AI 1415 Q1 report - Operations
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Operation team Q1 report
Operations team DESCRIPTION
AIESEC International Q1 2015 Report
Operations Team Bottomline Operations team has the main responsible of: VP Operations: guarantee of S&D alignment and Operations growth in the region VP OD: work with the leadership development of the region for a sustainable growth All our activities are measured by the Operations goals and delivery of main activities in the region. Also responsible for the management of Cluster 1 MCPs (started in Q1). In the subteam we also have the role of TM guarantee the team minimuns strategies, productivity and good TM processes implementation for operations growth.
People Involved Camila Serpa Soares. VP OD; Team Leader of Operations team. Laura Law. VP OP AP; Responsible for AP region growth and leadership pipeline. Shayo Tinuoye. VP OP Africa; Responsible for Africa region growth and leadership pipeline. Aleksa Nikolic. VP OP CEE; Responsible for CEE region growth and leadership pipeline. Ana Saldarriaga. VP OP WENA; Responsible for WENA region growth and leadership pipeline Lucia Taboada. VP OP LATAM; Responsible for IGN region growth and leadership pipeline Karim Swelim. VP OP MENA; Responsible for MENA region growth and leadership pipeline Anasofia Espejo. VP TM; Responsible TM bottomline implementation
efforts
AIESEC International Q1 2015 Report
GENERAL COMMENT Q4 was a quarter of a still a lot of direct contact with the network and a moment to get their inputs. Most of our efforts were in mainly touchpoints, including visits, conferences, summits that were made in the region and also in TM.
INDIVIDUAL EFFORTS Camila Serpa Soares. Team management (50%), XPRO preparation and delivery (20%), IPM delivery (10%), other conferences (Chindia) (5%), Organizational Culture Project (10%), Cluster 1 management (5%) Laura Law. IPM Project Manager (30%), Asia Pacific Conference (30%), Entity Visits (10%), Company Opportunity Portal (10%),Regional Management (20%) Shayo Tinuoye. Sub-regional conferences(30), Entity Visits(30%), MCP Summit (20%), Coaching Calls (10%) Regional Management (10%) OST management (10%) Aleksa Nikolic. Global Entrepreneurs (35%), Support team selection and management (20%), Regional conference (EuroXpro) (20%), IPM (25%) Ana Saldarriaga. Entity Visit (15%), Global Entrepreneurs (5%), OST Management (10%), IPM (25%) Regional Conferences (WENA LDS, EUROXPRO-AP-MENA-AFRICA) (20%), PAI Elect (25%) Lucia Taboada. Internal Comms (10%), ILC (40%), OST Leadership (15%), IPM (25%) Karim Swelim IPM (30 %), MENAXLDS (30 %), GEC (10%), MCP Coaching (10 %), MCVP Coaching (10 %), MET (10 %) Anasofia Espejo. IPM Preparation & Delivery (35%), Global TM materials and alignment for XPRO’s Preparation & APC Delivery (30%), AI Projects Follow-Ups (15%), EXPA (10%), Others (5%)
Africa Region Q1 report
OUTCOMES
AIESEC International Q1 2015 Report
Q1 ACTIVITIES CHECK
IPM PAI & AI 1516 S(E)lection
Entity Visits AFROXLDS
Regional space delivery Focused on behaviour shaping,
consultancies to entities and PAI elections management
PAI Elections management and AI 1516 Selection management (Q&A,
Interviews, external assessment etc)
Entity Visit to Mauriitius to solve entity crisis and align the entity for
fruit peak
Agenda management, conference delivery , focused on shaping behaviours and alignment of
entities in the region for a great fruit peak
Coaching Calls
Coaching call to 10 entities in the region for EXPA usage and general
consulltancy
RESULTS MONITORING GCDP
Q1 Realisation
571
187
0
100
200
300
400
500
600
RE
iGCDP
2014 2015
Q1 Realisation
164
126
0
20
40
60
80
100
120
140
160
180
RE
oGCDP
2014 2015
