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    Performance Workshop

    Alcatel-Lucent

    Chicago July 18, 2007

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    Agenda

    1. Introductions (All)

    2. RAMSES (Benjamin Williams)

    3. Systems Engineering: Performance Analysis (Paul Boudreaux)

    4. Voice Quality (Falguni Sarkar)

    5. Q & A (All)

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    RAMSES

    Alcatel-Lucent

    July 16, 2007

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    Agenda

    1. KPI Team Members/Roles

    2. Typical RAMSES KPI Reporting

    3. RAMSES Tool Overview

    4. Specific examples from RAMSES KPI Reports

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    1KPI Team Members / Roles

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    KPI Team Members/Roles

    KPI Team

    - Ben Williams Team Leader, Central Region Prime, XML

    Prime

    - Imron Hussaini Northeast Region Prime, GSM/GeoProbeco-Prime

    - Vrushali Nidgundi South Region Prime, GSM/GeoProbe

    co-Prime

    - Anand Sane UMA Prime

    - Francis B. Smith West Region Prime

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    2Typical RAMSES KPI Reporting

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    Typical RAMSES KPI Reporting

    Weekly reports GSM Weekly Report (reviewed 2nd and 4th Tuesdays of each month via

    teleconference)

    Covers all (~50) TMO Atriums providing GSM service (i.e. GMSCs, DMSCs: GSM-only +

    Phase 2 UMA)

    Summarizes TCBH (Time Consistent Busy Hour) for M-F of previous week

    MS Word format and includes:

    Dashboard Summary, Active Subscribers, Traffic/Events per Subscriber

    Traffic Profile, BHCA, CPU Utilization

    GOS for Calls, SMS, CAMEL, Paging & Auth., Loc. Update, and HandOver

    Trunk Group Report, Call Blocking Report, SS7 Utilization Report (STP andBSC)

    Separate Weekly Trend Report for the above GOS Trends

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    Typical RAMSES KPI Reporting (cont.)

    Weekly Reports (cont.)

    UMA Weekly Report (reviewed each Monday via teleconference)

    Covers all (12) TMO Atriums providing UMA service (i.e. Phase 1 UMA + Phase 2 UMA DMSCs)

    Summarizes TCBH (Time Consistent Busy Hour) for Su-Sa of previous week

    MS Word format and includes:

    Active Subscribers, Traffic/Events per Subscriber

    Traffic Profile, BHCA, CPU Utilization

    GOS for Calls, SMS, CAMEL, Paging & Auth., Loc. Update, and HandOver

    Trunk Group Report, Call Blocking Report, SS7 Utilization Report (STP and BSC)

    UMA Discovery & Registration, UMA Paging, LDAP Queries

    KPIs for other UMA Nodes (SGW, GGW, GMLC, SMLC, etc.)

    Daily Reports (as needed)

    FOAs, Switch launches, UMA service launch, etc.

    Typically MS Word format, though sometimes MS Excel

    Typically single switch per report

    Typically shows all (15-minute) samples for the day in line graph form for each GOS indicator

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    3 RAMSES Tool Overview

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    RAMSES Tool Overview

    RAMSES is an ALU internal tool which is composed of three main parts:

    - RAMSES Data Collector Cycles through all supported switches, FTPing all

    .tar files in the kpi directory which are not already on the RAMSES server

    - RAMSES database A flat-file database containing the post-processedcontents from the .tar files collected from each switch since collection

    started for that switch (back to late 2005 for some switches)

    - RAMSES Report Generator GUI

    - Enables customized (.rtf, .xls, or .html) reports for one or more switches (selected

    at run time through the RAMSES GUI)

    - Reports are defined in XML and are structured as combinations of individual charts

    (histograms, tables, line graphs, etc.) based on KPI definitions- KPIs are defined in XML and are based on the Atrium performance counters

    - Ad-hoc charts can be generated from individual KPIs or counters as needed

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    4Specific examples from RAMSES KPI Reports

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    Specific examples from RAMSES KPI Reports

    Example #1:

    Histogram chart Active Subscribers (all GSM DMSCs)

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    Specific examples from RAMSES KPI Reports (cont.)

