ADMINISTRATIVE SERVICES DIVISION CENTRAL DUPLICATING SERVICE

Central Duplicating Service provides low-cost, high-quality digital printing, color copying and high-speed duplicating to all offices and departments of the University community. A full line of bindery services also is available to meet customer printing needs. Central Duplicating is recognized for its quick turnaround of printing requests and is committed to providing quality service to the entire University. Summary of Major Accomplishments Central Duplicating continued to focus on developing new relationships and maintaining successful partnerships with departments and organizations throughout the campus. The printing technology utilized by Central Duplicating is referred to as digital printing. Digital printing is the method of printing from digital-based images directly to a variety of media. Although digital printing has a higher cost per page than most traditional offset printing methods, this price is countered by the costs saved in avoiding all the technical steps associated with offset printing techniques. Print-on-demand developed after digital printing began because it is economical to print single copies. Technical set-up is quicker than offset printing. Large inventories of print jobs do not need to be kept in stock, reducing storage, handling costs and inventory accounting costs. With digital printing, turnaround times are instantaneous, which is essential to the success of Central Duplicating. Although a 9.4% decrease in black and white impressions in Fiscal Year 2011 resulted in a decrease in revenue of 4.1%, color impressions were up 39%. This continues to support the importance of maintaining a digital print shop on campus. Global print markets continue to reflect an increase in digital printing, while offset printing is expected to drop and share less of the total market. Central Duplicating changed its pricing structure to tier pricing, lowering the cost per copy as volume increased; this resulted in an increase in larger production jobs. Due to the increase in color impressions, Central Duplicating purchased a new Xerox 800 Color Digital Press which features many capabilities such as clear dry ink and 3-D imaging. The bindery area was updated with the purchase of a Duplo Perfect Binder and a Duplo Cutter, Slitter, Slicer. Digital print personnel participated in Pit Stop training by Xerox to learn skills to adjust printers more accurately for better color copying quality. One staff member participated in Professional Business Training on campus to increase customer service skills. Central Duplicating staff worked with customers throughout the year to help them convert files to PDF for submitting jobs. Staff also worked with users of MAC computers to train them on submitting projects to Central Duplicating.

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Central Duplicating partnered with University Housing as time-sensitive print jobs were prepared for the largest freshman class in UGA history. Central Duplicating received many accolades from various departments. Most notable were letters from the Office of Academic Planning for contributions during the SACS reaffirmation process and the School of Social Work for its accreditation report. Central Duplicating’s Building Safety and Security Representative conducted two training sessions with departmental personnel to teach proper procedures to be followed in the case of a tornado, fire or other emergency. Central Duplicating services activities are graphically depicted as follows:

                

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Summary of FY 2012 Goals Central Duplicating will continue cross-training personnel in all areas of the department to prepare for future growth in the number of accounts serviced. Central Duplicating will promote cost-saving technologies such as the Xerox IGEN Color Printer and Xerox 800 Digital Press in order to grow business and meet printing demands from campus. An open house will be held to demonstrate the new Xerox 800 Color Digital Press and to promote other services offered by Central Duplicating. Central Duplicating will review and evaluate the need for a large format digital color production press to meet the needs of the University departments.  

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Central DuplicatingManager

Dwayne Weaver

Digital PrintingAssistant Duplicating

SupervisorLavonda Morgan

Bindery and DeliveryAssistant Duplicating

SupervisorBrannon Jones

Digital Print Tech IIAmanda BrownRobin Phillips

Mary Weatherford

BinderyOperator IIJohn GayerGalena Lau

Gregory Shelnutt

CENTRAL DUPLICATING SERVICEORGANIZATION CHART

Asst. Duplicating Supervisor

Natalie BeaversJackie Montgomery

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