Adolf - BPI San Diego

BPI 101

An Overview of the BPI Credentialing and Training

Process

What is BPI?Global Leader supporting the development of:

highly professional building performance industry consensus standards development, individual and organizational credentialing, rigorous quality assurance program.

Our mission is to raise the bar in performance contracting.

www.bpi.org

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Building Performance Institute, Inc. (BPI) is a recognized global leader, supporting the development of a highly professional building performance industry through consensus standards development, individual and organizational credentialing, and a rigorous quality assurance program

BPI ExpansionSupported by consensus realization of the need for national building performance standards

U.S. Environmental Protection Agency, U.S. Department of Energy, U.S. Department of Housing and Urban Development, Various regional, state, and local programs

Raising the bar in performance contracting

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BPI, in cooperation with the building performance industry stakeholders, is able to establish a professional performance bar at an appropriate level that ensures the consistent delivery of exceptional building performance service to those entrusting the BPI brand. Our mission is to raise the bar in performance contracting.

What BPI Does

Develop consensus-based national standards for building performanceProvide credentialing system for individual technical certification and company accreditationTraining delivered by a network of affiliate organizations

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BPI was originated in 1993 by a group of building tradesman, product manufacturers, and a number of public program professionals. Their vision was to create a resource for independent, third-party verification of worker skills in the weatherization industry and building trades. In 1996, the first certifications were issued for weatherization auditors and installation personnel. Since that time, BPI has expanded its capabilities to serve not only the weatherization industry, but also the growing building performance contracting industry from both a residential and multifamily buildings perspective.

The Components

Certification – Individual Professionals Accreditation – Committed CompaniesAffiliation – Training Providers with approved curriculumQuality Assurance – BPI professional staff and network of QA providers

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BPI develops and maintains a series of voluntary performance based installation and application standards, guidelines, methods for testing, and other pertinent requirements for home and building retrofits intended for use in residential construction and other applications with the users’ end needs in mind. BPI’s standards domain includes personnel certifications, contractor accreditations, and national technical standards that support building systems. Since 1996 BPI has used its consensus development processes to garner wide support of all potentially affected stakeholders. These procedures exceed those required by the American National Standards Institute (ANSI).

Certification of Professionals

Certification of professionals in: building energy auditing and analysis, mechanical, envelope, mobile home ,and multi-family designations

http://www.bpi.org/professionals.aspx

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Each certification designation offered by BPI is developed through an open, transparent, credible, defensible process to ensure that the knowledge, skills and competencies, essential for earning the credential, are properly evaluated through a series of written and field exams.

http://www.bpi.org/professionals.aspx

Growth of BPI Certifications

>10,000 certified professionals 4/2010

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Growth is approaching exponential rates. 594 Individuals were certified in 2001, and over 4,000 were certified in 2009. That number is expected to double in 2010.

Potential New Certifications in 20102010 Low High

Affiliates 160 200

# of Trainings 4 6

# of Students 15 15

Total BPI Certifications

9,600 18,000

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By April, the number of affiliates providing training has exceeded the low estimate, and the number of BPI certifications is on track to hit the high end of the estimate.

BPI Certification ModelCertification is for the Individual Technician

Field Exam for Building Analyst

BPI Certified Building Analyst

Professional

Written Exam for Building Analyst

BPI Certified Heating

Professional

Written Exam for Envelope

Field Exam for Envelope

BPI Certified Envelope

Professional

Written Exam for Gas or Oil Furnaces

or Gas or Oil Hydronics

Written Exam for Manufactured

Housing

Field Exam for Heating

Field Exam for Manufactured

Housing

BPI Certified Manufactured

Housing Professional

BPI Certified Air Conditioning or

Heat Pump Professional

Field Exam for Air Conditioning or

Heat Pump

Written Exam for Air Conditioning or

Heat Pump

http://www.bpi.org/standards.aspx

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The BPI Certification designations that are trade related (i.e., Mechanical and Envelope series) are not intended to take the place of any available trade industry certifications or licensing that are typically focused on service and installation knowledge and skills. BPI Certifications are focused on a candidate proving their ability to evaluate and to optimize the performance of improvements in installation and in the operation and service of building systems. BPI Certifications also ensure that the candidate understands the interaction of specific building systems with other building systems so that it does not create conditions that are harmful to life, limb or property.

