ADMINISTRATIVE OFFICE OF THE COURTS. Research & Development Jill Ibell, M.P.A., Court Operations...

ADMINISTRATIVE OFFICE OF THE COURTS

ADMINISTRATIVE OFFICE OF THE COURTS

Research & DevelopmentResearch & Development

Jill Ibell, M.P.A., Court Operations Consultant

• Location: Edgecomb Courthouse 604 • Telephone: (813) 272-6455 • Fax: (813) 301-3803 • [email protected]

MISSION: TO SUPPORT AOC MANAGERS

Innovative Practices, Informed Decisions Through Research, Development Activities

Jill Ibell, M.P.A., Court Operations Consultant

• Location: Edgecomb Courthouse 604 • Telephone: (813) 272-6455 • Fax: (813) 301-3803 • [email protected]

MISSION: TO SUPPORT AOC MANAGERS

Innovative Practices, Informed Decisions Through Research, Development Activities


For ALL AOC Departments

• Traditional Management Support: Personnel… Fiscal… Technology

• Specialized Court Functions: Mediation… Children’s Justice

Center Court Interpreters… Office of Public Information

For ALL AOC Departments

• Traditional Management Support: Personnel… Fiscal… Technology

• Specialized Court Functions: Mediation… Children’s Justice

Center Court Interpreters… Office of Public Information


• Collect, Analyze, Interpret• Identify Related Studies• Describe and Compare • Assist Managers to Plan, Decide

• Collect, Analyze, Interpret• Identify Related Studies• Describe and Compare • Assist Managers to Plan, Decide


Research in Courts• Answer Questions Wide Range of Subjects Applied Research Prevalent Public, Private, Non-Profit

Sources From Harvard Business Review

to State Justice Institute


Why Research in Court Administration?

• Design Programs• Evidence-Based Practices• Information - Raise Awareness• Inform Management

Decisions• Document Value and Costs

Why Research in Court Administration?

• Design Programs• Evidence-Based Practices• Information - Raise Awareness• Inform Management

Decisions• Document Value and Costs


Research From Other CourtsDr. Tom Tyler, Psychology, NY University Referenced by Hennepin Cty., Minn. • When people believe the court is fair - Compliance is higher• The perception of procedural fairness -

More Important than actual decision

Research From Other CourtsDr. Tom Tyler, Psychology, NY University Referenced by Hennepin Cty., Minn. • When people believe the court is fair - Compliance is higher• The perception of procedural fairness -

More Important than actual decision


What Fairness Research Indicates

People Value: Giving Input

Being Treated with Respect Neutral Procedures Explanation of Order (Brief)

What Fairness Research Indicates

People Value: Giving Input

Being Treated with Respect Neutral Procedures Explanation of Order (Brief)


Court Issues – Research

Drug Court Study in Portland 1991 to 2001 • Drug Ct. Oper. Compared to Traditional• Cost Savings Nearly 90 Million in 10 Yrs. Savings from Less Jail Days, Prison Beds Cost Benefit $1,392/Person/Yr.

Operations & $9,500/Person/Yr. Savings x 6,500 Total Cost Savings (w/Victim Costs

Avoided)


Drug Court Study in Portland 1991 to 2001 • Drug Ct. Oper. Compared to Traditional• Cost Savings Nearly 90 Million in 10 Yrs. Savings from Less Jail Days, Prison Beds Cost Benefit $1,392/Person/Yr.

Operations & $9,500/Person/Yr. Savings x 6,500 Total Cost Savings (w/Victim Costs

Avoided)



Multi-State Study by John Jay College Direct Appeal in Capital Cases• Median of 966 Days To Complete From Date of Death Sentence• US Supreme Ct Petitions Added Median of 188 - 250 Days


Multi-State Study by John Jay College Direct Appeal in Capital Cases• Median of 966 Days To Complete From Date of Death Sentence• US Supreme Ct Petitions Added Median of 188 - 250 Days


Counter-Intuitive Research Results

Is Peer Influence Cause of Truancy?

Peer Influence Generally Not CausationRather Peers Chosen Based on Pre-

existing Individual Circumstances (low educational achievement,

sharing certain activities, socioeconomic)


Is Peer Influence Cause of Truancy?

