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Transcript of Agency Express3 0
AgencyExpressAgencyExpress™™ 3.0 3.0
America’s Second Harvest and The Aidmatrix Foundation, Inc. introduce AgencyExpress 3.0: the latest streamlined solution for food banks and agencies to conduct product ordering online. 20+ food banks use this online shopping system right
now, including some of the busiest food banks in the country.
1,000 orders each day totaling over 300 million pounds of food since the inception of AgencyExpress™.
What Is AgencyExpress™? An online shopping solution that connects food
banks’ inventory with agency needs. Benefits: Increase overall effectiveness Decrease existing work Provide real-time visibility to inventory Provide easy order entry / order status Increase ability to fill more orders Free up staff to work on high-value tasks
AgencyExpressAgencyExpress™™ 3.0 3.0
AgencyExpressAgencyExpress™™ 3.0 3.0
AgencyExpress 3.0 Delivers: Bottom line: More t ime feeding hungry Americans
faster than ever before
AgencyExpressAgencyExpress™™ 3.0 3.0
How Does AgencyExpress™ Work? Agencies log on to the AgencyExpress web site, browse
qualified inventory for their program and submit orders. Orders are sent to your Navision/Ceres system. Approved orders are posted on the website and the
agencies are notified of approval. Orders are fulfilled based on your defined business
workflow.
AgencyExpressAgencyExpress™™ 3.0 3.0
Introduction page content / configuration specific for each food bank
Enhanced shopper experience More coaching / assistance on the site Order management / history Graph of order history
Custom home page Custom support Reset password
AgencyExpressAgencyExpress™™ 3.0 3.0
AgencyExpressAgencyExpress™™ 3.0 3.0
Enhanced shopper experience
Pick-up scheduler
AgencyExpressAgencyExpress™™ 3.0 3.0
Improved order management for both web and non-web orders
Improved Order Management
Review Cube Size
View Product Images
AgencyExpressAgencyExpress™™ 3.0 3.0
AgencyExpressAgencyExpress™™ 3.0 3.0
Improved order management Delete, print
and edit orders
Improved reporting Graphs of order
history
AgencyExpressAgencyExpress™™ 3.0 3.0
Customizable “report a problem” Get help from the right person sooner
Reset your own password More explanation of your shopping status
If your program is on hold, the site will let you know the corrective action when you try to order
AgencyExpressAgencyExpress™™ 3.0 3.0
New item information Per serving item cost Option to link to a picture of item
Email shopper enhancements Food bank can send an earlier notice when accepted
Support for allocated orders Cube size
Items and order standard size for vehicle loading
Delivery fee estimate
AgencyExpressAgencyExpress™™ 3.0 3.0
Order modification Food banks can choose to allow the shopper to update
and delete orders
Scheduling Support for appointments prior to order
Book preferred appointments Show standard delivery appointments
Assign orders to an existing or new appointment
AgencyExpressAgencyExpress™™ 3.0 3.0
AgencyExpressAgencyExpress™™ 3.0 3.0
Benefits for the Food Bank Increased agency-order fill rates Increased visibility of available inventory Increased flow-through in the warehouse Reduced overall operational costs Reduced manual processes Improved quality control: automated Ceres qualifiers only offer
approved products Real-time, accurate stakeholder reporting
AgencyExpressAgencyExpress™™ 3.0 3.0
Benefits for the Agencies Near real-time inventory availability information 24/7 Order product that is actually in stock No need to wait for a shopping list On-demand reporting Total order weight Total agency liability to the food bank Order history available Online status information on what is happening with agency orders Flexibility for the food bank to update orders and provide agencies with
the final version
Prerequisites for Food Banks Use Navision/Ceres 1.4 or higher A Navision client connection dedicated for data transfer Standard workstation to act as a synchronization server with an Internet and network
connection Reasonably fast (56KB or better) continuous connection to the Internet for data
transfers Budget to cover $1,200 Aidmatrix implementation service and $200 Aidmatrix monthly
subscription fee Budget additional consulting time with Navision solution center to assist with the
Navision implementation and training, costs may vary but typically $10,000-$12,000 Current Microsoft Navision enhancement agreement Staff available to initially train the agencies on using the system
AgencyExpressAgencyExpress™™ 3.0 3.0
AgencyExpressAgencyExpress™™ 3.0 3.0
Prerequisites for Agencies Staff willing to attend training Access to a computer with an Internet connection Access to email to monitor status updates Commitment to placing and managing orders through the
system
AgencyExpressAgencyExpress™™ 3.0 3.0
To preorder or to get further information contact [email protected]
AgencyExpressAgencyExpress™™ 3.0 3.0
“Getting the Right Aid to the Right People at the Right Time™”
Thank You