Alex de Jong San Francisco, CA 94121 — dejong.alex4@gmail.com — (202) 308-8173

www.linkedin.com/in/alexdejong2

 

Project Manager

Award-winning Project Manager with twelve years of experience managing marketing, communications, creative, and business development projects from grassroots to multimillion-dollar industries. Ability to collaborate and work successfully with cross-functional teams and rapidly respond to change in a fast-paced environment. Aptitude for quickly grasping new technical concepts and content management interfaces. A proven team player and builder. Capabilities: • Customer Relationship Management • Agile/Scrum • Strategic Planning • Marketing Resource Management • Digital Asset Management • Enterprise Business Applications • IT Infrastructure • Website Development • Technical and Copy Writing • Database Management Riverbed Technology, San Francisco, CA, 2014 – Current Manage the production and delivery for all domestic and international Marketing Communications deliverables, overseeing a 10-member team. • Executes an average of 35 deliverables per week made up of websites, graphics/logos,

multimedia, email blasts, PPTs, case studies, signage, and collateral. Recognized as a Riverbed Rock Star for customer-centric approach and for exceeding expectations with managing multiple projects simultaneously while maintaining positive morale and focus with team. Essential in ensuring team meets deadlines, schedules, and reviews, all within budget. Acts as backup copyeditor and Spanish translator when team bandwidth is low.

• Launched content management system to transform previously archaic CMS into a dynamic project tracking system, improving communication flow and adding an effective KPI tool for management. Increased productivity of team by 20%.

• Maintains 12 vendor relationships for multiple Riverbed departments to ensure successful

completion of program deliverables on time and within budget. Facilitates vendor onboarding, project alignment, SOWs, and invoicing.

Northrop Grumman Corporation, Herndon, VA, 2009 – 2014 Served as Technical Writer, Editor, and Volume Manager while also providing IT solutions.

• Two-time awardee for “Excellence and Affordability” from sector president. Innovated and

implemented algorithmic market analysis tool to generate tailor-made five year scenarios to support new business ventures; briefed to the sector president and senior leadership.

• Constructed and managed user-friendly databases with metadata to optimize search

functions and discover unseen value-added relationships by drawing linkages between data silos; developed and maintained metrics, KPI’s and reports to be used by executive management; saved time and money to locate up-to-date and accurate data.

• Led technical volume for Turkey Spain Base Maintenance Contract ($2B); managed subject

matter experts, technical writers, and graphic artists to deliver 75 page document on time.

Alex de Jong San Francisco, CA 94121 — dejong.alex4@gmail.com — (202) 308-8173

www.linkedin.com/in/alexdejong2

 

International Resources Group, Washington, DC, 2007 – 2009 Provided Project and Knowledge Management leadership for USAID initiatives in Andean-Amazon and Middle East regions. • Launched and managed USAID Andean-Amazon Conservation Initiative (ICAA) website

(www.amazonia-andina.org); built site from ground up using Drupal; managed site development, budget, design, vendors, and four employees.

• Built and facilitated pre-deployment/field-based training material for Iraq and Afghanistan Provincial Reconstruction Teams on USAID sponsored High Threat Environment Learning Portal.

• Collaborated to implement new Distance Training Trainer Program (DTTP) for ICAA website

for professors and students. World Cares Center, New York, NY, 2005 – 2006 Led all outreach and partnership initiatives for two disaster-preparedness and response centers. • Directed all outreach information and partnership development for 2 disaster relief community

centers; actively responded to people displaced by Hurricane Katrina by directing them to locations to acquire resources, contacts, and practitioners.

Cross-Cultural Solutions, New Rochelle, NY, 2004 – 2005 Led program volunteer enrollment and managed outreach for Latin America region. • Increased enrollment for Guatemala and Costa Rica sties by 60%. • Authored new outreach material used by Program Enrollment for 11 countries. • Led on-site checkup in Guatemala City, Guatemala to document volunteer satisfaction,

partner relationships, and overall program effectiveness.

Education

Georgetown University, Washington, DC MA Communication, Culture, and Technology, June 2009

! Recognized for research and edits in Negotiation and the Global Information Economy by Dr. J.P. Singh (Cambridge University Press, 2009)

Wheaton College, Norton, MA BA Political Science and Hispanic Studies, June 2003

Experience and Skills

Computer: MS Office, SharePoint, Drupal, Workbench, HTML, Google Analytics, Robohead International Work Experience: Turkey, Spain, Guatemala, Costa Rica, Peru, Ecuador, and Colombia. Certificates: Scrum Master, CELTA Languages: Spanish