Air Sealing and Insulation Installer AND Crew Chief Certifications

Air Sealing and Insulation Installer and Crew Chief Certifications completed in March 2010

Field Exam with verbal question/answer – no written exam

Piloting in several states with a national launch at the Affordable Comfort conference in Austin

www.affordablecomfort.org)

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Standards development for four new certifications were completed in March and the first exams and proctor qualifications will roll out in Austin at the Affordable Comfort conference next week.

http://www.affordablecomfort.org/

Training for CertificationTraining not mandatory but highly recommendedOn-line/Classroom/Field training provided by the Affiliate networkTraining structure varies by Affiliate and Program Range 5 days for experienced construction professionals to 6 weeks for inexperienced contractorsSome community colleges with 2-year degree programs

Becoming Certified

Written Exam (100 questions)*Field Exam (2 hours)*AS/I Installer & Crew Chief verbal questions included in field exam

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Certifications are based on 100 question timed and secured written tests as well as a two-hour field test with diagnostic equipment administered by a field examiner approved by BPI. BPI certifications must be renewed every three years. If the renewing candidate has 30 CEUs, then only a repeat of the field test is administered. Renewing candidates with less than 30 but greater than 10 CEUs need only re-take the 50 question specialty exam for their specialty along with the field test. Others must take both full tests. BPI is currently in the process of applying to ANSI for an accreditation for its personnel certifications.

What is BPI Accreditation?

A professional credential awarded by BPI to

contracting companies who commit to offering

comprehensive “whole house” home performance

solutions for their customers.

Accreditation of CompaniesOrganizations committed to using a quality management systemCommitted to using the whole-building performance system on every home with particular attention to health and safetyCommitted to quality assurance to verify conformance and provide feedback for continuous improvement process

http://www.bpi.org/companies.aspx

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Contractors that become accredited by BPI and follow the BPI Standards in their home energy retrofit work. BPI Accreditation will be required for the HomeStar GoldStar performance path. Other state and utility programs (Energy Trust of Oregon, Austin Energy, NYSERDA, and NJ Bureau of Public Utilities) use BPI Standards and credentialing as the basis of their programs. The NYSERDA HPwES program, for example, requires contractors to follow BPI Standards in their work. To date over 35,000 “whole house” energy retrofit projects have been completed in the state by contractors accredited by BPI.


Becoming an Accredited Company(Required for Gold Star Participation)

One Building Analyst Professional ANDOne Other Certification in primary service areaAccreditation Application (1 page)Application FeeProof of GL Insurance ($1 Million w/ BPI as Certificate Holder)Proof of Worker’s CompCustomer Dispute Resolution Policy 500 accredited

companies 4/2010

http://www.bpi.org/companies_homestar.aspx

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As of April 14, 2010, there were 500 BPI Accredited Contractors operating nationwide. BPI Accredited Companies are the gold standard, having made an organization-wide commitment to quality and accountability. These companies follow BPI standards for home assessments and retrofit solution implementation. They are also authorized to use BPI logos and branding in advertising and homeowner communication. Each accredited company is required to employ BPI Certified Professionals, including Building Analysts, and certified professionals with specialist designation(s) – such as Envelope, Heating or Air Conditioning and Heat Pump – related to the type of work they conduct in the field.


Solutions BasedSelling

VerifiableResults

BPI Home Performance Contractor Model

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BPI Accredited contractors pursue a different business model than traditional sales. The old system focused on “selling” a product identified by the customer. The Home Performance Contractor model focuses on identifying customer needs and selling solutions based on the whole-house to produce verifiable results.

Elements of Quality AssuranceElements of the quality assurance program, administered by a network of quality assurance providers, include:

Complete documentation of every home performance job performedPeriodic audits of documentationPeriodic, random inspections of field workHomeowner complaint and conflict resolution protocols

http://www.bpi.org/companies_assurance.aspx

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As an independent, third-party organization, BPI has developed rigorous quality assurance protocols that all of its accredited contracting companies must comply with in order to retain their status. Unresolved noncompliance can result in delisting.


