ALEXANDRA PARK PACKAGES€¦ · Treat your clients, workmates, friends or family to an evening...

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ALEXANDRA PARK PACKAGES

Join the excitement of Christmas at Alexandra Park this festive season on its most sought-after nights of the year. Treat your clients, workmates, friends or family to an evening renowned for its delicious food, electric atmosphere and classic harness racing.

All function rooms have dedicated betting and cash bar facilities. All packages also include a complimentary drink on arrival and admission to the Alex Bar & Eatery to join the live entertainment after the last race.

Christmas at the Races will run on the following dates in 2016: Friday November 11th, 18th, 25th Friday December 2nd, 9th, 16th Thursday December 22nd

2016 PACKAGES

BOOKINGS: To make an enquiry, Ph 09 631 1165 or email [email protected]

A panoramic view of the entire grounds is just one reason to dine at the Top of the Park. Located on the top floor of the Alexandra Park function centre, the venue provides a bird’s eye view of the track and one of the best seats in the house.Your package includes:• A drink on arrival• A sumptuous Christmas-style buffet• Premium beverage package*• Spot prizes and a visit from Santa• TAB facilities• Bar steward service • Complimentary Race Book

PRICING

2016 PACKAGES TOP OF THE PARK

NOV 25 | DEC 2, 9 & 16 $168PP PRIME VIEWING $148PP TOP LEVEL VIEWING NOV 11 & 18 | DEC 22 $158PP PRIME VIEWING $138PP TOP LEVEL VIEWING

BOOKINGS:To make an enquiry or to book this package:Ph 09 631 1165 or email [email protected]

*Premium Beverage Package includes NZ beer, Church Road & Triplebank wine, standard spirits, soft drink & orange juice. Beverage packages start from 5:30pm through to the beginning of the last race. The time of the last race will vary - approx 10:30pm. We are a fully licenced venue that promotes responsible drinking. All prices include GST.

LEVEL 5

NOVEMBER 25TH | DECEMBER 2ND, 9TH & 16TH NOW SOLD OUT

Enjoy the ultimate Christmas experience in Alexandra Park’s exclusive President’s Suite. Overlook the track in a truly outstanding setting to celebrate Christmas while enjoying fine dining and great racing action.Your package includes:• A drink on arrival• A sumptuous Christmas-style buffet• Exclusive bar steward service• TAB facilities • Complimentary Race Book

PRESIDENT’S SUITE PRIVATE FUNCTION ROOM | 30-50 PEOPLE

BOOKINGS:To make an enquiry or to book this package:Ph 09 631 1165 or email [email protected]

LEVEL 3

PRICINGROOM HIRE $460 BUFFET ONLY $119.50PPPREMIUM BEVERAGE PACKAGE* $168PP (FOR GROUPS OF 30 - 50 PEOPLE)


SELLING OUT FAST - ONLY DECEMBER 22ND IS NOW THE ONLY DATE AVAILABLE

Enjoy the ultimate Christmas party from Alexandra Park’s Hobson Room. The restaurant has a view of the track and is the perfect setting to host your company’s Christmas function. The Hobson Room also has seating in our undercover grandstand - the perfect place to enjoy the racing action.Your package includes:• A drink on arrival• A sumptuous Christmas-style buffet• Spot prizes and a visit from Santa• Cash bar and TAB facilities • Complimentary Race Book

PRESIDENT’S SUITE PRIVATE FUNCTION ROOM | 30-50 PEOPLE HOBSON ROOM

BOOKINGS: To make an enquiry or to book this package:Ph 09 631 1165 or email [email protected]

LEVEL 3

PACKAGE $80 PP

SELLING OUT FAST - ONLY DECEMBER 22ND IS NOW THE ONLY DATE AVAILABLE NOVEMBER 25TH | DECEMBER 9TH & 16TH NOW SOLD OUT

You will be delighted in the Delightful Lady Lounge, which is located at the back of the grandstand with easy access to outside viewing to catch the racing action.Your package includes:• A drink on arrival• A sumptuous Christmas-style buffet• A Stoneleigh beverage package* • Spot prizes and a visit from Santa• TAB facilities • Complimentary Race Book

DELIGHTFUL LADY LOUNGE

LEVEL 2

PACKAGE $110 PP


NB: This room does not have a direct view of the track - viewing grandstand is located just outside for guests to watch racing live. There are also screens within the restaurant for viewing.

*Stoneleigh Beverage Package includes Stoneleigh wines, NZ beer, standard spirits, soft drink & orange juice. Beverage packages start from 5:30pm through to the beginning of the last race. The time of the last race will vary - approx 10:30pm. We are a fully licenced venue that promotes responsible drinking. All prices include GST.

