Aligning Careers In Air Transport Management January 17 Day 3

Aligning Careers in Air Transport Management

For

Aviation Challenges and Growth

Philbert SureshFaculty, College of BusinessGulf University of Science &

TechnologyGUST Logistics Forum

www.gust.edu.kw/glf 2

“Call Me Trimtab”Buckminister Fuller

Architect of Geodesic Domes and Author of Spaceship Earth

A large ship goes by, and then comes the rudder.

On the edge of the rudder is a miniature rudder called a trim-tab. Moving the trim-tab builds low pressure that turns the rudder that steers the gigantic ship with almost no effort.

One individual could be a trim-tab, making a major difference and in today’s FIRST Kuwait Air Transport Conference – this trimtab of the event is the Director General of Civil Aviation Mr Fawaz al Farah. Let us all greet him with an applause !


Trim Tab in a Aircraft


Alignment is an Orderly Organic Growth - a systems approach to career development in consonant with vision, mission and goals of the organization and managementMisalignment is a painful barrier to career progress. It creates chaos and anarchy with the wrong person at the helm of company hierarchy. A sort of a square peg in a round hole. Only a big L at the top but no scope for the small ‘l’ in the middle and the bottom levels of management. Succession planning and management grooming is the missing ingredient


Trading more in a diversified economy, but less reliance on the finite oil wealth.Integrated InfrastructureBuilding city concept – Hub-and-Spoke SystemInnovative, friendly, open and free trade system actively pursued ( airline liberalization and deregulation - open skies policy etc)

Rapidly Transforming Rapidly Transforming Economy – Characteristics Economy – Characteristics


Who is Who is GUST Logistics Forum–GUST Logistics Forum–GLF ?GLF ?Gulf University of Science & Technology Gulf University of Science & Technology KuwaitKuwait

“Our mission is to empower young creative minds for 21st century logistics and

supply chain management for professional

advancement in the industry.”


GLF Maps Essential Skills in different categores of job domain

Reading text

Document use

Writing

Numeracy

Oral communicationOral communication

Thinking skillsThinking skills

Problem solvingProblem solving

Decision makingDecision making

Job task planning Job task planning and organizingand organizing

Significant use of Significant use of memorymemory

Finding informationFinding information

Working with othersWorking with others

Computer useComputer use

Continuous learningContinuous learning


GLF Training SolutionsGLF Training Solutions

Skills for Shippers & Receivers-Skills for Shippers & Receivers-Reading ProfileReading Profile

Type of TextPurpose of Reading

To scan for specific information/To locate information

To skim for overall meaning, to get the 'gist'.

To read the full text to understand or to learn.

To read the full text to critique or to evaluate.

Forms >> > >

Labels >> >

Notes, Letters, Memos > >>

Manuals, Specifications, Regulations

> >>

Reports, Books, Journals > >



Skills For Shippers & Receivers Skills For Shippers & Receivers – – Examples of Document UseExamples of Document Use

Computer-Computer-Generated Generated LabelsLabels

Shipping ListShipping List

Workplace Workplace Hazardous Hazardous Materials Materials InformationInformation



Skills For Shippers & Receivers Skills For Shippers & Receivers Writing ProfileWriting Profile

Length Purpose For WritingTo organize / To Remember

To keep a record / To document

To inform / To request information

To persuade / to justify a request

To present an analysis or comparison

ToPresent an evaluation / or critique

Texts requiring less than one paragraph of new text

>> >>> >>

Texts rarely requiring more than one paragraph

>>

Longer Texts


Money MathMoney Math

Scheduling, Budgeting & AccountingScheduling, Budgeting & Accounting

Measurement & CalculationMeasurement & Calculation

Numerical EstimationNumerical Estimation


Skills - NumeracySkills - Numeracy



Type of Numeric AbilityType of Numeric Ability

Number ConceptsWhole NumbersRational Numbers- FractionsRational Numbers – DecimalRational Numbers – PercentEquivalent Rational Numbers

Patterns and RelationsEquationsFormulae

Shape and Spatial SenseMeasurement conversionsAreas, Perimeter, Volumes

Statistics and ProbabilitySummary Calculations


Listen to announcements over loudspeakers. (1) Listen to announcements over loudspeakers. (1)

Give direction to co-workers for various tasks, Give direction to co-workers for various tasks,

such as gathering goods from different departmentssuch as gathering goods from different departments

or deploying goods on the floor. (1) or deploying goods on the floor. (1)

Interact with truck drivers to direct them to the Interact with truck drivers to direct them to the

appropriate docks and to verify that the shipment appropriate docks and to verify that the shipment

is received in good condition. (1) is received in good condition. (1)

Interact with clients and carriers in person or over the phone. (1) Interact with clients and carriers in person or over the phone. (1)


Oral Oral CommunicationCommunication


Core Competencies for Air Transport Management

People Skills

(capacity to motivate and inspire their

employees )