    Example #2:

    Table chart Grade of Service UMA Paging (for all UMA switches)

    Ne UNC Paging Attempts UMA Paging SuccessRate

    TCBH

    ATMSS996_UNC 84.7 evt/h 93.9 % [21-22]

    CHMSS966_UNC 78.6 evt/h 94.9 % [17-18]

    CSMSS949_UNC 162 evt/h 85.0 % [12-13]

    DAMSS987 64.9 evt/h 94.7 % [17-18]

    DEMSS931 59.6 evt/h 97.8 % [17-18]

    DNMSS935 41.4 evt/h 95.9 % [17-18]

    .

    .

    .

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    Specific examples from RAMSES KPI Reports (cont.)

    Example #3:

    Line chart Loc. Update Attempts vs. Failure Rate for 12-Jul-2007 at newly

    launched CLMSS981

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    Performance AnalysisAnalysis Of Radio Issues On BSCs Re-Homed To Atrium

    MSC

    Xavier Ligeret ([email protected])

    T-mobile Systems Engineering

    North America RSC

    July 10, 2007

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    Description Of The Issues

    Known SRs And Symptoms

    Known SRs and DCR/RDS:

    - SDCCH drop counter, T3260 Timer

    - TCH poor performance (SR 200610002564)

    - Increase SDCCH drop after BSC rehome (SR 200704003534)

    - Increase paging failure after BSC rehome (SR 200704003538)

    - TCH spikes on NEBSC01 and NEBSC97 (SR 200702014483)

    - Ciphering timer configurable from the WEM (DCR 173/RDS 6917)

    Impacted networks = All networks with BSCs re-homed to Atrium MSC

    Symptoms:

    - Reported increase of call drops, paging failures

    - Statistics suggest poor performance (on BSC counters) on re-homed BSCs comparedwith statistics on BSCs connected to legacy MSCs; though the call drops statisticsdont exceed 3%

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    Presentation Of The Issues

    Observations Made By TMO (Dinko Dinkov and Frankie Chen)

    Issues seem to appear mostly at the borders of areas covered by the re-homedBSCs, with higher probability of RF issues (lower signal strength)

    Atrium MSC triggers more requests towards the MS compared with legacy MSCs(more Location Updates and more ciphering), thus:

    More signaling on the Radio

    The probability where the network tries to contact the MS, while it is in apoor radio coverage, is higher with Atrium, and eventually the risk of calldrop increases

    MSC implementation differences found between legacy MSCs and Atrium MSC:

    Different handling of DTAP signaling messages during Assignment Procedure

    Higher Ciphering frequency (Atrium)

    Higher TMSI-reallocation frequency

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    Analysis

    We first checked that the Atrium MSC was 3GPP compliant, regarding:

    The frequencies of the Ciphering and TMSI reallocation procedures, though Atriumfollows the standards in a very strict way

    The call flow and the global design to handle scenarios, though bugs may still exist

    Re-homing BSCs creates islands of small Location Areas managed by the Atrium MSC,surrounded by legacy MSCs, and increases Signaling messages

    The system seen as a whole (from the MSC to the MS) evolves in some extreme situations:

    Limit of the radio coverage

    With the MS probably often in unstable states (in search for radio signal, )

    With message race situations

    Where 3GPP can be interpreted in different ways

    This is NOT:

    A load or dimensioning issue

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    Analysis

    Summary

    +Existing RF issues More signaling onthe Radio Reported moreconnection failures

    (according to counters)

    A different MSC

    implementation

    +Existing RF issues Poor statistics on theNetwork Access

    More Signaling on the Radio increases the probability that the Network tries to reach the

    MS, while it is in a zone of bad radio coverage, and increases the chances to drop the MS

    Some implementation differences in the MSC have direct impacts on the BSC counters

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    Conclusion

    The degradation of the statistics on re-homed BSCs:

