Agent Controlled Trip Monitoring and Messaging
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Agent Controlled Trip Monitoring and Messaging
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FlightStats has advanced solutions for Agencies: Revenue generating, disruption management, trip outcome details and service validating reports of trip disruption intervention by agents
Transcript of Agent Controlled Trip Monitoring and Messaging
Agent Controlled Trip Monitoring and Messaging
FlightStats aggregates and delivers flight and airport informa5on that lowers travel-‐related costs and improves the travel experience
Data sourced from airlines, airports, civil avia5on
authori5es, GDS’s and 3rd party partners
Over 90,000 flights tracked each day
Nearly 85% of all scheduled passenger flights tracked globally
Code-‐share mapping extends coverage to 150,000 flights daily
Most Accurate Data Available
98% Coverage in North America
88% Coverage in Europe
76% Coverage in Asia-‐Pacific
68% Coverage in South America
The Broadest Geographical Coverage
Our solu5ons deliver value to major brands across the travel ecosystem
Dynamic Integra=on
Ticketed PNR data
from agency
Event-‐triggered monitoring of the en5re trip lifecycle (pre-‐trip, flights, connec5ons, away stay, etc.)
Agent tools for revenue-‐genera5ng, disrup5on
management, trip outcome details and service valida5ng reports of trip disrup5on interven5on by agents
Agency-‐branded dispatch of informa5on to the right par5es (traveler, agent, corpora5on or
stakeholders)
FlightStats delivers value at each stage of the travel transac5on
Virtuous Cycle
Monitor PNR
Iden=fy Disrup=ons
Manage Workflow with TripAssist
Resolve Problem
Capture Transac=ons
Communicate Resolu=on
Quan=fy Service Value and ROI
Increase Revenue and Demand
• Con=nuing innova=on
End-‐to-‐end travel management
Remain connected, agency-‐branded and
highly relevant throughout the ac5ve
travel phase
Provide clear travel enhancement (with
measurable ROI) through proac5ve disrup5on
management for business or leisure travel
Compe55ve advantage,
improved service and new revenue
Schedule a demo of the FlightStats solu5ons for travel agencies
Meara McLaughlin VP, Business Development [email protected]
