[AIIM16] The Last Mile in Information Management
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Transcript of [AIIM16] The Last Mile in Information Management
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The Last Mile in Informa2on Management
Ma4 Hillery, Vice President, Document Management
Solu2ons & Professional Services Informa2on Technology, Iron Mountain
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What is the “Last Mile”? “…the final leg of the telecommunica2ons networks delivery components and mechanisms to retail end-‐users (customers).” Source: Wikipedia
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The “Last Mile” Explained • Telecomm, Cable, and Internet • The challenge delivering high-‐value services to consumers over low capacity lines
• The bulk of the connec2ons in the U.S. • Bo4leneck between data centers and the end-‐consumers
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The Last Mile In Informa2on Management
• Policy is not digitally connected to the content
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The Last Mile In Informa2on Management
• The connec2on does not exist today
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The Last Mile is Real
“I’ve been looking for this for years”
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Exhibit A: Tradi2onal Reten2on Schedule
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Was never built to connect to content.
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Market Dynamics 51% have had data-‐related incidents in the past 12 months, including 16% suffering a data breach – half from external hacking and half from staff. Staff negligence or bad prac2ce is the most likely cause of data loss (20%). 60% of respondents agree that automa2on is the only way to keep up with the volumes of electronic content. 21% are already using automated declara2on or classifica2on of records, and 26% have new projects under way.
Source: AiiM Informa2on Management in 2016 and beyond
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Current State
ecm
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Closing The Last Mile is Required to Classify
• Smarter Reten2on Policy that can be used to classify the content
dumb documents
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What does smart content look like?
• Self Described – Security requirements – Regulatory requirements – Governance requirements – Business value requirements smart
documents
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Why pursue going the distance? Value from Informa2on (Big Data)
§ Advise on how to organize informa2on § Insert intelligence as reten2on policy is applied
Cost Reduc2on in Informa2on Systems (Cloud)
§ Facilitate destruc2on and system decommissioning § Apply reten2on policy to legacy informa2on
Risk Management in Security, Privacy and Compliance (GRC) § Enable strict informa2on management § Apply reten2on policy to new informa2on
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Why hasn’t TLM been fixed?
Reason #1 Not sure.
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Why hasn’t TLM been fixed? Reason #2:
The origins of RIM weren’t in IT and the problem
wasn’t obvious from the beginning.
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Why hasn’t TLM been fixed?
Reason #3: Demand for
commercial off-‐the-‐shelf soluEons.
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Why hasn’t TLM been fixed?
Reason #4 Lack of
Standards.
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Two levels of connec2vity
Technology Connec2vity
RelaEvely
Easy
Data Connec2vity
Difficult
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Iron Mountain is Working on TLM 1. We have the system (Policy Center) 2. Our IG Consul2ng team are Policy
experts 3. Industry rela2onships
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Our Vision • New Open Standard • Industry adop2on • Cer2fied systems
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Expansion through IG Elements
Source: Informa2on Governance Reference Model / © 2012 / v3.0 / edrm.net
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How can you help? • Par2cipate in our Standards working group • Par2cipate as a Pilot • Drop your business card on your way out or Booth #11 – Request to be updated
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Ma4 Hillery Iron Mountain, Inc. Boston, MA [email protected] @ma4hillery
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