Alex bruecken Powerpoint
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Transcript of Alex bruecken Powerpoint
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Alex Bruecken
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Jack of All TradesVideo ProductionMarketingNetwork AdministrationExchange AdministrationGraphic DesignWeb Page DesignSpreadsheets & DatabasesManagementSales Financials Microsoft Office
Phone Support Service Desk Hardware Support Knowledgebases Photography 3-D Modeling/CGI
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About Me: Western Illinois University
Major: Marketing & Business
Est. Graduation 2017Lived in Quad Cities since 1989
Reside in Davenport with Missy and my puppy Winston
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Professional Background• Associate’s Degree in Liberal Arts
• Scott Community College 2012• Help Desk Support
• McGladrey• Hardware Support
• Bettendorf School District• Retail/Sales
• Best Buy & Gamestop
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John Deere Accomplishments
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Exchange/AD Administration Program
Communications needed restructuring through Public Distribution Lists. Created 328
Distribution Lists based on Team
All of them Rolled up into one Group.
Simple, consistent, efficient
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Exchange/AD Administration
596 Unique users Leveraged groups as SharePoint security Nested & thoroughly audited
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SharePoint Security UpdateBefore
Each individual had unique permissionsComplex ‘web’ of settings
8+ Requests per day
After
Implemented aforementioned AD GroupsSaves time & reduces overhead
< 3 Requests per day
Improved site model
Autonomous & Efficient
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John Deere Video Created Channel for
Program Consolidated Storage
for Videos Secured to Deere
employees Created Thumbnail
Images Used Yammer to
troubleshoot issues
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John Deere Sales Center Demonstration
Created to demonstrate software in development Proof of concept Recorded partially in a test
environment 70% made up of Photoshop
mockups Seamlessly integrated ‘fake’
and ‘real’ footage
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John Deere Sales Center Demonstration 13 Minute Video
Utilized skills in: Adobe Photoshop Adobe Premiere Adobe After
Effects VLC
Recorded audio in 1 week
Scrutinized and edited for continuity & accuracy
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Communications
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Multimedia
• Charged with developing Brand-compliant media
• Assisted with finding on-brand images for: Training Newsletters Program Communications
• Customized images for Program Publications
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Multimedia
• Charged with developing Brand-compliant media
• Assisted with finding on-brand images for: Training Newsletters Program Communications
• Customized images for Program Publications
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Networking / Team Building
• Participated in John Deere Part Time Student Program
• Networked with students & interns
• Participated in panel with John Deere Leadership
• Collaborated with teams from Australia, India, and Germany
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Wellness Events – Book Club
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Wellness Events - Kickball
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Four Months
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McGladrey Over 6000 users. Phone, Live-Chat, and online-ticket support
Software installations, hardware purchases, license management, information security, as well as hardware, software, and network troubleshooting.
Extensive experience managing Windows 7, Active Directory, Microsoft Exchange, Microsoft Office, Cisco VPN, Quickbooks, and Tax Workbooks- as well as other proprietary tax/assurance software.
Responsible for maintaining, updating, and sourcing a collaborative knowledge base. Ensuring ease of understanding among users of all technical prowess.
Exceeded expectations, consistently placing in the top three analysts for daily, weekly, and monthly reports.
Report standings were based on tickets pulled, resolved, number of calls taken, and Customer Satisfaction rating, in which I received a consistent 100% every month..
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Gamestop
Marketing Management Subject Matter Expert Local Business Collaboration
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Best Buy
Sold laptops, tablets, iDevices, and desktop
Returned in 2014 as a Digital Cameras, Video Games and Car Electronics expert Extensive experience with
Canon, Sony, and Nikon DSLRs Marketing
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Eyes on the Horizon
• Finish BA in Marketing at Western• Interests:
• User Experience• Marketing Communications • Tactical & Product Marketing• Web Design
Driven individual with skills in IT, sales, product promotion, team collaboration, web page and graphic design. Seeking marketing opportunity while leveraging a strong IT background in a fast-paced, results driven professional environment where educated decisions can generate profits and growth.