Conceptual Skills

(their ability to put things together )

Judgment Skills

(the ability to reach wise decisions) and the ability to "walk

the talk )

Technical Competence in Air Transportation(the knowledge of the aviation industry and

managerial leadership principles and practices)


GLF Course Content Plan Overview of Air Transportation Program

Critical Roles of The Air Transportation Manager Air Transportation Manager as Communicator Role and Functions of Airlines and Airports Air Transportation Manager as Change Architect Role and Functions of Civil Aviation Authority Air Transportation Manager as Facilitator Introduction to Air Transportation Law Introduction to Civil Aviation Security Air Transportation Manager as Leader Impact of Technology on Air Transportation The future on Air transportation Management


GLF Learning Formula in Logistics – the arcane discipline on ME Campus

The education system in the Gulf is failing and leaving Arab businesses trailing behind the rest of the emerging markets, a panel of regional business leaders has warned GCC governments.

November 2007

New GLF

Formula

The square root of FUN x Logistics /Total Learning Time

100Million jobs

by 2030


Tuition Assistance Program

Tuition assistance programs are now being viewed as a strategic investment rather than a corporate human resources benefit.


Share a view with Conference Board of USA

The perspective we have is like standing on the doorstep of your neighbor across the street and looking back at your house. You always walk out of your own house. Sometimes you look back at it, but you never step out of the circle and look at it in an objective way.


Conference Board – Views Again

The skills are not so defined in traditional terms like a Ph.D. or a master’s in journalism.

They are defined increasingly in terms of your communications and leadership ability, ability to work in teams and sometimes in terms of geographic specialty.

They have to think of this in the same sense they think about whether their energy supplies are going to be secure.


High Powered Ways to Develop Aviation

Executives


Kristine Thompson, CEO, Patagonia (Apparel Industry)

People who can manage "the tough decisions and incorporate" difficult issues into their lives, she said, "are the future leaders

CHANGING THE CRITERIA FOR SUCCESS – Short Brothers (UK) manufacturers of aircraft during the Great World Wars – benchmarking in a diversified industry to overcome quality problems.


Arabian Business Survey

When asked what the biggest economic issues facing their businesses in 2008 would be, 56.7% of those polled claimed “attracting employees/labour as currencies depreciate/costs rise” as their biggest challenge.


Leadership Crises Boeing

In December 2003 Boeing faced a leadership crisis. Phil Condit, the 62-year-old chairman and CEO, stepped down after a scandal in which Michael Sears, the company's former CFO, was accused of offering a job to a Pentagon official who was then head of procurement for the air force.


Leadership Style- Emirates Airline

Flanagan talked about the reasons for Emirates' ascent, his own management style and the new Airbus A380 jetliners as part of a recent Wharton Leadership – “it would be hard for any American airline to duplicate the success of the Dubai carrier”.Flanagan is at the helm of Emirates management since 1985 – ( 23 years)


New Demands on Leadership for Aviation

Challenges

Risk-taking Courage Teamwork

Cross-cultural awareness

Creative Thinking

Tolerance for ambiguity

Understanding organizational

and system dynamics

Flexibility Adaptability


High Velocity Education

Experiential LearningReal Time Real World LinksOngoing process in Executive EducationPersonal Challenge

Alignment of knowledge and skills in specialization of the industry

LeadersIn

Kuwait??


Harnessing the Trend & Leveraging the

Technology

Mergers and Acquisitions (M & A) Aiitalia Bid by BA,

UA and AF Bahrain Air and

Gulf Air competition JetBlue Airways and

Lufthansa – 19% sake

Relocation of Jazeera Airways in the Air Hub of Middle East – Low Cost Option

Operational Management Strategy: Hub-and- Spoke Systems vs Point-to-Point configuration – Time Slot, Code Sharing and Transport Scheduling


jetBlue on Fire at JFK N.Y.

Crew Skills Training and Incident ManagementAt JFK Airport N.Y. Airbus A320-232


Fundamental Skills Fundamental Skills Communicate Communicate

Manage Information Manage Information Use Numbers Use Numbers

Think & Solve ProblemsThink & Solve ProblemsPersonal Management SkillsPersonal Management Skills

Demonstrate Positive Demonstrate Positive Attitudes& Behaviours Attitudes& Behaviours

Be Responsible Be Responsible Be Adaptable Be Adaptable

Learn Continuously Learn Continuously Work SafelyWork Safely

Teamwork Skills Teamwork Skills Work with Others Work with Others

Participate in Projects & TasksParticipate in Projects & Tasks

FocusFocusSpeed & DirectionSpeed & Direction


Thanks for your time and attention

GLF WEBSITEwww.gust.edu.kw/glf

Aligning Careers In Air Transport Management January 17 Day 3

Education

Transcript of Aligning Careers In Air Transport Management January 17 Day 3