AIESEC International Q1 2015 Report
RESULTS MONITORING-GIP
AIESEC International Q1 2015 Report
Q1 Realisation
26
35
0
5
10
15
20
25
30
35
40
RE
iGIP
2014 2015
Q1 Realisation
46
57
0
10
20
30
40
50
60
RE
oGIP
2014 2015
RESULTS MONITORING AFRICA Progress
1202
4537
0
500
1000
1500
2000
2500
3000
3500
4000
4500
5000
iGCDP
Achieved Planned
499
2269
0
500
1000
1500
2000
2500
oGCDP
Achieved Planned
89
298
0
50
100
150
200
250
300
350
iGIP
Achieved Planned
167
431
0
50
100
150
200
250
300
350
400
450
500
oGIP
Achieved Planned
AIESEC International Q1 2015 Report
challenges
• Sub-regional initiative driving growth in West Africa • Strategic Alliance in some entities ex. Rwanda and Cote D’voire • AFROXLDS for shaping behaviours in the region and alignment of entities for fruit peak • BD and TM Agenda successfully delivered at AFROXLDS • Tier 4 growth in West Africa • GIP Innovation/collaboration in some entities in East Africa; Ethiopia and Uganda • Regional Collaboration improved as compared to previous year Ex. Ghana-Nigeria, Burkina Faso-Cote Divoire, Tanzania-
Uganda etc
• How to capitalize on sub-regional initiatives for growth • Action Orientation • EXPA Usage • How to boost regional cooperation • S&D Alignment • HR & Financial difficulties
successes
AIESEC International Q1 2015 Report
Q2 evolution
AIESEC International Q1 2015 Report
- Coaching and consultancies to Tier 4 entities for fruit peak delivery - S&D Alignment - EXPA Usage focus - Entity Visits and MCP Summit for transition and planning support - Coaching Calls to current MCPs for fruit peak alignment - MCP elects support and coaching for transition and planning
AP Region Q1 report
OUTCOMES
AIESEC International Q1 2015 Report
Q1 MILESTONES CHECK
IPM Asia Pacific Conference Malaysia Entity Visit Japan Entity Visit
Project manager duties done. Regional roadmap for 2015 including embassy relations
project and regional HR structure for 2015-16.
Downloading to AI strategies to the local level.
MCP and MC coaching for summer peak sprint.
In collaboration with EF, visit objective was to start the change process towards using English as
means of communication in AIESEC. EF test to replace their
current English test.
Monthly News (region + MCPs) Virtual MCP Coaching Regional Management Company OP
Newsletters for 2 target audiences Coaching not delivered to all focus entities.
Compendium changes for additional HR support and
conference managment. Iran is now part of AP.
Inivitation sent to contacts for private beta testing. Planning for
company op visit and implementation in Singapore.
RESULTS MONITORING - IGCDP
AIESEC International Q1 2015 Report
JAN-MAR – MA, RE
1748
877
1271 1130
0
200
400
600
800
1000
1200
1400
1600
1800
2000
RE MA
iGCDP
2014 2015
RESULTS MONITORING - OGCDP
AIESEC International Q1 2015 Report
JAN-MAR – MA, RE
2339
883
1588 1378
0
500
1000
1500
2000
2500
RE MA
2014
2015
RESULTS MONITORING - IGIP
AIESEC International Q1 2015 Report
427 387
310
429
0
50
100
150
200
250
300
350
400
450
500
RE MA
iGIP
2014 2015
JAN-MAR – MA, RE
RESULTS MONITORING - OGIP
AIESEC International Q1 2015 Report
172 172
136
87
0
20
40
60
80
100
120
140
160
180
200
RE MA
oGIP
2014 2015
JAN-MAR – MA, RE
RESULTS MONITORING – 1415 AP Progress
AIESEC International Q1 2015 Report
4638
10354
0
2000
4000
6000
8000
10000
12000
iGCDP
Achieved Planned
4746
10020
0
2000
4000
6000
8000
10000
12000
oGCDP
Achieved Planned
1169
3145
0
500
1000
1500
2000
2500
3000
3500
iGIP
Achieved Planned
467
1615
0
200
400
600
800
1000
1200
1400
1600
1800
oGIP
Achieved Planned
challenges
AIESEC International Q1 2015 Report
• CHINDIA • AP PR activities in SEA • Focus on SEA and capitalising on ASEAN plan • Regional collaboration is strengthening.
