Akshay Company Industry

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CHAPTER-1

INTRODUCTION


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Introduction:

Retail sector is the most emerging sector in India economy. Some of the giant players ofthe world are going to enter the industry soon. It is on the threshold of bringing the next

big revolution after the IT sector. Although organized retail market is not as strong as

now. It is expected to grow manifolds by the year 2011. The sector contributes 11% ofthe GDP, and is estimated to show 22% of annual growth rate by the end of the decadeas against the current growth rate of 8.5% . A CRISIL report says that the Indian retailmarket is the most fragmented in the world and that only 2% of the entire retailing

business is in the organized sector. This suggests that the potential growth is immense.There are about 310 new malls in India, 1560 supermarkets and 330 departmental storescurrently being built in the cities across India.

Bangalore Central, a division of Pantaloons India Retail ltd. Has a walkings of morethan 40000 customers per day. Pantaloons India Retail Ltd boasts of 10 Central retail

outlets across the country.

A Project on topic COMPARATIVE ANALYSIS OF PANTALOON RETAILLTD.AND SHOPPERS STOP has been conducted to bring out the change in retailsector by doing analysis on 2 retail giants.

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INDUSTRY PROFILERetail consists of the sale of physical goods or merchandise from a fixed location, suchas a department store,boutique orkiosk, or by mall, in small or individual lots fordirect consumption by the purchaser.[1]Retailing may include subordinated services,such as delivery. Purchasers may be individuals or businesses. In commerce, a "retailer"

buys goods orproductsin large quantities frommanufacturers or directly or througha wholesaler, and then sells smaller quantities to the end-user. Retail establishments areoften called shops or stores. Retailers are at the end of the supply chain.Manufacturing marketers see the process of retailing as a necessary part of theiroverall distribution strategy. The term "retailer" is also applied where a service providerservices the needs of a large number of individuals, such as apublic utility, likeelectric

power.

Shops may be on residential streets, shopping streets with few or no houses or in

a shopping mall. Shopping streets may be forpedestrians only. Sometimes a shoppingstreet has a partial or full roofto protect customers fromprecipitation. Online retailing, atype ofelectronic commerce used forbusiness-to-consumer(B2C) transactions and mailorder, are forms of non-shop retailing.

Shopping generally refers to the act ofbuying products. Sometimes this is done toobtain necessities such as food and clothing; sometimes it is done asa recreational activity. Recreational shopping often involves window shopping (justlooking, not buying) and browsing and does not always result in a purchase.

Retail comes from the Old French word tailer(compare modern French retailer), whichmeans "to cut off, clip, pare, divide" in terms of tailoring (1365). It was first recorded as

a noun with the meaning of a "sale in small quantities" in 1433 (from the MiddleFrench retail, "piece cut off, shred, scrap, paring").[2] Like the French, the word retailin

both Dutch and German (detailhandelandEinzelhandel, respectively) also refers to thesale of small quantities of items

Types of retail outlets

A marketplace is a location where goods and services are exchanged. Thetraditional market square is a city square where traders set up stalls and buyers browsethe merchandise. This kind of market is very old, and countless such markets are still inoperation around the whole world.

In some parts of the world, the retail business is still dominated by small family-runstores, but this market is increasingly being taken over by large retail chains.

Retail is usually classified by type of products as follows:

Food products

Hard goods or durable goods ("hardline retailers") - appliances, electronics,furniture, sporting goods, etc. Goods that do not quickly wear out and provide utilityover time.

Soft goods or consumables - clothing, apparel, and other fabrics. Goods that areconsumed after one use or have a limited period (typically under three years) in

