Admitting Dept Planning
-
Upload
prasannaa-vijayarangan -
Category
Documents
-
view
216 -
download
0
Transcript of Admitting Dept Planning
-
7/31/2019 Admitting Dept Planning
1/22
BM2405-Hospital training
Planning and Designing ofAdmitting Department in
hospital Presented by
Prasannaa V
Final year,BME,
SSNCE.
Presented to
Dr.Subashini
Asst. prof,
Dept of BME,
7/23/2012 1
-
7/31/2019 Admitting Dept Planning
2/22
Todays discussion
Overview of Admitting department
Functions
Location Design
Organization
Space requirement Public relations
Other considerations7/23/2012 2
-
7/31/2019 Admitting Dept Planning
3/22
AS its said
FACE IS INDEX OF MINDWe can describe
Admitting department is index
for the hospital
7/23/2012 3
-
7/31/2019 Admitting Dept Planning
4/22
Overview of Admitting department
7/23/2012 4
Admitting department - admitting, transfer & Discharge of
patients.
Patients first point of contact with the hospital.
Efficiency of the department is measured by time takenfor the services.
Due to economic constrains in some hospital the
functions is enlarged to include reception, Round the
clock enquiry, this is what called as CPS(CentralizedPatient Service).
Data collected during admitting process is vital to the
quality of care the patient receives.
-
7/31/2019 Admitting Dept Planning
5/22
Overview of Admitting department
DURING ADMISSION
Handling the patients and their relatives those
will be in mental stress.
Delay in efficiency can cause emotional trauma.
DURING DISCHARGE
Because of lack of information, delay in
preparation of bills & inefficient working This results poor bad impression
7/23/2012 5
-
7/31/2019 Admitting Dept Planning
6/22
Functions
Admit, Transfer& Discharge.
Check master patient index for any previous file
of the patient.
Maintaining a bed index.
Arranging for patient escort
Hospital representative should have one-on-one
basics is recommended. Disseminate info relating to admission/transfer/
discharge/death to department concerned.
7/23/2012 6
-
7/31/2019 Admitting Dept Planning
7/22
Functions
Patient interview.
Accept reservation for scheduling future
admissions.
Coordinate pre-admission in case of electiveadmissions in order to reduce actual time for
admission process.
Computing payment for pre Admission
7/23/2012 7
-
7/31/2019 Admitting Dept Planning
8/22
7/23/2012 8
-
7/31/2019 Admitting Dept Planning
9/22
Locations
Should be situated on same level as the
hospitals main entrance.
Should be readily identified
Provided with a sign from hospitals mainentrance/reception area.
Should be adjacent to Emergency, OP, Medical
records, Cashier. For increased operating efficiency Admitting &
medical records dept should be adjacent.
7/23/2012 9
-
7/31/2019 Admitting Dept Planning
10/22
7/23/2012 10
-
7/31/2019 Admitting Dept Planning
11/22
Design
It should be in range of (1000-2000 sq.ft) in
multi- speciality hospitals
Admitting and discharge should be in pleasant
and comfortable environment. Hospital rep should interact on one-one basics.
Special care in Dcor & Furniture.
Place to keep patients belongings, telephone,information desk , etc.
Admitting /discharge of patients should not be through
main lobby or in the midst of heavy traffic.
7/23/2012 11
-
7/31/2019 Admitting Dept Planning
12/22
Design
There may be a Screened alcove or a
Sub-lounge to avoid noise.
Admitting dept should have seating
capacity for relatives & must be
comfortable for patients.
7/23/2012 12
-
7/31/2019 Admitting Dept Planning
13/22
7/23/2012 13
-
7/31/2019 Admitting Dept Planning
14/22
Organization
Relationships with various departments is
necessary. Esp between medical records
& registration departments.
Staffs with general office skills on
accounting, medical terms, medical
records is needed.
Computer knowledge is necessary.
24*7 Functioning Dept.
7/23/2012 14
-
7/31/2019 Admitting Dept Planning
15/22
Space Requirements
Waiting area should be large.
Admitting reception area whom receives/records/
coordinates following their admissions.
Wheel chair holding area should be readily accessible. Supplies room
Space for computer & office equipment.
Clerical work area for maintaining hospital occupancy
directories, records, forms etc.
7/23/2012 15
-
7/31/2019 Admitting Dept Planning
16/22
Space Requirements
Office of chief / supervisor of admitting.
A small vault if dept receiving pre-
payment and patient valuables during
night.
Individual workspaces for patients &
admitting officers, large enough to avoid
crowding. Privacy is essential.
7/23/2012 16
-
7/31/2019 Admitting Dept Planning
17/22
Other Considerations
Admitting and computers
Important departments that extensively
uses computers
Stand-alone computer>Hospitals wide
network
Online information system that updatesbed vacancy, status, room status etc
Common database is maintained.
7/23/2012 17
-
7/31/2019 Admitting Dept Planning
18/22
Day surgery & AM Admit:
In Day surgery cases admitting
department needs to take pre-surgery
tests and patients can be admitted on
previous day to be prepared.
Admitting department coordinates these
functions.
7/23/2012 18
-
7/31/2019 Admitting Dept Planning
19/22
AM Admit:
In cases of AM ADMIT, when patients get
admitted early morning on the day of
surgery.
Paper works for these cases has to be
done and dept opens it doors early as
5:30-6:00 am.
7/23/2012 19
-
7/31/2019 Admitting Dept Planning
20/22
Public relations
This dept in responsible for the external
relationship between patients and hospital
& inter departments too.
A positive relationship is generated with
brochures or booklets during admission.
Staff should be courteous and friendly for
good everlasting impressions.
7/23/2012 20
-
7/31/2019 Admitting Dept Planning
21/22
References
Hospitals: What They Are And How They Work, Volume 10, ByDon Griffin
Hospitals: Facilities Planning and Management, By G. D. Kunders
http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-
on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/
http://sarazin.com/photogallery/default.htm
http://www.warmemorialhospital.org/getpage.php?name=admitting
http://www.adhb.govt.nz/about/ach/patient_information_ach.htm
http://www.wittrockinc.com/Hospitals.aspx
http://www.drfosterhealth.co.uk/medical-
dictionary/terminology/elective-admission-to-hospital.aspx
7/23/2012 21
http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://sarazin.com/photogallery/default.htmhttp://www.warmemorialhospital.org/getpage.php?name=admittinghttp://www.adhb.govt.nz/about/ach/patient_information_ach.htmhttp://www.wittrockinc.com/Hospitals.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.drfosterhealth.co.uk/medical-dictionary/terminology/elective-admission-to-hospital.aspxhttp://www.wittrockinc.com/Hospitals.aspxhttp://www.wittrockinc.com/Hospitals.aspxhttp://www.adhb.govt.nz/about/ach/patient_information_ach.htmhttp://www.adhb.govt.nz/about/ach/patient_information_ach.htmhttp://www.warmemorialhospital.org/getpage.php?name=admittinghttp://www.warmemorialhospital.org/getpage.php?name=admittinghttp://sarazin.com/photogallery/default.htmhttp://sarazin.com/photogallery/default.htmhttp://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/http://philhospitaladmittingservice.wordpress.com/2010/06/21/inputs-on-usual-recommended-functions-of-an-admitting-service-in-a-medical-center-hospital-june-8-to-15-2010/ -
7/31/2019 Admitting Dept Planning
22/22
22