Advanced Metering Infrastructure (AMI)

Damion R. Lampley, P.E.Director, Utility Services

February 21, 2018

37 meter readers and 37 vehicles

Hand-held computers and laptops

• Readings collected daily using a touch-read system requiring physical contact with a wall-pad or

pit-pad by WSSC personnel at each meter location

456,000+ Residential meters

23,000+ Commercial meters

• Readings collected monthly using an Automatic Meter Reading (AMR) drive-by system

High employee turnover

Inaccurate readings and delays• Data entry errors by the Meter Reader• Backlog of scheduled work

Meter accessibility• Meters installed inside the home require

coordination with the customers

Unsafe environments and inclement weather

Quarterly billing cycles

Smart technology composed of several elements: • Remote transmitters

• Two-way communications channel

• Data repository (meter data management)

AMI supports all phases of the meter data life cycle• Data acquisition

• Customer consumption information

• IT application for revenue protection and demand management.

Enhance customer service:◦ Consumption viewed via an online portal

◦ Monitor leaks, illegal consumption, receive alerts

◦ Allows monthly billing

Achieve Business Process Excellence:◦ Increase revenue by replacing older meters

◦ Improve data quality: forecast demand, rates, water loss, non-revenue water mgmt.

◦ Size meters properly for applications

◦ Optimize and repurpose workforce

Water UtilityNumber of

MetersService Area

(Square Miles)Cost of Project

Baltimore,Maryland

410,000 81 $180M

Detroit, Michigan 200,000 139 $150M

Toronto, Canada 450,000 243 $125M

Cleveland, Ohio 425,000 78 $86M

Golden State Water 250,000 n/a* $82M

Missouri American Water

340,000 n/a* $45M

WSSC 479,000 1,000 $92M**

* Multiple Service Areas** WSSC CIP Budgeted Amount

Address infrastructure issues• Aging metering & water distribution infrastructure

• Network device locations

Implement C2M and components• Billing data quality

• Meter data management

Digital Customer Engagement Software• Interface between installation, metering and billing

software

Provide consistent and timely communication

Pre-Phase – Project Management Team

Solicit Commission-Wide Perspective & Input

Develop Scope of Work for Project Management

Request For Information (RFI)

Request for Proposal (RFP)

Evaluate Proposals / Reach Consensus

Award Contract for Project Management

Phase I – Initiation and Planning (6 months)

Needs Document Based on Organizational Expectations

Project Management Plan and Work Breakdown Structure

Risk Management Plan

Assistance in Vendor RFP Process and Negotiation

Phase II – Design (5 months)

Project Team Organizational Plan (including Commission,

Consultant and Vendor Sub-teams)

Implementation and Quality Assurance Plan

Phase III – Configuration, Development, and Construction

(10 Months)

Deployment Plan and Schedule

Go-Live Plan

Public Communications Plan

Phase IV – Deployment (42 months)

Oversee Proof-of-Concept Planning and Deployment

User Acceptance Testing Plan

Go-Live Summary

Meter Deployment Dashboard

Vendor Installation Inspections

Phase V – Project Closure (2 month)

AMI Transition Plan

Final Risk Management Plan

Vendor Performance Management

Lessons Learned for AMI Deployment

Jan. Dec. Jan. Dec. Jan. Dec. Jan. Dec. Jan. Dec.

Project

Management

AMI Phase I

AMI Phase II

AMI Phase III

AMI Phase IV

AMI Phase V

20212018 2019 2020 2023*

Implementation and

Quality Assurance

Plans

Deployment Schedule, Go-Live and Communications

Plans

AMI system Installation, Meter Installation, User Acceptance Testing, GO--Live Summary, Vendor Installation Inspections

Project

Closeout

Award RFP for Project

Manager

Award RFP for AMI

vendor/contractor

Project Management Team Support

*Calendar Year 2022 has been omitted.

AMI meter installations are to continue throughout the year.

Procure Project Management Team

(April 2018)

Award RFP to AMI Vendor/Contractor

(Jan. 2019)

Implementation Plan(June 2019)

Schedule and Communications Plans

(March 2020)

AMI Installation and Acceptance Testing

(Oct. 2023)

Project Closeout(Dec. 2023)

QUESTIONS?