which you may use them.
http://en.wikipedia.org/wiki/Saleshttp://en.wikipedia.org/wiki/Department_storehttp://en.wikipedia.org/wiki/Boutiquehttp://en.wikipedia.org/wiki/Kioskhttp://en.wikipedia.org/wiki/Consumption_(economics)http://en.wikipedia.org/wiki/Retail#cite_note-fas-0http://en.wikipedia.org/wiki/Retail#cite_note-fas-0http://en.wikipedia.org/wiki/Commercehttp://en.wikipedia.org/wiki/Product_(business)http://en.wikipedia.org/wiki/Product_(business)http://en.wikipedia.org/wiki/Manufacturinghttp://en.wikipedia.org/wiki/Manufacturinghttp://en.wikipedia.org/wiki/Wholesalehttp://en.wikipedia.org/wiki/End-userhttp://en.wikipedia.org/wiki/Supply_chainhttp://en.wikipedia.org/wiki/Marketinghttp://en.wikipedia.org/wiki/Distribution_(business)http://en.wikipedia.org/wiki/Public_utilityhttp://en.wikipedia.org/wiki/Electric_powerhttp://en.wikipedia.org/wiki/Electric_powerhttp://en.wikipedia.org/wiki/Electric_powerhttp://en.wikipedia.org/wiki/Shopping_mallhttp://en.wikipedia.org/wiki/Shopping_mallhttp://en.wikipedia.org/wiki/Pedestrianhttp://en.wikipedia.org/wiki/Roofhttp://en.wikipedia.org/wiki/Precipitation_(meteorology)http://en.wikipedia.org/wiki/Electronic_commercehttp://en.wikipedia.org/wiki/Business-to-consumerhttp://en.wikipedia.org/wiki/Business-to-consumerhttp://en.wikipedia.org/wiki/Mail_orderhttp://en.wikipedia.org/wiki/Mail_orderhttp://en.wikipedia.org/wiki/Shoppinghttp://en.wikipedia.org/wiki/Tradehttp://en.wikipedia.org/wiki/Tradehttp://en.wikipedia.org/wiki/Recreationhttp://en.wikipedia.org/wiki/Retail#cite_note-1http://en.wikipedia.org/wiki/Retail#cite_note-1http://en.wikipedia.org/wiki/Marketplacehttp://en.wikipedia.org/wiki/Market_squarehttp://en.wikipedia.org/wiki/City_squarehttp://en.wikipedia.org/wiki/Retail_chainshttp://en.wikipedia.org/wiki/Department_storehttp://en.wikipedia.org/wiki/Boutiquehttp://en.wikipedia.org/wiki/Kioskhttp://en.wikipedia.org/wiki/Consumption_(economics)http://en.wikipedia.org/wiki/Retail#cite_note-fas-0http://en.wikipedia.org/wiki/Commercehttp://en.wikipedia.org/wiki/Product_(business)http://en.wikipedia.org/wiki/Manufacturinghttp://en.wikipedia.org/wiki/Wholesalehttp://en.wikipedia.org/wiki/End-userhttp://en.wikipedia.org/wiki/Supply_chainhttp://en.wikipedia.org/wiki/Marketinghttp://en.wikipedia.org/wiki/Distribution_(business)http://en.wikipedia.org/wiki/Public_utilityhttp://en.wikipedia.org/wiki/Electric_powerhttp://en.wikipedia.org/wiki/Electric_powerhttp://en.wikipedia.org/wiki/Shopping_mallhttp://en.wikipedia.org/wiki/Pedestrianhttp://en.wikipedia.org/wiki/Roofhttp://en.wikipedia.org/wiki/Precipitation_(meteorology)http://en.wikipedia.org/wiki/Electronic_commercehttp://en.wikipedia.org/wiki/Business-to-consumerhttp://en.wikipedia.org/wiki/Mail_orderhttp://en.wikipedia.org/wiki/Mail_orderhttp://en.wikipedia.org/wiki/Shoppinghttp://en.wikipedia.org/wiki/Tradehttp://en.wikipedia.org/wiki/Recreationhttp://en.wikipedia.org/wiki/Retail#cite_note-1http://en.wikipedia.org/wiki/Marketplacehttp://en.wikipedia.org/wiki/Market_squarehttp://en.wikipedia.org/wiki/City_squarehttp://en.wikipedia.org/wiki/Retail_chainshttp://en.wikipedia.org/wiki/Sales


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There are the following types of retailers by marketing strategy:

Department stores - very large stores offering a huge assortment of "soft" and"hard goods; often bear a resemblance to a collection of specialty stores. Aretailer of such store carries variety of categories and has broad assortment at

average price. They offer considerable customer service. Discount stores - tend to offer a wide array of products and services, but they

compete mainly on price offers extensive assortment of merchandise ataffordable and cut-rate prices. Normally retailers sell less fashion-oriented

brands.

Warehouse stores - warehouses that offer low-cost, often high-quantity goodspiled on pallets or steel shelves;warehouse clubs charge a membership fee;

Variety stores - these offer extremely low-cost goods, with limited selection;

Demographic - retailers that aim at one particular segment (e.g., high-endretailers focusing on wealthy individuals).

Mom-And-Pop : is a retail outlet that is owned and operated by individuals. Therange of products are very selective and few in numbers. These stores are seen inlocal community often are family-run businesses. The square feet area of thestore depends on the store holder.

Specialty stores: A typical speciality store gives attention to a particularcategory and provides high level of service to the customers. A pet store thatspecializes in selling dog food would be regarded as a specialty store. However,

branded stores also come under this format. For example if a customer visits aReebok or Gap store then they find just Reebok and Gap products in therespective stores.

General store - a rural store that supplies the main needs for the local

community; Convenience stores: is essentially found in residential areas. They provide

limited amount of merchandise at more than average prices with a speedycheckout. This store is ideal for emergency and immediate purchases.

Hypermarkets: provides variety and huge volumes of exclusive merchandise atlow margins. The operating cost is comparatively less than other retail formats.

Supermarkets: is a self service store consisting mainly of grocery and limitedproducts on non food items. They may adopt a Hi-Lo or an EDLP strategy forpricing. The supermarkets can be anywhere between 20,000 and 40,000 squarefeet (3,700 m2). Example: SPAR supermarket.

Malls: has a range of retail shops at a single outlet. They endow with products,food and entertainment under a roof.