DECEMBER 9TH & 22ND NOW SOLD OUT

Located on the second floor of the grandstand, the Rutherford Room offers a fantastic place for all your Christmas wishes to come true. There is easy access to outside viewing areas to catch the live action on the track.Your package includes:• A drink on arrival• A sumptuous Christmas-style buffet• Spot prizes and a visit from Santa• Cash bar and TAB facilities • Complimentary Race Book

DELIGHTFUL LADY LOUNGE

LEVEL 2

PACKAGE $68 PP

RUTHERFORD ROOM


NB: This room does not have a direct view of the track - viewing grandstand is located just outside for guests to watch racing live. There are also screens within the restaurant for viewing.

DECEMBER 9TH & 22ND NOW SOLD OUT 25TH NOVEMBER | 16 & 22ND DECEMBER NOW SOLD OUT

TASMAN ROOMEnjoy the racing action in a room with floor to ceiling windows which offers a great vantage point of the Winning Post, for the ultimate race night excitement! The Tasman Room is adjacent to the outdoor terraces and diners are able to view the parade ring and stand track-side.Your package includes:• A drink on arrival• A sumptuous Christmas-style buffet• A premium beverage package• Spot prizes and a visit from Santa• TAB facilities• Complimentary Race Book

LEVEL 1


PRICINGNOV 25 | DEC 2, 9, 16 $155PP PRIME VIEWING $140PP LOUNGE VIEWING NOV 11 & 18 | DEC 22 $145PP PRIME VIEWING $125PP LOUNGE VIEWING


18TH NOVEMBER NOW SOLD OUT

TASMAN ROOM EPSOM BALCONIESEnjoy the open air on the terraces of the original Art Deco styled Epsom Stand, with the best view where you can really soak in the atmosphere of the racing action. Please note that although this is a covered area, warmer attire is recommended. There is no wet weather contingency for this venue. Your package includes:• A sumptuous Christmas-style buffet• Stoneleigh beverage package • Spot prizes and a visit from Santa• TAB facilities • Complimentary Race Book

OUTDOOR


PACKAGE $115 PP


22ND DECEMBER NOW SOLD OUT18TH NOVEMBER NOW SOLD OUT

MARQUEE PRIVATE FUNCTION SPACE | 100 - 250 PEOPLE

If you are after something a little different this festive season, why not enjoy a private event in our beautifully decorated marquee complete with silk lining roof and carpeted floor all wrapped up with a Christmas bow. This venue is located in close proximity to the track with an enclosed viewing area to watch the races from. Your package includes: • A drink on arrival• A sumptuous Christmas-style buffet• A premium beverage package• Spot prizes and a visit from Santa• TAB facilities • Complimentary Race Book

OUTDOOR


PRICINGBUFFET ONLY $110PP BEVERAGE PACKAGE $158PP (MINIMUM OF 100PAX)


25TH NOVEMBER | 2ND, 9TH, 16TH & 22ND DECEMBER NOW SOLD OUT

GENERAL INFORMATIONBAR SERVICE

TAXI RANK

Beverage packages start at 5.30pm and finish five minutes before the start of the last race. Timing of the last race is confirmed Tuesday of the week of the event and can vary from 10-11pm Service of alcohol: (does not apply for non-alcoholic beverages) It is our responsibility to make sure all guests enjoy themselves. Your wellbeing and safety are our top priorities so please don’t be offended if we slow down the service or stop serving you alcohol. - We will slow down the service of alcohol to you if we think it is necessary to prevent intoxication.

- People who appear intoxicated will not be served alcohol and will not be permitted to remain on the premises.

- We will ensure that food is a substantial part of the event and that non-alcoholic and low- alcohol drink options are available for you.

- We will ensure that free drinking water is readily available at all times.

- At 9pm the bar will only serve two alcohol drinks per person and will no longer issue bottles of wine.

- NZ drivers licence, Passport or NZ 18+ card are the only form of identification accepted. No ID, no alcoholic beverages. We do not sell or supply alcohol to anyone under the age of 18.

- Intoxicated guests arriving at Alexandra Park will be turned away.

- Wristbands must be worn at all times- no wristband no service. Alexandra Park is committed to being a responsible host and to complying with the sale and supply of alcohol act. With our responsible service of alcohol policy, we look forward to providing you with an enjoyable and secure environment.

Auckland Co-op Taxis is our taxi company of choice with a rank outside the function centre for your convenience.

A free phone is located at the main foyer reception desk which will also automatically connect you with Auckland Co-op Taxis.

