Agile Coaching Nightmares: Lessons We Can Learn From Gordon Ramsay
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Transcript of Agile Coaching Nightmares: Lessons We Can Learn From Gordon Ramsay
CRAIG SMITH
@SMITHCDAU
COACHING
LESSONS WE CAN LEARN
FROM GORDON RAMSAY
AGILE
WELCOME…
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@agilerenee
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LOVE
OR
HATE?
LISTEN & LEARN
OBSERVEHOLD A
MIRRORASK TO
COMMIT
ENERGISE / TEACH / MENTOR
STAND WITH THE
TEAM
REFLECT & NEXT
ACTIONS
SHOW FORMULA
COACHING FORMULA - GROW
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RESPONSIBILITY PROCESS
Re
sp
on
sib
ilit
y P
roc
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s®
by
Ch
ris
top
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very
& T
he
Le
ad
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Gif
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ACI COMPETENCY FRAMEWORK
Ag
ile
Co
ac
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titu
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oa
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Co
mp
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am
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ork
COACHING KATA
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LISTEN & LEARN
https://www.youtube.com/watch?v=HjW-xKbelUc
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KATA:
POWERFUL QUESTIONSLISTEN &
LEARN
LISTEN & LEARN WHAT DID WE OBSERVE?
Goal /
Reality
Pre-Responsibility / Denial / Lay Blame
Coaching
POWERFUL QUESTIONS
WHAT DID YOU OBSERVE?
WHAT ELSE COULD YOU ASK?
ACTIVE LISTENING
EMPATHY
COACHING ALLIANCE
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OBSERVE
https://www.youtube.com/watch?v=YJ8dRorGtTw
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KATA:
CONFLICTOBSERVE
OBSERVE WHAT DID WE OBSERVE?
Reality /
Options DenialMentoring /
Mastery
GEMBA > GO SEE
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CONFLICT
WHAT CONFLICT DID YOU OBSERVE?
WAS CONFLICT USEFUL AS A COACH?
ROOT CAUSE ANALYSIS
HOLD A MIRROR
https://www.youtube.com/watch?v=1Dhkjmup7PQ
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HOLD A MIRROR
KATA:
USE THE MODELS
HOLD A MIRROR WHAT DID WE OBSERVE?
Reality Lay Blame / Justify / Shame
Coaching / Mastery
THE TRUTH CAN HURT
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LOOK FOR METRICS
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POKE THE BEAR
NON-VIOLENT COMMUNICATION
ASK TO COMMIT
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KATA:
BODY LANGUAGEASK TO
COMMIT
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ASK TO COMMIT WHAT DID WE OBSERVE?
Reality / Options
Quit / Shame / Obligation /
Responsibility
Coaching / Mentoring
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BODY LANGUAGE
WHAT BODY LANGUAGE DID YOU SEE?
ENERGISE / TEACH / MENTOR
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KATA:
AGILE PRINCIPLES
ENERGISE / TEACH / MENTOR
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ENERGISE / TEACH / MENTOR
WHAT DID WE OBSERVE?
Options / Way Forward
Responsibility Mentoring / Facilitating /
Mastery
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AGILE PRINCIPLES
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WHAT PRINCIPLES WERE PRESENT HERE?
Business people and developers must work together daily
throughout the project.
Build projects around motivated individuals. Give them the
environment and support they need, and trust them to get the
job done.
The most efficient and effective method of conveying
information to and within a development team is face-to-face
conversation.
Continuous attention to technical excellence and good
design enhances agility.
The best architectures, requirements, and designs emerge
from self-organizing teams.
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KEEP IT SIMPLE
ENVIRONMENT & TOOLS
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MENTOR / LEAD BY EXAMPLE
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PROBLEM IS THE SYSTEM, NOT PEOPLE
STAND WITH THE
TEAM
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STAND WITH THE
TEAM
KATA:
USE THE MODELS
STAND WITH THE
TEAMWHAT DID WE OBSERVE?
Way Forward Responsibility Coaching / Mastery
STAND “WITH” THE TEAM
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BUILD QUALITY IN
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REFLECT & NEXT
ACTIONS
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KATA:
COACHING ALLIANCE
REFLECT & NEXT
ACTIONS
REFLECT & NEXT
ACTIONSWHAT DID WE OBSERVE?
Way Forward Responsibility Coaching
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SEAGULL COACHING
RETROSPECT & NEXT ACTIONS
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MAKE YOUR COACHING STICK
COACHING ALLIANCE
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LISTEN & LEARN
OBSERVEHOLD A
MIRRORASK TO
COMMIT
ENERGISE / TEACH / MENTOR
STAND WITH THE
TEAM
REFLECT & NEXT
ACTIONS
COACHING ALLIANCE
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LISTEN & LEARN
LISTEN & LEARN
LISTEN & LEARN
OBSERVE
OBSERVE
OBSERVE
HOLD A MIRROR
ASK TO COMMIT
ENERGISE / TEACH / MENTOR
STAND WITH THE
TEAM
REFLECT & NEXT
ACTIONS
WRAP UP
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LISTEN & LEARN
OBSERVEHOLD A
MIRRORASK TO
COMMIT
ENERGISE / TEACH / MENTOR
STAND WITH THE
TEAM
REFLECT & NEXT
ACTIONS
KNOW YOUR PROCESS
USE YOUR TOOLS
REMEMBER THE GOAL
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BE YOURSELF AND PRACTICE
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