Category killers or Category Specialist: By supplying wide assortment in asingle category for lower prices a retailer can "kill" that category for otherretailers. For few categories, such as electronics, the products are displayed atthe centre of the store and sales person will be available to address customerqueries and give suggestions when required. Other retail format stores are forcedto reduce the prices if a category specialist retail store is present in the vicinity.

E-retail ers: The customer can shop and order through internet and themerchandise are dropped at the customer's doorstep. Here the retailers use drop
http://en.wikipedia.org/wiki/Department_storehttp://en.wikipedia.org/wiki/Discount_storehttp://en.wikipedia.org/wiki/Warehouse_storehttp://en.wikipedia.org/wiki/Warehouse_clubshttp://en.wikipedia.org/wiki/Warehouse_clubshttp://en.wikipedia.org/wiki/Variety_storehttp://en.wikipedia.org/wiki/Specialty_storehttp://en.wikipedia.org/wiki/General_storehttp://en.wikipedia.org/wiki/Convenience_storehttp://en.wikipedia.org/wiki/Hypermarkethttp://en.wikipedia.org/wiki/Supermarkethttp://en.wikipedia.org/wiki/Shopping_Mallhttp://en.wikipedia.org/wiki/Category_killerhttp://en.wikipedia.org/wiki/E-tailerhttp://en.wikipedia.org/wiki/Department_storehttp://en.wikipedia.org/wiki/Discount_storehttp://en.wikipedia.org/wiki/Warehouse_storehttp://en.wikipedia.org/wiki/Warehouse_clubshttp://en.wikipedia.org/wiki/Variety_storehttp://en.wikipedia.org/wiki/Specialty_storehttp://en.wikipedia.org/wiki/General_storehttp://en.wikipedia.org/wiki/Convenience_storehttp://en.wikipedia.org/wiki/Hypermarkethttp://en.wikipedia.org/wiki/Supermarkethttp://en.wikipedia.org/wiki/Shopping_Mallhttp://en.wikipedia.org/wiki/Category_killerhttp://en.wikipedia.org/wiki/E-tailer


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shipping technique. They accept the payment for the product but the customerreceives the product directly from the manufacturer or a wholesaler. This formatis ideal for customers who do not want to travel to retail stores and are interestedin home shopping. However it is important for the customer to be wary aboutdefective products and non secure credit card transaction. Example: Amazon,

Pennyful and Ebay. Vending Machines: This is an automated piece of equipment wherein customers

can drop in the money in machine and acquire the products.

Some stores take a no frills approach, while others are "mid-range" or "high end",depending on what income level they target.

Other types of retail store include:

Automated Retail stores are self service, robotic kiosks located in airports,malls and grocery stores. The stores accept credit cards and are usually open

24/7. Examples include ZoomShops andRedbox. Big-box stores encompass larger department, discount, general merchandise,

and warehouse stores.

Convenience store - a small store often with extended hours, stockingeveryday or roadside items;

General store - a store which sells most goods needed, typically in a ruralarea;

Retailers can opt for a format as each provides different retail mix to its customers basedon their customer demographics, lifestyle and purchase behaviour. A good format willlend a hand to display products well and entice the target customers to spawn sales.

RETAIL

The Indian retail industry is the 5th largest in the world. Comprising of organised and

unorganized sectors, Indian retail industry is one of the fastest growing industries in

India, especially over the last few years. Though initially, the retail industry in India

was mostly unorganized, however with the changes of tastes and preferences of the

consumer, the industry is getting more popular these days and getting organized as well.

With growing market demand, the industry is expected to grow at a pace of 25-30%

annually. The Indian retail industry is expected to grow from 50000cr in 2009-10 to

120,000 by the year 2012.

Retail encompasses the business activities in selling goods and services to consumers for

their personal, family, households use. It includes every sale to the final consumer.

Major Retailers in India:-

PANTALOONS:-
http://en.wikipedia.org/wiki/Vending_Machinehttp://en.wikipedia.org/wiki/Vending_Machinehttp://en.wikipedia.org/wiki/No_frillshttp://en.wikipedia.org/wiki/Automated_Retailhttp://en.wikipedia.org/wiki/ZoomShopshttp://en.wikipedia.org/wiki/Redboxhttp://en.wikipedia.org/wiki/Big-box_storehttp://en.wikipedia.org/wiki/Convenience_storehttp://en.wikipedia.org/wiki/General_storehttp://en.wikipedia.org/wiki/Vending_Machinehttp://en.wikipedia.org/wiki/No_frillshttp://en.wikipedia.org/wiki/Automated_Retailhttp://en.wikipedia.org/wiki/ZoomShopshttp://en.wikipedia.org/wiki/Redboxhttp://en.wikipedia.org/wiki/Big-box_storehttp://en.wikipedia.org/wiki/Convenience_storehttp://en.wikipedia.org/wiki/General_store


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Pantaloons is one of the biggest retailers in India with more than 450 stores across the

country. Headquartered in Mumbai, it has more than 5 million sq ft retail space located

across the country. Its growing at an enviable pace and is expected to reach 40 million

sq ft by the year 2012. In 2001 pantaloons launched countrys first hypermarket Big

Bazaar. It has the following retail segments:

Food & Grocery: Big Bazaar, Food Bazaar

Home solution: Hometown, Furniture Bazaar

Consumer Electronics: E-zone

Shoe: Shoe Factory

Books, Music & Gifts: Depot

Health & Beauty care: Star, Sitara

E-tailing: Futurebazaar.com

Entertainment: bowling co.