Auckland Co-op Taxis: 300-3000Corporate cabs: 09 377 0773Dial a driver: 0800 70 70 60

MARQUEE PRIVATE FUNCTION SPACE | 100 - 250 PEOPLE

25TH NOVEMBER | 2ND, 9TH, 16TH & 22ND DECEMBER NOW SOLD OUT

AFTER PARTY

TICKETS

PARKING & ACCESS

ATM FACILITIESAn ATM is located in the main foyer of the Function Centre adjacent to the main escalator.There are also cash out facilities in the following locations: - Top of the Park (reception) - Tasman Room (tote) - Hobson Room (tote) - Rutherford Room (tote) - Outdoor caravan - The Alex Bar & Eatery (bar side) - Lyell Creek (tote)

The after party will commence immediately after the last race in the Alex Bar and Eatery.The band will finish at approximately 1am.

Tickets will be sent out prior to the event date to the organiser’s address of choice.If you do not receive tickets the week of the event please contact 09 631 1165.Tickets are essential – no ticket no entry.

Access to Alexandra Park is through Gate D on Green Lane West.

- Parking passes are not required

- Parking is complimentary

- Parking stewards will help direct traffic to available parking spaces. If Carpark D is full, our parking stewards will direct traffic to our back carpark on Campbell Crescent. Complimentary Taxi Vans will be transferring guests to the function centre and back after the last race.

- Disabled parking is through Gate B in front of the main Function Centre. Alert parking attendant and display pass on vehicle dashboard.

- Cars may be left at Alexandra Park overnight and we have security at all times. However leaving vehicles is at the owners’ risk.

SECURITY

DRESS CODE

To Make a Booking or Enquiry Call Gabby on 09 631 1165 or email [email protected] Pencil Booking- Clients can pencil in a reservation which is held for 10 days. It is the client’s responsibility to contact Alexandra Park to confirm. - Table requests are taken into consideration, however cannot be guaranteed. All bookings are first in first served. A waiting list is created to help manage requests. Booking Confirmation- Once confirmed a booking letter will be emailed outlining the chosen package, date, inclusions as well as payment instructions. A 50% deposit is required 7 days from receiving the booking letter.- Failure to pay a deposit may result in your booking being cancelled. The venue is not required to send out reminders for payment. Deposit/ Final Payment- The deposit is based on the number of guests you have booked for. The balance for final payment is due one month prior to the event date along with final numbers.No refunds apply to number changes after final payment date unless we are able to sell your returned tickets. Guest Booking Numbers- We appreciate clients alerting us early to any drastic changes in numbers so we can make arrangements to cater for your booking or allow us to sell the non-required space. There is NO refund for bad weather. We race in all conditions- rain, hail or shine.

Security will be checking age on arrival if you look under the age of 25 years. Security has the right to refuse entry to Alexandra Park and to search your bags for prohibited items. Alexandra Park is committed to being a responsible host and we look forward to providing you with an enjoyable and secure environment

BOOKING PROCESS

It is encouraged that clients dress up in smart dress for events at Alexandra Park.Entry may be refused for guests inappropriately dressed for the event.Dress jeans are appropriate. Shorts, casual sneakers, baseball caps, beanies etc. are not appropriate race attire.

AFTER PARTY

TICKETS

PARKING & ACCESS

ATM FACILITIES

WE UTILIZE THE “INTOXICATION ASSESSMENT TOOL” PROVIDED TO US BY HOSPITALITY NZ, HEALTH PROMOTION AGENCY AND NZ POLICE TO GAUGE OUR GUESTS LEVEL OF INTOXICATION

AND THE RECOMMENDED ACTION TO TAKE.

THIS IS OUR COMMITMENT TO YOU:

BE RESPONSIBLE. GET HOME SAFELY.

TAXI SERVICES: Auckland Co-Op Taxis - 09 300 3000

DIAL-A-DRIVER SERVICES: Prestige - 0800 243 823 | Corporate - 0800 707 060

IT IS OUR RESPONSIBILITY TO MAKE SURE ALL OF YOUR GUESTS ENJOY THEMSELVES UNDER THE SALE AND

SUPPLY OF ALCOHOL ACT 2012.

Please help us in letting your guests know the operating environment that we have to observe legally. Please do not be o�ended if we slow down the service or stop serving you alcohol.

1 SOBERMONITOR

2 INFLUENCEDINTERVENE

3 INTOXICATEDDENY AND REMOVE

Intoxication Prevention Tool

CUSTOMER BEHAVIOUR


COMMUNICATE WITH TEAM AND MANAGER

Inform your manager and team of issues so they can support an intervention

House policy will determine who should remove the customer from the premises

REMOVE CUSTOMER FROM PREMISESRemove the audience e�ect

Consider your own personal safety

Enter the incident in the logbook

Consider customer safety – mates or a taxi

Customers are not allowed to remain on the premises except in a place of safety

SERVER'S ROLE

CUSTOMER BEHAVIOUR


COMMUNICATE WITH TEAMInform your manager and team about what’s going on and anyone to keep an eye on

