Adobe Connect - eLearning Guild Presentation - Leading Collaborative Virtual teams 06-03-14
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Transcript of Adobe Connect - eLearning Guild Presentation - Leading Collaborative Virtual teams 06-03-14
© 2014 NetSpeed Learning Solutions. All rights reserved. 1
Leading Collaborative Virtual Teams
June 3, 2014
© 2014 NetSpeed Learning Solutions. All rights reserved. 2
Webinar Objectives
• Design your “game plan” around eight practices
• Bring attention, direction, and recognition to your virtual team
• Build accountability among virtual team members
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About Cynthia Clay
• 25+ years of experience• Author of Great Webinars • An expert in collaborative,
engaging virtual learning
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Purpose
What moved you to register for this webinar?
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Definition
“groups of individuals who work across time, space, and organizational boundaries and who interact primarily through electronic communications”
Source: SHRM, Virtual Teams, 7/13/12
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Who Uses Virtual Teams?
46% of organizations polled66% of multi-national organizations
Source: SHRM, Virtual Teams, 7/13/12 (n = 379)
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Who Uses Them?
In companies of 10,000+ employees, 80% rely on virtual teams.
Source: i4cp, 2008
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Poll
Why does your organization use virtual teams?• include talent in multiple locations• increase collaboration• improve productivity• minimize travel costs• work on global projects
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Poll: Obstacles
What primary obstacle causes virtual teams to fail?• Lack of systems and processes• Inability to build team cohesion• Time differences• Work distribution• Differing cultural norms• Poor communication• No access to technology
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Darn Hard
“Leadership in my book comes down to communication. But communicating in person and communicating electronically arenot the same thing. It is darn hardto motivate and inspire fromlong distance.”
Manager quoted in “Leading Virtual Teams,” Academy of ManagementPerspectives (February 2007)
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Poll: Virtual Team Leaders
What characteristics (qualities orskills) must team leaders demonstrate?
• Listen well• Build trust• Establish clear expectations• Facilitate virtual meetings• Build consensus• Demonstrate cultural awareness• Maintain a sense of humor
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GGrow Trust
How can a leader build
trust with virtual
team members?
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Grow Trust
G• Set expectations• Discuss norms• Establish communication
channels• Respect time zones
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Create Virtual Presence
How can you help team members create virtual presence?
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Attend to Diversity
A• Create a Talented Expert
directory• Build virtual presence
(photos, bios, skills and experience)
• Respect cultural norms and differences
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Manage Accountability
M• Set clear goals and targets• Create processes to
manage responsibilities and results
• Have team members post progress reports
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Expect Teamwork
E How can the leader develop
a cohesive team?
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Expect Teamwork
E• Encourage collaboration• Brainstorm and problem
solve• Have sub-teams meet
outside team meetings
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Plan Meetings
P• Prepare and send agendas
in advance• Segment meetings:
information-sharing, idea generation, project reporting
• Document discussions and action items
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Keep Communication Flowing
What technological tools contribute to open, effective communication on a virtual team?
What virtual team workspaces do you use?
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Leverage Technology
L• Use Skype with video• Meet weekly via web
conferencing• Set up micro-blogs and IM • Implement project
management software• Create virtual collaboration
spaces
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Appreciate and Celebrate
AWhich of th
ese
recognition
techniques have
you used?
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Appreciate and Celebrate
A• Celebrate milestones and
results in team meetings• Recognize individual and
team contributions• Include appreciation in
every conversation
© 2014 NetSpeed Learning Solutions. All rights reserved. 37
Nurture Relationships
N• Get to know each individual
personally• Learn about hopes and
dreams• Help them
develop their careers
39© 2014 NetSpeed Learning Solutions. All rights reserved.
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