TATA:-

Tata group is another major player in India retail industry with its subsidiary

trent, which operates Westside and Star India Bazaar. Established in 1998, it also

acquired the largest book and music retailer in India LANDMARK In 2005.Trent owns over 4 lakh sq. Ft retail space across the country.

RPG GROUP:-


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RPG Group is one of the earlier entrants in the Indian retail market, When it came into

food & grocery retailing in 1996 with its retail Food World stores. Later it also opened

the pharmacy and beauty care outlets HEALTH & GLOW.

RELIANCE:-

Reliance is one of the biggest players in the retail industry. More than 300 Reliance

Fresh stores and Reliance Mart are quite popular in the Indian retail market. Its

expecting its sales to reach 90,000cr by 2012.

AV BIRLA GROUP :-

AV Birla Group has a strong presence in Indian apparel retailing. The brands like Louis

Philippe, allen solly, Van Heusen and Peter England are quite popular. Its also

investing in other segments of retail. It will invest 8000-9000cr by 2


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CHAPTER-2

COMPANY PROFILE


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FUTURE GROUP

Every day, Future Group brings multiple products, opportunities and services to

millions of customers in India. Through over 15 million square feet of retail space,

we serve customers in 85 cities and 60 rural locations across the country. Most of

all, we help India shop, save and realize dreams and aspirations to live a better

quality of life every day.Future Group understands the soul of Indian consumers. As one of Indias retail

pioneers with multiple retail formats, we connect a diverse and passionate community ofIndian buyers, sellers and businesses. The collective impact on business is staggering:Around 220 million customers walk into our stores each year and choose products andservices supplied by over 30,000 small, medium and large entrepreneurs andmanufacturers from across India. And this number is set to grow.Future Group employs 35,000 people directly from every section of our society. Wesource our supplies from enterprises across the country, creating fresh employment,impacting livelihoods, empowering local communities and fostering mutual growth.We believe in the Indian dream and have aligned our business practices to our largerobjective of being a premier catalyst in Indias consumption-led growth story. Workingtowards this end, we are ushering positive socio-economic changes in communities tohelp the Indian dream fly high and the Sone Ki Chidiyasoar once again. Thisapproach remains embedded in our ethos even as we rapidly expand our footprintsdeeper into India.

Future Group, led by its founder and group CEO, MRKISHORE BIYANI, is one ofIndias leading business houses with multiple Businesses spanning across theconsumption space. While retail is core business activity of Future Group, groupsubsidiaries are present in consumer Finance, capital, insurance, leisure and

entertainment, brand development, retail real estate development, retail media andlogistics.

Led by its flagship enterprise, Pantaloons Retail, the group operates over 16 million sq.Ft of retail space in 73 cities and towns and 65 rural location across India. Headquarterin Mumbai, Pantaloons Retail employs around 30,000 people and is listed on the Indianstock exchanges. The company follows a multi-format retail strategy that capturesalmost the entire consumption basket of Indian customers. In the lifestyle segement, thegroup operates Pantaloons, a fashion retail chain of seamless malls. In the valuesegment, its marquee brand, Big bazaar is a hypermarket format that combines the look,touch and feel of Indian bazaars with the choice and convenience of morden retail.


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The groups specialty retail formats include supermarket chain Food Bazaar ,sportswear , retailer - Planet sports, electronics retailer Ezone, home improvementchain Home town and rural retail chain Aadhaar, among others. It also operates

popular shopping portal www.futurebazaar.com

Mr. Kishore Biyani CEO, Future group pantaloons Retail(India ) limited is Indiansleading retailer that operates multiple retail formats in both the value and lifestylesegment of the Indian consumer market. The company operates over 12 million sq. Ft ofretail space, has over 1000 stores across 71 cities in India and emplys over 35,000

people.

Its target audience are of age between 18-35. It aims to attract youth of the India withlatest fashionable apparels.Its also has a colour code RED. It brings in colour in every customer life by providingthe best products and services to the customers.

Future value retail limited is a wholly owned subsidiary of PANTALOONSRETAIL(INDIA) Limited. This entity has been created keeping in mind the growthand the current size of the companys value retail business, led by its format division,Bigbazaar and food bazaar.

The company operates 150 BigBazaar, 200 Food bazaar stores, among other formats,in over 70 cities across the country, covering an operational retail space over6millionsq. Ft.

Pantaloons Retail is the flagship company of Future group, a business group catering tothe entire Indian consumption space.