Peer Influence Generally Not CausationRather Peers Chosen Based on Pre-

existing Individual Circumstances (low educational achievement,

sharing certain activities, socioeconomic)



Peer Influence May Reinforce Problem Behavior of TruancyTruancy Another Development From

More Direct Factors (Poor Parental Monitoring Makes Adolescents More Susceptible to Peer Influence)


Peer Influence May Reinforce Problem Behavior of TruancyTruancy Another Development From

More Direct Factors (Poor Parental Monitoring Makes Adolescents More Susceptible to Peer Influence)


Planning, Progress for Entire Organization To Increase/Maintain Effectiveness

Planning, Progress for Entire Organization To Increase/Maintain Effectiveness


Development

Can Include Workflows… Process Analysis… … Quality Management Advisory New Job Descriptions… Surveys … Needs Assessments…

Development

Can Include Workflows… Process Analysis… … Quality Management Advisory New Job Descriptions… Surveys … Needs Assessments…


DEVELOPMENT Example

Judges Certification

Request New Judgeships

Increases in Case Filing Population Increase in County Circuit’s Quasi-Judicial Efforts

DEVELOPMENT Example

Judges Certification

Request New Judgeships

Increases in Case Filing Population Increase in County Circuit’s Quasi-Judicial Efforts


Development Ideas Court Interpreter Center: Scheduling

Requests by Phone… E-Mail … Lawyers in Courthouse Hall• Need to Automate

Scheduling Seattle Model - Web Based Immediate Communication Improved Court Coverage

2007

Development Ideas Court Interpreter Center: Scheduling

Requests by Phone… E-Mail … Lawyers in Courthouse Hall• Need to Automate

Scheduling Seattle Model - Web Based Immediate Communication Improved Court Coverage

2007


• Resources: Court Operations Consultant

Support From Other AOC Departments: Software – Court Technology

Training – Central Office

Printing – Office Public Information

• Resources: Court Operations Consultant

Support From Other AOC Departments: Software – Court Technology

Training – Central Office

Printing – Office Public Information


Background – Court Operations Consultant

• Masters in Public Administration (Similar to MBA in Business)

• Nonprofit Mgmt. Grad Certificate • Process Mgmt. Certification • 19 Years in Court Administration

Background – Court Operations Consultant

• Masters in Public Administration (Similar to MBA in Business)

• Nonprofit Mgmt. Grad Certificate • Process Mgmt. Certification • 19 Years in Court Administration


Major Projects Background Grant Writer (Over $500,000 in Grants) Children’s Advocacy Center…

Drug Court …Juvenile Shock Education

Process Workflows All AOC Departments

Scriptwriter, Interviewer Justice Files, Court T.V. Program

Major Projects Background Grant Writer (Over $500,000 in Grants) Children’s Advocacy Center…

Drug Court …Juvenile Shock Education

Process Workflows All AOC Departments

Scriptwriter, Interviewer Justice Files, Court T.V. Program


Administrative Projects

• Office Wide: Trial Court Issues Report

Employee Satisfaction Survey • Program, Department Level: Performance Measures Advisory Article for Court Manager January 2007 Neighborhood Accountability Boards

Administrative Projects

• Office Wide: Trial Court Issues Report

Employee Satisfaction Survey • Program, Department Level: Performance Measures Advisory Article for Court Manager January 2007 Neighborhood Accountability Boards


• RESEARCH Answer Questions

Report/Publish Information • DEVELOP Performance Measures

Process Improvements Outcomes,

Satisfaction

• RESEARCH Answer Questions

Report/Publish Information • DEVELOP Performance Measures

Process Improvements Outcomes,

Satisfaction


How Judges Inform Research

• Give Opinion on Court Services• Identify Issues, Suggest Improvements• Reinforce Quality Work• Allow Access to Court Observation

In Turn, Research Informs Practice

How Judges Inform Research

• Give Opinion on Court Services• Identify Issues, Suggest Improvements• Reinforce Quality Work• Allow Access to Court Observation

In Turn, Research Informs Practice

ADMINISTRATIVE OFFICE OF THE COURTS. Research & Development Jill Ibell, M.P.A., Court Operations...

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