• Importance of using EXPA • Difficulties in getting offline results online, especially on the EP side. • Main challenge in the region is the downloading of MC strategies to the local level. The ripple effect of MCs’ actions and
communications needs to be a greater focus.
successes
Q2 evolution
AIESEC International Q1 2015 Report
Main focuses for Q2 will be • MCP elected coaching calls for team forming, transition and fruitpeak delivery • MCP current coaching calls for team engagement in last mile, transition and fruitpeak delivery • Visits in entities for transition and peak delivery support • Summit for SEA focus (they wont need visa in a short term future) • Chindia follow up
cEE Region Q1 report
OUTCOMES
Q1 ACTIVITIES CHECK
Global Entrepreneursn (Short term unpaid GIP) IPM EuroXpro Support team selection
and management
Product packaging created, launched to the network thgrough IPM and
Xpros, 2 GSTs recruited, special module for it on EXPA, initial plans of
entities collected and over 2000 Realizations in total.
Session preparation, session delivery and entity consultancy
during the conference
Agenda management, faci and chair selection and preparation, session preparation and delivery, output
creation and release to the network
2 more support team members (GSTs) recruited for sub regions (Balkans and
Baltics), regional weekly meetings, Xpro and CEE LDS preparation,
monthly regional newsletters co-creation, tracking and coaching
AIESEC International Q1 2015 Report
RESULTS MONITORING - IGCDP
AIESEC International Q1 2015 Report
JAN, FEB, MAR – MATCH
JAN, FEB, MAR – REALIZE
901
981
860
880
900
920
940
960
980
1000
total
iGCDP
2014 2015
1653
989
0
200
400
600
800
1000
1200
1400
1600
1800
2014 2015
IGCDP
2014 2015
RESULTS MONITORING - OGCDP
AIESEC International Q1 2015 Report
JAN, FEB, MAR – MATCH
JAN, FEB, MAR – REALIZE
407
450
380
390
400
410
420
430
440
450
460
total
oGCDP
2014 2015
712
454
0
100
200
300
400
500
600
700
800
2014 2015
OGCDP
2014 2015
RESULTS MONITORING - igip
AIESEC International Q1 2015 Report
JAN, FEB, MAR – MATCH
JAN, FEB, MAR – REALIZE
266
139
0
50
100
150
200
250
300
2014 2015
IGIP
2014 2015
237
181
0
50
100
150
200
250
total
iGCDP
2014 2015
RESULTS MONITORING - Ogip
AIESEC International Q1 2015 Report
JAN, FEB, MAR – MATCH
JAN, FEB, MAR – REALIZE
279
396
0
50
100
150
200
250
300
350
400
450
Jan
oGIP
2014 2015
376
238
0
50
100
150
200
250
300
350
400
2014 2015
OGIP
2014 2015
RESULTS MONITORING – 1415 CEE Progress
AIESEC International Q1 2015 Report
6634
4096
1700 2125
4101
2815
724 930
0
1000
2000
3000
4000
5000
6000
7000
GCDPi GCDPo GIPi GIPo
Chart Title
Plan Achieved
challenges
AIESEC International Q1 2015 Report
• Co-creation of regional vision and aims with MCPs in IPM • First Global Entrepreneurs realizations (Romania, Russia, Serbia) • Sub regional GSTs recruited .