MAJOR MILESTONES

1987

The company is incorporated under the name of Mens Wear Private Limited.Pantaloons, one of Indias first formal trouser brands, is launched.

1991

BARE, an Indian denim brand is launched.

1992

Pantaloon Retail India Ltd makes an Initial public offer (IPO).

1994

The Pantaloon Shoppe, Future Groups exclusive menswear store in a franchiseeformat is launched across the nation. The company starts distribution of brandedgarments through multi-brand retail outlets across the nation.


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1995

Future Group launches John Miller, a brand for Formal shirts.

1997

Future Group enters modern retail with the launch of the first 8000-sq. ft. storePantaloons in Kolkata.

2001

Future Group launches three Big Bazaar stores within a span of 22 days inKolkata, Bangalore and Hyderabad.

2002

Food Bazaar, the supermarket chain is launched.

2004

Future Group launches Indias first seamless mall, Central, in Bangalore.

2005

Future Group moves beyond retail and acquires a stake in Galaxy Entertainment,Indus League Clothing and Planet Retail.

Future Group sets up Kshitij, Indias first real estate investment fund, to build achain of shopping malls

2006

Future Capital Holdings, the groups financial arm, is formed to manage over

$1.5 billion in real estate, private equity and retail infrastructure funds. Home Town, the home building and improvement products retail chain, is

launched along with consumer durables format Ezone and furniture chainFurniture Bazaar.

Future Group enters into joint venture agreements to launch insurance productswith Italian insurance major Generali

2007

Future Group crosses the $1 billion turnover mark.

Specialized companies in retail media, logistics, IPR and brand development and

retail-led technology services become operational. Pantaloon Retail wins the International Retailer of the Year award at US-based

National Retail Federation convention in New York, and Emerging Retailer ofthe Year award at the World Retail Congress held in Barcelona.

Online portal Futurebazaar.com becomes Indias most popular shopping portal.

2008

Future Capital Holdings becomes the second group company to make asuccessful Initial Public Offering (IPO) in the Indian capital market.

Big Bazaar crosses the 100-store mark, marking one of the fastest expansions of

the hypermarket format anywhere in the world.


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Total operational retail space crosses the 10 million square feet mark.

Future Group acquires rural retail chain Aadhar from the Godrej Group, whichhas a presence in 65 rural locations

2009

Future Group celebrates its first Shopping Festival across all retail formats in keyIndian cities.

Future Innoversity starts its campuses in Ahmedabad, Bangalore and Kolkata tooffer degree programs through a tie-up with IGNOU.

Future Group partners with Hong Kong-based Li & Fung Group to strengthen itssupply chain and logistics network across the country.

2010

Future Group launches its telecom brand T24 in partnership with TataTeleservices to provide additional loyalty benefits to its customers.

Future Group launches products in key FMCG categories through Sach, a brandco-created with Sachin Tendulkar.

Future Group connects over 4000 small and medium Indian manufacturers andentrepreneurs with consumers.

2011

April 2011 KBs Fair price celebrates opening its 200 stores in India

May 2011 Future Supply Chains becomes ISO certificate

RECOGNITION

2003

INDIAN EXPRESS AWARDS

PRIL Marketing Excellence and Excellence in Brand Building

Indusland Bank (India Brand Summit)

PRIL - Excellence in Brand Building

2004

Images Retail Awards 2004

PRIL- Most Admired Retailer of the Year

Food Bazaar- Retailer of the Year(Food and Grocery)

Big Bazaar-Retailer of the Year(Value Retailing)


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Central-Retail Launch of the Year

Reid & Taylor and DLF Awards

PRIL - Retailer of the year

2005

Images Retail Awards 2005

PRIL- Most Admired Retailer of the Year

Food Bazaar- Retailer of the Year(Food and Grocery)

Big Bazaar-Retailer of the Year(Value Retailing)

Central-Retail Launch of the Year

Voted by Business Today magazine as one of the

Top 20 Companies in India to watch in 2005

Indias most investor-friendly companies in the top 75

Indias Biggest wealth creators in the top 100

DAKS London

PRIL- Brand Builder of the Year

2006

Retail Asia Pacific Top 500 Awards, Singapore

Asia Pacific Best of the Best Retailers Pantaloon Retail (India) Ltd

Best Retailer in India Pantaloon Retail (India) Ltd

Asia money Awards

Best Managed Company in India (Mid-cap) Pantaloon retail (India) Ltd.

