ALGAR TECHTo go beyond is to put our clients’ business one step ahead.

Algar Tech is a company of Algar Group with nearly two decades of market experience. We offer integrated ICT + BPO solutions in Brazil and Latin America through IT Infrastructure, Business Applications, Client Relationship, ICT Managed Services and Digital Business.

1998The constructionAn innovative project has become a new business of Algar Group: we started building the first site of ACS Algar Call Center Service.

2001The growthThe company triples its size in job positions and opens a cultural amphitheater with room for over 1000 people.

2003To the world Pioneer in providing offshore services. Algar opens an office in NY.

2008A new companyAlgar Technology arises as a result of the union of 10 years experience of ACS with expertise in Data Center and IT services of Algar Telecom.

2010Acquisition and expansionIT company acquisition, enlargement of software factory and expansion to Brasilia, Sao Paulo and Rio de Janeiro.

1999The openingInauguration of the most modern Contact Center in Latin America.

2002The expansionAlgar opens its second site in Uberlândia-MG..

2005Crossing bordersThe company arrives in Campinas and reaches 5000 jobs with three service sites in MG and SP.

2009New Data CenterIn April, Algar opens a new data center in Campinas with cutting-edge infrastructure, security control and modern technological equipment.

2013EvolutionAlgar diversifies its portfolio with the addition of Engeset, evolves the brand to Algar Tech and starts the internationalization with offices in Colombia and the acquisition of Asyst.

2015Green Data Center Opening of the data center opening of Data Center powered Photovoltaic Solar Energy Connected to the Network.

2014New RegionalAlgar Tech expands again and opens a regional in Uberaba-MG.

24 housand associates 2 million

clientsNet revenue:4.3 billion in 2014

Algar GroupPeople Serving People is in our essence.A 100% Brazilian holding, with more than 80 years of history.

Algar operates in the areas of ICT, Agribusiness, Services and Tourism, offering solutions that ensure value for all in a way that is simple, sustainable, innovative and that values relationships and human potential.

ALGAR TECHTo go beyond is to put our clients’ business one step ahead.

Algar Tech always cherishes the longevity of the relationship with its clients. We go beyond to understand your business and create the best solutions, integrating technology and business processes in an innovative and personalized way for your company.

14 thousandssociates form our team.

3 Softwarefactories.

300Clients.

7,00working positions for BPO operations.

200largest IT companies in the world.

Among the 3 DataCentersWell located.

900 million reaisin gross revenuesin 2015.

4,100locations in Latin America languages

Multichannel service in 6

Colombia - Medellín

Brasília - DF

Uberlândia - MG

Rio de Janeiro - RJ

Campinas - SP

Argentina - Buenos Aires

Uberaba - MG

Belo Horizonte - MG

Chile - Santiago

São Paulo – SPWe have 73 offices in Brazil and we are ready to serve customers from different locations.

CLIENT RELATIONSHIP

BUSINESS APPLICATIONS

ICT MANAGED SEVICES

IT INFRASTRUCTURE

Mobile

SAP Support / ApplicationsSoftware Licensing (Oracle, Red Hat, SAP, Microsoft)Software DevelopmentApplication Services

Service deskIT Field servicesTelecom Field servicesProfessional service

Data centersStorageNetworks and Communication(Cisco, Fortinet and Hitachi)

DIGITAL BUSINESS

Big Data Cloud Social

Client RelationshipContact CenterTelesales BackofficeTelesalesBilling

Portfolio We offer integrated ICT + BPO solutions for your company to go beyond.

Awards and CertificatesWe offer solutions that go beyond to your clients, partners and talents. The merits and recognitions won over time are the result of successful work and achievements.

People ManagementTo develop our professionals, we have created training and technical certifications and processes program.

> Meritocracy practices aligned to the market. > Climate and organizational engagement survey. > Development Program Trails & Styles. > SESMT working together with the business areas.

With these and other actions, Algar Tech became one of the best companies to work for in Brazil. We go beyond.

OmbudsmanThe ombudsman is available to you!

The ombudsman is available to you!Algar Tech created the ombudsman institution to strengthen our culture of proximity, in order to offer clients a personalized service of last instance channel.

The ombudsman service is a legitimate channel, neutral and impartial, serving complaints and recurring situations that have not been solved satisfactorily in the usual channels.

More than 10 years generating value in relationships. Listening is part of our essence!

Social-environmental OperationTo go beyond is to make a difference for people and for the planet.

Algar Tech is a company that believes in economic sustainability in harmony with the environment and society. Our Sustainability Committee takes this principle to all our branches.

Among its actions, Algar Tech respects its associates, guaranteeing their labor rights with health programs, ombudsman, benefits and internal human resources policies.

The inauguration of the first Green Data Center in Latin America and our environmental management projects, which led to ISO 14001 certification, are evidence of how we organize ourselves to make sustainability a daily practice.

We combine long-term partnership with excellent services. This is to generate value.

And only who is close can deliver the best solutions.

In all these places, our focus is to meet our clients’ business challenges with innovation.

To go beyond by crossing borders. Presence in Brazil and Latin America.