    Can only be mitigated, but not totally fixed

    Shows that there are radio issues, that were partly masked whileusing the legacy MSCs because of the way the BSCs pegged theircounters

    ALU will: Help TMO to fine tune the parameters to improve the statistics

    Fix the bugs found, if any

    Address any change request in the MSC implementation only as anultimate solution

    There are clearly radio issues that need further investigations as well

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    Backup

    Detailed Analysis

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    Analysis Of The TCH Issue

    Example Of MSC Implementation Impacting BSC Counters (1/2): Ericssons MSC

    Implementation (3GPP compliant):

    During the Assignment Procedure:

    - The MSC suspends the transmission of any CC or MMsignaling messages

    - Received messages are queued or discarded (we dontknow exactly yet)

    At the end, if the Assignment Procedure is successful:

    - The TCH setup is supposedly counted as successful by

    the BSC- If the Disconnect is processed by the MSC after theAssignment Procedure, it would supposedly be countedas a normal Disconnect

    Main Benefit: Better statistics on the BSC if theAssignment Procedure is successful

    Main Drawback(s):

    - If the MSC processes the Disconnect: waste ofRadio resources (TCH immediately released aftersetup)

    - If the MSC has dropped the Disconnect: it wouldbe a 3GPP violation

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    Analysis Of The TCH Issue

    Example Of MSC Implementation Impacting BSC Counters (2/2): Atrium MSC

    Implementation (3GPP compliant):

    - During the Assignment Procedure, the MSC responds toany signaling messages from the MS.

    - The MSC lets the BSC suspend the transmission of thosemessages (otherwise the BSC would violate 3GPP)

    At the end, the scenario leads to a Call Disconnectionbefore the completion of the Assignment Procedure

    Main Drawback: TCH setup is not completed, the BSCsupposedly counts it as a failure

    Main Benefit: Radio resource saved, since no TCH setup

    Conclusion:

    At the end, both Ericsson and Atrium implementationslead ultimately to the Disconnection of the Call, butwith different impacts on the BSC counters

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    T-Mobile/ALU Members

    Recommendations to fine tune the parameters to adjust to the BSCs and theTMO traffic and support

    A dedicated team is working on all these issues since 5/21/07 with a weekly orbi-weekly meeting:

    On TMOs side:

    TMO coordinator: Pradeep Singh Tier2 RAN Ericsson: Dinko Dinkov

    Tier2 Atrium: Michele Kinsey

    On ALUs side:

    RSC POC: David McNemar and Sean Simmons

    RSC System Engineering: Xavier Ligeret

    War Room POC: Jim Morris

    Other participants:

    TMO: R. K. Kumar, Munar Le Roy, Homer Filart,

    ALU: Brett Schwarz, Robbie Espiritu,

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    Atrium Voice Quality VerificationT-Mobile USA

    Norfolk/DC Field Test

    Voice and Data Quality/Wireless Performance and RF Core Support

    Ping Yu, Wonho Yang, Ahmed Tarraf

    July 13, 2007

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    Contents

    Voice Quality Test ScenariosVoice Quality Test Setup

    Voice Quality Test Results

    Executive SummaryNext Steps

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    Purpose

    The Voice and Data Quality and Performance teamperformed Voice Quality field verification for the

    GSM/Atrium system in the T-Mobile market from

    June 11th to June 14th 2007.

    Field verification included:

    Voice quality for GSM Mobile-to-Land, Land-to-

    Mobile and Mobile-to-Mobile calls

    Echo Test for Mobile-to-Land calls

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    Voice Quality Test Scenarios

    Stationary Tests

    Voice Quality Test:

    Land-to-Mobile

    Mobile-to-Land

    Mobile-to-Mobile

    Echo Test (ESM1 card)

    Mobile-to-Land

    Drive Tests

    Voice Quality Test:

    Land-to-Mobile

    Mobile-to-Mobile

    Echo Test (ESM1 card)