Ernst & Young Entrepreneur of the Year Award

Ernst & Young Entrepreneur of the Year (Services) Kishore Biyani

CNBC Indian Business Leaders Awards

The First Generation Entrepreneur of the Year Kishore Biyani


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Lakshmipat Singhania IIM Lucknow National Leadership Awards

Young Business Leader Kishore Biyani

CNBC Awaaz Consumer Awards

Most Preferred Large Food & Grocery Supermarket Big Bazaar

Images Retail Awards

Best Value Retail Store Big Bazaar

Best Retail Destination Big Bazaar

Best Food & Grocery Store Food Bazaar

Retail Face of the Year Kishore Biyani

Readers Digest Awards

Platinum Trusted Brand Award - Big Bazaar

Reid & Taylor Awards for Retail Excellence

Retail Entrepreneur of the Year Kishore Biyani

2007

Images Retail Awards

Most Admired Retail Face of the Year: Kishore Biyani

Most admired retailer of the year: Large format, multi product store: Big Bazaar

Most admired retailer of the year: Food and Grocery: Food Bazaar

Most admired retailer of the year: Home & office improvement: HomeTown

Most admired Retail Company of the year: Pantaloon Retail (India) Ltd.

National Retail Federation, New York

International Retailer for the Year 2007 Pantaloon Retail (India) Ltd.

World Retail Congress, Barcelona


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Emerging Market Retailer of the Year 2007 Pantaloon Retail (India) Ltd.

Hewitt Best Employers 2007

Best Employers in India (Rank 14th) Pantaloon Retail (India) Ltd.

PC World Indian Website Awards

Best Indian Website In The Shopping Category - Futurebazaar.com

Readers Digest Trusted Brands Platinum Awards

Trusted Brands Platinum Award (Supermarket Category) Big Bazaar

2008

Indian Retail Forum Awards 2008

Most Admired Retail Group of the year Future Group

Most Admired Retail Face of the Year - Kishore Biyani

Most Admired Retailer (Hypermarket) Big Bazaar

The INDIASTAR Award 2008

Food Bazaar: Best Packaging Innovation

With this award, Pantaloon Retail (India) Limited becomes the first Indian

Retailer to win the prestigious INDIASTAR Award.

Retail Asia Pacific 500 Top Awards 2008

Gold Winner - Top Retailer 2008 Asia Pacific

Coca-Cola Golden Spoon Awards 2008

Most Admired Food & Grocery Retail Visionary of the Year: Kishore Biyani.

Most Admired Food & Grocery Retailer of the Year Supermarkets: Food

Bazaar.

Most Admired Food & Grocery Retailer of the Year - Hypermarkets: Big

Bazaar.

Most Admired Retailer of the Year - Dynamic Growth in Network Expansion

across Food, Beverages & Grocery: Future Group.


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Most Admired Food & Grocery Retailer of the Year - Consumer's Choice: Big

Bazaar.

The Reid & Taylor Awards for Retail Excellence 2008

Retail Leadership Award: Kishore Biyani

Retail Best Employer of the Year: Future Group

Retailer of The Year: Home Products and Office Improvements: HomeTown

2009

CNBC Awaaz Consumer Awards 2009

Most Preferred Multi Product Chain - Big Bazaar

Most Preferred Multi Brand Food & Beverage Chain - Big Bazaar

Images Fashion Forum 2009

Most Admired Fashion Group Of The Year - Future Group

Most Admired Private Label - Pantaloons, lifestyle format

Critics Choice for Pioneering effort in Retail Concept Creation Central

2010

Images Fashion Awards 2010

Most Admired Large Format National Fashion Retailer of the Year Central

Titan IFA Most Admired Large Format Retailer of the Year Central

2011

Designomics Awards 2011 Recognising Business that build Value through Design

Winning Designomist at the World Brand Congress 2011 - Future Group

Golden Spoon Awards 2011

Most Admired Food & Grocery Retailer of the Year : Private Labels Food

Bazaar

OUR BELIEFS, MISSION, VALUES

BELIEFS


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Future Group was founded on a simple idea: Rewrite rules, retain values. This

fundamental belief created a new kind of marketplace, forever transforming

Indian retail. Today our core values continue to guide how we do business and

improve the quality of life of the people we serve.

At Future Group we are committed to being a catalyst of positive change in thecommunities, societies and business sectors in which we operate. We envision Indiastransformation into the legendary 'Sone Ki Chidiya' (golden bird), taking wings onceagain to reach greater heights.We take pride in our Indianness. Our belief in inclusiveness for long-term sustainablegrowth and economic prosperity evokes trust among consumers, employees, suppliers,

partners, shareholders and the community.

MISSION

We share the vision and belief that our customers and stakeholders shall beserved only by creating and executing future scenarios in the consumption spaceleading to economic development. We will be the trendsetters in evolving delivery formats, creating retail realty,making consumption affordable for all customer segments for classes and for masses. We shall infuse Indian brands with confidence and renewed ambition. We shall be efficient, cost- conscious and committed to quality in whatever wedo. We shall ensure that our positive attitude, sincerity, humility and uniteddetermination shall be the driving force to make us successful.

VALUES

Indianness: Confidence in ourselves. Leadership: To be a leader, both in thought and business. Respect & Humility: To respect every individual and be humble in our conduct. Introspection: Leading to purposeful thinking. Openness: To be open and receptive to new ideas, knowledge and information. Valuing and Nurturing Relationships: To build long term relationships. Simplicity & Positivity: Simplicity and positivity in our thought, business andaction. Adaptability: To be flexible and adaptable, to meet challenges. Flow: To respect and understand the universal laws of nature.

