ahmed maher CV .....banking call center
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Transcript of ahmed maher CV .....banking call center
Page 1 of 3CURRICULUM VITAE
AHMED MAHER ABD ALLAH
Doha, Qatar.Tel: 70917448 [email protected]
Being an optimistic, energetic and self-confident person, I would like to utilize my analyzing and forecasting skills and experience for your reputed firm to reach at the highest level of management and to achieve the organizational goals.
Examination Year of Passing Board/University
Om El-Abtal experimental language school 2003
Faculty of Commerce , Accounting department 2008 Cairo University
(1) Gasco (Egyptian Natural Gas Company) Cairo,Egypt.
Designation: In External Purchases department & General tasks departmentDuration: July 2003 to Dec 2006
Key Responsibilities
To develop and maintain healthy relations with active suppliers and the supplier community.
To analyze and report on long-range availability and costs of major purchased items. To support the firm's operations with an uninterrupted flow of materials and service. Encourage employees to report unsafe or unhealthful conditions Managing and controlling all the company’s external suppliers with particular emphasis
on the purchase of Materials and finished parts for production. Continually improve purchasing methods and drive down external spend .
(2) Middle East for Plastic Cairo,Egypt
Designation: sales Executive Duration: Jan 2007 to Jun 2011
Key Responsibilities
• Listening to customer requirements and presenting appropriately to make a sale.• Maintaining and developing relationships with existing customers in person and via telephone calls and emails. • Cold calling to arrange meetings with potential customers to prospect for new business.
Educational Attainments:
Objective:
Professional Experience:
Page 2 of 3• Recording sales and order information and sending copies to the sales office, or entering figures into a computer system.
(3) Development and Reconstruction Bank Cairo,Egypt.
Designation: call centerDuration: July 2011 to May 2012
Key Responsibilities
document all call information according to standard operating procedures
handle customer inquiries both telephonically and by email enter new customer information into system. provide customers with product and service information.
(4) Cars auto spare parts Cairo,Egypt. Designation: Showroom manager Duration: Aug. 2012 to April 2014
Key Responsibilities
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
(5) Shinwha international Doha,Qatar. A leading software company engaged in the operations of software development, web designing, ERP Solutions, online advertisements etc.
Designation: Sales executive Duration: May2014 to Jun2014 Key Responsibilities
To generate clients for websites, web based software applications. To make effective marketing by SEO. Provide daily reports on all processes to the management. Monitor on time execution of received orders. To advise clients about marketing through social networking Medias.
(6) Flora company Doha,Qatar Designation: Senior Technical SpecialistDuration: Jun 2014 to August 2014
Key Responsibilities
Easily recognizes system deficiencies and implements effective solutions. Suggests alternative technical solutions to meet client requirements more efficiently, and/or
with greater reusability, and / or longer life. Understands browser / client specific compatibility issues. Possess a knowledge base of each client's business, systems and objectives.
Page 3 of 3 Train customer on the new technology.
(7) Group to secure (El Fahd Group) Doha,Qatar. Designation: sales & markerting executive Duration: sept2014 to Till now
Key Responsibilities
Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.
Provides information by collecting, analyzing, and summarizing data and trends. Achieves marketing and sales operational objectives by contributing marketing and sales
information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Accomplishes marketing and organization mission by completing related results as needed.
Excellent Knowledge of Microsoft Office and Internet Good knowledge of Hardware and software June08 –Aug08 English course in the American University in Cairo(Intermediate English II).April2004 – may2004 Course in the basics of Capital Market in Cairo University.
Good communication skills. Self-confident and self-motivated. Good Organizational, Interpersonal, Leadership & Supervisory Skills. Ability to work independently with high level of responsibility. Strategic orientation and thinking ability, flexible and hardworking
Native language Arabic Very good command of both written and spoken English
Nationality : EgyptianSex : MaleMarital Status : SingleReligion : IslamDate of birth : 8th November 1986Visa status : transferable visaDriving license (Qatar): qatar driving license
I hereby declare that all the information provided above are correct to the best of my knowledge.
Signature
AHMED MAHER
Computer Knowledge:
Personal Skills:
Languages skills:
Personal Information:
Declaration: