Alcatel lucent eterprise solution bakrie brother

Alcatel-Lucent

Enterprise IP Communication Solutions

All Rights Reserved © Alcatel-Lucent 2007, #####

Agenda

1. Introduction : Alcatel-Lucent OmniPCX Enterprise

2. Type of handset

3. OmniPCX Enterprise Features

4. OmniPCX Enterprise Application

5. Proposed Solution

Introduction

Alcatel-Lucent OmniPCX Enterprise


Architecture

Com Server

Media Gateway

PSTN

Media Gateway

PublicNetwork

NetworkInfrastructure

Back-upCom

Server

IP phone

Analog Phone

FAX

SIPPhone

Digital Phone

3rd partyPABX

Management Console

ApplicationServer

IP SoftphoneDECT

AP


Alcatel-lucent OmniPCX Enterprise

Hardening Linux Operating system Scalable from 10 up to 100,000 user High Reliability High Availability option SIP & H.323 Support Intelligent networking for Multi-site configuration feature-rich and practical communication

services : More than 500 features are available


Hardware platforms Chassis Based HW :

optimized in cost for over 250 lines,

rich range of features,

ideal for centralized large configuration

legacy cabling.

Powered by 48 Vdc Rectifier

19” Rack-mount ( 12 RU )

IP Appliance Servers

Communication Server in Industrial Appliance Servers

TerminalTerminalss

IP Phone

IP Softphone

Digital

WiFi PhoneDECT

SIP/H323

Analog

Fax

ExtensionType


Topology


Reliability

A platform designed to support mission critical applications

LAN

High resiliency• 99.999% uptime• Data base mirroring, permanent

update • Switch over between

communication engines w/o communication cut off

• Easy to remotely download a new SW release or prepare a modification without interrupting communications

Spatial mirroring over the LAN


IP WAN

HQ ISDNPSTN Branch

Small Branch

Very Small Branch

H323 terminal/SIP Terminal

Media Gateway

IP Reflexes

Intelligent Networking

IP Telephony

Fiber

– according to customer requirements– Sensitive to ROI issues– Moving to IP at your own pace– Migration ready


PSTNISDN IP LAN/WAN

network

Remote shelve

Media gateway

Media gateway

TDMnetwork

Hybrid architecturepocket of convergence

One platform for a variety of profiles

Customer profiles Profiling according to customer requirements

Protect Investment

Moving to IP at your own pace

Migration ready

PSTNISDN

Remote shelf

TDMnetwork

Traditional voice architecture

IP LAN/WAN network

PSTNISDN

Appliance server

Media gateways

IP centric architecture

Edge Switch

Access Switch

Traditional Telephony Hybrid Environment Pure IP Telephony


LegacyLegacyPABX PABX

Q-SIG

DPNSSAnalog Tie lines E&M

OmniPCX Enterprise : Interoperability with Legacy PBX

Interoperability with non OmniPCX Enterprise PABX

IP : SIP, H323

Digital : QSIG, DPNSS

Analog : E&M, FXS/FXO

H323OmniPCXEnterprise

Media Gateway

SIP

FXO/FXS

Handset Option


1x20 character display 2 directions navigatorDirect access to repertoryHandsFree (on 4018)Mute keyRedial keyDirect access to maibox6 programmable keys2 ethernet ports (4018 only)

3- Smith Kevin

Alcatel OmniDesktop : 4008/4018


Adjustable graphical B&W display (64 x 128 pixels - 70 X 38 mm)

6 soft keys

Alphabetic keyboard

4 directions navigator

HandsFree

Mute key

Redial key

Direct access to maibox

Programmable keys (up to 70)

Headset plug

2 ethernet ports

XML openess

Alcatel OmniDesktop : 4028


• Adjustable graphical 4 levels grey display

• 10 soft keys• Alphabetic keyboard• 4 directions navigator• HandsFree• Mute key• Redial key• Direct access to maibox• Programmable keys (up to 70)• Headset plug• 2 ethernet ports• XML openess



Adjustable graphical colour display 240 x 320 pixels (¼ VGA) 73,5x55,6 mm - 4096 colours

10 soft keys

Alphabetic keyboard

4 directions navigator

HandsFree

Mute key, Redial key

Direct access to maibox

Programmable keys (up to 70)

Headset plug

Bluetooth connectivity

2 ethernet ports

XML openess



Accessories


Alcatel-Lucent OmniTouch 4125 Compact Conferencing Module adds

• high quality, easy-to-use audio conferencing

capabilities to Alcatel-Lucent IP Phone

• Plug and play audio conferencing

• Easy to connect – plugs into headset jack of

Alcatel-Lucent IP Phone

• Easy to use - no configuration required

• Uses existing phone line


Alcatel-Lucent OmniTouch 4135 IP Conference Phone

• SIP connectivity enables connection to the Alcatel-Lucent OmniPCX™

• Enterprise Communication Server

• Support for power over Ethernet (PoE)

• Call recording function on SD memory card enables meetings and file notes to be saved and transferred to acomputer


IP Touch characteristics:

Connected to the LAN Voice compression standards: G711, G723.1, G729a IP Touch power supply- External power supply using an AC/DC power supply- Powered through the Ethernet cabling according to the

802.3af standard Static or dynamic IP addressing- Built-in DHCP client- Integrated (Com Server) or external DHCP server Quality of Service: Integrated Ethernet switch with QoS management

- TOS / diffserv- 802.1 p/q- QoS tickets

Support of XML Services


IP Desktop Softphone

Two emulation skins : complete or mini

IP Touch 4068 emulation : same services including XML applications

Call by name and dialing are performed via PC key board


IP Touch terminal

OmniPCX Enterprise

XML API server(including PRS)

