs of a production system include the following EXCEPTsystem include the following EXCEPT:

• (A)- Waste

• (B)- Services

• (C)- Technological Advances

• (D)- Pollution

(B)- Services

• 12- In a product layout, work centers and 12- In a product layout, work centers and equipment are arranged in a line to:equipment are arranged in a line to:

• (A)- Afford specialized sequence of tasks.• (B)- Achieve the maximum flexibility of the system• (C)- Create the best utilization of the high skills labor• (D)- Produce the products with high quality

(A)- Afford specialized sequence of tasks.(A)- Afford specialized sequence of tasks.

Batch (4) Supplementary and Batch (4) Supplementary and

substituted Exams -Semester (5)substituted Exams -Semester (5)

(1)- The primary advantage in adopting a chase strategy is that:-(1)- The primary advantage in adopting a chase strategy is that:-

(A)- A steady work force is employed.

(B)- There is an increase in worker morale.

.(C)- There is no finished inventory

(D)- There is no need to advertise

ANSWER:-ANSWER:-

(C)- There is no finished inventory(C)- There is no finished inventory

(2)- Operations management divides management decisions into (2)- Operations management divides management decisions into three broad categories. These are:-three broad categories. These are:-

(A)- Strategic, operational and financial planning(A)- Strategic, operational and financial planning

(B)- Personnel, financial and operational(B)- Personnel, financial and operational

(C)- Strategic, tactical and operational planning and control(C)- Strategic, tactical and operational planning and control

(D)- Planning, tactical and marketing(D)- Planning, tactical and marketing

ANSWER:-ANSWER:-

(C)- Strategic, tactical and operational planning and control(C)- Strategic, tactical and operational planning and control

(3)- Which of the following processes is used to produce gasoline and petroleum products?

(A)- Job Shop

(B)- Batch

(C)- Assembly Line

(D)- Continuous

ANSWER:-ANSWER:-

(D)- Continuous

4 - Advances in technology have affected operations:-4 - Advances in technology have affected operations:-

(A)- Because customer data can be collected to produce mass-customized products.

(B)- By increasing the quality of the products being manufactured through automation.

(C)- Through reduced costs that are obtained through purchase on the Internet.

(D)- All of the above.

ANSWER:-ANSWER:-

(D)- All of the above.(D)- All of the above.

5- The best operating level for a factory is defined by its:-5- The best operating level for a factory is defined by its:-

(A)- Maximum equipment utilization.(B)- Minimum average unit cost.(C)- Maximum production output.(D)- Minimum amount of overtime hours.

ANSWER:-ANSWER:-

(B)- Minimum average unit cost

6- An operating room in a hospital provides a 6- An operating room in a hospital provides a good service operation example of a:-good service operation example of a:-

(A)- Process layout. (B)- Product layout. (C)- Group technology layout. (D)- Fixed-position layoutANSWER:-ANSWER:-

(D)- Fixed-position layout

7- Which one is not an output of aggregate planning?7- Which one is not an output of aggregate planning?

(A)- Projected inventory

(B)- Total cost of a plan

(C-) Demand forecast

(D)- None of the above

ANSWER:-ANSWER:-

8- Efficiency, in capacity terms, is the ratio of: 8- Efficiency, in capacity terms, is the ratio of:

(A)- Actual output to design capacity.

(B)- Units produced to labor hours use effective capacity to actual output.

(C)- Design capacity to effective capacity.

(D)- Design capacity to actual capacity

ANSWER:-ANSWER:-

9- Which of these statements accurately 9- Which of these statements accurately captures a current trend in operations?captures a current trend in operations?

(A)- Products and services are designed more quickly and by teams(A)- Products and services are designed more quickly and by teams(B)-Cost competition is more important than any other basis for (B)-Cost competition is more important than any other basis for

competition.competition.(C)- Jobs are increasingly specialized as workers focus on basic (C)- Jobs are increasingly specialized as workers focus on basic

assembly tasks.assembly tasks.(D)- There is increased focus on local markets and local competition(D)- There is increased focus on local markets and local competition.

ANSWER:-ANSWER:-

(A)- Products and services are designed more quickly and (A)- Products and services are designed more quickly and by teamsby teams

10- What is the major difference in focus between 10- What is the major difference in focus between location decision in the service sector and in the location decision in the service sector and in the manufacturing center?manufacturing center?

(A)- The focus in manufacturing is on labor, while the focus in service is on raw materials.

(B)- The focus in manufacturing is revenue maximization, while the focus in service is cost minimization

(C)- The focus in service is revenue maximization, while the focus in manufacturing is cost minimization.

(D)- There is no difference in focus.

ANSWER:-ANSWER:-

(C)- The focus in service is revenue maximization, while the C)- The focus in service is revenue maximization, while the focus in manufacturing is cost minimization.focus in manufacturing is cost minimization.

MBA- Batch (4) - Supplementary &substituted ExamsMBA- Batch (4) - Supplementary &substituted Exams

(1)- Today, the primary goal of an operations strategy is to:-(1)- Today, the primary goal of an operations strategy is to:-

(A)- Minimize material and labor costs.

(B)- Reduce labor costs to the greatest extent possible.

(C)- Maximize the value added for the customer.

(D)- Apply technology wherever it is possible.

ANSWER:-ANSWER:-

(C)- Maximize the value added for the customer.(C)- Maximize the value added for the customer.