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Transcript of Adult Learning Theory and Advanced Training Skills Kirk T. Hughes, PhD Healthcare Communication...
Adult Learning Theory and Advanced Training Skills
Kirk T. Hughes, PhDHealthcare Communication Group
New Haven, [email protected]
•Credibility
•Confidence
•Connection
Types of Learners
• Sequential
• Practical
• Intuitive
• ??????
Learning Needs
• Sequential
• Practical
• Intuitive
• Logic, order, agenda
• Case studies, anecdotes, stories
• Hands-on, exercises, questions that get answered
Agenda
I. Effective Trainers
II. Qualities of Master Facilitators
III. Facilitator Challenges
IV. Dealing with Data
Strong Facilitators…
•Summarize
•Watch the room
7 Qualities 1. Enjoy people
2. Think logically and quickly
3. Communicate clearly and expressively
4. Practice active listening skills
5. Convey warmth
6. Demonstrate self-confidence
7. Have a business orientation
7 Qualities 1.
2.
3.
4.
5.
6.
7.
7 Qualities 1. Enjoy people
2. Think logically and quickly
3. Communicate clearly and expressively
4. Practice active listening skills
5. Convey warmth
6. Demonstrate self-confidence
7. Have a business orientation
Questions that get answered
• “How many of you……..?”
• “Which of these………….?”
Agenda
I. Effective Trainers
II. Qualities of Master Facilitators
III. Facilitator Challenges
IV. Dealing with Data
Technology’s Challenge
Flexibility
Technology
Causes of Inherited and Acquired Neutropenias
NEUTROPENIAS
Immune
Alloimmune neonatal neutropenia
Primary autoimmune neutropenia
Acquired cycllic neutropenia
Aplastic anemia-agranulocytosis
Drug- related autoimmune neutropenia
Secondary to other autoimmune disorders
Infection
Epstein-Barr virus, hepatitus
Human immunodeficiency virus
Marrow failure in neonates
Acute endotoxinemia neutropenia
(transient, not a true neutropenia)
Cytotoxic Drug Effects
Therapy for cancer, immune disorders,
or side effect of other drugs
DESCRIPTION
Maternal-fetal neutrophil antigen incompatibility
Antineutrophil antibodies
Probably related to a benign clonal expansion of
large granular lymphocytes
Cause unknown, probably drug related
Drugs as haptens interacting with neutrophils
Lupus eryhematosus, Felty’s syndrome,
rheumatoid arthritis
Direct marrow suppression and/or immune
phenomena
Results from overwhelming infection
Acute margination of neutrophils in post capillary
venules from bacteremia
Direct suppression of progenitors, iatrogenic and
most common causes of neutropenia
ADVANCED TRAINING TECHNIQUES
• Connecting with your audience
• Always focus content on needs of audience
• To organize information and delivery to different learning styles
• Breathing
• Room awareness
• Use visuals: don’t let visuals use you
Advanced Training Techniques
• Connect
• Focus content
• Organize info. for different learning styles
• Breathe
• Be aware
• Use visuals
Body Language?
• What’s in a gesture
References & Resources
Yale University
Press, 2001
Thank You!Thank You!
Kirk T. Hughes, PhD
Healthcare Communication GroupProspect Street Associates LLC
272 Edgehill RoadNew Haven CT 06517
[email protected](203)772-3227