Techniques for Techniques for Holding Holding

a Discussiona DiscussionPart I:Part I: “Analysis and Preparation” “Analysis and Preparation”

By Alisa Polyakova

Main Components:Main Components:

I. Analysis & Preparation

II. Active organization of a Discussion

III. Appearance & Gestures

IV. S.O.S. or how to handle difficult

situations

* (The topic generally concerns work & business

relations)

Part IPart I “Analysis and Preparation”“Analysis and Preparation”

1. Factors influencing a discussion;

2. Right understanding of your Role;

3. Estimating your attitude to the

interlocutor;

4. Time & Place influence;

5. Clarifying motives & analyzing goals.

Factors influencing on a discussion

Your own incentive motives & goals and

those of your interlocutor;

Behavior of your interlocutor & you;

Your attitude to each other;

Topic discussed;

Time & place.

Understanding your ROLEImportant Questions to ask yourself

before the discussion:What`s my role?What do they expect from me?How far can I influence on the structure & process of the discussion?What extent of influence can I use in the given limits?

Attitude1. What type of person I`m dealing with?

2. What`s his outlook & professionalism?

3. What`s important for him? His values.

4. What communication language he

uses & understands?

Attitude5. What are his

weak points?

5. What are my feelings towards him?

6. What he thinks about me?

7. What Positive & Negative aspects may

have an impact?

Attitude***The evidence of your professionalism

is the ability to achieve results not

only dealing with people you like, but

also with those whom you find to be

difficult to communicate with.***

Time & PlaceWhat Time & Place

are most convenient

to hold a discussion?

How Time & Place will influence on me

and my achieving the goal during the

discussion?

Motives & Interests

What was the reason for organizing

this discussion?

(business/emotions etc.)

GOAL

What do I want to achieve?

TOPICS

What topics do I want to touch upon?

Motives of the Interlocutor

What attitude can my interlocutor have to

those topics?

What made him participate in the

discussion?

CONFLICTS

What conflicts& difficulties may

arise?

Strategy/Compromises/

SolutionsWhat should I pay special attention to?

What are the possible Compromises?

What is the main decision for me?

Thank you

for your Attention!