    Mobile-to-Land

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    ROMAPlayer

    Voice Quality Measurement Setup

    Mobile

    BSC

    Atrium

    MGW

    BTS

    Mobile-Mobile Land-Mobile

    Mobile

    BSC

    MGW

    BTS

    Signaling link

    Speech Path

    Analog

    Phone

    Atrium

    PSTN

    Switch

    Mobile

    BSC

    MGW

    BTS

    RF

    Tool Kit

    Signaling link

    Speech Path

    Player ROMA

    Mobile

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    Voice Quality Measurement Tool

    Voice Quality was measured using Alcatel-Lucent Real Time

    Objective MOS Analyzer (ROMA)

    ROMA (Real Time Objective MOS Analyzer)

    real-time intrusive tool developed by ALU

    based on ITU-T PESQ and on ALU expertise on objective voice quality

    evaluation since 1993

    is highly correlated with Subjective MOS (~0.93)

    runs on a laptop and interfaces with the Mobile via regular sound card and

    the 2.5mm audio jack at the mobile

    performs automatic detection / segmentation of talk spurts

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    MOS = Mean Opinion Score

    ITU-T P.800

    Rating Speech Quality Listening Effort

    5 Excellent Complete Relaxation possible4 Good Attention necessary, little effort

    3 Fair Moderate effort required

    2 Poor Considerable effort required

    1 Bad No meaning understood

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    Voice Quality Test Setup

    Stationary Tests

    Originating mobile, terminating mobile and Land line phone were at

    the same location (Switch room location in Norfolk, Virginia)- good

    RF location

    BSC 26 was used, ESM1 card used

    Land-to-Mobile:

    Speech injected at Land line (using audio interface box)

    Speech recorded at Nokia 6010 mobile (using audio interface box)

    Mobile-to-Land

    Speech injected at Motorola V330

    Speech recorded at land line phone

    Mobile-to-Mobile:

    Speech injected at Motorola phone

    Speech recorded at Nokia phone

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    Voice Quality Test Setup (cont.)

    Drive Tests

    Originating mobile was at van

    Drive routes included I464 and 64, experienced both intra BSC and

    inter BSC handover (BSCs 23, 26, 28)

    ESM1 card used

    Land-to-Mobile:

    Speech injected at Land line (using audio interface box)

    Speech recorded at Nokia 6010 mobile (using audio interface box)

    Mobile-to-Land

    Live talk test using MotorolaV330 phone and subjective echo at the same

    mobile was carefully tested.

    ROMA (Realtime Objective MOS Analyzer), developed by VDQPAG, is

    used as the EMOS/VQ measurement tool

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    Voice Quality Test Results: MOS

    Stationary TestsLand-to-Mobile: Call 1 (duration 6+ minutes) - 49 MOS samples

    VQ is good

    Constant background noise impairment of about 0.2 MOS attributable tomobile audio interface and landline devices.

    Background noise impact was a constant during the testing

    Statistics MOS

    Mean 3.47

    Median 3.46Max 3.64

    Min 2.82

    Standard Dev 0.14

    BackgroundNoise Sample

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    Executive Summary

    ALU Voice and Data Quality and Performance team performed a Voice

    Quality evaluation on the Atrium Call Server in NorfolkAtrium Voice Quality was determined good as measured by EMOS

    Expected MOS for Good Results based on typical good voice quality score of wirelessnetwork regardless of the technology

    Stationary Atrium

    Testing

    Expected MOS for

    Good Results

    Measured MOS

    (Mean)

    Land to Mobile 3.4 3.46

    Mobile to Mobile 3.1 3.25

    Mobile to Land 3.4 3.54

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    Executive Summary

    Observed VQ degradations:

    Constant background noise impairment of about 0.2 MOS attributable to

    mobile audio interface and landline devices.

    Infrequent BER audio degradation which is consistent with RF impairments

    A sample drive test provided Land to Mobile MOS of 3.21

    Next Steps

    Run VQ/MOS tests on ESM1 and ESM4 cards in T-M Lab environment.

    Run Echo tests on ESM1 and ESM4 cards in T-M Lab environment.

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    Performance WorkshopQ&A

    Alcatel-Lucent

    July 16, 2007

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    www.alcatel-lucent.com