ALB Conference, Bucharest, 23 October 2008
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Transcript of ALB Conference, Bucharest, 23 October 2008
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ALB Conference, Bucharest,
23 October 2008
OUTSOURCING SERVICES
A KEY POINT TO THE EXCELLENCE
SAFO Group Spa
Dr. Elpidio Sacchi - Chairman
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SAFO Group Spa
Offer to the European market
References
Our concept of Outsourcing
KEY-POINT to the EXCELLENCE
SAFO Group Romania
Fines Management
Vehicle Registration
Document Management
Price-List Database
SUMMARY
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SAFO GROUP SPA
Since 1981 at the service of Car Leasing companies
150 Specialists in 3 countries:
Italy, Romania, UK and opening soon in Belgium
2 Business lines
ICT Solutions and services
Administrative specialized services
Over 1,000,000 served vehicles
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OFFER ON THE EUROPEAN MARKET
SPECIALIZED VEHICLE SERVICES
Fines management
Vehicle registration
Vehicle document folder management
Purchase order and follow-up and delivery
Fleet Control
Maintenance authority
Insurance claims
Fuel cards
etc
SPECIALIZED DATABASE
Price-list databases
• Vehicles and accessories
• Spare parts
• Time of repairing
ICT SOLUTIONS
Automotive specialized solutions Sw development System management
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REFERENCES
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OUR CONCEPT OF OUTSOURCING
Basis• Our customer, sometimes, could do our job like we do, but we’re focused• High volumes motivate investments, improve the capacity to handle and increase
the power in front of Authorities and third parties• We have no customers….. Only partners
Contents• Requirements and improvement target identification• Best practice detection• Process engineering and sharing• Assumption of the responsibility at 360°
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KEY POINT TO THE EXELLENCE
BEST IN PRACTICE CONCEPT
SOLUTIONS NOT REASONABLE FOR A SINGLE ENTERPRISE, BECOME FEASABLE FOR A GROUP OF ENTERPRISES
PROFESSIONALITY
QUALITY IMPROVEMENT
COST SAVINGS
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SAFO GROUP ROMANIA Srl
Since February 2007
30 specialists
4 Service lines
• Fines management
• Vehicle registration
• Document management
• Price-List databases (vehicles and accessories)
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FINES MANAGEMENT - PROPOSITION
OUR SERVICE
The full range of activities that the fleet owner should perform in front of a fine and/or a request of data by the Police
Dematerialization of fines
Follow-Up and, sometimes, pushing on the evolution of the rules at national and European level
SPECIALIZED DATABASE
Fleets registered owners Fleet owners Associations
Main Police Authorities Parking Authorities High-Way managers
OVER 120 AUTHORITIES
SIGNED A DIRECT AGREEMENT
WITH SAFO
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FINES MANAGEMENTDATA EXCHANGE WITH POLITIA RUTIERA
The Police, when possible, doesn’t send the fine to the fleet owner to obtain a
reply in which is written that the vehicle was rented
The Police send an electronic request to SAFO, and it, on behalf of its
customers, replies electronically
Two ways of exchanging data
• Data flow massive exchange
• Specialized web site (FHW)
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SAFO participates to EURO SPARKS 2 and is member in SPARKS Network
SAFO promotes a new project:
CBPMS - Cross-Border Penalties Management System
4 countries, including Romania, desired
FINES MANAGEMENTEUROPEAN PROJECTS
Car RentalFirms
Car RentalFirms
NationalHUB
NationalHUB
PenaltyIssuingbodies
PenaltyIssuingbodies
Ntional Vehicle Registe
r
Ntional Vehicle Registe
rCar
RentalFirms
Car RentalFirms
NationalHUB
NationalHUB
PenaltyIssuingbodies
PenaltyIssuingbodies
Ntional Vehicle Registe
r
Ntional Vehicle Registe
r
Car RentalFirms
Car RentalFirms
NationalHUB
NationalHUBPenalty
Issuingbodies
PenaltyIssuingbodies
Ntional Vehicle Registe
r
Ntional Vehicle Registe
r
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VEHICLE REGISTRATION
Extended service
• Vehicle documentation management
• Registration and plates issuing
• Taxes payment
VDF available to SAFO and to the customer
• process automation
• data & documents exchange
• SLAs check
• Help desk support
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DOCUMENT MANAGEMENT (VEHICLE DIGITAL FOLDER)
SERVICES
• The entire cycle for incoming documents
• Scanning and indexing
• Availability on the web
• Storage for the paper documents
SOLUTIONS
• A fully integrated platform, based on FABASOFT FOLIO• Process automation
• Full automation of the cycle for incoming and outgoing documents
• All the events, the documents, the activities concerning a vehicle, gathered
in a unique digital folder, available on the web, with discretional access
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PRICE-LIST DATABASES
A full database on vehicles sold in the Romanian market available TODAY and
up-to-time, with 37 brands
• Vehicle and accessories prices
• Special offers prices
• Constraints
Specialized for car rental/operational leasing quotations
2 Delivery channels
• Database in the format required by the customer for upload on its system
• Car Configurator web application available 24h, everywhere
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Our Partners in Romania and in Europe
BYNX
• Leading Sw integrated
platform for Car Rental
and Fleet management
UBENCH
• Leading Sw integrated
platform for Claims
management and
Remarketing
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CONTACTS
SAFO Group Romania Srl
Str. Nanu Muscel n. 4Sector 5, Bucuresti
Mr. Dario Oliva, Operations Manager
Tel. +40 (0) 31.805.28.67Fax + 40 (0) 31.805.28.68
E-mail: [email protected]