Adult Care ServicesFront Door – the Bromley MyLife website
10
Adult Care Services Front Door – the Bromley MyLife website Contact me – Michael Watts, Senior Planning & Development Officer London Borough of Bromley [email protected] Visit http://bromley.mylifeportal.co.uk
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Transcript of Adult Care ServicesFront Door – the Bromley MyLife website
Adult Care Services
Front Door– the Bromley MyLife website
Contact me –
Michael Watts, Senior Planning & Development Officer
London Borough of Bromley
Visit http://bromley.mylifeportal.co.uk
I’m going to talk about -
Introduction
____Visit http://bromley.mylifeportal.co.uk
Bromley MyLife – a recap
The past 6 months In the pipeline
1 2 3
To help people make
informed choices about their lives
____Visit http://bromley.mylifeportal.co.uk
adults with care & support needs
children with Special Educational Needs & Disabilities
fostering & adoption services
keeping healthy & well
people who care for others
The five parts of the website
____Visit http://bromley.mylifeportal.co.uk
May 2015
•New Dementia section
August 2015
•New Adult Care & Support section
•Enhanced Children with Special Educational Needs & Disabilities section
October 2015
•Enhanced Dementiasection
The past 6 months - what have we been up to?
____Visit http://bromley.mylifeportal.co.uk
Priority for the borough through the
Health & Wellbeing Board & Strategy
---
Early 2015 – engagement – survey,
focus groups, conference & research
May 2015 – initial launch
Summer & Autumn 2015 – engagement
& research – survey, focus groups
October 2015 – enhanced section
following user feedback
November 2015 – follow up conference
A focus on dementia
____Visit http://bromley.mylifeportal.co.uk
Adult care & support in one place
____Visit http://bromley.mylifeportal.co.uk
Information for Care and support
options for adults was held across the
bromley.gov.uk and Bromley MyLife
websites
The user journey included moving from
one site to the other and back again
---
April to July 2015 – research & user experience mapped
August 2015 – initial launch
January 2016 – enhanced section
following user feedback
New section for children and young
people with disabilities and special
educational needs following Children
& Families Act 2014
---
September 2013 – initial launch
December 2013 & September 2014 –major enhancements
September 2014 to July 2015 –
research & user experience mapped
August 2015 – enhanced section
launched
A user shaped Bromley Local Offer
____Visit http://bromley.mylifeportal.co.uk
Online tools to give people more control -
1) Online assessment tool for (a) adults with care &
support needs and (b) adult carers
2) Online children’s disability register
---
Improved information to give people more
choice -
1) New section for keeping adults safe
2) New ‘home’ for the Bromley Safeguarding Adults
Board
3) Enhanced care and support options for adults
section
4) Enhanced keeping healthy & well section
What’s in the pipeline?
____Visit http://bromley.mylifeportal.co.uk
Contact me –
Michael Watts,Senior Planning & Development Officer
London Borough of Bromley
