Agile Business Intelligence in the Large...
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PRESENTATION FOR THE AUSTRALIAN CHAPTER OF THE DATA WAREHOUSE INSTITUTE AGILE BUSINESS INTELLIGENCE IN THE LARGE ENTERPRISE IN THE LARGE ENTERPRISE Jason Sharpe Telstra Enterprise & Government 06 October 2010
Transcript of Agile Business Intelligence in the Large...
PRESENTATION FOR THE AUSTRALIAN CHAPTER OF THE DATA WAREHOUSE INSTITUTE
AGILE BUSINESS INTELLIGENCE IN THE LARGE ENTERPRISEIN THE LARGE ENTERPRISE
Jason Sharpe
Telstra
Enterprise & Government
06 October 2010
AGILE SOFTWARE DEVELOPMENT IS A GROUP OF SOFTWARE DEVELOPMENT METHODOLOGIES BASED ON ITERATIVE AND INCREMENTAL DEVELOPMENT, WHERE REQUIREMENTS AND SOLUTIONS EVOLVE
THROUGH COLLABORATION BETWEEN SELF-ORGANIZING, CROSS-FUNCTIONAL TEAMS.ORGANIZING, CROSS-FUNCTIONAL TEAMS.
August 2010, from Wikipedia, the free encyclopedia
(Redirected from Agile Manifesto)
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
ABSTRACT & TOPICS
Telstra is the largest telecommunications provider in Australia with an enterprise data warehouse program, 7 legacy data warehouses, over 120 data marts, many reporting systems, multiple business units and centralised IT and Finance.
With the business and technical landscapes continuously changing and the time available to adapt and respond to those changes continuously decreasing, Telstra is pursuing a Collaborative Information Management Approach to enable agile business intelligence.
This presentation will discuss motivation, theory and approach to agile business This presentation will discuss motivation, theory and approach to agile business intelligence in the large enterprise.
Topics:
– Business & Technical Challenges
– Natural Systems
– Complex Adaptive Systems
– Making Best Use of All Levels of BI Maturity
– Enabling Collaborative Information Management
– Governing towards a Single View of Truth
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
BUSINESS & TECHNICAL CHALLENGES
Business Challenges
– Dynamic external business environment
– Dynamic internal business organisation
– Decreasing time to market or respond
– Timely access to [quality and complete] information
Profitability pressures on more cost efficient solutions– Profitability pressures on more cost efficient solutions
Technical Challenges
– Incorporating data from new, transient and legacy systems
– Too many BI technologies with too few and varying skills
– One size does not fit all, not all data suited for the EDW
– Addressing tactical needs whilst pursuing strategic plans
– Aligning business intelligence teams across the enterprise
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
THEORY OF NATURAL SYSTEMS
Water & Environment
Natural systems have evolved with large central components servicing and being serviced by a distribution network of smaller components that are equally as important as the central components. All are needed in balance to operate as a whole.
SOURCE: The National Centre for Atmospheric Research SOURCE: www.worldinvisible.com
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
COMPLEX ADAPTIVE SYSTEMS
Complex adaptive systems are special cases of complex systems. They are complex in that they are diverse and made up of multiple interconnected elements (and so a part of network science) and adaptive in that they have the capacity to change and learn from experience.
SOURCE: Wikipedia
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
MAKING BEST USE OF ALL LEVELS OF BI MATURITY
1Ad-Hoc
2Repeatable
3Defined
4Integrated
5Optimised
by teams of individuals using a shared system to support …
by LOB for implementation and support by IT to support …
by F&A using definitions provided by LOB using systems implemented and supported by IT that is used to support …
by Transformation Program with input from LOB & F&A to enable LOB & FA& to support …
work performed byIndividuals to support …
Information Flow
Individuals Lines of Business Multiple The
BI Software
Processes
People
Data Content
Data Structures
Infrastructure
Logical 3NF
Cognos / BO
CubesStar Schemas
Teradata
Fat TablesExtracts
MicrosoftSASXcelcius, SAS
Laptop + AAMIE
Performance Financial All Content
ITFinanceBI COEWork GroupsIndividuals
Marketing Operational
Operations ReportingAnalysisModelling Data Warehousing
Individuals & One-Offs
Lines of Businesses
Business Units
Multiple Business Units
The Enterprise
Reps DSC F&A IT
IDM IDM/CIMA CIMA EDW
Typical …
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
ENABLING COLLABORATIVE INFORMATION MANAGEMENT
1 2 3 4 5
TE&G withCorp Mktg
TE&G CKI with DWSA and TEG
F&A
TE&G CKI with DWSA and Corp
F&A
TE&G with Corp IT and Corp F&A
Will be for cross-BU Dashboards & Reports and
self-service data exploration and reporting
Will be for Business Unit Dashboards & Reports
Will be for exclusive use with SAS
Ent-MinerFor data mining
Will be for use with SAS
Ent-Guide or BI-MAXFor self-
service queries
To enable collaborative information management, we have first enabled power users at level 1 and are adding in more users as we progress to level 5.
Ad-Hoc Repeatable Defined Integrated Optimised
TacticalCIMA via EDW
AAMIE
Ad-Hoc Queries
Business Unit Dashboards
and Reports
Cross-BU Dashboards & Reports
IDM TEG
CVA D&B MAXIM
IDM CORP
CIMA Sandpits
Enterprise Data
Warehouse
RAPTOR EPMAcct PlansStop Gap MeasureInterim Data Mart
Enterprise Dashboards & Reports
Initial CapabilityAAMIE
StrategicEDW
Data
Mining
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
A COLLABORATIVE INFORMATION MANAGEMENT APPROACH
Agile data warehousing with integrated sandboxing will enable business units to self-manage data from their systems and blend that data with enterprise data from corporate systems through a suite of enterprise grade reporting architectures.
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
Operating ModelTE&G Alignment to Cross-Company Governances & Forums
Cross-Company Data Governance
EDW Program
Corp F&A EIM
TE&GJ Sharpe
Cross-Company Reporting & Metrics
Governance
Cross-Company Data & Reporting Strategy
& Architecture
Corp F&A EIMJ Hebden
Corp F&AS Dorrington
Business Unit Representatives
TE&G Data Stewards Council
• Report Rationalisation• Dashboard Enablement• Data Quality Improvement• Collaboration & Knowledge
Cross-Company Governances & Forums
• EDW Key Advisers & CSA Program Governance• Enterprise Reporting Governance• EDMS Program Governance• Telstra Business Intelligence Forum• Telstra Collaboration & Knowledge Mgmt Forum
TE&G CKI Team
• Operational BI• Performance BI• Predictive BI• CK Mgmt
Corp IT S&AM Kortink
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
Operating ModelTE&G VBM Business Intelligence Review April 2008
Other Groups Requesting Support
Project JupiterProject Jupiter
NA&S
NES
TPM
TEG Ops CKI
TEG Ops CKI
TE&G Data Stewards
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
Operating ModelTE&G VBM Business Intelligence Review April 2008
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
REFLECTION
Business & Technical Challenges
Natural Systems
Complex Adaptive Systems
Making Best Use of All Levels of BI Maturity
Enabling Collaborative Information ManagementEnabling Collaborative Information Management
Governing towards a Single View of Truth
With the business and technical landscapes continuously changing and the time available to adapt and respond to those changes continuously decreasing, Telstra is pursuing a Collaborative Information Management Approach to enable agile business intelligence.
Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final
