Aeonix & Ingate · Aeonix & Ingate Role in Enterprise . 2 ... 21 Aeonix - High-Performance Platform...
Transcript of Aeonix & Ingate · Aeonix & Ingate Role in Enterprise . 2 ... 21 Aeonix - High-Performance Platform...
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Aeonix & Ingate
Role in Enterprise
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What is Aeonix?A Unified Communications Solution delivering…….
Telephony
Voice
Handsets
Audio
Collab-
oration
Contact
Center
UM Video
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Aeonix UC&C Solution
Unified Communications & Collaboration solution
Software based solution
Standards based platform
Centralized licensing
Unified Administration
Non Proprietary device support
Mobility
ACCSeaMail
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Aeonix Value Proposition
UC&C solution designed to meet current and future challenges of distributed organizations
Scalability –25k users
ResiliencyOpen
ArchitectureSimplicity
Lowest total cost of ownership (TCO) possible with
minimal IT resources required
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Aeonix - Distributed, Cloud, VM
Headquarters
Remote Office
Small Remote Office Remote Office
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Aeonix – High Availability
Headquarters
Remote OfficeSmall Remote Office
PSTN
Remote OfficeServer Fails
End points register with
default server
Network Connection Fails
End Points register with
Remote Survivable Node
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Aeonix – High Availability
Headquarters
Remote OfficeSmall Remote Office
Database Replication
Real-time update
Active/active survivability
Remote Office
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Aeonix - Scalability
Currently - Up to 25,000 Users
R3.0 - Up to 100,000’s Users
One Server – Up to 5,000 Users
One software for all sizes
(users & sites)
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Building Blocks
The Aeonix Technology
Stack
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Aeonix - High-Performance Software Platform
Unified
Administration
Communication Platform
PSTN GW
Mobility
Applications (UC, VM, UM, ACD, Reporting, etc.)
SIP
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Aeonix - High-Performance Platform
Unified
Administration
Communication Platform
PSTN GW
Mobility
Applications (UC, VM, UM, ACD, Reporting, etc.)
SIP
Communication Platform
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Aeonix Server
Properties
Standard database
Linux operating system
Software License
Recommended Platform
COTS (Custom off the Shelf) servers
Dell R2xx-6xx 8G RAM Dual Drive Processor
Customer provided or Tadiran provided
Virtualization (VM Ware or Hyper V)
One Server for all Applications
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Session Border Controller - Ingate
LAN
Aeonix
PSTN
ITSP
SIP
Ingate SIParator
WAN
WebIngate SIParator
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Ingate SIParator - SBC
The Ingate SIParator manages the protection and communications with outsourced applications. SIParatorcan be software running on a server or it can be an appliance
SIParator Delivers :
Session-aware access control for signaling and media
Security encryption devices
Protection against Dos/DDos attacks & overloads
Topology hiding, privacy and VPN separation
Fraud prevention deep packed inspection enables protection against malicious or annoying traffic
CAC - Call Admission Control
Monitoring and reporting
Failover
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Aeonix - High-Performance Platform
Unified
Administration
Communication Platform
PSTN GW
Mobility
Applications (UC, VM, UM, ACD, Reporting, etc.)
SIP
The Data Interface / Transport layer
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Full SIP Handset Portfolio
T42G
VP530
T46G
EXP39
T322PT320P
T328P
T41
T48G
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Failover and Fallback
Aeonix signals SIP telephones on server failure
SIP telephone registers to new Aeonix server or Ingate
SIParator
Call continue without interruption
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Extended SIP Features (ESF)
SIP handles calls uninterrupted
By default, does not handle extended features
Agent Feature (LogIn/Out, Release, Calls Waiting,etc)
HELP
Record on Demand
Call Forward while on a call
Developed handling messages to SIP telephones
Problem, local security and remote firewall
Ingate SIParator allows ESF to work for remote
telephones
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Security
GW
VPN
Usage of Session
Border Controller and
Security Protocols
Internet
SBC
DMZ
Media Encryption
using SRTP
Encrypted Signaling
using TLS
GW
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Aeonix Infrastructure - Summary
ITSP
Local LAN
SBC
PSTN
ACCSeaMailGateways
Aeonix UC Platform
Phones
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Aeonix - High-Performance Platform
Unified
Administration
Communication Platform
PSTN GW
Mobility
Applications (UC, VM, UM, ACD, Reporting, etc.)
SIP
Support for HTML5 and WebRTC
Bring new functionality to enterprise
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Dispatch Console – HMTL5 based
Application for Control of remote sites
Quick response and fast call divert in an emergency
Two telephone support
Barge-In to calls (Zone page)
Group division
Integration with CCTV systems
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Aeonix Dispatch Console
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ACC – Aeonix Contact Center
Integrated Contact Center
Wide selection of Graphical and Tabular report templates
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ACC Delivers Unique Solutions
CSTA/TAPI
Engine
Aeonix
Ingate SIParatorWebRTC
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WebRTC support
Contact Centers will expand WebRTC for the
following:
Video and audio from company web page
Intelligence from website browsing
Clear call recording and analytics
No longer restricted by PSTN codecs
Security
Viometrics with certificate
Agent efficiency
Real-time speech analytics (keywords)
Less time on call by agent
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Summary
Aeonix UC&C is expanding SIP functionality in the
enterprise
Ingate SIParator provides key elements with the
Aeonix
Security
Flexibility
Scalability
Resiliency
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Thank you.