Maintain communication and regularly follow up on those identified

SLOW OR STOP ALCOHOL SERVICETalk to the customer – intervene early and tactfully

O�er non-alcoholic drinks and food options

Don’t o�er refills – wait till they ask; be busy serving other customers

Serve their next drink with water on the side

If possible, use the customer’s friends to rein in their drinking

BE ASSERTIVE, NOT AGGRESSIVEMake your requirements clear and allow customers the chance to comply without losing face

Never respond to provocation; stay calm and employ calming strategies

SERVER'S ROLE

1 SOBERMONITOR

CUSTOMER BEHAVIOUR

MONITOR CUSTOMER CONSUMPTIONAll sta� have a role in monitoring the e�ect of alcohol on patrons

Talk with the customer – this will build rapport and give insight into their condition

Use unobtrusive monitoring techniques such as glass collection

ESTABLISH CLEAR AND CONSISTENT STANDARDS

Management and sta� are responsible for setting the tone of the premises

Create a sociable, friendly atmosphere where intoxication will be out of place and unacceptable

IDENTIFY CUSTOMER INTENTIONSRecognise that a minority of customers on your premises intend becoming intoxicated

Identify and actively manage those who appear to be high risk

Be aware that high-risk people include those celebrating, ordering in quick succession, and ordering shots

OFFER LOW-ALCOHOL AND NON-ALCOHOLIC DRINKS AND FOOD OPTIONS

Provide a range of alternatives to alcohol

Actively promote and encourage other products as part of the broader customer experience

SERVER'S ROLE

AL553 | Mar 2014

Alexandra Park is committed to being a responsible host and to complying with the sale and supply of alcohol act. With our responsible service of alcohol policy, We look forward to providing you with an enjoyable and secure environment.

Service of only 2 drinks per person from 9pm

Drinks should not be removed from the rooms

No alcohol can be brought onto the property

All bars (excluding The Alex) close at the commencement of the last race

Only single spirits (15ml) will be poured for all beverage packages

OUR INTERNAL RULES SUPPLEMENTARY TO THIS ARE AS FOLLOWS:

We will slow down the service of alcohol to you if we think it is necessary to prevent intoxication.

People who appear intoxicated will not be permitted to enter or remain on the premises,and will be served no alcohol.

We will ensure that food is a substantial part of the event and that non-alcoholic and low-alcohol drink options

are available for you.

We will ensure that free drinking water is readily available at all times.

We do not sell or supply alcohol to anyone under the age of 18; therefore we will be asking anyone 25 years

or younger to produce ID.

1 SOBERMONITOR



Intoxication Prevention Tool

CUSTOMER BEHAVIOUR


COMMUNICATE WITH TEAM AND MANAGER

Inform your manager and team of issues so they can support an intervention

House policy will determine who should remove the customer from the premises

REMOVE CUSTOMER FROM PREMISESRemove the audience e�ect

Consider your own personal safety

Enter the incident in the logbook

Consider customer safety – mates or a taxi

Customers are not allowed to remain on the premises except in a place of safety

SERVER'S ROLE

CUSTOMER BEHAVIOUR


COMMUNICATE WITH TEAMInform your manager and team about what’s going on and anyone to keep an eye on

Maintain communication and regularly follow up on those identified

SLOW OR STOP ALCOHOL SERVICETalk to the customer – intervene early and tactfully

O�er non-alcoholic drinks and food options

Don’t o�er refills – wait till they ask; be busy serving other customers

Serve their next drink with water on the side

If possible, use the customer’s friends to rein in their drinking

BE ASSERTIVE, NOT AGGRESSIVEMake your requirements clear and allow customers the chance to comply without losing face

Never respond to provocation; stay calm and employ calming strategies

SERVER'S ROLE

1 SOBERMONITOR

CUSTOMER BEHAVIOUR

MONITOR CUSTOMER CONSUMPTIONAll sta� have a role in monitoring the e�ect of alcohol on patrons

Talk with the customer – this will build rapport and give insight into their condition

Use unobtrusive monitoring techniques such as glass collection

ESTABLISH CLEAR AND CONSISTENT STANDARDS

Management and sta� are responsible for setting the tone of the premises

Create a sociable, friendly atmosphere where intoxication will be out of place and unacceptable

IDENTIFY CUSTOMER INTENTIONSRecognise that a minority of customers on your premises intend becoming intoxicated

Identify and actively manage those who appear to be high risk

Be aware that high-risk people include those celebrating, ordering in quick succession, and ordering shots

OFFER LOW-ALCOHOL AND NON-ALCOHOLIC DRINKS AND FOOD OPTIONS

Provide a range of alternatives to alcohol

Actively promote and encourage other products as part of the broader customer experience

SERVER'S ROLE

AL553 | Mar 2014

ALEXANDRA PARK PACKAGES€¦ · Treat your clients, workmates, friends or family to an evening...

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