Financial

Future Capital Holdings

Future General

Future Ventures
http://en.wikipedia.org/wiki/Future_Capital_Holdingshttp://en.wikipedia.org/wiki/Future_Capital_Holdings


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Services

Future Innovate

Future Supply Chains

Future Brands

Joint Venture Patnership

Generali Group

Generali is a European insurance company.

Staples Inc

Staples Inc. is a United States based office supply retailer.

Celio

French fashion wear makerClark

C&J Clark International Ltd. is a UK-based footwear and accessories retailer. TheFuture Group has entered into a 50:50 joint-venture (JV) to form 'Clarks FutureFootwear Ltd.'. The JV launched its first (1,600 sq ft.) stand-alone store in ConnaughtPlace, Delhi on 19 April 2011. The brand seeks to gain a share of the premium segmentin this category.

Future Growth and Prospects:-

Rising consumption, reflected in higher same store sales, focus on core retail operationand attractive valuation should help the stock deliver 30% over 18 month.

While pantaloons Retails stock delivered negative returns in 2010(down 13.6%) ascompared to the sensex 17%, this trend should change soon for the better. Analysts

believe the current restricting exercise to focus on retail, streamlining of operations andstrong growth should help the stock generate about 30% returns over the next 18months.

Indias largest listed retailer, Pantaloons is expected to record a sale growth of 20-25%over the next 2 years on the back of aggressive expansion as well as robust the same

store sales growth. The company is also planning to team up with Carrefour; the worldssecond largest retailer after WAL-MART, to set up the latters branded stores in India.The tie-up would assume importance when foreign direct investment (FDI) in multi

brand retail is allowed as it will give the company an opportunity to divest a part of itsstake in the retail business in favour of a foreign player.

The company which is currently operates about 16 million sq. Ft of retailing spaceannually over the next two year. On the back of capacity addition as well as strong samestore sales growth across formats (Value, growth, lifestyle and home ), the companyexpects to grow its sale by25-30% in 2011-2012. Good growth, especially in thelifestyle brands which have Ebitda margins of 12- 13 % as compared to value brands
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which command half of that, higher private label (own brands) sales as well as benefitsof scale should keep margins stable going ahead even as the company invests inexpanding its research. Further, its paln to improve inventory turnover will lead to lowerworking capital requirements and dependence on debt to fund operation. Part of thisinventory reduction is likely to come from the companys increased focus food items.

The sales cycle for these products, which are expected to contribute to 50% of the salesover the next five years compared to 50% of the sales over the next five years comparedto 35% currently, is shorter.

FUTURE & GROWTH OF INDIAN RETAILER:-

The BMI India retail report for the first- quarter of 2011 forecasts that total retail saleswill grow from US$ 329.26 billion in 2011 to US$ 674.37 billion by 2014. Strongunderlying, economic growth, population expansion, the increasing wealth ofindividuals and the forecasts growth. With the expanding middile and upper classconsumer base, there will also be opportunities in Indias tier II and III cities.

Mass grocery retail (MGR) sales in India are expected to undergo enormous growthover the forecast period. BMI predicts that sales through MGR outlets will increase by145% to reach US$ 21.35 billion by 2014.

China and India are predicted to account for more than 91% of retail sales in 2012, andby 2014 their share of the regional market is expected to be more than 92%. Growth inregional retail sales for 2011-2014 is forecast by BMI at 48.1%, an annual average 15%.

According to a mckinsey & co report titled The Great Indian Big Bazaar : OrganizedRetail comes of age in India , a organized retail in India is expected to increase from5% of the total market in 2008 to 14-18% of the total retail market and reach US$450

billion by 2015.

Furthermore, according to a report titled Indian organised Retail Market 2010published by KNIGHT FRANK Indian in may 2010 during 2010-12, around 55 millionsq. Ft of retail space will be ready in Mumbai, national capital region (NCR), Bangalore,Kolkata, Chennai, Hyderabad and Pune. Besides between 2010 and 2012, the organizedretail real state stock will grow from the existing 41 million sq. Ft to 95 million sq. Ft.

Driven by the growth of organized retail coupled with changing consumer habits, food

retail sector India is set to be more than double to US$ 150 billion by 2025, according toa report by KPMG.

Indias retail market is expected to be worth about US$410 billion, with 5% of salesthrough organized retail, meaning that the opportunity in India remains immense. Retailshould continue to grow rapidly up to US$35 billion in 2013, with 10% coming fromorganized retail, reflecting a fast-growing middle class, demanding higher qualityshopping environment and stronger brands, according to the report Expandingopportunities for global retailers.


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CENTRAL

Bangalore central brand is owned by Pantaloons Retail that also has own theIndian Biz Bazaar supermarket chain. Central has outlets in Ahmadabad, Bangalore,Hyderabad, Pune, Mumbai, Surat, Indore. It has a food chain with 3 amigos, slambay,Baskin Robbins among many other and has three main restaurants like Bombay bluesand copper chimney.