• How to capitalize on sub-regions • Putting regional collaboration in to actions • Moving operations of entities to EXPA • Cross tier regional collboration (T1&2 with T3&4)
successes
Q2 evolution
AIESEC International Q1 2015 Report
Main focuses for Q2 will be • MCP elected coaching calls for team forming, transition and fruitpeak delivery • MCP current coaching calls for team engagement in last mile, transition and fruitpeak delivery • Work with OST subregional for coaching and projects • Global Ent. Focus for the results in Q2 • MCP Summit for planning focus
LATAM Region Q1 report
OUTCOMES
AIESEC International Q1 2015 Report
Q1 ACTIVITIES CHECK
IPM ILC OST - VENTURE SUMMIT
OST - ENTITY VISITS T3T4
Historical fruitpeak ambition Entity coaching chats with MCPe Latam 2015 #10 facts evolution
Historical fruitpeak ambition I AM 2015 culture in Latam
Latam 2015 #10 facts evolution ** supported by AIVP OD
GIP – Global Entrepreneurs focus: Colombia, Brazil, Argentina,
Venezuela, Chile, Mexico, Peru, Panama | Goal: 700 GIP till June 2015
Fruitpeak oGCDP focus: Nicaragua, El Salvador, Puerto Rico, Dom. Republic,
Guatemala, Panama) for average 300% growth in peak delivery
OST LEADERSHIP
# 1 teamdays delivered for final sprint strategies
Ongoing meetings for strategy evolution and personal development.
Virtual Engagement with Latam
#3 monthly newsleters to all MCs with general direction
Ongoing coaching chats with MCVPs and MCPs on demand for performance (virtual and
in conference)
For OST further reports please check GCDP: https://drive.google.com/file/d/0By3NZ7IZTDgtbUNUYjdOUVhnbkVPSXk1ZjJtd2ZwaURwRzlB/view
GIP: https://drive.google.com/file/d/0By3NZ7IZTDgtTkJDVVhCOVdEMDNQUUQ5a0h6OXp3c214N3RF/view
Venture summit: http://anamariagip.wix.com/startinguplatam
RESULTS MONITORING - IGCDP
AIESEC International Q1 2015 Report
JAN, FEB, MAR – MATCH
JAN, FEB, MAR – REALIZE
866
1365
0
200
400
600
800
1000
1200
1400
1600
total
iGCDP
2014 2015
1327
1612
0
200
400
600
800
1000
1200
1400
1600
1800
total
iGCDP
2014 2015
RESULTS MONITORING - OGCDP
AIESEC International Q1 2015 Report
JAN, FEB, MAR – MATCH
JAN, FEB, MAR – REALIZE
833
1319
0
200
400
600
800
1000
1200
1400
total
oGCDP
2014 2015
1610
1551
1520
1530
1540
1550
1560
1570
1580
1590
1600
1610
1620
total
oGCDP
2014 2015
RESULTS MONITORING - igip
AIESEC International Q1 2015 Report
JAN, FEB, MAR – MATCH
JAN, FEB, MAR – REALIZE
205
501
0
100
200
300
400
500
600
total
iGIP
2014 2015
296
468
0
50
100
150
200
250
300
350
400
450
500
Jan
iGIP
2014 2015
RESULTS MONITORING - Ogip
AIESEC International Q1 2015 Report
JAN, FEB, MAR – MATCH
JAN, FEB, MAR – REALIZE
279
396
0
50
100
150
200
250
300
350
400
450
Jan
oGIP
2014 2015
365
349
340
345
350
355
360
365
370
Jan
oGIP
2014 2015
RESULTS MONITORING – 1415 LATAM Progress
AIESEC International Q1 2015 Report
3654
6700
0
1000
2000
3000
4000
5000
6000
7000
8000
iGCDP
Achieved Planned
2976
6900
0
1000
2000
3000
4000
5000
6000
7000
8000
oGCDP
Achieved Planned
1025
1700
0
200
400
600
800
1000
1200
1400
1600
1800
iGIP
Achieved Planned
892
1700
0
200
400
600
800
1000
1200
1400
1600
1800
oGIP
Achieved Planned
challenges
AIESEC International Q1 2015 Report
• Cluster 4 entities adopting project based and growing in oGCDP like Uruguay, Puerto Rico, Panama and Guatemala • Contributions of MX and PER getting bigger (compared to C1 entities) • Subregional collaboration with initiatives as the Central American Leadership Summit (fostered by MCPs after IPM and ILC) • Venture summit for Global Entrepreneurs implementation in Latam (700 GIP goal for this project) • ILC message for I AM 2015 culture, Historical Fruitpeak and Latam 2015 roadmap, proving succesful MC-LC communication • MCP & MCPe empowerment for decision making and regional growth • Americas BD Summit for the BD Latam growth
• S&S implementation due to lack of HR • Co-operation with other regions has been weaker than previous years due to regional focus. • Moving offline operations to EXPA (specially on EP side) • In spite of regional growth, Capacity of Cluster 4 entities still is the main issue for moving the region to the next level • In spite of regional growth, dependance on Cluster 1 entities keeps being the most alarming fact for the region
successes
Q2 evolution
AIESEC International Q1 2015 Report
Main focuses for Q2 will be • MCP elected coaching calls for team forming, transition and fruitpeak delivery • MCP current coaching calls for team engagement in last mile, transition and fruitpeak delivery • Key MCVP operations elected coaching calls for fruitpeak • Ongoing OST development • MCP Summit for planning focus • Entity visits by AIVP 14.15, AIVP 15.16 and OSTs with fruitpeak focus.
