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AIRS/Essential Learning Webinar
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Transcript of AIRS/Essential Learning Webinar
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AIRS/Essential Learning WebinarCo-presented by:Clive Jones, AIRS
Sandra Ray, United Way of Greater HoustonLeslie Mariner, Essential Learning
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Goals of the Presentation
Introduction Essential Learning
Highlights of AIRS Partnership
Greater Houston United Way 2-1-1 Experience
Demo Sampling of Courses
How to Access Courses and More Information
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About Essential Learning• Established in 2002
• Focus Exclusively on E-Learning for Behavioral Health and Human Service
Organizations
• Hosted, web-based, Learning Management System (LMS) and online courses
for organizations
• CEQuick online courses for individuals
• Over 800 Organizations Using Our System in 48 States & Canada
• 97% Customer Retention since inception of company
• 350,000 Active Registered Students
• More than 5.3 million course completions
• Comprehensive compliance and CEU libraries for Human Services
Organizations
• More Information – www.essentiallearning.com
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AIRS Online Training
• AIRS Membership survey in early 2006 sought insights into unmet needs – “more training” was a strong refrain
• Linda Daily (now with United Way Worldwide) undertook some research for AIRS and recommended online training
• Essential Learning was identified on becoming aware of its use by many social service agencies including the Mental Health Association of New York City
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AIRS Online Training
• Contract with Essential Leaning signed mid-2006 with aim for launch of online training portal early 2007
• Developed first online courses (support from Dammann Fund)
• There were/are two options to access: Individual purchase (the pay-as-you-learn or CE Quick model at www.cequick.com/AIRS) and the “Organizational Training Portal”
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AIRS Online Training
• 2008 CEQ course completions = 522• 2008 Org model completions = 3,113
• 2009 CEQ course completions = 480• 2009 Org model completions = 9,880
Users find that staff learn and retain “differently” through online training
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AIRS Online TrainingAdvantages of Organizational Training Portals
Clarity for training budget as annual fee• No need to dig out the credit card• 24/7 access, so flexibility for staff• Staff find themselves taking more courses• Managers can access a tracking and reporting system that
shows training activity• Organizations can design an unlimited number of own
basic courses, free of charge, in a variety of standard formats
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AIRS Online Training
• 2010 AIRS membership survey ranked online training as 6th most important service/product provided by AIRS (69% rated it as either Very or Extremely Important; only 6% said it had no importance to their agency
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AIRS Online Training
• And yet ….
• In a 2008 membership survey, 36% of agencies said at least one staff member had taken an online course (64% had not …)
• And in a 2009 survey … the numbers were exactly the same …
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AIRS Online Training
Current AIRS courses:• AIRS: An Overview for Resource Specialists• AIRS: CIRS Practice Examination• AIRS: Confidentiality• AIRS: Database Maintenance• AIRS: Disaster Preparation and Management• AIRS: I&R Crisis Intervention• AIRS: I&R Customer Service• AIRS: I&R for Military Service Members and their Families
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AIRS Online Training
Current AIRS courses:• AIRS: Inclusions and Exclusions• AIRS: Introduction to I&R• AIRS: Introduction to Taxonomy• AIRS: Resource Database Style• AIRS: Serving People with MH Issues• AIRS: Serving Young People• AIRS: The I&R Process• AIRS: Working With Challenging Clients
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AIRS Online Training
For Certification• Useful for not essential• Certain courses are core (e.g. AIRS: Introduction to
Taxonomy and AIRS: The I&R Process)• Each credit hour = one credit hour for
Recertification• Also provides CEU hours for those who need them
for other professional credentials
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AIRS Online Training
• AIRS Training Committee• Value of access to Essential Learning’s
existing online catalogue/library• Reviewing course evaluations, overseeing
new courses and updates to existing ones• Assessing relevance of new courses to our
members (Managing Teams, Attitudes at Work, Effective Boards)
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AIRS Online Training: Future Goals
• More AIRS members setting up their own Organizational Training Portals
• More organizations creating their own courses and sharing them with their I&R colleagues
• More experimenting with new ways of delivering online training (e.g. audio)
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How to
• Individual Course Purchase www.cequick.com/AIRS
• “Organizational Training Portal” – contact Essential Learning for more information
www.essentiallearning.com
1.800.729.9198
04/20/23 15