Bangalore Central is a shopping mall, situated in Bangalore, India. Spread over 120,000sq. Ft. It is situated 9th block, jayanagar. The Bangalore Central mall consists of FIVEFLOORS.

Ground floor:-

Women western wear

Kids toys & Clothes

Ladies handbag

Cosmetics & perfume

Jwellery

Watches

1st Floor:-

Ladies ethnics wear

Men formal wear

Footwear

Luggage

Men accessories

2nd Floor:-

Youth wear


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Men casuals

Sports

E-zone

3rd Floor

Home town

Food Bazaar

La cafe

4th Floor

Food court

Fun zone

5th Floor

Inox Theatre

Description:-

Launched in may04 at Bangalore. Central is a showcase, seamless mall and the first ofits kind in India. The thought behind the pioneering concept was to give customers anunobstructed and a pure shopping experience and to ensure the best brands in the Indianmarket are made available to the discerning Indian customer.

Central offers everything for the urban aspirational shopper to shop, eat and celebrate.Located in the heart of the city, Central believes its customer should not have to travellong distance to reach us, instead we must be present where customers visit frequently.

Central has over 350 brands across categories, such as apparel, footwear and accessoriesfor women, men, children, apart from this a whole range of books, music, Coffee shop,

Food courts, Super market.

Nature of business carried:-

CENTRAL ltd engages in retail through department stores, speciality stores,entertainment zones, food and beverages.

CENTRAL offers apparel, accessories, cosmetic and home product. Hometown provideshome decor products, furniture, bath, accessories, bedroom, furnishings, mattresses etc.


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The CENTRAL also provides dedo, body spray from the body shop, watches, fromdifferent brands, and toys for 0-5 years.

CENTRAL also provides traditional dress for both men and women under Ethnicity.

CENTRAL provides entertainment through Inox, fun zone.

Products:-

Luggage:

1) Travel bag

2) Mens wallet

3) College bags

4) Ladies handbag

Apparels Department:

A)Ladies wear

1)Sarees

2)Dress materials

3)Western wear

4)Formal & casual wear

5)Accessories

Apparels Department:

B)Mens wear

1)Formal shirts & Pants

2)Casual shirts & Pants

3)Party Wear

4)Accessories

5)Suits & Blazer

Kids Department:

Infants Section

1)Shirts

2)vests

3)Bibs feeding

4)Bed Items

5)Frocks

6)Accessories

Kids Department:

Boys Section

1)T-shirt, trousers, jeans

2)Cotton shirts, pants

3) Ethnic Wear

Kids Department:

Girls Section

1)Frocks

2)Ethnic wear

3)Co-ordinates

4)Western Wears

5)Sweaters

Kids Department:

Toys Section

1)Soft Toys

2)Board games

Footwear Department:

1)Sports shoe

2)Casual shoe

3)Formal shoe

E zone

1)Refrigerator

2)Vacuum cleaner

3)Washing machine


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3)Dolls

4)Educational toys

5)Remote Cars & Bikes

4)Mens sandals

5)Ladies sandals

6)Ladies casuals

7)Ladies slipper

8)Children shoe & sandals

4)Home theatre

5)Mp3 player

6)Ultra slim tv

7) LCD & Plasma

8)Microwave

9)Heater

10)Mixer

11)iron

12)Toaster & Sandwichmaker

Home Town:

1)Furniture

2)Dinner set

3)Bathing Accessories

Kitchen ware

Food Bazaar:

1)vegetable

2)Groceries

3)fruits

4)Bakery items

Service Profile:-

Services like RADIO CENTRAL, DJ CENTRAL, BEAUTY@CENTRAL, WIFICENTRAL AND GIFT CENTRAL.

You may contact our customer care for anything pertaining to CSD (Customer ServiceDesk).Customer contact our customer for:

Exchange related queries

Payment related queries

Pricing, Promotion, Discount related Queries

Delivery related Queries

Competitors Information:-

Shoppers stop:-


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Shoppers stop has a wide range of merchandise exclusive shop in shop counters ofinternational brands and world class customer service it has brought internationalstandards of shopping to Indian consumer providing them with world class experience.Shoppers stop is today recognized as Indian premiere shopping destination, with acustomer entry of above 50,000 customer a day and stocking over 250 brands ofgarments and accessories. Shoppers stop has 27 stores, 4 home stop stores, 22 mothercare stop including 13 shop in shops, 51 crossword outlets, 9 M.A.C stores.

LIFESTYLES:-

Lifestyle International (p) ltd. Opened its store in India in 1999 and in a little over adecade has come to be recognized amongst leading retail companies in the country. It is

part of the prestigious USD 3.2 billion Landmark group (Dubai). Positioned as a trendy,

young, colourful and vibrant store, lifestyle offers consumer not just the ease osshopping but also provides for an enjoyable shopping experience. Each lifestyle store

brings together five concepts under one roof Apparel, footwear, children wear & toysetc.

Akshay Company Industry

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