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BPI Quality Assurance Model

BPI Provides QA Feedback to BPI Accredited Contractor

BPI Accredited Contractor Completes Project

QA Provider Field Testing on 5% of Jobs

Submits Summary Project Data Quarterly

BPI/Affiliate Review Information

Postcard Surveys/ Website Links for Consumer Input

BPI Hires Independent QA Provider

QA Provider Conducts Office Visits

QA Provider Reports

Telephone Interviews with Sample

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Quality assurance provides confidence for the homeowner that contractors are reliable, and also for the program that contractors who fail to meet standards will be corrected or removed from the program—without direct action required by the program sponsor (e.g., utility, state agency). It also provides confidence for the high-performing contractors that the fly-by-night operations won’t be participating in the same programs. It is a three-way risk reduction program.

What’s In It For Me for Contractors?Brand Recognition – DifferentiationAccess to Resources

EducationalBusiness TrainingMarketing Outreach

Independent, 3rd Party Quality AssuranceFeedback on Best Practices

Marketing Materials for Accredited Contractors

Newspaper adsYellow pages adsHomeowner sheetsLawn signsTruck decalsNeighborhood door hangers

Summary of the Value PropositionSALES BENEFITS

• Offer customer complete solutions• HP uses a systematic approach• Expand your scope of services • Improve your closing rates• Be selective about projects• Perform larger value projects• Offer competitive financing

Examples• NY: Average Project = $8,500• CA: Average Project = $12,000

OPERATIONAL BENEFITS• Differentiate business• Reduce staff down time• Retain high quality staff• Identify qualified staff to hire• Minimize call back costs• Fewer customer complaints• Manage your risk• Customer satisfaction/referrals• Increased profitability• Ability to sleep, knowing

you did it right, the first time

Affiliation

Provide training/mentoring/examination servicesClassroom theoryHands-on field trainingMust use BPI-Approved curriculumHighly qualified experts provide training

http://www.bpi.org/affiliates.aspx

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Educational programs are taught by a coast-to-coast network of experts, who are BPI affiliate trainers. Both classroom theory and hands-on field training are provided by our rapidly expanding team of training affiliate organizations, including private companies, community colleges and local not-for-profit agencies. These highly qualified experts have proven they are capable of teaching students the knowledge and skills they need to be confident when challenged by exams and performing the quality of work demanded by homeowners, energy efficiency incentive and weatherization assistance programs


>171 Affiliates - 4/2010

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We are now over 170 Affiliates today….with applications continuing to come in. This map is dated. There are at least nine active affiliates in California today

California Training AffiliatesCompany Main Office WebsiteCactus San Jose www.greencactus.org CBPCA Oakland www.cbpca.org CleanEdison Nationwide www.cleanedison.com ConSol Stockton www.ConSol.ws Energy Conservation Institute Ventura www.EnergyConservationInstitute.comGreener Dawn, Inc. Solana Beach www.greenerdawn.com GreenCollarEdu National and www.greencollaredu.net

On-lineOurEvolution Energy and Engineering Arcata www.ourevolution.com Richard Heath & Associates, Inc. Fresno www.rhainc.com Saturn Resource Management National www.srmi.biz

and On-line


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More than 30 courses are scheduled across the state. CBPCA, CleanEdison, and Efficiency First, as well as the R34 recipients and Workforce Investment Boards have funds to underwrite portions of training costs. It takes a commitment of time and resources to become a BPI Accredited Contractor, but the payoff results from energy, carbon, and life saving solutions.

http://www.greencollaredu.net/


Cosmetology Requirements in CACalifornia State Board of Cosmetology License InformationIn order to obtain a license for aesthetic services in the state of New York, students must complete the requirements listed below. RequirementsCosmetologist (hairdresser):1,600 hoursEsthetician: 600 hoursNail Specialist: 250 hoursNatural Hairstylist: 300 hoursWaxer: 75 hours

You must correctly answer at least 75 percent of the questions to pass the written exam. However, all

exam results are reported as either passed or failed; you will not get a numerical score. If you pass the written exam, you will receive a notice in the mail. At a later date, you will be sent an

admission notice with the date, time and location of the practical exam for which you are scheduled.

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Training costs a lot and takes a long time, but consider….

Beautician vs. HP ContractorWhat happens if your hairdresser makes a mistake?

What happens if your home improvement contractor makes a mistake?

Bad Hair Day

CO Spillage

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It simply makes sense to go with certified professionals who understand the whole system, and who are participating in ongoing education and quality assurance, when selecting a contractor to make home improvements.

Contact

Tiger AdolfWestern Regional DirectorBuilding Performance Institute, Inc. (BPI)518.951.0666 (Cell)[email protected], Accreditation, Quality Assurance

Adolf - BPI San Diego

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