XML IP Touch application

Internet/IntranetInternet/Intranet

Business Application server

XML allows external applications to be integrated into our IP Touch terminalsXML allows external applications to be integrated into our IP Touch terminals


IP Touch Caller Display

IP Touch Doorcam

IP Touch Alarm BroadcastDisplay a fire alarm message with a map of the nearest exits

IPTouch Broadcast Messenger

Windows or Linux Server

Administrationconsole

Web browser

Alcatel OmniVista 4760 directory

Alcatel XML API Framework

My IPTouchXML

IPTouch Service

Web Service

IP TouchMessenger Adjust the heating and light in room


Full integration with OmniPCX Enterprise : Scalable and cost effective

On-site voice mobility ( DECT and Voice over wireless LAN ) Hand-over, roaming High level of voice quality High level of PABX

features AP

DECT Phone DECT Base Station

Fixed Mobile Convergence : Cellular Extension

Dual Mode Phone On-site: Voice over WLAN Off-site: Cellular Extension

VoWLAN PhoneAccess point

Mobility


Attendant solutions : 4059 IP

•The 4059 Attendant Application and IP Desktop Softphone “4068”, which includes:

1. a standard PC running the IP Attendant Application with a Busy Lamp Field (BLF) option

2. an ergonomic telephony keyboard with LEDs, shortcut keys, and USB connection

3. the IP Desktop Softphone emulating an IP Touch 4068 Phone for voice

(BLF option)ABC A Protocol

Voice

4059 application

IP desktop softphone

USB link

4059 USB Keyboard

OmniPCX Enterprise Features


Available Feature


Call by Name

Call by typing name or first name or initials on a set equipped with an alphabetical keypad

Contact information stored on the OmniPCX Enterprise directory or any other LDAP directory


Text Messaging

Users of an Alcatel-Lucent phone equipped with an alphabetical keypad can send and receive

text messages to and from a fellow employee or group of employees (e.g., an urgent callback

request or meeting reminder message sent to all participants).

Note: The maximum length of the messages exchanged over a private network is 128 characters.

This service, integrated in the OmniPCX Enterprise, is not an SMS transmission service.

Sending or receiving SMSs on an Alcatel-Lucent 8 Series phone is possible by integrating, via an

XML interface, an application produced by an Alcatel-Lucent partner.


Voice guide

Voice guides indicate how to use the OmniPCX Enterprise solution services: they guide users step-by-step and facilitate the operation of various functions.


ARS

The ARS (Automatic Route Selection) service determines the cheapest routing for your calls in a multi-carrier environment.

Regardless of the access mode (direct or indirect), type of connection (analog or digital) and the type of telephones used, the ARS service selects the most cost-effective route according to the time periods (day of the week, time of day, etc.) A solution of this type can take full advantage of the low-cost offers of the different telecom carriers.


Manager/Assistant

Offers managers and their assistant(s) advanced services such as call filtering,

discreet listen-in, text messaging, absence management, etc.

Filtering: e.g., filter all the calls; filter all the calls except those in a predefined list; filter outside calls only . If a manager has several assistants, the manager can apply a specific scenario to each one. Discreet listen-in: manager monitor a conversation between his assistant and a caller (on a screened line). In this case, the manager's microphone is deactivated and the assistant is informed by a message displayed on the screen. The manager can take the call at any time.

Text messaging with immediate display: An assistant can send a short text message to a manager whose line is busy. For example, the manager can be informed of a person’s arrival for his or her next meeting. The message is displayed directly on the manager's screen without any intervention by the manager.

Absence notification: With this feature, an assistant has a specific key to indicate his/her presence or absence to the manager(s).

Speed dial number: Even when the "forwarding" mode is activated, the assistant can reach the manager by dialing a speed dial number.

OmniPCX Enterprise Application


Integrated Voice Mail : OmniMessage 4645

• A tool for storing voice and from internal or external callers.

• Integrated into the CPU / Dedicated CPU

• Available for all user

• Possibility to send Voice mail to Email


management platform for single sites or networks

Modular suite of integrated applications

Client-server architecture, remote access

• Configuration

• Directory• Alarms

• Accounting• Performance

OmniVista 4760 Network Management System


Large Contact Center

OmniGenesys Contact Center Solutions

Dynamic contact center Real-time optimization

VxML voice portal leadership First with SIP and multi-modal

RSI with OmniPCX Enterprise Best integration to lower TCO Scalability OXE as SIP gateway

Embedded Call Center

OmniTouch CC Standard Edition

Sklill based routing CC IVR (TTS, ASR)

Midsize Contact Center

OmniTouch CC Premium Edition

Email Alliance with Microsoft

CRM Dynamics R3.0

Contact Center


Innovative user experience

Ad

aptive

to you

r nee

ds

Consistent User Interface

My Instant Communicator: the enterprise real-time communications pillar

One Number Services

Telephony Services

Messaging Services

Teamwork Services

Unified Communication

Proposed Solution

for

Bakrie Brother


Proposed Capacity

Alcatel-Lucent OmniPCX Enterprise

1.Crystal ACT28 Media Gateway ( rack mounted )

2.IBM Appliance Server

3.200 Analog Users

4.95 IP Phone users

5.3 4059 IP Attendant + Softphone + USB Headset

6.2 Greeting Assistant 4068 + 40 key add-on Module

7.32 SIP Network Link

8.Automated Attendant

9.Redundant Rectifier module

10.Cable from PABX to MDF

11.Billing system software

24 Months

Hardware

Warranty

Thank You

Alcatel lucent eterprise solution bakrie brother

Technology

Transcript of Alcatel lucent eterprise solution bakrie brother