Digital Transformation: Your Content in Disguise?Glenn Gibson

Director of Product and Solution Marketing at Hyland, creator of OnBase

Transformers

Digital Transformation

Three key drivers of transformation: changing consumer demand, changing technology and changing competition

“”www.theguardian.com

If our competition is transforming and we are not, we will not

survive

Digital Content

Digital Content

Digital Transformation

1

23

The All Spark The Stages The Army

1. Identify the All Spark2. Recognize the Stages of Transformation3. Join Forces to Beat the Bad Guys

1. Identify the All Spark2. Recognize the Stages of Transformation3. Join Forces to Beat the Bad Guys

Content ?

Digitization?

In a narrower sense, it may refer to the concept of “going paperless”“

”Digital Transformation Page on www.Wikipedia.com

Is digital information enough?

Email Inboxes Excel/Access “Apps” ECM Repositories

File Shares SharePoint Sites Cloud Sharing Apps

Digital Information

=Digital Transformation

Combined life force

An enterprise vision for managing related digital

content is the All Spark for Digital Transformation

ECM?

An ancient artifact capable of creating new transformer life“

”AllSpark Page on www.Wikipedia.com

An enterprise vision for managing

related digital content

Email Inboxes Excel/Access “Apps” ECM Repositories

File Shares SharePoint Sites Cloud Sharing Apps

Relevant, related, digital

information

A complete view of information A complete view

of information

A complete view of

information

An enterprise vision for managing related digital

content is the All Spark for Digital Transformation

1. Identify the All Spark2. Recognize the Stages of Transformation3. Join Forces to Beat the Bad Guys

a) Drives itselfb) Starts talkingc) Changes appearance

a) Drives itselfb) Starts talkingc) Changes appearance

Email Inboxes Excel/Access “Apps” ECM Repositories

File Shares SharePoint Sites Cloud Sharing Apps

Related digital information

Related digital information

Was this an approved order?

Did we receive what we ordered?

Does any discrepancy fall

within $X

Do we qualify for early payment

discount?

Does this require exec approval?Process Payment

Invoice

Check PO Check Packing Slip Check Business Rules

Check ContractCheck Business Rules

Content Driving Itself

• HR Application Process• Student Transfer • Patient Release of Information• Insurance Claim

a) Drives itselfb) Starts talkingc) Changes appearance

When I get that feeling...

Talks to who?

Employees Managers Customers

a) Drives itselfb) Starts talkingc) Changes appearance

a) Drives itselfb) Starts talkingc) Changes appearance

1. Identify the All Spark2. Recognize the Stages of Transformation3. Join Forces to Beat the Bad Guys

Client Mobile Outlook

data

Content Platform

Related, digital

content

ERP

ERP Interface

SAPPeopleSoft

Infor

Connect ContentExchange Data

Client Mobile Outlook

data

Content Platform

Related, digital

content

ERP

ERP Interface

SAPPeopleSoft

Infor

CRMCRM Interface

HRIS

HR Interface

SalesforceDynamics

PeopleSoftUltiPro

Home Grown

App Interface

Issue Resolution Accounting

Transform all your core systems by connecting to a content platform

Single purpose cloud-based apps are the enemy of Digital Transformation

http://info.aiim.org/2017-state-of-information-management

Shadow IT: The Dark of the Moon

1. Identify the All Spark2. Recognize the Stages of Transformation3. Join Forces to Beat the Bad Guys

Digital Transformation: Your Content in Disguise

• Glenn.Gibson@OnBase.com• @Highland_Glenn• Highlandglenn on LinkedIn