ADVANCING CONTEXTUAL LEARNING…By Mani Gopalakrishnan

A quote to start with…

Big Data is a lot about knowing your consumers than about the technology…

Our references shape our behaviors

OMG! Brangelina broke

up?Dear! Fixed this coffee maker…

thanks Joe@ YouTube

Hey! My grandma

Rosie is on Facebook…

Honey! Let me Google

for a handyman

Aah! Amazon

knew what I exactly wanted

Mom & Dad! Here is my micro-

master

They all do three things well…

Build & contextualize

a huge content

repository

Get to know the consumer

really well

Engage and Enable

consumers at an individual

level SHAPE CONSUMER

HABITS

Your content is here somewhere…

Credit: Alfresco-Ending Content Chaos

We just don’t do this…

INTERACTIONS

INFORMATION

INSIGHTS

INTENT

INTERESTSSTRUCTURED &

UNSTRUCTUREDDATA

Bio & Demographics about learner

Learner interactions with systems, processes, and others

Insights gathered from all aspects of learner data (from 4Is, 360, Performance)

Job, career, and moment specific intent

Skills, Topics, and others that interests a learner

We use many tools at work…

COLLABORATIONPORTALS CO-CREATE BUSINESS

Learning technology needs to enable this

A solid content aggregation & classification

engine…

1

ONE DATA SOURCE

A data lake that takes and classifies

information 2

Structured Unstructured

Multi-Channel

Multi-Point of Learning

Web Mobile

Things

Predictive, Just-in-time, individual

learning3

Skills as the taxonomy; Skill Graph as the output… enabled by NLP and AI

Your role as a learning strategist…

EXPERIENCE

ENABLEMENTEDUCATION

ENGAGEMENT

Formal learning (classroom, vILC, eLearning, MOOCs)

Just-in-time (search ads, predictive recommendations)

Connection & Community (daily learning bits, likes, shares, comments )

Frictionless & omnipresent (multichannel, point of access)

Skill Graph

A quote to end with…

Big Data is a lot about knowing your consumers than about the technology…