Advertising’s New Medium : Human Experience (inspired by the article of Jeffrey F. Rayport)

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Advertising’s New Medium : Human experience BY JEFFREY F. RAYPORT Presentation by Elaine Lorent

description

We are living in a media saturated world, which is kind of a sad reality for us marketers. I had the chance to work on that project, that sort of gives a new ways to reach your target audience in a less intrusive way. This is a genuine idea from Jeffrey F. Rayport about how the human experience can actually be seen as a new media for advertising. Throughout the slides, I tried to show as much as possible how this was true and though, really effective in a brand communication process today. This was a NYU project for the class of Digital Marketing taught by Tina Miletich. Feel free to try to answer the questions at the end of the presentations to be sure that you understood the key concepts. Link to the article: http://hbr.org/2013/03/advertisings-new-medium-human-experience/ar/1

Transcript of Advertising’s New Medium : Human Experience (inspired by the article of Jeffrey F. Rayport)

Page 1: Advertising’s New Medium : Human Experience (inspired by the article of Jeffrey F. Rayport)

Advertising’s New Medium : Human experience

BY JEFFREY F. RAYPORT

Presentation by Elaine Lorent

Page 2: Advertising’s New Medium : Human Experience (inspired by the article of Jeffrey F. Rayport)

Today: Media saturated world …

Advertising built on persuading through: Interruption

Intrusion

Repetition

Brute ubiquity

This not anymore effective….

… And it needs to be rethought

Presentation by Elaine Lorent

Page 3: Advertising’s New Medium : Human Experience (inspired by the article of Jeffrey F. Rayport)

Today: Media saturated world …

Advertising should be more focused on What brand can do for their customers.

When brands place their messages

If customers want a specific brand in their life

Presentation by Elaine Lorent

Page 4: Advertising’s New Medium : Human Experience (inspired by the article of Jeffrey F. Rayport)

“Human experience is a medium for advertising”

The 4 spheres of the human experience:

Public sphere: movements from one place or activity to another.

Social sphere: interactions and relation with the other

Tribal sphere: affiliation with groups to define their identity

Psychological sphere: connection with specific thoughts or feelings.

Presentation by Elaine Lorent

Page 5: Advertising’s New Medium : Human Experience (inspired by the article of Jeffrey F. Rayport)

Human Experience: The Public Sphere

Four principles:

They are relevant in context

They help people reach personal objectives

They are branded interventions

They provide engaging, refreshing or compelling experiences

Presentation by Elaine Lorent

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Human Experience: The Public Sphere

Presentation by Elaine Lorent

Page 7: Advertising’s New Medium : Human Experience (inspired by the article of Jeffrey F. Rayport)

Human Experience: The Public Sphere

Presentation by Elaine Lorent

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Human Experience: The Social Sphere

Four principles:

Be relevant in context

Align with social goals of the customers

Address their social needs

Facilitate interaction between people

Presentation by Elaine Lorent

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Human Experience: The Social Sphere

Presentation by Elaine Lorent

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Human Experience: The Tribal Sphere

Four principles:

Suit the character and values of those customers involved

Address desire for identity, self expression, and membership

Provide a social signal or status marker

Empower the customers

Presentation by Elaine Lorent

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Human Experience: The Tribal Sphere

Presentation by Elaine Lorent

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Human Experience: The Psychological Sphere

Four principles:

Use language to establish a cognitive beachhead for a brand

Seek to create habits

Guide cognition

Connect a brand with a mood or an emotion

Presentation by Elaine Lorent

Page 13: Advertising’s New Medium : Human Experience (inspired by the article of Jeffrey F. Rayport)

Human Experience: The Psychological Sphere

Presentation by Elaine Lorent

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How to have a better customer-centric approach and place ads in the four spheres ?

Define objectives first from a consumer’s, not an advertiser’s, point of view

Target the campaign to create value for consumers

Test, listen, and adjust ads to improve the customer experience

Evaluate an expansion strategy

Constantly look for ways to refresh the message

Presentation by Elaine Lorent

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Questions:

Considering the psychological and tribal sphere, would you be more inclined to buy a brand that represents your identity even though it’s the most expensive one?

Do you think that the four spheres have to be use in combination with the holistic marketing strategy of the brand? If yes or no, why and how?

Watch this video. Explain which one of the four spheres is being used and how?https://www.youtube.com/watch?v=gH9dAXKtdu0

Presentation by Elaine Lorent