MENA Region Q1 report
OUTCOMES
AIESEC International Q1 2015 Report
Q3 ACTIVITIES CHECK
IPM MET MENA XLDS MCP Coaching
Touchpoiint for currents and elects. Managing campaigns, newsletters and internal communication
- Understanding the new Business Model of AIESEC.
- Understanding their role for MENA’s future
- Bringing I AM 2015 Movement to MENA.
Supporting MCP with team management and fundamental
decisions in the entity.
RESULTS MONITORING - IGCDP
AIESEC International Q1 2015 Report
MA
RE
208
250
0
50
100
150
200
250
300
iGCDP
2014 2015
291
269
255
260
265
270
275
280
285
290
295
iGCDP
2014 2015
RESULTS MONITORING - OGCDP
AIESEC International Q1 2015 Report
MA
RE
243
328
0
50
100
150
200
250
300
350
OGCDP
2014 2015
367
326
300
310
320
330
340
350
360
370
380
OGCDP
2014 2015
RESULTS MONITORING - IGIP
AIESEC International Q1 2015 Report
MA
RE
37
61
0
10
20
30
40
50
60
70
IGIP
2014 2015
47
56
42
44
46
48
50
52
54
56
58
IGIP
2014 2015
RESULTS MONITORING - OGIP
AIESEC International Q1 2015 Report
MA
RE
100
125
0
20
40
60
80
100
120
140
OGIP
2014 2015
100
107
96
98
100
102
104
106
108
OGIP
2014 2015
RESULTS MONITORING – 1415 MENA Progress
AIESEC International Q1 2015 Report
1559
2843
0
500
1000
1500
2000
2500
3000
iGCDP
Achieved Planned
1611
2000
0
500
1000
1500
2000
2500
oGCDP
Achieved Planned
155
166
148
150
152
154
156
158
160
162
164
166
168
iGIP
Achieved Planned
302
408
0
50
100
150
200
250
300
350
400
450
oGIP
Achieved Planned
challenges
• Growth in both GIP Programs MA + RE. • Growth in GCDP Matching. • AIESEC in Egypt being proactive in role modeling to the region and leading projects + initatives. • CEEDers from AIESEC in Egypt supporting with regional projects and operations. • Amal Project Execution in the winter pilot, especially from Egypt, Morocco, Lebanon for the winter break. • Most entities evolving and changing LC timelines. • I am 2015 Movement at MENA XLDS.
