Andrew H. Price373 E. Cabo Ln. A, Columbia, MO 65202ahprice01@outlook.com - (620) 704-5388

PROFILE

Recognized for being a leader amongst peers with excellent verbal and written communicationabilities

Proven hardware, software, and network troubleshooting and repair capabilities while findingroot causes

Customer focused and known for building strong relationships while working through networks

SKILLS

Team Leadership Customer service MS Office Suite Windows OS Procurement

Auto Cad and Pro. E. Networking Server monitoring Internet traffic

monitoring Internet research

Change Management Risk Analysis C++, SQL, Visual Basic,

Java Backup and Recovery

PROFESSIONAL EXPERIENCEIBM, Columbia, MO May 2013 - presentProject Administrator

Work with business process owners, tool and data architects, and management to deliver projects. Simplify, extract and join data sources to provide data/views in support of strategic business

management processes and decisions Gather requirements, understand the source systems, existing process, data purpose, make

recommendations Ensure data integrity and quality of deliverables Understand a project plan and provide timely updates on the status of expected deliverables Ability to simultaneously manage and organize multiple projects Functional Procurement subject matter expert within organization Process procurement requests ranging from tens of dollars too millions dollars for various

customers including HIPPA regulated customers Create and submit ID’s for customer and IBM resources to gain access to customer shared

systems in order to fulfill their various work responsibilitiesChange Management Coordinator

Apply a structured methodology and lead change management activities Coordinate and manage technical environment changes for IBM and $46 billion client Work with technical and non-technical resources to ensure the continuation of Business as Usual

with little to no impact to the end user Create and prepare weekly reports of all changes and disseminate reports for preparation of

discussion with the Change Approval Board. Host calls with both IBM and customer representatives to discuss changes with the Change

Approval Board Created a Notes hot button for change templates, both Legacy and SAP, within an email template

for all requestors, eliminated wasted effort in gathering needed information after the fact, netvalue add of 10-40 minutes per change request

Track status of all changes and report in change tools of statuses as changes complete or end.

COLUMBIA COLLEGE, Columbia, MO October 2011 – May 2013Network/Tier Three SupportNetwork Technician

Create daily reports on internet flow for 35 offsite campuses and main campus Assist in the organization, setup, and tracking of all server backups Created a SQL query to populate runtime information of all weekly and monthly backups that

was embedded into a button in Excel, allowing for the elimination of 10 human hours manuallygathering such information.

Run network cable and infrastructure on main campus, and various satellite campuses Maintain a sound physical and wireless network infrastructure for use by students, staff, and

visitors Troubleshoot and resolve network connectivity issues on site and remotely

WAL-MART STORES, INC. (#159), Columbia, MO May 2006 – October 2011Photo Center Specialist/Technician & Wireless & Electronics Sales

Assist customers with photo ordering process Maintain photo and film processing equipment and chemical balance maintaining OSHA

standards Assist customers in the purchase of contract and non-contract cellular devices Field questions concerning all products within the electronics, wireless, and photo departments Ensured all sale items were available to customers

EDUCATION AND CERTIFICATIONSCOLUMBIA COLLEGE Columbia, MO December 2013

B.S. Computer Information Systems, Business Minor3.45 GPA

IBM – MoreSteam University Columbia, MO May 2013IBM Six Sigma Yellow Belt

COMMUNITY SERVICEThe Church of Jesus Christ of Latter-Day Saints, Salt Lake City November 2002 – November 2004Full-Time Missionary

Taught principles of the church Provided service to schools as a tutor and service to community Led and mentored other missionaries Managed the work of teams of 10 to 25 missionaries