• Little Financial Investments from Entities into entities and regional growth. • Low productivity rate, as TLs, LCVPs fear to delegate. • Negative growth in GCDP realizations due to late/weak OGX marketing. • Programs are yet to be legal in most entities. • Weak local leadership pipeline. • Late/Slow process in MC team selections across the region.
successes
AIESEC International Q1 2015 Report
Q2 evolution
AIESEC International Q1 2015 Report
Main focuses for Q2 will be • MCP elected coaching calls for team forming, transition and fruitpeak delivery • MCP current coaching calls for team engagement in last mile, transition and fruitpeak delivery • Visits in entities for Financial and legal support • Visits for leadership pipeline support • Summit for GCDP and GIP for elects MCVPs for the peak (Amal project) • MCP Summit for planning focus
WENA Region Q1 report
OUTCOMES
Q1 ACTIVITIES CHECK
Entity Visit + Follow up IPM WENA LDS + XPRO OST Team mgmt
Deliver entity visit for AIESEC in France, Canada, Iceland, Finland,
Austria, Malta, Ireland, Italy, Greece
Aligment of supply and demand for the summer peak and general
coaching on FO-BO synergy and team maagement
Session preparation, session delivery and entity consultancy
during the conference
Creation of WENA SWOT and creation of the first regional
collaboration projects.
Virtual management of faci+chair selection and preparation, session preparation and delivery, output
creation and release to the network
In adition to WENA, physical attendance to AP, MENA and
AFROXLDS
Regional communication MCVP Coaching
Global matching mania Customized partnership support
AIESEC International Q1 2015 Report
RESULTS MONITORING - ogip
AIESEC International Q1 2015 Report
220
334
269 270
Q1 2014 Q1 2015
OGIP Q1
Matched Realized
RESULTS MONITORING - Igip
AIESEC International Q1 2015 Report
192 225
269
158
Q1 2014 Q1 2015
IGIP Q1
Matched Realized
RESULTS MONITORING - OGCDP
AIESEC International Q1 2015 Report
784 692 702
431
Q1 2014 Q1 2015
OGCDP Q1
Matched Realized
RESULTS MONITORING - IGCDP
AIESEC International Q1 2015 Report
246
324 320 348
Q1 2014 Q1 2015
IGCDP Q1
Matched Realized
challenges
AIESEC International Q1 2015 Report
• Regional conference model updated (WENA LDS, EuroCo) • Entities running the first pilots of regional collaboration (Italy, Malta, US, Germany, Spain, Nordics) • Co-creation of regional roadmap for 2015-2016 with MCPs at IPM • Launch of Global Entrepreneurs Camapin among the subregion • Entity visits to support the summer peak
• Downscale straegies at a local level and ignite sense of urgency • Putting regional collaboration in to actions in a faster way • Moving operations of entities to EXPA • Cross tier regional collboration (T1&2 with T3&4)
successes
Q2 evolution
AIESEC International Q1 2015 Report
Main focuses for Q2 will be • MCP elected coaching calls for team forming, transition and fruitpeak delivery • MCP current coaching calls for team engagement in last mile, transition and fruitpeak delivery • Follow up with OSTs for peak delivery • MCP Summit for planning focus
Talent management Q1 report
OUTCOMES
AIESEC International Q1 2015 Report
Q1 MILESTONES CHECK
IPM Preparation & Delivery
TM XPRO’s Preparation and APC Delivery LEAD
Agenda management, session preparation, dry running and
delivering IPM.
Supporting in LEAD and TM tracks, alignment with FACIs for all XPRO’s.
Preparing, dry running and delivering APC.
MCP LEAD 1415 and 1516 on track with steps for Q2, LEAD frameworks piloting and education, GLC launch
and preparation
MAIN KPIs MONITORING
KPI Name Planned Achieved %
TMP/TLP NPS 0.60 unknown -
Productivity 1.00 unknown -
Team Mnms fulfillment 70% unknown -
Newsletters 3 3 100%
TXP OP in EXPA Prep, Testing & Pre-Launch
Finalising TXP launch materials, testing the TXP OP and
functionalities on EXPA, preparing pre-launch in XPROs.
1. In APC, a big challenge was MC-LC communication because all support, education and coaching was given to many entities but LC EB elects and members where not informed about many basic strategies regarding TM and LDM and such.
2. Need to simplify the basic strategies AI suggests (everything around the business model) is not reaching LC levels in a way they understand and know what actions they need to take, i think we need to have a clearer support action plan for MC’s to download to LC’s
Main comments for tm
AIESEC International Q1 2015 Report